O2 Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone | |
| Haverhill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dar ta
(@darrenj02173158) reported
@EE Tempted to leave @O2 and come to you. Sick of low signal. Especially 4g
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Nubz 🤔
(@IamNubz) reported
@Sam_McK_88 @O2 Didn't say it was internal staff. It's a pretty bad system that for a forgotten password asks you for the passcode that you say when you call O2. It will also send a 6 digit code. The part of this that is concerning tho, is O2s reaction to this. Hanging up and laughing.
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Danny
(@dannyshwing92) reported
@O2 Gonna do it again soon, cos I never get any signal on my phone. Going down the pan..
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💜 𝓟 𝓮 𝓪 𝓻 𝓵 💜
(@Poyle56) reported
@O2 sick of scam calls from allegedly o2. Hi this is Ben he says and I hang up!
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Sam Alexander
(@MediaSja) reported
@O2 Is there a way of cancelling my contract online? Can’t get through to your customer services phone line (STILL)
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Dean Mcmorrow 🏳️🌈🏴🇪🇺🇪🇦
(@DeanMcmorrow2) reported
@O2 why haven’t you released the hold on my refund yet? You said it would happen last Thursday. It’s now Tuesday!! Very very very poor service since you charged me three times for my upgrade…£861.54 you’ve withheld. I need to pay bills
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Jackie
(@UKHarvick_Fan) reported
from
Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Ian Keating
(@IanIank78) reported
@O2 has to be by far the worst mobile company going. They have misled myself with regards to 4 new contracts and now I’ve had two credit checks on my name. DON NOT USE THEM. I WILL BE CONTACTING THE OMBUDSMAN regarding this.
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Phil Hogan💙
(@sparrowlegs77) reported
@O2 live chat has excelled themselves today. Trying to get help to return a phone which won't power on. Asking me to confirm a code that has been sent to the number is a bit hard to do. #AtrociousService