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O2 outages and service status in Bury St Edmunds, England

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  • O2 generated 0 outage signals in the last 24 hours around Bury St Edmunds, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 I have had no reliable service in my home for over 4 months, and it’s getting worse. What are my options?

  • biomed32uk
    Geoff Taylor (@biomed32uk) reported

    @O2 I shall be watching to make sure some trees are planted somewhere, move them so they are not in the way of your equipment, then you don't have to cut them down again.

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @Aek366 @O2 Me thinks it’s time you looked at alternatives! I shan’t be staying with them if and when they decide to help me.

  • RLBD1920
    R B (@RLBD1920) reported

    @O2 @JodieLivermore You haven’t responded to my message about this from this morning - this is obviously a uk wide issue

  • ComradeAzul
    joe ♞ (@ComradeAzul) reported

    @O2 hi do you have a customer service email please?

  • Arfurgolf
    Rod Clarke (@Arfurgolf) reported

    @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

  • enpya
    Nat D (@enpya) reported

    @O2 Hi can you tell me when the network upgrade work in me13 started please?

  • pjeary
    Paul Jeary (@pjeary) reported

    @O2 are you having issues in the FK1 area, cell service dropping from 5G to E & having connectivity issues, sometimes people phone me & they can’t hear me

  • trispretty
    Tristan ☀️ (@trispretty) reported

    @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service