O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/16/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MoGul788 M. Gully (@MoGul788) reported

    @O2 I’m on pay as you go and I’m already registered! The issue is I cannot login on my o2 iphone app and I can log in on your website. I AM SICK OF THIS NOW! I’ve contacted your customer services 5 times and they don’t have a clue what is going on!

  • _AndyPotts Andrew Potts (@_AndyPotts) reported

    @O2 Hey @O2 I am switching 5 phones from EE to O2, but am starting to suffer Buyer's Remorse. I'm trying to contact Customer Services as I've had no contract sent out, but have been on hold for 25 minutes. EE answer the phone within 30 seconds. Do you have any customer service staff?

  • laura___xoxox Laura (@laura___xoxox) reported

    @O2 my mobile data is constantly failing to connect on my Apple Watch (I pay for a monthly airtime plan) all online advisors are less that helpful, if I bring it in to store is it an issue you can potentially resolve or will you refer me to Apple?

  • JamesButler_ James Butler (@JamesButler_) reported

    @O2 @Bethany65817092 Are you going to answer this question? A lot of other people had the same issue yesterday. Seems convenient how the broken links are now working again on the @AXS_UK website.

  • Lolita_Carter ****** Carter (@Lolita_Carter) reported

    @O2 I have called 3 times spoken to 3 different customer service officers the call has cut off 3 times 🙄

  • francescact Francesca T (@francescact) reported

    @O2 @AXS_UK Trying to redeem complementary plus 1 to @allpointseastuk but link is not working! Please help me get my ticket :( 40 mins left 😥

  • KevinEnglish16 Kevin English (@KevinEnglish16) reported

    Having big issues with the service I'm getting from @O2 and they have been an absolute nightmare to deal with. Was told to report it to their complaints department and I've been waiting nearly 2 week's on a reply or phone call from them. All you get is an automated response.

  • amyjhughes_ Amy Hughes (@amyjhughes_) reported

    @AXS_UK @O2 have been trying to book tickets for All Points East using the Priority offer but the link isn’t working…will the offer be extended due to the website being down?

  • ramstatla rambo (@ramstatla) reported

    @Kezeeah_rose @AXS_UK @O2 I’m experiencing the same problem, a real shame since the offer expires today. Could you help us with this?

  • dcb72 Damien. (@dcb72) reported

    Dear @O2 , your customer service when reporting the death of an account holder is a disgrace. The bereavement department is hanging up every time