O2 Outage Report in Kesgrave, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Stowmarket |
Total Blackout | |
| Stowmarket |
Internet | |
| Ipswich |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Welch
(@usercare) reported
@O2 They already knew my address and my e-mail address. I declined to give them my date of birth, and I gave an excuse to terminate the call. They had e-mailed an agreement for me to sign electronically. I checked the company out on Companies House and saw that it was very small.
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Conor J
(@ConorJohnston) reported
@O2 Yes and I've responded to your request and 16hrs later, nothing? Why would I be surprised after the service I've already received? 😓 #ShouldHaveStayedWithEE
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Emily Cuthbert
(@cuthbert_emily) reported
@O2 morning. Please can someone help me? I have sent a DM, as requested, and not had a reply. Thank you.
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Daniel Hill
(@ScrumpyDaniel) reported
@O2 Is there anywhere we can suggest areas for coverage improvement? Various areas of Ipswich Town centre have absolutely awful coverage for data, even with 5G and it’s been like this for years. Been with you 20+ years but considering leaving due to poor coverage
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Caroline Ward
(@bats22) reported
@O2 After 45 mins on hold I have been cut. System makes it impossible to speak to a human. Such a poor service.
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Mark Palmer
(@caledoniaman) reported
@rutty_uk @O2 Five minutes later, I called the number for prospective new customers and the adviser answered so quickly that I got a fright. Sky are the same. Prioritising new sales over service to existing customers.
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patricia wilkinson
(@patriciawilkin1) reported
@O2 is the server down for DN3. No signal and unable to send or receive txts or phone calls
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Joycegunio11
(@joycegunio111) reported
@davidsh66 @O2 Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Prof K O’Reilly
(@KarenOReilly3) reported
@summerpenfold @O2 Ah I had that one too. Called three times yesterday because I’d been cut off and 202 kept hanging up on me and no chat available either. Do o2 have a problem?
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Shell wood
(@Crantock82Shell) reported
@O2 can I ask a ? my 83 yr old mother recently went into an 02 shop in Ashton under Lyne for a new sim as we had given her a newer phone. The custer service assistant wanted to see ID passport or driving licence before he would let her have 1. She has neither only is this right