O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/04/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • A7X__BRAD John Cobble III (@A7X__BRAD) reported

    @O2 Why offer a 5g service if you can’t even give 4g half the time. Should’ve just stuck with Vodafone

  • Jersey_Boy Rinaldo M (@Jersey_Boy) reported

    @O2 What number do I call to get a PAC? My sim is broken so can’t call or text from my mobile!

  • stnt324 SomethingNothing (@stnt324) reported

    @O2 still paying my bill for service which hasn’t worked for over a month! Zero answers but still happy to take my money.

  • shuttlep Marshal (@shuttlep) reported

    @O2 when you said you would have to send me out a new sim to see if that fixes my data problem. you failed to mention cutting off my old sim while waiting . Thanks for that #nophone

  • jammy5202 James Rawlinson (@jammy5202) reported

    @O2 i have tried a couple of time to migrate number using pac code still not successful so how that if i activated account the pac might be successfully i am lost as to how i can migrate number and get account login working

  • Ree7278 Ree (@Ree7278) reported

    @O2 great advice from your twitter feed to contact another one of your incompetent call centre staff! Thanks so much! Who the hell do you think I’ve been speaking to for hours on end with no resolution?! #incompetent #happytostealmymoney

  • essers Esjay (@essers) reported

    @O2 I keep getting messages that my account is not activated when I try to log in. I can’t find any information about this, but it’s very frustrating. I’ve put in a request to transfer my old number several days ago, too, but have heard nothing back. This is much more trouble…

  • charactersforev Neil (@charactersforev) reported

    @jodielouiseart @O2 It's so annoying when your having terrible signal problems isn't it Jods.. Especially in this day and age.. When so much has been improved... Hope they can sort it for you.. 👌.. How you keeping by the way?.. Hope all good x

  • pipkinzoo H Simpkin (@pipkinzoo) reported

    Hey @O2 any update on the work you've been doing in the Birmingham area since 19th April, was meant to finish on 26th April but still no signal and checker is now just saying a mast is broken- somebody's had a bad week?

  • SpookyDo0 DW (@SpookyDo0) reported

    @O2 I have a persistent problem with ‘message not delivered’ when attempting to send texts.