O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/19/2025 12:45

November 19: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzlebees Lizzie Beesley (@lizzlebees) reported

    @O2 hi, I've just had an 'account locked' email but I haven't tried to sign in. Please help!

  • samandnick mr&mrsrutley (@samandnick) reported

    @O2 been a customer for 10+ yrs am leaving due to appalling customer service I changed bank on my 02 6 mths ago you try to take payment from old acct every mth you text yesterday saying you charging late payment fee. I called 202 got passed round the houses. I’m now going to sky

  • PBatterbury Paul Batterbury Photography (@PBatterbury) reported

    @O2 over an hour to try and pay of my handset to not be able to due to the quality of your line 4 people, and the automated system. you service sucks and i been with you for over 20 years! I just want to pay my for my handset !!!!

  • Ethelready2 Ethelready (@Ethelready2) reported

    @O2 why with an iPhone on your network do I continually have to re-enable WiFiCalling? I never choose to switch it off It frequently disappears and needs re-enabling I need it full-time cos your 4G signal here is zero

  • Tiggergeek Tiggergeek (@Tiggergeek) reported

    @O2 When are you going to get around to look at this? I'm at risk of incurring costs from my old mobile company if you don't help me get this port complete soon. Presumably lack of staff is causing this delay so what is O2 doing about that?

  • sahirnazir1 Sahir Nazir (@sahirnazir1) reported

    @O2 paying £50 a month, no service, no reception whatsoever! Shocking service

  • AshleyJ54160704 Ashley Johnson (@AshleyJ54160704) reported

    @O2 @virginmedia Help! Existing o2 user who signed up to Virgin boardband last Week. How do I get my volt benefits

  • sirhan13 Rose (@sirhan13) reported

    @O2 I have already explained exactly as to what happened with your customer service adviser - what's more you need?

  • distanceleft Distance Left aka Symon The Based Bard (@distanceleft) reported

    @O2 I don’t appreciate your cold calls or how you may have obtained my number. I am not, nor after this ever wish to be a customer.

  • and_y_k_1988 andy-roo (@and_y_k_1988) reported

    @O2 I’ve done all of these. Network is awful. I’m not getting the service or use of service that I should be. I use 4g when driving for maps, but because the signal is poor (mostly 3G and E) it never works.