O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/01/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewfaure Andrew Faure (@andrewfaure) reported

    @thepeterhunt @O2 @VodafoneUK I have been on EE for years and despite peoples gripes with them, I have nearly never had signal failure even in remote areas and where others have struggled. They also offer free WiFi on the underground network.

  • join4te Jay (@join4te) reported

    @O2 Day 108 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • iTw33t3d T Bone (@iTw33t3d) reported

    @Ginger_Tucci @O2 Just learning this …… I just moved 2 sims from BT to o2 ….. What a mistake as the signal is like perma bad for no reason really as I have good bars showing… How hard is it to move providers after just taking out contracts I wonder 🤔

  • GraceNPerry Grace_N_Perry (@GraceNPerry) reported

    @O2 I have been trying to contact someone to discuss additional charges on my bill I don’t recognise but am unable to get through, constantly. Can you help me please? #customerservice

  • annRice94294413 ann Rice (@annRice94294413) reported

    @O2 Thank you. I’ve checked all of that and said mast issues in the area and should be resolved yesterday?

  • katieburge86 Katie Burgess (@katieburge86) reported

    @thepeterhunt @O2 @VodafoneUK My signal with o2 is driving me mad 😠

  • newtravelplan Krzysztof_pl (@newtravelplan) reported

    @O2 no signal in np19 9rz and cf 24 5ish

  • kimothen Kim Ryan (@kimothen) reported

    Ok @O2 - more issues with signal and it’s been less than 2 months since I switched from @EE and quite frankly I want to move back…how do I do this?

  • CroninTrudy Trudy Cronin (@CroninTrudy) reported

    @O2 help! I’m trying to find the 02open discount code for BLUE LIGHT holders. Can you tell me what it is please?

  • jaynelou33 Jayne Nicholas (@jaynelou33) reported

    @O2 all 3 mobiles we have can sent texts but can't make or receive calls? Network checker not saying any issues?