O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/25/2026 07:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 1nadiamajid Nadia m (@1nadiamajid) reported

    @O2 Pay monthly Bills team have been advised to cancel bill @ cancellation of account have requested x3 require proof of email for cancellation

  • patel07bcfc Optimus_Prime (@patel07bcfc) reported

    Moving to @O2 from @EE has been the worst ******* mistake in my life. Soon as I get my PAC from o2 I’m deffo moving back

  • tmw1000 Tina Walsh (@tmw1000) reported

    Hi @O2 could someone reply to my dm please? On hold to customer services for 15 mins before being cut off - signal issues again. Thanks

  • havesq h sq (@havesq) reported

    @JPB_Islington @O2 Everyone is having the same problem.

  • Highland_Blade HighlandBlade (aka Kimmeh) (@Highland_Blade) reported

    @O2 Hello, I hope you're well. Please can you help change my payments so all my devices are due on the same day. I have 6 devices of which 2 have a different date. I'm getting nowhere on the app & it's becoming a problem. Thanks in advance.

  • asitwallis 𝐰𝐚𝐥𝐥𝐢𝐬 (@asitwallis) reported

    @O2 i’m trying to cancel my disney+ subscription as it was free with my phone for 6 months now chargeable but i can’t see how to cancel it?

  • chipmunk_chic Missy (@chipmunk_chic) reported

    @O2 my 02 priority code is not working in Caffè Nero right now. They said it’s a technical issue your end. Please help asap!

  • lana_bradford Alanna Bradford (@lana_bradford) reported

    Absolutely horrendous service from @O2 , bought a new phone last week and still haven’t been able to use it as they haven’t transferred my number over after several staff said “it will be done in 24 hours” !!!!!!!

  • FigmentalMonkey Mark Smith (@FigmentalMonkey) reported

    Another day, another email (following yesterday's letter!) from @O2 chasing payment for a contract that was cancelled in the cooling off period after it was mis-sold, and the SIM never used. Official complaint has until Monday to be responded to before ombudsman is contacted.

  • KarenRo57064213 Karen Roberts, RNLD, QN (@KarenRo57064213) reported

    @O2 the Cafe Nero rewards are not working in Newcastle station. Meaning vouchers are expiring without being able to be used.