O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • adz232 Adam Crawford (@adz232) reported

    @DMcstravock @O2 If you went with anyone else, you would be better off with O2 as both Three and Vodafone have crap customer service.

  • sanaasxdiq Ullu Ki Pahti (@sanaasxdiq) reported

    @O2 The fact that for almost 2 years now I’ve had the worst 4G and 3G signal throughout London :/ And I’ve complained about it several times.

  • janisbonada JMC (@janisbonada) reported

    @O2 just got my new contract letter from you but has my old number on it. Sim that came with phone had a new number and was told I couldn’t use pac for moving within network. Confused and worried I will be paying twice!! Please help, no one answering when I call 202

  • kferguson0615 KFerguson👑💎🐝❤ (@kferguson0615) reported

    Ok Officially Had Enough Of @O2 They Are The Most Rubbish Network!! 🤬

  • CFOXY5 CFox (@CFOXY5) reported

    @adz232 @O2 Thank u to be honest if I told u the attitude of even so called customer complaints I still have an ongoing Issue yet apparently it’s concluded I am so extremely angry 😤

  • JooceMarketing Jooce Marketing (@JooceMarketing) reported

    @O2 Day THREE without phone service!!! I’ve called 5 times, live chatted 7 times and DM’d once. I am trying to run a business, my anxiety levels are through the roof!!! How hard can it be to upgrade, to a new handset, with a new SIM? I can’t call or text anyone! #o2 #mobile

  • charlottor Magic Money Tree 🌳 (@charlottor) reported

    The @O2 automated phone system has now hung up on me 3 times because it’s decided the answer to my query can be found in ‘My O2’ - which I have already looked at in detail this morning precisely because I didn’t want to have to ring them up. What a pile of ****.

  • TrixDnB DJ TRIX (@TrixDnB) reported

    @O2 What about networks that piggy back through o2 that offer a service you don't? 🤔

  • Koddie36 Karen O'Donoghue (@Koddie36) reported

    Hey @O2 your app says network is fine where I live but I’ve no signal and nothing on Vodafone. Had power cut for 2 hours and now being told a mast has issues in beattock but you’re saying it’s ok? Please can you check again as it isn’t working here

  • bababoo07 Bababoo (@bababoo07) reported

    @O2 is there a problem with reception on the DG2 area? I usually have good signal but I’ve none.