O2 Outage Report in Kesgrave, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich, Stowmarket and Saxmundham.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Internet | |
| Stowmarket |
Phone | |
| Stowmarket |
Phone | |
| Saxmundham |
Phone |
Community Discussion
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O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David spencer
(@DaveS_333) reported
@O2 I'm a returning customer and trying to sign into MyO2. But I don't know my customer account number to reset my old password. Can you help?
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Amanda Bailey
(@MandTweets) reported
@O2 I’m having difficulties using my phone in USA even though I have Travel and International bolt ons - I need to speak to someone urgently but can’t find a number to use, please help!
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Charlie Withey
(@CharlieWithey6) reported
@O2 sadly disappointed and very poor service. Simple upgrade not simple and a month on of chasing and still nothing being told will get called back nothing! Loyalty doesn’t pay clearly! #willnotupgradewitho2again!
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Ravi Gandhi
(@Ravzz_G) reported
@O2 I'm unable to activate my free 3 months of Disney+ in My O2 extras. It just keeps giving me a 404 error...please fix
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Daniel
(@danielcoxfilm) reported
@O2 Still no joy - the linked page doesn’t exist according to your web site. Can you help, please?
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Kelsey
(@Jugdar013) reported
Hi @O2 I have a new phone with you and woke up this morning to find a dead pixel in the middle. It was not there last night and the phone had not moved all night so unless it was caused by being on charge its an issue with the phone. Please advise as its right in the middle
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Charlie Withey
(@CharlieWithey6) reported
@O2 I am absolutely disappointed by your service. An upgrade purchased on 27th November. After finding out DPD kindly did not deliver as claimed I was guaranteed a new phone. A month of chasing and hours of calling and still no phone #willnotupgradewithyouagain
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Joanna Atkin
(@apuleius) reported
@O2 Can’t add Disney plus sent the text go to O2 online and get an error ? Help
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Grant Shipway
(@GrantShipway) reported
@O2 Would help if you responded to complaints so I can escalate to #ofcom
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David
(@ParkyTri) reported
@O2 I’m still waiting for confirmation on our Disney+ trial. It’s sitting in my account but I get an error page when I click on it so can set it up! Can you please help.