O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/19/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pedalestrian Pedalestrian called Nathan (@pedalestrian) reported

    @daviddunninguk @O2 Check out to the moon. EE based, roaming... and if you use the finance / card option your mobile plan is free. I use it around York... only sucks nr Monks Cross.

  • Paranoimia Adam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 - ❤️🇺🇦 (@Paranoimia) reported

    @O2 If I wanted to unlock an old Sony Ericsson K750i from your network, would you be able to help?

  • cwinyork chris⇆sıɹɥɔ (@cwinyork) reported

    @daviddunninguk @O2 This has been a problem for years. You pay @O2 for a 5G phone and signal, but the data rate is so slow as to be worse than 2G. And absolute waste of time if you’re out and about in the city centre! 😡

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    @O2 Reply 1of2 So after @O2 getting back to me on Twitter 👇 me taking the time to set out the whole debacle so they could help,they’ve responded to advise me to call their phone line number… the same number that I’ve rang 5 times and been promised a manager call back…

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    @O2 Reply 1of2 So after @O2 getting back to me on Twitter 👆 and me taking the time to set out the whole debacle so they could help me resolve it,, they’ve responded to advise me to call their phone line number…

  • sian_holt Siân Holt (@sian_holt) reported

    Hi @O2, I have sent a DM about my tariff.. please can someone help me. 🙏🏼 The web chat is just sending me round in circles and not loading 😩

  • special5757 sarah mustoe (@special5757) reported

    @O2 I upgraded last week and was told I could get Disney as an extra for 6 months, have gone to check today and it’s only showing 3 months - have I misunderstood? As I’ve still got a month left on my current subscription this now takes the extra down to 2 months ….

  • slp_29 Sarah Morris (@slp_29) reported

    @O2 Only 30mins prior to that I was told my pac code was rejected and I needed to contact my old network for a new one. So forgive my confusion.

  • slp_29 Sarah Morris (@slp_29) reported

    @O2 and the best bit... no estimated fix date yet...

  • goblinshagger Pheel-it Steak (@goblinshagger) reported

    @Little_Red_Mini @misswaaaaagh @O2 I know… absolute farce, I’ve told my bank to forgo any payments to them now as they’ve been paid and I owe them **** all now