O2 Outage Report in Bury St Edmunds, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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stephen ibbotson
(@stephenibbotso1) reported
@O2 I understand you are having problems with your internal phone system . Do you know when it will be fixed?
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Ray Gaw
(@RayLDG) reported
@O2 Hi guys, what's the best way to get some assistance with an issue regarding a recent top up? Changed my tariff, have been charged for my old one and now being told my new one isn't valid!? Very frustrating 😑
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simon bennett
(@felixeemopener) reported
@whos81 @O2 It’s the same with me for Vodafone. I think it’s a bandwidth issue. Too many people and not enough web
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Stephanie Thomas
(@StephanieThom28) reported
@O2 worst customer service ever. Phone due to arrive last Friday 9th, still no sign, DHL apparently lost package (stolen ?) yet somehow I’m the one who is being treated like a nuisance
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Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱
(@Nitromanuk) reported
@O2 I have and still useless. The amount of calls I've missed or couldn't dial out is unreal. Never used to be the case. Been with you since day 1.
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Larissa
(@larissaharring) reported
@O2 Hi there, it was a student discount that was supposed to last my 36 month contract. I’ve been looking into upgrading but the offers I find on your store are never in my myo2 to be able to go through with the purchase. I’m going into my local o2 shop this weekend to hopefully
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Anna Gordon
(@AnnaGordonPics) reported
@O2 It finally started working. It was over 5 days of not being able to receive calls and text messages. 10 + calls to customers services and an email to your CEO @LutzSchueler. It only started working again after I cancelled my contract. Not impressed with the level of service #o2
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SR
(@SR_ARUN_) reported
@O2 @O2 Worst service. Immediately do the ESim Swap. Details already sent to you in DM. Fast I have no signal in old ESim to complete the SIM Swap Immediately help me.
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Apple Spencer
(@ApplecogSpencer) reported
@O2 cracking service been with 02 approx 20 years still can’t put phone in married name or business name but Samantha happy to put me thru to get me PAC code to ******* - doesn’t give a fk!! Then I got Ilyaas and Craig two lovely guys who sorted everything out 🙏🏼🙏🏼
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Sahir Nazir
(@sahirnazir1) reported
@O2 Please sort Network out. Calls don’t go through, especially in an emergency, paid my bill recently what’s the point paying for something I don’t receive on a day to day basis…