O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/29/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gumbald Jamie Barron (@gumbald) reported

    @O2 Hello, I cancelled a line and have just received an e-mail saying my bill is ready (guessing this is the final bill) - but I can't login to get it. How should I obtain this please?

  • milliepotts98 Millie Potts (@milliepotts98) reported

    @O2 I got a new sim from you and was expecting £10 free credit after I topped up, but only got £5. I've looked all over your website but can't find a way to email or live chat, only a postal address. Can you help?

  • Ant_lee Anthony Lee (@Ant_lee) reported

    @O2 Yes geographically close because I was in Croatia but never crossed the border. Although I got a welcome to Bosnia message, I thought this was a mistake as I hadn't crossed in. Had I known it would end up with this extortionate charge I'd have switched off roaming immediately.

  • Bubbalou84 ✨Bubbalou✨ (@Bubbalou84) reported

    @O2 Can you help me with this please??

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 **** company they owe me money and keep telling me lies and then telling stupid dumb Info that don’t make sense

  • pye_in_the_sky Pyeinthesky (@pye_in_the_sky) reported

    @O2 it's clearly pointless contacting you as I can see from your other replies that you're fobbing people off. But the caffe nero offer being out of stock within an hour of being available is surely an issue? 1/2

  • vania_keely ..!!! (@vania_keely) reported

    @O2 pls help my monthly sim number has been changed to my pay as u go but my sim has now been blocked and ive thrown the pay as u go chip away by accident. Pls check dms

  • CBrackenArtist Catherine Bracken (@CBrackenArtist) reported

    @O2 My 02 network is down. I've missed important calls. Please can you tell me why I can't make or receive calls.

  • LadyR82847102 Lady R (@LadyR82847102) reported

    @O2 I was defrauded in December, a mobile contract was open in my name under false pretences. The case was passed to O2 fraud team and I was advised to cancel direct debits. Until now I have not heart from the fraud team despite emailing them so many times. It’s affected my credit sc

  • KayyBooth 𝕂𝕒𝕪𝕪 ♡ (@KayyBooth) reported

    @O2 Hi, I paid my bill this morning, there have been no service issues when I checked online, I've had signal all morning up until 30 minutes ago ... What's going on?