O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/12/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mreestevens Marie Stevens (@mreestevens) reported

    @O2 That’s the problem - I couldn’t get through to anyone and now I’m just outside of the 28 days. Long queues to speak to anyone and live chat not working. No email address!

  • shahzadkhan7000 shahzad khan (@shahzadkhan7000) reported

    @O2 I Will File a case if you guys didn’t solve my issue i am@fedup with your ******* service such a pathetic complaint handlers bastards who twist and turn things just to make customer suffer

  • rickhowarth Rick (@rickhowarth) reported

    @O2 keep calling with upgrade deals. When I say keep calling. 100’s of calls a week. Answered to tell them to stop calling again.. Got told to **** off by the guy on the phone. nice @O2 very nice.

  • suryateja01 RK (@suryateja01) reported

    @O2 unable to get network for o2 my number, also if I try to make a call to that number, it is saying number is not valid. please help

  • IsthislilAutumn Autumn Winters (@IsthislilAutumn) reported

    @O2 thoroughly disappointed that my phone has been “lost” by @DPDgroup_news and it’ll take 6 days to investigate. Why is this my problem?! No phone for Christmas now!!! 😡😡😡

  • SteveH2112 ςτεν0♠⚔️ (@SteveH2112) reported

    @O2 hi, I have been with o2 for over 20 years and this last year has been the worst for Data, I'm regularly looking at full 4/5g coverage but still things won't load, and I'm not even speaking of video. When on holiday in Greece it was perfect so it's obviously no my device and..

  • Thq4L DC316 (@Thq4L) reported

    @O2 hi team. We cancelled our virgin media package as of 29/11. With the package was linked a SIM card. Virgin have advised that I need to cancel my SIM separately. What info do you need from me to do this? Thanks

  • a_n_d_y_8_4 Andy (@a_n_d_y_8_4) reported

    @JaffaMeme @O2 @ShitChester There have always been black spots in Chester where you just can’t get a signal. It’s pretty ridiculous really, we’re not out in the sticks, I’m talking literally the centre of town.

  • charpa72 Charlotte Parkins (@charpa72) reported

    @O2 PLEASE HELP!! I’ve received 2 faulty iPhones in a row. Spent hours on Online chat v unhelpful. Drove 1.5 hr to store for new sim that didn’t work. Have called cust supp 200 times - busy. Get through then get cut off. Need this sorted urgently!!

  • lylo Olly Headey (@lylo) reported

    I moved to @O2 because of the Apple Watch 3G thing but the customer experience is beyond abysmal. How do these companies survive? Why do we put up with such dreadful customer service? Are there any UK mobile phone companies worth using? Ideally with Apple Watch support...