O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/11/2026 07:30

February 11: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • twoshadesofhope Aisling Gallagher (join a union) (@twoshadesofhope) reported

    @O2 hi, i can’t log into the o2 venue app to get a ticket for a gig I bought via ticketmaster resale, the ticketmaster log in details are correct. Can someone please help me?

  • PennCommsUK PennGroupCommsUK (@PennCommsUK) reported

    @O2 when can we expect to have our service back, please? There has been zero service in the EC2N 2HE since last week.

  • daniellakg Daniella (@daniellakg) reported

    @O2 what is this appalling service!? dealing with credit check team - no reply after numerous emails...apparently my issue was transferred to a "backend" team but they can't be contacted so no idea what's going on 👎 I don't understand this when I'm wanting to be a customer🤔

  • KeatonHarland97 Keaton Harland (@KeatonHarland97) reported

    I’m sorry but @O2 it’s absolutely disgusting the way you charge for late fees. Unfortunately I was 2 days late (yes my bad) but my £35.54 is now £71.85! No contact was made telling me my bills didn’t go through either. My phone is work now can’t text or call, greed.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Really pissed off with @O2 .. Really what sort of network can't give someone mobile data even at 25mins past midnight, "oh your area is busy" or "oh there's mast issues" same **** different day for months, how about you upgrade your hardware if its so bloody busy! USELESS! #O2

  • EILLESENOJ_ Elle (@EILLESENOJ_) reported

    @O2 why do I never have any signal anymore? So frustrating

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @virginmedia I'm having major issues with @O2 mobile data speeds,as they are non existent

  • jrodgersni JoAnne Rodgers (@jrodgersni) reported

    @O2 still waiting for a reply to my dm another day of no signal 🙄🙄🙄🙄

  • manatmillets Peter Loomes (@manatmillets) reported

    Why is @O2 such a crap network. In the centre of Edinburgh and no 4g, 3G, or any data service what so ever. If you want a signal on your mobile avoid O2

  • josiejm167 Josie (@josiejm167) reported

    Swear what point paying for 5G or data if travel anywhere in the uk and dosnt work or it slow @O2 and report and say area is fine 🙄😩🫠