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O2 outages and service status in Bury St Edmunds, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Bury St Edmunds, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 2 months ago
Bury St Edmunds Phone 3 months ago

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NormanLeedsPhD
    Norman Leeds (@NormanLeedsPhD) reported

    @geek_gareth @TheGriftReport @O2 The best telephone service I ever received was when I called Microsoft in Seattle with a question about Windows 98.

  • boulton65
    Anne Louise Boulton (@boulton65) reported

    @O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2

  • GarethReesXV
    Gareth Rees (@GarethReesXV) reported

    @O2 Arrived in States yesterday got message re roaming charges but changed my contract on 24th to have use Tried tried chat sent me to app which won’t allow me to sign in Wife rang to explain issue agent refused to speak to her Why are you so difficult to contact

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @TezzaBelle88 @O2 Oh look @O2 it's like the myo2 payment integration is not working.... You know, that thing I told you about 4 months ago...

  • Ashbond
    Ashley Bond (@Ashbond) reported

    @O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.

  • Sean_Bahamut
    Sean W (@Sean_Bahamut) reported

    @O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99

  • SharonaJazzie
    Sharona (@SharonaJazzie) reported

    @LL2013A Also having problems. I think their customer service call centre has been hijacked by scammers. We've tried numerous times to contact @o2 to get resolution and still nothing. Time to investigate this @o2. I am resorting to Ofcom.

  • shanelotriet
    Shane (@shanelotriet) reported

    @O2 It’s like this all the time. It’s really frustrating when you trying to use your phone at the till points and have no signal.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 over the phone tariff change refusing 14 day charge of mind @Ofcom please send me link to make a official I’m not waiting 28 day as they have broken no terms and conditions.