O2 Outage Report in Bury St Edmunds, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone | |
| Haverhill |
Phone |
Community Discussion
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chad
(@Chad25216451) reported
@O2 Sort your **** network out…we’re paying soo much money for **** all service…it’s annoying that I’m on the train to London Bridge and I can’t load up some of my apps due to O2 rip off signal but my partner who’s on @EE gets perfect signal…sort your **** out !!
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Rich Robson
(@RichRobson459) reported
@O2 placed order last Friday! Received docs via email and vague order confirmation but nothing since. Spoke with online chat....useless....spoke with customer service also useless! What's going on?!
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KayleighFord-Griffin
(@kayandsha) reported
@O2 my signal has been down since yesterday evening, please can you tell me when it is going to be back up and running?
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Suzanne Squirrell
(@squirrell_s) reported
@O2 This is now 4 days of trying to renew a contract now told I need to wait potentially up to another 24hrs before I can start the process all over again but it will 72hrs before a manager can call me back I am loosing patience someone must be out there who can resolve this help me
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craignicol 😷 💉💉
(@craignicol) reported
Hmmm, @O2 has a premium number rate checker that doesn't recognise 9017 as a premium rate number despite it showing as a premium rate number on their own bills. Other 90** numbers seem to be service related. Anyone know what 9017 is for?
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GK
(@gazpachoforyou) reported
@O2 charged me for data use abroad when I have bought an add on. No live chat available. No email address. No help at all. How am I supposed to get any help?
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Emilee De Corte
(@emileena99) reported
@O2 How can I speak to customer service? The chat facility on your app says unavailable and has done for 3 days
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Dicky 🏹
(@_RickJO) reported
@O2 easily one of the worst customer service providers out there, 7 weeks with an open complaint and nothing. Absolutely taking this further now
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Adam Tooke
(@adamtooke) reported
@O2 tomorrow will be 4 weeks since ordering my iPhone pro max, which one of your customer service ladies rang me to upgrade about I might add! She told me up to 4 weeks for delivery. Any chance I’ll get it soon? This is ridiculous!!!
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Georgia Moran
(@Georgia65489669) reported
@O2 can someone please contact me about an issue which has been going on since MARCH!!! Albeit an error on your part. Such terrible customer service.