O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/14/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • __BishBashBosh Dave (@__BishBashBosh) reported

    @O2 I am a new customer. I want to transfer my number. You have been 'unable to process' my PAC code twice now - spent 30 mins on the phone with support who say appatantely my existing number does not exist, despite me using it for a decade. Any advice on what to do next?

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported

    @O2 Sort it fella, or I’ll be down that office giving you a slap lad

  • rjp1092 RJP (@rjp1092) reported

    I have been with @O2 my entire mobile phone life, but the crap they’ve pulled this last month is disgusting. They RANG me offering £16 a month deal for 2 years. Accepted. Turns out that’s the before VAT price and it’s only the first month it’s valid for. None of this info in T&Cs

  • music_mmi mmi music management ltd (@music_mmi) reported

    @O2 why can you not help ?

  • steepair Stacey 🌻 (@steepair) reported

    @O2 please help. I tried to change my tariff the other day cos I use way too much data and have to buy bolt a few times a month. Low and behold I run out again and was ready and willing to add more, but I can’t. It says to cancel my new tariff which I thought I did, but no joy.

  • hannahjbuswell hannah | fan (@hannahjbuswell) reported

    @O2 customer service from o2 is absolutely diabolical !!!! 😡🤬

  • markdavidwaites Mark David Waites (@markdavidwaites) reported

    @O2 i'm in central London at work, my iPhone 12 has full 5g signal. but i'm barely getting any data. ideas?

  • LangelaanM Michelle Langelaan (@LangelaanM) reported

    Hi @O2, I have been trying for months to cancel my contract as I have moved countries. Your support staff haven't responded, the number suggested is constantly busy. Help me cancel my contract! It's bad ethics to make it so hard #badcustomersupport

  • friesnshake Fries&Shake (@friesnshake) reported

    Hi @O2 - been having signal problems with our local mast for months now. Getting a bit tedious of only having one bar of signal when my monthly contract payment isn’t exactly cheap!! #o2down

  • David49491686 David (@David49491686) reported

    @Robhodson44 @O2 Sure . It won't let you down lol