O2 Outage Report in Kesgrave, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Stowmarket |
Total Blackout | |
| Stowmarket |
Internet | |
| Ipswich |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey clark
(@Staceyc25701006) reported
@O2 costings for so called mobile data use - data disabled - over £145 over two days! So called correct cos out of Europe yet it’s taken 4 days and still no response from customer services -always try later as you are busy!!! #ripoff #nocustomerservice #mobiledata
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Beckie
(@beckiewhelton) reported
@O2 absolutely shocking service. Trying to get a new phone should not take 3 hours and counting
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Simon MP
(@SimonMP4) reported
@O2 Hi, I've raised an issue with coverage at TN25 4PS. I've had weekly texts saying you have the parts to fix it. When are the engineers scheduled to fix the issue please?
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Adam Toms
(@adamstoms) reported
Hey @O2 can you please tell me why once again I have next to no service in rg24 9jr. Getting really fed up with it
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Josh Goring
(@drummerJoshG) reported
@O2 are you able to confirm whether or not the LTE capabilities of the pixel watch will be available on your network. And if not when we can expect this to change
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Steph Merry
(@JefferyBeaker) reported
@O2 @virginmedia I have broadband which drops out at least 20 times a day and when it does my mobile data doesn’t work in my house (or most other places). I’ve made several complaints. Spent weeks trying to sort it out and been palmed off each time. Awful.
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Paul Cox
(@PaulCox25) reported
@O2 think my phone has been hacked and called twice with no one able to help despite waiting 24 mins each time. Now can’t make or receive calls but no one at O2 can tell me if it’s their fraud team or the fraudsters that have done this. Appalling support!!
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lisa
(@markandlisa10) reported
Good evening @o2 or at least it was until we tried to do what your staff advised us to do in August. So that’s yet another payment for a phone no longer in use cos your staff tell us something different every time 😩 easier just to cancel all 4 phones I think
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Jane Carnall
(@EyeEdinburgh) reported
@O2 How it feels when @O2 won't fix the problem, won't say how long it will take to fix the problem, & won't respond to queries about the problem. Seriously, is this one of those caseswhere you have to leave to get to speak to someone?
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Emma Pirate
(@drunkp1rate) reported
@O2 is there an issue with service in Manchester? Since I’ve swapped to o2 my signal has been shocking!