O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/11/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Official_balor Balor (@Official_balor) reported

    @KC_Ejiofor He has a show @O2 buh niqqa ain't selling ****

  • Tinynighteyes Sara Booth (@Tinynighteyes) reported

    @O2 hi I’m trying to add Disney+ extra but it just keeps coming up with oops we can do this at the moment, can you help?

  • elliepearyx Ellie Peary (@elliepearyx) reported

    @O2 can’t get over the absolute travesty that is the customer service/tech team!! No one seems to take accountability, just want the £50 each month 🥴🥴🥴 10/10 DO NOT recommend

  • Iamkiren Kiren (@Iamkiren) reported

    Hey 👋 @O2 I wondering if could help me? It’s about deposit I paid when I first got my contract. If I’ve worked it out right I should have got the deposit back this month but it’s not appeared on my account.

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia Slight issue, I’ve been charge for the upgrade. The Virgin Volt is meant to be free for O2 customers @O2

  • Beastly_Husla BeastlyHusla 🇵🇸 (@Beastly_Husla) reported

    @O2 you have useless customer service. I just rang to get my volt benefits, was transfered from customer service to sales.. which is closed until 10am and i waited 20mins. absolute mongrels

  • cdmk_catlady C. Knox (@cdmk_catlady) reported

    @O2 can’t get through on support. Have tried all afternoon. Have a question re my account. Get error trying to access community via MyO2 so no help there either. How can I get help??

  • SuperTedders85 Craig Findlay (@SuperTedders85) reported

    @O2 tell me when I arrive the system is down! Personal time, fuel and parking charges wasted due to your store staffs & online chat support's lies.

  • prawnhed Dawnie (@prawnhed) reported

    @O2 hiya just got a message saying o2 have turned off my 4G calling? Can you help please?

  • seatzie Darren Seaton (@seatzie) reported

    @Tommy_Millen @Stephen_Warke @O2 Horrible 2nd half