O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/07/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MiniNeedsSleep Maria O Sullivan-Abeyratne (@MiniNeedsSleep) reported

    Suggestions please! I want to leave my @O2 service. I’ve been a customer for almost 20 years but it’s time to switch up. What mobile phone company has good service and connectivity these days? Recommendations greatly appreciated! #MondayMotivation #MondayThoughts #Recommended

  • Crabby_Patty_ Milly Billigan (@Crabby_Patty_) reported

    @O2 Still need help…

  • mrgrabczak Charley (@mrgrabczak) reported

    @virginmedia @O2 why is there no signal at all in West London?

  • Twinnny21 Connor (@Twinnny21) reported

    @O2 Can nothing be done to trace the whereabouts / location of the number is operating from? There must be a signal mast it's connected to, to be able to send messeges. Someday if not already they're going to get vulnerable people.

  • debidobs Debbie Stewart (@debidobs) reported

    @O2 I have been trying to sort my contract out for almost 2 weeks.I have spoken to numerous advisors on a daily basis,been into an O2 store,promised faithfully a call back(which I never got) and been given conflicting advise on EVERY occasion. I am FED up !! Sort it please !!

  • imakulata i.mld (@imakulata) reported

    @O2 hi, I received a bill saying that my 30-day plan had been started. The sim card is still on its way (ie I can't use the service yet) and I was told that the bill is meant to start after I activate my sim card. I tried accessing My O2 but it keeps showing an error. Please help

  • jrodger2003 Jonathan Paul Rodger (@jrodger2003) reported

    @O2 please advise your complaints service telephone number, dont appreciate being told you can't speak to a manager as no managers work at the weekend. Over 60mins on the phone, going round in circles. The member of staff couldn't help as her shift was finishing soon. Very poor!

  • Kelsey2712 Kelsey Jordan Emily Young (@Kelsey2712) reported

    @Nish_xox @O2 Same here… they are no help either. I have been trying to get it sorted for 2 weeks now.

  • StvnMhd Steven Mahood (@StvnMhd) reported

    @O2 the signal in my area has been terrible for months now. Full 4G signal but nothing loads, messages can’t send. What can I do?? Without Wi-Fi my phone is useless.

  • morriskev Kev Morris (@morriskev) reported

    @O2 the signal on the Isle of Wight has deteriotated over the last 3 months.Shows 4G but no data or signal in many places . I’ve been with you for several years but this is unacceptable for the monthly fee you charge. Many people have the same issue Is it time to switch to @EE?