O2 Outage Report in Kesgrave, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich and Saxmundham.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Saxmundham |
Phone | |
| Woodbridge |
Phone | |
| Ipswich |
Phone | |
| Stowmarket |
Total Blackout | |
| Ipswich |
Phone |
Community Discussion
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O2 Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Carruthers ღ
(@MariaC_____) reported
@O2 Sorted it thanks.I have another issue now.I was sure I changed my address when I moved in 2019.Just ordered a phone but my bill needs to have my current address as proof.I've changed it now but can't wait a month for it to show the correct address.Can anything be done about this?
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Ste Vie
(@rug_82) reported
@O2 hello. I am an existing O2 pay monthly customer. I need an esim for my 4g smart watch. I can't seem to do this on My O2
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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The Real Maharaja
(@theycallmebeavz) reported
@O2 I’ve tried everything, nothing works. Same ****, different day…
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Neil Carson
(@NeilCarson16) reported
@O2 They haven't manager failed to call customer back
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Jo Heard
(@jo_heard70) reported
@O2 make sure you message your customers with the full charges of O2 travel! Don't leave them to pick up a bill of over £100 let them fid out and then offer to help and then blame you when you think you have the same benifits as home. Ofcom here I come and a new network
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Paul Glavin
(@paulglavin) reported
Hey @o2 I can’t get an answer through customer support, will I need new esim packs to transfer between phones when I upgrade?
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Will McAllister
(@mcallister_will) reported
@O2 Hi, just a quick question, is it free to call 101 on the 02 network ?
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Fern
(@FernDuggan) reported
@O2 hi, can you help me please. I have paid my phone bill but it is still saying it is outstanding and my 4G and phone calls are not working. Please advise what to do.
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David Naylor
(@davidnaylor83) reported
I don't know what's going on with @O2 recently but my signal and 4g coverage has been utterly ****!!!