O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/25/2026 07:10

March 25: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnFig21 John Thirlwall (@JohnFig21) reported

    @Diana_Parnell @O2 I wish @VodafoneUK were the same, they’re customer service is a joke. 2 weeks waiting for a change to my direct debit and still waiting. Absolute joke 😡.

  • Emma_Roids Emma Roids (@Emma_Roids) reported

    @o2 Help! I’m in Europe on Wi-Fi trying to turn my roaming back on but it’s not working. I think it’s because I placed a zero spending cap. Tried to log in to help but it keeps sending me texts to log in. Which I’m not getting as I’m on Wi-Fi!!! Help!

  • Ladyvittoria1 Victoria agostini (@Ladyvittoria1) reported

    @O2 nice to know it’s not just me though, even your staff think you and your call handlers are beyond stupid.

  • TeamHoneyThief Nash is dead. You're on your own. (@TeamHoneyThief) reported

    @pauluwagboe @O2 You ever read the fine print in your contract or the consumer rights act 2015? You'd be surprised what you can find out and how to tell companies to **** off.

  • TwithaP MrsTwithaP (@TwithaP) reported

    @O2 It would be nice to roam safely with phone signal in thr UK first!!! No idea what's going on, but it needs sorting!!

  • RichFletcher3 Rich Fletcher (@RichFletcher3) reported

    @O2 Hi. No signal when leaving Heathrow earlier and still no signal now I’m in Germany, could there be an issue with my account?

  • JennyGarrett Jenny Garrett (@JennyGarrett) reported

    @O2 I just rang 202 to get help adding a bolt on. After a chat I said ‘dw I’ll add it myself’, get off the phone he’s added one I didn’t want… called back and someone else told me ‘tough’ I have to pay for it…

  • RainBeauStClair Rain St Clair (@RainBeauStClair) reported

    @O2 I was struck down with covid, my debit card was block due to fraudulent activity. Can never connect on live chat and now they have disconnected my phon. Cannot call o2 or the bank to lift my debit card. Ridiculous service. I’ve been with them for 9 years, shows their loyalty

  • RasseyK Rassey Kirkcaldy (@RasseyK) reported

    @O2 Hi O2, having problems using my free cinema ticket for today. Could you help please. Coming up saying code invalid 😩

  • mbrownphotouk Martin Brown (@mbrownphotouk) reported

    @O2 1.5 Days after sim swap no service Ive been told theres a system problem but lack of communication is a joke