O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/25/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laaur3nxox Lauren ✨ (@laaur3nxox) reported

    @O2 are you just not going to reply to why your data service is so bad? I’m only paying like £60 a month you know?

  • kirtamus Kirt Redden (@kirtamus) reported

    @O2 Is there anything specific on the page linked to that you want to highlight? I see on the checklist that you check for cosmetic damage but I don't see where cosmetic damage voids the warranty. What's the guage for determining whether cosmetic damage voids warranty?

  • Kieranth1995 Kieran-Thomas (@Kieranth1995) reported

    @O2 I have been trying to connect for an hour and it’s not working keeps taking my details then please wait

  • _swx95 Sam (@_swx95) reported

    @O2 hello is there something wrong with your customer service line as I’ve called 5 times and the call gets cut every single time

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported

    @O2 'Bereavement Customer service' is a disgrace - actually non existent! Can't get through on 202, web chat bot is dumb and online email enquiries take 10 working days response time. Anyone recommend a better Mobile Network Operator?! 🤬

  • MatteEarl Matt Earl (@MatteEarl) reported

    @O2 any help you can provide? I’ve just tried calling again and you systems are still down?

  • Banjomeister Sanj Johal (@Banjomeister) reported

    @O2 I have service but the outgoing call does not connect and it just says call ended. Have tried in 2 other phones and same issue. Able to receive calls and texts.

  • CorrectHorseB CorrectHorseBattery (@CorrectHorseB) reported

    .@O2 do you ever plan to add 4G to the Central Line/Northern Line on the new sections? Vodafone/EE/Three have had service for well over a month now

  • _WarlockExo_ Warlock (@_WarlockExo_) reported

    @O2 Your customer service is absolutely atrocious

  • Deej701 Deej70 (@Deej701) reported

    @O2 looking for help/advice if anyone's around