O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/22/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertDKelso Robert David Kelso (@RobertDKelso) reported

    @O2 Yes I am calling from a pay as you go phone. I wouldn't need to if you hadn't closed my online account down. Seriously why would you do that?

  • jmacauley1 MrMac (@jmacauley1) reported

    Goodbye @O2 been with you over 10 years and you wouldn’t do a thing to help cut my bill. Now moved to @tescomobile who halved my monthly phone tariff. If that’s how O2 treat long term customers you’ll lose a lot of custom

  • grantha23512637 grant harris (@grantha23512637) reported

    @RosieMaryBush @O2 same reason there are no kittens and puppies in your biscuit wrapper,lynx doesn't have women queueing up,diet coke man doesn't strip off outside your window,your pizza is never that stringy,and some other stuff..

  • Lamby1988 Kristin Lamb (@Lamby1988) reported

    @O2 I have, apparently this is now the ‘market value’ .. gone down by £50 in 2 days.. sure 🙄

  • KarenGTweets Karen G (@KarenGTweets) reported

    @o2 have the worst customer service I've ever seen. Returned an unsuitable handset and it took at least three phone calls to get them to cancel the insurance. Really not cool. If you return a phone it should be obvious you no longer want the insurance.

  • danny251 Handydan (@danny251) reported

    @jmacauley1 @O2 @tescomobile Yep o2 got binned a few year back as I got better service from Tesco.

  • MattEllis81 Matthew Ellis (@MattEllis81) reported

    @O2 why is there no service in CB23 postcode for 2 days now

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • EddieHa35418086 Eddie (@EddieHa35418086) reported

    @O2 I have Apps that try to open but close before fully opening, I've heard other having same issues do you have a reason for this

  • fandrewsdesign Fiona 💙 (@fandrewsdesign) reported

    @O2 new handset to be delivered last Friday. Still waiting!! Daily calls to customer care. Delivery co have lost phone and now an investigation. Meanwhile, my husband still has no phone! Disappointed doesn’t cover it.