O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/01/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ria2109 Ria (@Ria2109) reported

    @O2 why do my calls keep cutting out and go silent and then the call returns? Is there a problem with the masts in the KT3 area? There is no problem with the wi-fi as my gadgets still connect

  • primmyade Adrian Prim 🌸 (@primmyade) reported

    @O2 What?? "fault free service"? you had two masts providing O2 coverage, you now have ZERO masts providing coverage...thats a TOTAL lack of service not a fault free service..poor response to be honest

  • squats_sugar Kirsty † 🖤 (@squats_sugar) reported

    Me: hi, I’d like to upgrade my phone please. @O2 in @centremk : nah sorry we close in 15 minutes. Me: ooookay…. 🙄 @EE if you’ve got better customer service than this, let’s talk.

  • GWA1873 GWA (@GWA1873) reported

    @O2 Hi myo2 is not going to give assistance. I still have no signal and can’t use Wi-Fi calling or the Apple Watch. Any chance of some assistance?

  • Adanna6835 Asiri wealthy (@Adanna6835) reported

    @VanessaUnsted @O2 Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..

  • tracyd_69 Tracy Doig (@tracyd_69) reported

    @O2 having an issue with text messages coming in repeatedly. Been to 3 different stores, had some card changed and still it happens. Have now turned off notifications before the phone is bounced off the wall. One message has been received 37 times 😡

  • enriquepones Pones (@enriquepones) reported

    Upgrade or cancel with @O2? UPDATE 2/2 …And the deal in @O2 was literally £20 more per month. I think they’re having a laugh. Seems like they don’t want my upfront device payment. And don’t want my 36 month contract. Luxury to be able to ignore customers wanting to pay.

  • VanessaUnsted Vanessa Unsted (@VanessaUnsted) reported

    @O2 surely someone can have some common sense and help him another way, why is everything so difficult, he needs his phone and for no reason he knows he can’t use it. We need help instead of getting a brick wall. Who can deal with this now

  • TeladiaPlays TeladiaPlays (@TeladiaPlays) reported

    i feel @o2 has failed me my father never made any contract with them and now we are stuck with a ridiculous amount of money owing them please sort this out this isn't a good look for you

  • RichardNSherwin Richard Sherwin (@RichardNSherwin) reported

    @O2 Availability is obviously inadequate or issue is non o2 customers have purchased O2 sims just to take advantage of the deal.