O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/24/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itspaulactually Paul (@itspaulactually) reported

    Just completed the Great North Run. Can’t find anyone I need to find because once again @o2 signal is non-existent (despite saying I’ve got 4G). I’ve walked 1.5 miles away from everyone and still nothing. Everywhere I go this network fails. Opening a case with the Ombudsman!

  • errkeith Keith O'Neill (@errkeith) reported

    @O2 honestly 02. You are completely useless in the USA. 5 weeks here now and all I get is EDGE on your T-Mobile network. Tried all your support options. I can’t actually phone your support team to discuss!

  • AdrianBeney Adrian Beney (@AdrianBeney) reported

    @O2 your international data bolt on is useless in the USA. Almost no signal, can’t make a phone call and data when it happens is around 0.1 mpbs and. 400ms ping. It’s useless. And it’s the reason I moved to you……

  • ScottyGWood11 Scott (@ScottyGWood11) reported

    @O2 like many signal is utter tripe most places.. is there an issue in general? Full bar 4G and can’t do much if I’m not on wifi? Going to clear my contract and move to @EE it’s been months and months of this.. #o2signal

  • JBerriman31 Bez (@JBerriman31) reported

    @O2 data roaming is not working in America

  • JadeSarahh JadeSarahh 💥 (@JadeSarahh) reported

    @O2 Please sort your signal Lincolnshire area ! All of a sudden it’s got soo bad !! Was never this bad

  • kingsjastrorio_ JenJen ۞ (@kingsjastrorio_) reported

    Hello @O2, daily reminder that I'd like explanation on why I have a really bad, even non existing, data connexion ?? It's been weeks and nothing is being communicated. I'm not paying my next bill if this isn't fix soon. Thank you

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 Nah, too optimistic 😞 still not fixed! Day 5 of crap signal. Guessing O2 will let me off for this month 🤔

  • iPodBob iPod Bob (@iPodBob) reported

    Hey @o2, A question I hope you might be able to help with. I have O2 Open and within that 2 Family and Friends discount codes. My wife just upgraded to new iPhone 14 Pro but we forgot to add the code during the checkout process. Is there any way to add it retrospectively? Thx

  • superduprtech SuperDuprTech (@superduprtech) reported

    256GB space black iPhone 14 Pro £200 down £55/m Unlimited everything @O2 had a crazy deal. Plus it’s getting delivered on release day. While I prefer the service of @EE their prices are ridiculously high this time around #iPhone14Pro