O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/16/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash_R86 Ashley Ross (@Ash_R86) reported

    Trying to get through to @O2 either online or by phone is an absolute shambles. I mean I understand things are difficult right now but you want me to pay for a service which I can’t pay for online and your options are useless. When I do get through I’m met by the rudest staff.

  • scottishgirl201 G🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishgirl201) reported

    @TheRedSoph @O2 @EE We were with o2 years ago but when moved house signal was non existanr so got ee been with them for 10 years plus no bother x

  • avid__fan sushi (@avid__fan) reported

    @O2 Hi I have just joined you and wanted to add your big data 100 gb package. Unfortunately, it only allows me to add it starting next month. I need that extra data now to work whilst I am in isolation. Don’t seem to be able to actually speak to anyone on 2202 Can U help?

  • LaurenVic26 Lauren (@LaurenVic26) reported

    @O2 hi I’ve sent a DM if I could get some help please. Thank you

  • AHortonPilates Annaliese Horton (@AHortonPilates) reported

    @O2 I have been show how to reset the network on my phone, that there are no problems in my area although latest data was from 11th jan and sent a new sim which I don't think is the issue. Service has always been bad now I spend most of the day on emergency calls only.

  • AHortonPilates Annaliese Horton (@AHortonPilates) reported

    The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄

  • F10ree Eddie Fiore (@F10ree) reported

    Anyone else having problems getting through to @O2 ? Cannot chat with them online and getting cut off every time I ring up?

  • JoMcGrath8 JoMcJo (@JoMcGrath8) reported

    @O2 Your call handler refused to put me through to that team because I didn’t know the password on the account even though I could answer all the other questions. She was rude and unhelpful despite me explaining that this had been discussed with that team already

  • PhilBurkett Phil Burkett (@PhilBurkett) reported

    @O2 She did that. You suggested popping in to a local O2 discuss. (HELLO! WE'RE IN LOCKDOWN AND COULD BE MONTHS TIME WHILE STILL THIEVING FROM HER!!?) What are running here some old fairground side show where the customer can never win?

  • gsxturbor Kevin Bayliss (@gsxturbor) reported

    @Gag_N_Bone_Man @O2 Same 512gb 5th Feb why is no other provider having problems delivering on time or even early in some cases