O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/31/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @O2 @EnglandRugby Crazy that you always remember when I owe you money but you never remember to make the service I'm paying for work.

  • MeganK7x M̶e̶g̶ 💃🏻 (@MeganK7x) reported

    Yo @O2 when will the service in L19 be back? 🙃

  • AlanBiggs1 Alan Biggs (@AlanBiggs1) reported

    Right @o2, I’ve been a loyal customer for years. But that loyalty doesn’t stretch to you handcuffing me! I choose a new phone from @MPD_Online & you CANCEL the order. Won’t allow it on your network with my account. That’s anti-free trade. Certainly immoral.

  • ruddegamergirl enchantressrose (@ruddegamergirl) reported

    @O2 why is it that I've had no signal for nearly two weeks now? I'm losing money and work and will be switching networks after 10+ years with you guys if it's not resolved.

  • jedmcc123 Jerry Mccarthy (@jedmcc123) reported

    @EnglandRugby @O2 Prem clubs into administration, worst results for years, trials on lowering tackle heights, trying to ban songs at twickenham, players going abroad in droves. Whos running this circus ?

  • Santiagobezz Djmaine (@Santiagobezz) reported

    @O2 @EnglandRugby Your service is so poor. I can't wait for my contract to end 😩

  • from_bruno B. (@from_bruno) reported

    @O2 Hi, I was on hold for 40 mins, only to the told that it’s past 8pm and no one can help at this time. I tried to explain that I called before 8pm & can’t be hold for 40 mins every time, & asked how to get help only for your very rude colleague to hang up on me! Unbelievable!

  • HolliCarden Holli “gobby scientist” Carden (@HolliCarden) reported

    What is the point in paying for a phone connection that you can never us @o2 ?!?

  • volupchatterbox Kerry-Ann (@volupchatterbox) reported

    The amount of calls I've received from " @O2 " this week alone have been awful! Every 20 minites different calls from different people and they're so rude when I explain I haven't been an O2 customer in years...

  • NathanWoolmore4 Nathan Woolmore (@NathanWoolmore4) reported

    @O2 Hi I need help with changing my contract please and removing the adult lock as I have been charged for something that I can’t even use