O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/14/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MBush812 Mark Bush (@MBush812) reported

    @O2 as a customer of O2 for nearly 20 years I am so disappointed. I have been charged for using data roaming at a ridiculous cost, as couldn’t make a call! Sent a DM to resolve and had no reply.

  • NellumNai NellumNai (@NellumNai) reported

    @O2 trying to do sim swap. Won't send the text off the number we want to transfer, and can't login online. Is it too late to cancel and go to EE?

  • Npritchard66 Nichola Pritchard (@Npritchard66) reported

    @O2 hi can someone help me with an offer I’v seen please. X

  • Samanthafgiles Samantha Giles (@Samanthafgiles) reported

    @O2 WARNING, Only be a O2 customer if you want no service, **** customer service who laugh on the phone, hang up on you and break their promise. 10 months no service! 10 days no manager callback. 5 advisors hung up because they can’t help me and their managers can’t be bothered.

  • StaceyBurbidge Stacey Walker (@StaceyBurbidge) reported

    Why is @O2 so God damn useless and don't even do what you've requested numerous of times, like changing my name on my account since last year 🥴 Can't wait for the plan to end so I can DITCH this network company for good!! Don't even get me started on signal etc 😤

  • kennettanner Kenny Tanner (@kennettanner) reported

    @O2 - a mast has been down near my house for approx 6 weeks now meaning my phone and data are often unusable. I work from home and rely on my phone to earn a living. Every time I speak to customer service I'm assured someone is 'likely' on the case and I'll get a call back.

  • ashy_mark Mark ashworth Aka (@ashy_mark) reported

    @virginmedia @O2 Virgin media s down again nobody can Access Internet fix

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • StaceyBurbidge Stacey Walker (@StaceyBurbidge) reported

    Why is @O2 such a piece of **** and don't even do what you've requested numerous of times 🥴 Can't wait for the plan to end so I can DITCH this network company for good!! 😤

  • Nikheelsj NikheelSJ (@Nikheelsj) reported

    @O2 I am a new customer of O2, not able to connect to O2 underground wifi service.