O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/03/2026 05:25

March 03: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CT_juggles Chris T (@CT_juggles) reported

    @O2 why is your 3G sooooo bad??

  • D4N7O DAN. (@D4N7O) reported

    Why am I paying £80 a month to have an unlimited plan when I can’t even get signal in the most basic of places — I.e. MY HOUSE!!! Third world country or what!! @o2

  • neiloco76 neil o'connell (@neiloco76) reported

    @O2 awful customer services, argumentative and useless call centre, managers incapable of returning phonecalls. Only been waiting since last monday, then Saturday but possibly sunday and now maybe someone will call you within 48hrs or maybe not. 🤔 #o2 #unimpressed

  • Kerry150978 Kerry (@Kerry150978) reported

    Can someone from @O2 customer services contact me please

  • H_WolvesYYA H (@H_WolvesYYA) reported

    @NicholasDan1el @O2 Pointless letting you order if there’s no stock like they keep saying.. never had the issue last year

  • DebeeSimpson Deborah Simpson 💙 (@DebeeSimpson) reported

    @O2 went into your @TweetBluewater store with ID as son is in intensive care, told to call customer services and you will send bailiffs if I cancel direct debit! Disgusting attitude from staff and no help! Didn't even ask for my sons details!! Please share to all

  • Danieloopspedro Dan Stevenson (@Danieloopspedro) reported

    I've had enough now of @O2 can't even open up a webpage on my mobile as network is down again. So they compensate, so they *****. However they are on your case before your bill is due to get their money. They are a joke and the customer service is a disgrace #o2

  • Emyii90 Emma🌼 (@Emyii90) reported

    @O2 I was told after 90 days I would receive a £300 gift card after purchasing my new phone, its been longer than that and I've heard nothing from you or you're help team!

  • mrjfletcher Mark Fletcher (@mrjfletcher) reported

    @O2 I service for 7 hours now in BN2 area!!!

  • laurenwroe1 Lauren Wroe (@laurenwroe1) reported

    @O2 absolutely furious with the appalling service I’ve received for the past 3 months now. Constant lies from customer service and just been cut off yet again. No reply from my two complaint emails either. Sort this out!!!