O2 outages and service status in Stowmarket, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stowmarket, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stowmarket, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stowmarket, England
The most recent O2 outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Total Blackout | 23 days ago |
|
Ipswich
|
Phone | 25 days ago |
|
Ipswich
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Andy Walsh (@09AndyWalsh) reported from Kesgrave, England@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Dale (@DbSuffolkbuh) reported from Woolpit, EnglandSo @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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lily (@lilsss_x) reported from Kesgrave, EnglandSo called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandNow furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandIncredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Gareth Cooper (@garethrcooper) reported from Stowmarket, England@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Lesley Smart (@LesleyEm) reported from Elmswell, England@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Matty Thompson (@m7hompson) reported from Ipswich District, EnglandWhat’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jess (@pussyisgvd) reported@O2 It’s been almost 24 hours and this still isn’t resolved. Please fix this before I issue a chargeback with my bank
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Laura (@FairyCake1983) reported@O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?
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Blueflyer (@WoodpeckerMandP) reported@O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out
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Heckle King !!! (@KingHeckle) reported@O2 got an email saying bars have been put on my account … I never asked for this and my bills are paid … phone won’t let me call customer services to complain . I got work to do I need help
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?
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Bhavesh Ramburn (@notyouravgqs) reported@O2 Hi, since Dec all my incoming calls show as UNKNOWN in caller ID & call history. I've tried resetting my phone, swapping the SIM to another phone - issue persists. Seems like a network/account issue. Can you look into this or reset my account settings? Thanks.
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wendy devyea 🌸 (@Wendy_jDarling) reported@O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****
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Pessimistic Astronaut (@purpleakai) reported@O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.