O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/02/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jojomadre1 Joanna (@jojomadre1) reported

    @O2 ‘pre-sale’ jingle bell ball tickets via priority have not been available yesterday or today - why not just ‘ end ‘ the ‘pre-sale’ if not available instead of quoting how many days are left when you can’t actually use the service - or is there an issue with your app ??

  • v1n1ta_ Vin (@v1n1ta_) reported

    @O2 I understand that but 4 hours?! Over 4 hours. I’m abroad and need help. Can’t get through on the phone or the chat function.

  • IanRobinson Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • jordan210 J (@jordan210) reported

    @O2 can you actually fix the local mast that as been down for over 3 weeks given a whole village 0 signal

  • rocky3reid Paul Reid (@rocky3reid) reported

    @virginmedia @O2 @peterkay_co_uk Hi do you know what the ticket limit is per customer?

  • Joluande Jorge Lugo (@Joluande) reported

    @O2 I have been having problems with my line for a week. O2 is totally uninterested in sorting it out. Probably the worst customer service ever

  • kthankyoubyeee Kayleigh (@kthankyoubyeee) reported

    Total first world problems today like. @zeninternet down and I’m only getting 3G on my phone @O2 🤨

  • aros198 Aim (@aros198) reported

    @jojomadre1 @O2 Thought it was just me having the same issue! X

  • ZeyjanLazaro Zeyjan Lazaro (@ZeyjanLazaro) reported

    Hi @o2, my voicemail seems to have stopped working, how can I fix it? Thank you!

  • Joannemackay7 Joanne mackay (@Joannemackay7) reported

    @laurencsxo @O2 @MaggieMac263 There is an issue same thing happening to me and my daughter, app updated yesterday now it just crashes when i put in my virgin media log in details 😡