O2 Outage in Stowmarket, Suffolk, England

@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

@O2 really are the worst company I’ve had dealings with

@O2 Hi, quick update. Very helpful Guru I spoke to fixed my problem over the phone. He switched off my WiFi Calling which then allowed me to do Call Forwarding. Then I was able to switch WiFi Calling back on. Thank you very much! 😊

******* it's Christmas. I am going to turn on my mobile data to wish Merry Christmas to my friends around the world @O2 enjoy charging me for #DATA #Advertising #freebie to sign more #clients and #customers

@O2 have had signal problems and no network all day only got on here because of WiFi. Why are we paying so much per month to not even be able to use the phone!

Nevwe had anyone go down on my as long as @o2 has #o2down

@dynamicdragon2 @O2 Yeah i lost signal earlier but its back now xx

Got home and phones been going off wtf is going on with @O2

@markdavidhooper @Fionakerrigann @O2 Indeed, since my tweet it appears they have lost phone calls as well (I just tested to be sure). Perhaps they’ve having to reboot various systems to get everything back up once Ericsson fixes the issues at their end.

@O2 ******* brilliant when you have no service! There’s been an accident and I’ve been trying to get hold of my mum cause I didn’t know where she was and it was on her route!! This happens like every month!! No service for most of the day

@O2 hello I payed my contract and my calls and text are on but my data says 0 so can you help please.

@O2 @DisneyPlusUK This is a fake offer, after being sent an email from O2 saying I could receive 6 mo TVs free. You can’t renders and help centre is non existent!

@O2 so received an mail saying I can have Disney + free for 6 months. Then told by O2 support I need to upgrade. No mention of this in the email or the t’s and c’s, checked 3 times. Help desk can’t receive screen shots of the email and keep hanging up!

@O2 hi I got a free Disney plus 6 month priority text and I don’t know where to use the code. Can you help please?

@O2, Hi there, I entered the wrong phone number while trying to get the disney + reward. Can you help please

@O2 have you thought about using a satellite for your phone signal instead of a frying pan? #o2 #nosignal

Hey @O2 my wife @liz_e_collett wants to migrate her number to a new contract but can't get through on 202 as it keeps hanging up on her. Some help would be appreciated.

@O2 Hi, I'm trying to transfer my old number to O2 but can't get through via 202 and keep getting website issues. Can you help? Don't want to lose my old number and I've been trying for weeks!

@O2 How do I contact you to give the required 30 days notice that I wish to cancel my Pay Monthly contract? There appears to be no option for this under the 'Contact Us' section on your website. Can you advise please.

@O2 got the free gift through priority of 6 months Disney plus for being a valued customer