O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/23/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shadilygoodness tangerine (@shadilygoodness) reported

    @O2 hello i need some help please i topped up yesterday, got the texts and is now saying i have 0 pounds in my balance xx

  • HandmadebyJoAnn Make n Mend - by Jo-Ann Middleton (@HandmadebyJoAnn) reported

    @O2 @O2 Customer Services. No phone signal in the village can cope! Now no wifi calling ??? Help MI note android?? 02 not helpful

  • CBrackenArtist Catherine Bracken (@CBrackenArtist) reported

    @O2 I cannot even call my 02 because of this issue! It's been weeks now and still nothing sorted.

  • BigDaveOfficial Dave (@BigDaveOfficial) reported

    @O2 do you have a cooling off period for new customers? I've just ported to you and regretting it. Your data network is awful

  • Helen_Smart1 Helen Smart (@Helen_Smart1) reported

    @O2 hi, I upgraded my phone yesterday on the basis that I was eligible for o2 open through my employer however this isn’t the case. I feel like I’ve been mislead. Please can you help?

  • goonernick Nick Taylor (@goonernick) reported

    @ezzeeegooner @O2 @SkyUK Sky use o2 network

  • kopwoman sarah boyer (@kopwoman) reported

    @O2 Does your service work selectively ? No problem topping sons phone up,yet now we need a PAC code all of a sudden nothings working.

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 Can you prove this please? I’m asking sincerely. Because I want my issue resolved. Just let me go my own way. I would rather pay more to another company

  • keykay Key Kay (@keykay) reported

    @O2 I am waiting for a solution! Enough is enough!

  • andythorngate Andy Thorngate (@andythorngate) reported

    @O2 how hard do you need to make it for a new customer to get support ??