O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/21/2026 05:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HaydnMaguire Haydn Maguire (@HaydnMaguire) reported

    @O2 Sort ya signal out! Not paying all this money to not be able to use my phone.

  • JamesLud39 James Ludlow (@JamesLud39) reported

    @O2 @jailbrkr21 @O2 it would help if your service wasn't a complete mess, than light-hearted tweets would come across better.

  • michelle191066 Michelle 👩🏻‍🚀 (@michelle191066) reported

    @O2 I had selected it and the app didnt say use- not good enough this has happened after 3 consecutive weeks for myself and my partner we have done it at the same time and one of us has had the issue with the app as when i then selected it it went to problem with this request

  • AdinaDudau Adina Dudau (@AdinaDudau) reported

    Turns out, yes, roam free ends. Unless you're with @O2. There are other great developments, too: 36-month long contracts on new phones 😳 Have they become sturdier all of the sudden or am I exceptionally clumsy? Mine never last longer than 24 months and usually last less 🙄

  • djsx_dj DJ CLARKE (@djsx_dj) reported

    @O2 How do you send free data to somebody else do they have to be on the same network?

  • e4fdfa1907a741c Jayne Lancaster (@e4fdfa1907a741c) reported

    @O2 I have a contract that says I pay £60 a month dd for the last 3 months you have taken £80 So I have a right to cancel and pay when I receive my bill as you have no withheld your part of the contract....so i receive a letter telling me you will terminate my contract 🤔

  • RachRitchie Rachael Ritchie (@RachRitchie) reported

    So @O2 you have charged me for data roaming in Turkey when i haven't been there. I'm being told this will be credited but not until next month it is 3 x bigger than my monthly plan. So I am penalised and my bank account will be down. If I stop my DD I will show as bad credit

  • cheddaz2011 Jamie Cheshire (@cheddaz2011) reported

    @O2 can you advise how long it takes to receive a response to a complaint please? I sent one on the 8th

  • LyndzColasanto Lyndz Colasanto (@LyndzColasanto) reported

    @O2 just spoke one of your agents and must say the customer service was appalling

  • ShaunKehoe series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it