O2 Outage Report in Kesgrave, Suffolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Stowmarket and Ipswich District.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Wi-fi | |
| Stowmarket |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Curran
(@Ky297) reported
@Mkhan0504 @O2 It's a complete shambles of a company. I have an ongoing issue over 2 months of disputing charges. O2 sent me a debt collection letter on new years eve. Don't understand why when charges are been disputed. Customer service is shocking on the chat service.
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Amy Sansom
(@sansom_amy) reported
@O2 I have both messaged and emailed your 'resolution expert' email address
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Victoria Ra
(@VRagelyte) reported
@O2 @oibaker I have same problem! I order 2 weeks ago,Ive got confirmation emails and after 2days I’ve got text messages saying that my Watch is out of stock and I need to wait. Until now no emails texts or any kind of updates. I am trying already 4th day to contact o2 with no luck. @oibaker
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Stella
(@AwfulLotOfEagle) reported
@O2 hi, my mother is having phone problems - she can receive calls but not make them. We've checked settings, etc, & we're pretty sure there's a problem with her SIM card. Can you please DM me so we can arrange a replacement? She has Alzheimer's & can't deal with you herself.
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Hobbits Wife
(@HobbitsWife) reported
Wow. Try to cancel Disney+ got on free trial via @O2 - talk about making it difficult! Finally found it via googling other people’s help questions. The website is not intuitive at all. All done now.
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samantha potts
(@samanth76967749) reported
@O2 Can I have a complaints number please cause I been a customer for 8 years I asked a simple question and every person has ignore me. Your scripted with certain information your not seeming to be able to copy and paste so I would like to complain
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Rickyyy
(@Rickyyy1285) reported
@O2 just thought you should know that I have had 2 texts supposedly from o2 saying their were problems with my billing details yet there wasn't as it went out if my account a few weeks ago luckily the numbers were blocked and identified as spam.
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Nicki Donald
(@Nicki_D68) reported
@O2 I’ve had no mobile data for at least four days now. Is there a problem?
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craigh
(@craigh97692913) reported
@o2 I am getting nowhere fast with your customer service! I am new customer and very disappointed
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Tyler Chapman
(@TheTyChapman) reported
@O2 phone signal is incredibly terrible in my house and i’m not sure why, can something be done about this? I’m in contract with you guys