O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/25/2025 22:35

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bardimo Michael Bardi (@Bardimo) reported

    @O2 Release my line (07809828332) or cancel my sim only contract! I’m tired of calling your useless customer service! It’s been 6 weeks for crying out loud!!! #O2Scam

  • THEREALDRL777 DRL777 (@THEREALDRL777) reported

    @O2 help with new switch up add on? Says it can be done online - can’t! Called the helpline, had no idea and said try online or go into store. Why have a campaign that actually can’t be done . Couldn’t think of where else to find help!

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • DMooreDigital David Moore (@DMooreDigital) reported

    @O2 can we use the US version of iPhone 14 on the O2 network. All frequencies listed for UK model are on the US model.

  • Bardimo Michael Bardi (@Bardimo) reported

    @O2: Either release my lines now or cancel the useless sim only contract. I’ve been putting up with your ineffective service for 17 years and I’m sick and tired of it now! #O2Scam #WorstRunCompanyEver

  • Clf88 Carly (@Clf88) reported

    @Mhamp84 Do you always have signal? I’m on @O2 at minute, can never have a full convo without it cutting off! Winding me up.

  • kittykomp Catherine Amaro (@kittykomp) reported

    @O2 hi, whenever I try to use 02 WiFi on the underground I can’t connect and it says I’m not a customer. I’ve been with you for months. Any help?

  • LizzyD23 Elizabeth Dougherty (@LizzyD23) reported

    @O2 I have all bars so it's not my signal says there is a mast issue bit all other phones in my home are working fine

  • Ste_wheels Stephen tyler (@Ste_wheels) reported

    @virginmedia @O2 why is your signal so poor in Birmingham meant to be getting. 5G I’m shocked if I get 3G or any signal in most parts!

  • FlyingScotsManJ The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported

    @VodafoneUK and I couldn't even get money off my Apple Watch despite having a phone with yourselves, so you'll have to be able to offer something spectacular or I'll just move my business to another network. @EE @O2 what can you offer? I need an iPhone 13 Pro for around £40 w/ lots of data!