O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/17/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Toblerone_n Nadina T. (@Toblerone_n) reported

    @O2 - need to top up my data but both website and app are down, please can you help, thanks

  • martin_youldon Martin Youldon (@martin_youldon) reported

    @O2 But can’t say when will be fixed? You are charging me for a service I can’t use, & telling me on phone lines it’s my problem

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @Triggsa All this ‘send us a DM’ crap is just to stop people making negative posts. They take ages to respond and aren’t helpful. @O2 are easily the worst network in the Uk

  • VinceNicoll Vince Nicoll (@VinceNicoll) reported

    @O2 it's the website that's not working, but will DM anyway

  • pollingersocial Jonathan Pollinger 🚀 (@pollingersocial) reported

    @Pukekobird @O2 I know what you mean. I've been waiting to be able to get any sort of decent phone or data signal at my Mum's since 1997 with @EE. Pitiful progress.

  • j_vd_merwe J van der Merwe (@j_vd_merwe) reported

    @Im5tu @O2 Yes Im a new customer ie. Trying the be a new customer and unfortunately the first experience with @O2 is a broken site and no reply to my DM.

  • garylawton gary (@garylawton) reported

    @O2 Thanks, good to know it's being looked at. Do you have ETA? Please do let me know when the problem's solved

  • j_vd_merwe J van der Merwe (@j_vd_merwe) reported

    @Im5tu @O2 Yes Im a new customer ie. Trying the be and unfortunately the first experience with O2 is a broken site and no reply to my DM.

  • Rocket_Dog85 ThinkMoreTypeLess (@Rocket_Dog85) reported

    @O2 problem with your site? Can't sign into my account

  • KR4M316 KR4M (@KR4M316) reported

    @O2 hi i ordered a phone today cause i thought my one had broke. But the issue has sorted itself. How do i cancel it?