O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/03/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyCDoore Amy Doore (@AmyCDoore) reported

    @O2 can you tell me why at night I have perfect mobile signal and then come the morning, when I actually want to use my phone, I have terrible signal? Your signal checker says it's good signal strength, I can tell u now there is nothing good about it!

  • ShinRhino 💙💙 Shin 🔶 #RejoinRebuildReconnect 🟥🟨 (@ShinRhino) reported

    @O2 Can you please help I urgently need help but I cannot get on to chat in the o2 app because my phone is completely broken and I cannot find anywhere on the website to go and talk to someone that isn't a phone number. I have phone appointments all day.

  • nadineleonas 🤠nadine🇻🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️‍🔥 (@nadineleonas) reported

    @O2 I'm trying to report my stolen phone but I can't seem to get through to anyone. Can you help?

  • vas1566 Vas1566 (@vas1566) reported

    @O2 Constantly having signal issues, how are we going to be compensated?!

  • NorthernDj Graham Hale (@NorthernDj) reported

    @O2 fed up with getting were fixing the mast since July I'm getting call drops rubbish signal on a mast I'm getting customer service staff that I can not here. Its not the phone been to another area so when will o2 fix there issue in my area when ?

  • TomCharlieGreen Tom Green (@TomCharlieGreen) reported

    @O2 are you the same team as on the support team on the My o2 app?

  • StrongWalkAlone Michelle Robinson 💜 (@StrongWalkAlone) reported

    @O2 I have given all my information 3 times to your colleagues in the billing department. I will now wait for one of those people to have the decency to call me. My payment has been made so I have no problem. Like I said I'm not wasting any more time. I wasted over 45 min yesterday

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @O2 I brought a laptop from you a Samsung galaxy laptop pay monthly. However, the left side keyboard doesn’t seem to work properly. Like after I click it, it goes down and then I can’t click for two minutes

  • _DanWest Dan (@_DanWest) reported

    @O2 Yeah very different, farnborough, Camberley, staines and data just seems to drop in and out despite having signal

  • esrlag ESRL Creative Agency (@esrlag) reported

    @TheO2 #O2 terrible service. Wasted two hours trying to get a blank simm card. Still no joy. Really thinking of leaving. Had contract with you for years. @O2