O2 Outage Report in Ipswich District, Suffolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ipswich District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 04: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent O2 outage reports came from the following cities: Colchester and Ipswich.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Christopher Chapman (@Geobadger1) reported from Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Tim Cutbush (@timcutbush) reported from Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Jemma Wishart (@JemmaWishart) reported from Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Matty Thompson (@m7hompson) reported from Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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AL (@ashleighlast) reported from Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Gareth Cooper (@garethrcooper) reported from Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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lily (@lilsss_x) reported from Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Matt Crane (@MattyCrane) reported from Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Laura Davidson (@lovelylaurajd) reported from Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Dale (@DbSuffolkbuh) reported from Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Jen (@SpiralSkies) reported from Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Andy Walsh (@09AndyWalsh) reported from Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Caroline Caley (@caley_caroline) reported from Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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Tracy Excell (@TracyEx) reported from Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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Tracy Excell (@TracyEx) reported from Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Taylor Beall (@dtbeall) reported
@O2 I want to cancel my contract but can't get through. And I want to speak to a human, not an automated service. Can someone call me please?
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〓〓 (@GavinCurnow) reported
.@O2 network is down again for the second or third time this week in Wiltshire. Trying to run a care business for vulnerable adults is impossible like this. Been intermittent all week. Will need to consider our options for all our phones if this carries on much longer.
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〓〓 (@GavinCurnow) reported
@O2 network is down again for the second or third time this week. Trying to run a care business for vulnerable adults is impossible like this. Will need to consider our options for all our phones if this carries on much longer.
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Brandon (@flywithbrandon8) reported
@scotts_camera @O2 @Ofcom Out of interest where are you? I'm having a similar issue in East London
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chiselbury (@chiselbury) reported
@o2 it is now the 4th day without service. Would you agree that this is an ‘unreasonable’ amount of time for you to fail to fulfill your agreement?
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Susan Ralph (@SusanRalph21) reported from Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Adam Warwick (@AdamWarwick86) reported
@EnglandRugby @O2 Some poor decisions again persisting with slade , dombrandt , ewells . 6-2 split is a strange one considering it’s a scrum Half and winger
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ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported
@O2 Not overly, just seems internet is very hit and miss now most places I go. More than just me noticed this too. Never used to be this bad.
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Denzel Trotter (@DenzelTrotter) reported
@O2 Another day with no signal and already looking like it’s not going to be working tomorrow, 3 days this week and 3 days last week
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Teresa 💜 (@Terristarfish) reported
@O2 I'm trying to add my NHS code. I've been putting this off for months due to so much difficulty. Can somebody just directly contact me to help??