O2 Outage Report in Kesgrave, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich and Manningtree.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Manningtree |
Phone | |
| Harwich |
Total Blackout | |
| Woodbridge |
Phone | |
| Saxmundham |
Phone | |
| Ipswich |
Phone |
Community Discussion
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O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael A. Allen
(@realmaallen) reported
Oh Dear @O2, A very underwhelmed new customer here....... I was expecting my number to port from Vodafone to yourselves today but it hasn’t happened! What’s going on?
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ch0udxy
(@ch0udxy) reported
@TheO2 @O2 probably the worst network in the UK. Worst customer service I have recieved.
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Haze Riddle
(@HazeRiddle) reported
@S_Crooksy @O2 Same issue but avoid webchat as they have no idea what they are talking about and will belittle you with one line scripts
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DrAAnderson
(@Dr_A_Anderson) reported
@O2 @TelefonicaUK issues with being charged for unwanted services. Unable to access support online/tel and exec office fobbing off. Contact me direct to cancel my account at no charge. You’re rubbish & will find company who care about customers.
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Jonathan Hackett
(@MrJPLH) reported
@disneyplus @O2 Hi guys, I am both a Disney+ and O2 Co tract customer and have received this offer for 6 months free Disney+. As I had mentioned, I am already a customer so how do I avail of this offer?
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Daniel Freeman
(@danielfreeman83) reported
@O2 Oh that’s good, I’ll just pay a tenner a month extra for being your customer for 2 years
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AP 🇬🇧🇮🇳🇹🇿🇿🇦
(@Villiers076) reported
Waited 30 min to get through to @O2 customer services for them to cut me off. Can we we DM to resolve issue.
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Haze Riddle
(@HazeRiddle) reported
@O2 If the phone has issues that are internal to the phone you’ll get a lovely used iPhone 8 Plus replacement and then be told to be grateful for it.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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DrAAnderson
(@Dr_A_Anderson) reported
@O2 @TelefonicaUK crap service re. Charges for unwanted service and exec office fobbing me off. Please contact me direct to arrange concealing. O2 suck. I’ll find a provider who wants to provide a proper service.