O2

O2 Outage Report in Felixstowe, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Felixstowe, Suffolk, England 11/02/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • lilsss_x lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • JemmaWishart Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • doggett_kieran K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • 09AndyWalsh Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CadburyGirl818 Laura Hayes (@CadburyGirl818) reported

    @O2 How many god damn one time passcodes do I need to put in before you actually LET ME INTO THE APP?!?!?

  • bioisbest Billo (@bioisbest) reported

    @O2 I've got to the login page 5 times since 10, by the time the verification code has arrived its crashed on me. #pathetic

  • Vixy729 Vicki (@Vixy729) reported

    @SaraThornton1 @O2 The o2 website says fans have been able to get tickets but there aware there are still issues, I've yet to hear of anyone getting them via o2 priority.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 Customer service, didn’t help, complaints didn’t address the issue and have now stopped responding, emails are unanswered, manager won’t speak to me.. an you guys are busy updating your coffee mornings. What’s my other options to stop you robbing me an others?

  • M_kendrick89 Matt Kendrick (@M_kendrick89) reported

    @O2 @ChrisPe99357735 Can’t even login! Send a code… crash!

  • carpetbeast CARPETBEAST (@carpetbeast) reported

    @O2 @ChrisPe99357735 Your talking rubbish o2 your app doesn't work so how are people getting tickets, you have to rank as the worst phone provider out there

  • Nikiwoodsta Niki (@Nikiwoodsta) reported

    @O2 No sorry your app is still down

  • Teenyr_ Teeny (@Teenyr_) reported

    @O2 it's been two hours and I still can't get on the mobile app or website on my pc to even attempt to get Peter Kay tickets 🙃 Cmon tae ****

  • Cuzarchmon Neil Orton (@Cuzarchmon) reported

    I know there are real problems in the world but, in my little bubble - today, the crashing of O2 Priority is up there with the worst of them. @O2 #peterkay

  • soph_whitby soph whitby (@soph_whitby) reported

    Absolute joke trying to get Peter Kay tickets. Been trying since they went on sale at 10am but the @O2 priority app is still down, as is the website. How on earth can they call it priority when you can’t even gain access?! #O2Priority 🥲