O2

O2 Outage Report in Woolpit, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woolpit, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woolpit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woolpit, Suffolk, England 07/28/2025 05:30

July 28: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woolpit, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds TV
United KingdomIpswich Phone
United KingdomIpswich Wi-fi
United KingdomStowmarket Total Blackout
United KingdomStowmarket Internet
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woolpit, England

Latest outage, problems and issue reports in Woolpit and nearby locations:

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayu4456 Jayu (@Jayu4456) reported

    @O2 no response from your customer service team regarding my complaint, disappointing.

  • JamesGoz James Gosnold (@JamesGoz) reported

    @O2 Hello - are you still active on here? Consistent as ever, your online support on MyO2 is useless & I got better help through your social media team before.

  • kenbam Kentankerous (@kenbam) reported

    @O2 why are there so many 403 errors on your app? It makes it impossible to manage my account. I need to download a bill. Impossible. I need to contact an agent. Impossible. Do you have any humans who know what they're doing that I can interact with?

  • Megz612 Megha Varma (@Megz612) reported

    @O2 Unable to login to the app or online as there is some new Virgin media login which won’t take me anywhere!

  • Yes_Its_Dave Big Dave 🇬🇧 ⚽🎮 (@Yes_Its_Dave) reported

    @thekinaton @GreggsOfficial @O2 Literally like every other network but ok.

  • thekinaton 🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    @Yes_Its_Dave @GreggsOfficial @O2 I miss T-Mobile in UK.... They were a good network.

  • thekinaton 🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Brighton and Hove, England

    @Yes_Its_Dave @GreggsOfficial @O2 No issue with O2.. they worked fine

  • laura_coatham Laura Coatham (@laura_coatham) reported

    @O2 have to be the worst for getting any phone signal. No matter where I go I can never get any signal and everything is just loading!

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 Please support asap

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.