O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/21/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • clapple101 🍓 (@clapple101) reported

    @O2 you had a sim only contract for 15£ and the same one is now £21. Wtf

  • torresgbr23 Kaz (@torresgbr23) reported

    @o2 - way to treat a loyal customer of 20+ years. I pay of my device plan early. Cancel my DD as I’m told I owe nothing. I’ve been hounded for 2 weeks treated like I’m bad debt. Phone cut off twice. I’ve called, messaged numerous times with no help. Loyalty gets you nowhere!!!!!

  • MattInkson Matt (@MattInkson) reported

    @O2 your network coverage is very poor, I’m in the centre of Manchester with 5G and no actual coverage

  • peppakenny kennypool73 (@peppakenny) reported

    @O2 Worst network in the UK, most expensive and poor poor service!!

  • heatherjoy3 heather🇬🇧🇺🇦🇬🇧🇺🇦 (@heatherjoy3) reported

    @O2 I was given a o2 SIM card by @virginmedia . I would like to know when I can cancel please. It has never been used.

  • James220201 ✈️🌍 (@James220201) reported

    @O2 Massive favour have you guys got an email for ex-employee references? Please. I'm currently in the process of having vetting done against me and they need obviously you guys email but since you don't use email it won't let me continue. Any help appreciated!

  • Christhefish86 Chris (@Christhefish86) reported

    @O2 hi guys just did a click and collect order for today to collect my upgrade, did all the checks and said it was in stock. Went through with the order to then receive an email saying I can't collect today. Can I cancel that order please if I can't get it today.

  • dannygordon1902 Daniel Gordon (@dannygordon1902) reported

    @O2 never ever spoken to someone so rude. Your complaints review team should be ashamed. Thankfully the call has been recorded and will be provided as evidence to the ombudsman.

  • HausofCharlie Charlie’s Haus (@HausofCharlie) reported

    The @O2 priority link for Sza extra date at the o2 London is broken!

  • RobGray_24 Rob Gray (@RobGray_24) reported

    Hi @O2, I went in store yesterday to swap my eSIM for a new one as I have a new phone. It’s now activated but I have no signal, can you advise?