O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/11/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenbreen_23 Lauren (@laurenbreen_23) reported

    @Eleanor1510 @O2 EE are best, signal everywhere just abit more expensive

  • join4te Jay (@join4te) reported

    @O2 Day 129 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 don't worry about replying. I've filed a complaint. When a week isn't enough time to answer a simple query it tells me everything.

  • 19581lucy7_ X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈 (@19581lucy7_) reported

    @steve_scooby @O2 Just so annoying Tesco is good I put my mum with them they use o2 signal aswell voda and EE are poo aswell

  • EllisLauraLee ¯\_(ツ)_/¯ 💙 OFFICIAL (@EllisLauraLee) reported

    Is O2 Network down? @O2

  • steve_scooby Steve_Scooby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@steve_scooby) reported

    @19581lucy7_ @O2 I didn't realise they used o2 mast...my mum is with Tesco too and has not had any issues and she lives in a small village xx

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @M477OLI @O2 Warranty would cover if it's gone faulty through no fault of your own (and within warranty period). If it's broken because you've dropped it etc then it's accidental damage and you'd need to claim on insurance or pay for repair.

  • jenharp7 J (@jenharp7) reported

    @O2 I have been messaging with you since 9.3.23 and the issue is still NOT RESOLVED. I have 2 debt collection letters addressed to me because of your incompetent “customer service centre “ I’d appreciate a response…

  • Eleanor1510 Ellie Sharpe (@Eleanor1510) reported

    @laurenbreen_23 @O2 I'm just looking into that now. I'm tying to access my @O2 account but with no signal quickly dropping to no service I can't even see how much longer I have on this Pay Monthly Sim. It's £10 p/m more at EE.

  • _SonOfTheDesert Kaiser Soothsays (@_SonOfTheDesert) reported

    Second day in Europe with no mobile data. @o2 say you can download 25gb a day. Ha! I can’t even download 25kb. Phone shows very good 3G signal but all apps say “Not connected to a network “. 😡