O2 Outage Report in Bury St Edmunds, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Thetford |
Phone | |
| Thetford |
Total Blackout | |
| Thetford |
Internet | |
| Thetford |
Total Blackout | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jorden Whiffin
(@MrsWhiffin) reported
@O2 Have you been that busy that it’s taken since the 17th January? The anxiety you are causing due to your fault is inexcusable, especially in the current financial climate. I expect a phone call like I was promised with a resolution today.
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Richard
(@_red4g) reported
2nd attempt at buying a Galaxy Watch 5 (pro) hit the same problem as 1st attempt "emergency calls only" there really doesn't seem to be a working resolution for this. Anyone out their have an ideas? #galaxywatch5pro @o2 @SamsungHelpUK
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Artyom Popov
(@Artyoem) reported
@O2 paid my bill on Wednesday, today I've had messages to tell me my number has been cut off. When calling support it is physically impossible to get through to an agent to help as the automated line defaults to making me try to pay and goes no further. What do I do?
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Nath
(@NathFerguson) reported
@O2 when your signal is crap and u can’t use your phone. You say to use your o2 Wi-Fi but how can you when u try and use it, it says no internet connection. When you gonna fix that?
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Matthew Kennedy
(@Matt8Sarah) reported
@O2 received fraud letters for 2 Contracts and your service team are utter useless. Cut off 3 times and no one wants to cancel these contracts. How do I cancel these any help........
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BobFossil
(@B0BF0551l) reported
Yo @O2 still having issues with the ‘error 14’ issue and my Apple Watch. Sent you a dm and you’re either slow to respond or don’t. Phoned up - bolt on removed / re added… didn’t work. App ‘too busy’. What do I actually pay in excess of £100 p/m for if I can’t talk to anyone?
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Tara Longworth
(@ladytarasimone) reported
@Kimlouise01 @O2 And online chat always busy n no one responds to DM shocking for such a big company I’m going back to @ThreeUK but I can’t even find out how to cancel
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Abiodun T. Tewogbade
(@abbeyfx2) reported
@O2 I did a phone contract for an iPhone and also port my sim from Giffgaff to O2. I need to change to your cheapest plan or move back my line to my old arrangement. Your customer service lines have not been reachable and this is very frustrating.
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Tweet_85
(@Tweet_0100) reported
@O2 Good Morning, I just want to say “thank you” for being awesome. My iPhone decided not to turn on today, so I used my iPad to speak with Shakil o2 customer services chat team and they quickly sorted the issue. Saves me a visit out on a Sunday morning. 🙏
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Margaret
(@maggiemoomoo24) reported
@O2 Hi o2 I live in Tenterden and the local phonemast came down. I have had no connection for over 4 wks and problem will not be fixed until end of April. I am not being offered a full refund.