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O2 outages and service status in Bury St Edmunds, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Bury St Edmunds, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 1 month ago
Bury St Edmunds Phone 3 months ago

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • the_geeker
    J (@the_geeker) reported

    @RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.

  • Starlet611
    Katie W (@Starlet611) reported

    I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

  • JaneEyreAtHeart
    more happy than dignified (@JaneEyreAtHeart) reported

    Anyone having problems with @O2 . Can't check data allowance or add a bolt on more than 100gb. Partner has had a text saying out of data but we can't do anything

  • RBantem40390
    Random Bantem (@RBantem40390) reported

    @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

  • TheElectroFox
    ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported

    @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

  • HAHarveyAuthor
    HollyAHarvey Author (@HAHarveyAuthor) reported

    Had to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄

  • MissWhyOh
    Yeo (@MissWhyOh) reported

    @O2 @Joff_L I would leave o2 if I were you. They do not care about loyalty, the prices and annual increases are diabolical. Their sneaky behaviour last year caused a riot. That said, once you’re out of contract I have previously gone onto a price comparison new customer deal for £8.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?