O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/13/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KristianE46 Kristian (@KristianE46) reported

    @O2 Your online chat is making me want to kill myself. You stupid idiots have disconnected my phone as i await to swap over to business. I can’t access my o2, I can’t call you as you’ve disconnected me. I have no way of contacting you, I run a business and i can’t contact anyone

  • Rammspanghoul Mighty Morphine Power Ranger (@Rammspanghoul) reported

    @Heres__Johnnie @virginmedia @O2 Had the same issue. Couldn’t press back without it greying everything out. Had to wait for the page to close itself. Linking confused me, not being a virgin customer. So tried not long after but trying to link O2 just says it cant find my account when I enter the code. 45 mins…

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported

    @O2 OMG trying to get through to you - impossible. Your verification process doesn't work and then you're on hold for what seems like forever.

  • Lucci_AK F.Castro (@Lucci_AK) reported

    @O2 by far the worst network to ever exist honestly absolute scam artists, 90 quid a month and I can’t even get more than two bars or 5G ever

  • TheMDExpert Colin Perry (@TheMDExpert) reported

    @O2 what a completely useless service from O2 - all they do is cut me off - Um a business account- 430051 Before I close my account perhaps someone will call 😡

  • toner1984 Mr T0n3r🇬🇧🇮🇪 (@toner1984) reported

    @O2 what have you done to logins?!?!? Can't lig into my account... keeps making me authenticate? Is this a you problem?!? Very frustrating

  • Matthew_SoloMid Matthew Dames (@Matthew_SoloMid) reported

    @O2 No network outages. No long weekend. Just a regular Thursday. Yet im on hold for 30 minutes listening to"We apologise for the wait, we are extremely busy" when calling into your customer care line. In what world is it ok to make customers wait this long? Understaffed!

  • Hellzapop_in Hellzapop_in (@Hellzapop_in) reported

    @O2 why is the signal strength extremely low in parts of Hove and Brighton the past 48 hours?? I get 1 bar or no bars signal, sometimes only 3G displayed, or mysteriously, E What’s that all about? I’m not paying for a service you’re not providing

  • beck_reynolds Beckie Reynolds (@beck_reynolds) reported

    @O2 hi please can you help, I’m trying to use the Vue cinema offer of 4 cinema tickets for £18 on my priority app but when trying to redeem it it says the code has already been used

  • Rob_JClark Rob Clark (@Rob_JClark) reported

    @O2 I’ve not network for 12 hours now what you playing at