O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/10/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mxdir Mxdir (@Mxdir) reported

    @O2 hey team - apparently I've been billed £168 for calls I made to a company's service centre (overseas). I didn't think that I'd get charged for overseas calls. Make it even worse because I was just on hold for 90% of the time. Anything that can be done? 😨

  • YetAnotherBan21 Yet Another Ban 2 (@YetAnotherBan21) reported

    @NadineDorries @virginmedia @O2 Thicko that's only one network and one piggy backed network out of over 30

  • BeccaArwen Becca Arwen (@BeccaArwen) reported

    @bt_uk So when is my home internet in Norwich going to be up and running rather than BT intermittent? At this rate I’m going to have to buy more data from @O2 because you’ve been down more often than running since Friday

  • AnneTordoff Anne-Marie Tordoff (@AnneTordoff) reported

    @NadineDorries @virginmedia @O2 Cancelling your gym membership and then surprised when they won't let you use their treadmill? Are you really that stupid?

  • dan93n Dan (@dan93n) reported

    @O2 you’re ***************. My girlfriend cancelled her phone contract in the 14 days cooling off period as the line never worked. She’s contacted you on numerous previous occasions and was told the charge would be dropped and account closed. Today she received another email

  • dean_mackintosh Dean Mackintosh (@dean_mackintosh) reported

    @O2 No point.. I already dropped you a DM and still nothing done. I can’t believe a company the size of o2 that you don’t take a security breach very serious? Because your customer service department keep lying to me on a regular basis.

  • BergkampsBrain Al Paca (@BergkampsBrain) reported

    @NadineDorries @virginmedia @O2 Liar or stupid?

  • pau1okey ᴘᴀᴜʟ ᴏᴋᴇʏ (@pau1okey) reported

    @deanwmedia @O2 It's sim related. I can't even cancel it now. I've gone past annoyed, I'm entering disappointed territory.

  • PaulBoone63 Paul Boone 🍃💚🍃 (@PaulBoone63) reported

    @NadineDorries @virginmedia @O2 Terminological inexatitude, I think you'll find. Or lie, if you prefer I dumb it down for you...

  • haddleseyhear Haddlesey Hear (@haddleseyhear) reported

    @NadineDorries @virginmedia @O2 Technically it’s only roaming if you get a signal !