O2 outages and service status in Bury St Edmunds, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Bury St Edmunds, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bury St Edmunds, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Total Blackout | 1 month ago |
|
Bury St Edmunds
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
-
Paul (@paulhayward200) reported from Haverhill, England@O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .
-
Paul (@paulhayward200) reported from Haverhill, England@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
-
Paul (@paulhayward200) reported from Haverhill, England@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
-
Dale (@DbSuffolkbuh) reported from Woolpit, EnglandSo @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
-
Lesley Smart (@LesleyEm) reported from Elmswell, England@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
-
Paul (@paulhayward200) reported from Haverhill, England@O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.
-
Paul (@paulhayward200) reported from Haverhill, England@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Vikki (@Rocky_Horror17) reported@O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.
-
Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
-
Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
-
🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
-
Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
-
Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
-
katrina cann (@Gnomeyk85) reported@O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)
-
Teresa Bourne (@TeresaBourne) reported@O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.
-
Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
-
Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!