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O2 Outage Report in Bury St Edmunds, Suffolk, England

Why is my O2 service not working?

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 25 days ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Thetford Wi-fi 9 months ago
Bury St Edmunds TV 9 months ago
Bury St Edmunds Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dan78557780
    dan (@dan78557780) reported

    @O2 What the hell!???? Never heard of this....needs sorting ASAP!!!!

  • Inannani
    Mariana MacDowall 💙 (@Inannani) reported

    @trishgreenhalgh @O2 It's rife.. I'm trying to get another telecom service to downgrade my mum's package.. so far, after several months of trying to reach them, they've offered a paltry monthly discount against her committing to 2 year's subscription.

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • FenellaFollicle
    gwennypenny (@FenellaFollicle) reported

    @O2 I've just tried to add the 6 months Disney Plus and don't think it's worked. I've clicked all the links, been taken through to my Disney + Account, but nothing seems to have credited? Can you help with this?

  • harvav_anne
    Anne Harvey (@harvav_anne) reported

    @O2 why is the reception so bad in my area? TA17 8SB. I only have one bar at best. Much by if the time I have no coverage. Regards Anne Harvey

  • pickled_tinker
    Ian Grody (@pickled_tinker) reported

    I regret leaving @ThreeUK in some ways. Whilst their customer service can wobble from OK to absolutely atrocious, at least I could use the data services even with a low signal. @O2 and I can have a full bar 4G signal and get 3+ seconds RTT and such slow throughput, it's a joke.

  • VasimMian
    Waseem Main (@VasimMian) reported

    @O2 any one else got no signal on @O2 today ???

  • JohnBirtwistle
    John Birtwistle🕷 (@JohnBirtwistle) reported

    @O2 BTW I tried calling customer services and a robotic voice suggested I should try the O2 app. Tried the O2 app and it’s not available at this time. Can’t get through online either. Not good enough!!

  • SarahBazzer
    Mrs Waldram (@SarahBazzer) reported

    What do I need to do @O2 to make a refresh order?! 17 calls since Tuesday, incorrect advice given, cut off three times, lucky if get to speak to an advisor with the right training!! Tearing my hair out!! Been a customer for 20+ years .... aghhhhhh!! #O2 #customerservice

  • dryden_liz
    Liz Dryden (@dryden_liz) reported

    @O2 fault on new upgrade handset. Battery capacity is 52% and drains instantly. Says ‘service’. Can’t get through on O2 phone line.