O2 Outage Report in Kesgrave, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Woodbridge and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Ipswich |
Phone | |
| Saxmundham |
Phone | |
| Woodbridge |
Phone | |
| Ipswich |
Phone | |
| Stowmarket |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Roberts
(@MikeRoberts68) reported
@O2 Absolutely appalling Service, changed from PAYG to pay monthly, told the agent I Absolutely must not lose my previous number as its my business contact number. And it now no longer exists! And almost impossible to speak to anyone. Definitely need to find another provider.
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.
(@TombHD) reported
@O2 I’ve been a victim of a sim swap / fraud with £100 in Google Pay charges. 24 hours still no network
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Ali
(@just_alih) reported
@O2 your app not working I can't login from the app or the browser The login and verify screen is going around in circles even though I received the email and test message.
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YeahitsmeNiko 🏆 🇬🇧
(@EducatedOranje) reported
@O2 can you help me fix my eu call barring? I didn't enable it and I need to make calls whilst roaming.
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Ryz
(@R966079) reported
@O2 Just had the most abysmal experience trying to upgrade a phone with you. Mobile customer with you for 20+ years trying to renew to a premium phone and contract, and your processes are so bad i gave up and cancelled the order. Complaint submitted.
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Fiona Killeen
(@KilleenFiona) reported
Anyone having issues with @o2
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Tracey Hart ❤️
(@Hartly5) reported
@O2 shocking customer service 😡 i noticed fraudulent activity on my account yesterday and called straight away to report. Accounts haven't been blocked as I received an email today to say they have managed to set up a direct debit!
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Jodie Adlam.
(@jleigh1993x) reported
@O2 I turned off the auto renew on my extra on the 11th September as it was due to auto renew on the 9th October. My upcoming bill however is showing I will be paying for the extra still. Any help on how to ensure this is not charged? Thanks
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Tim Irons
(@twistedlogick) reported
@live4x2eunbi @O2 I’m having the same issue. new pay as you go esim, bought on saturday, topped it up - cannot sign up for priority no matter what i do. @o2
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James Blake
(@mrjamesblake) reported
I transferred my number to a new iPhone but the eSIM didn’t activate. My old SIM is already deactivated and my iPhone 17 Pro only shows ‘Set Up Mobile Service’. Please can you re-provision my line and push a new eSIM profileto my device I have no service at all right now. @O2