O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/03/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BlxckGoku A (@BlxckGoku) reported

    @O2 why would you give me a courtesy call and when I complain about something you say you can’t assist with that? Rubbish customer service

  • jonny1544 Jonny Atkinson (@jonny1544) reported

    @O2 Is the o2 network down in Bucks? I’ve not been able to receive it make any calls or texts as I’ve had no signal or data all day.

  • chrisbrooke1971 Chief of Charcoal (@chrisbrooke1971) reported

    @O2 your billing department is absolutely abysmal. We’ve been on the phone for 40 minutes now, trying to sort a VERY basic issue. Their grasp of English is poor and their understanding of your systems is non existent. You really need to do better than this. 2/10 👎🏻

  • madmish09 ☀️🌻🌴 (@madmish09) reported

    Been with @O2 for nearly a month and it seems to be impossible to speak to customer services. The auto message always says busy. I’ve called been waiting them it cuts off… calling again… waiting… cut off again. #Trash #ShouldveStuckWithEE

  • Peace4Love121 be nice to each other (@Peace4Love121) reported

    @VMO2News @O2 @virginmedia What a ****** company just like there airline over priced crap with crap customer service you think people have all day to wait on the phone to get through to you you have lost another media customer soon as I get through to you I can tell you

  • LeithOlivia olivia leith (@LeithOlivia) reported

    @O2 @tessblair21 @O2 I've not had any help regarding Harry Manchester tickets that I've messaged you about

  • KJBSharp Kieran (@KJBSharp) reported

    @O2 Im looking to bring over my number from another network. Youve sent me my new sim but im not receiving the text with the code so i can unlock it

  • lucindajscott Lucinda Scott (@lucindajscott) reported

    @O2 It’s nothing to do with network problems.

  • George_FR78 George (@George_FR78) reported

    @O2 worst and slowest reception of all U.K. network and the most expensive, at least for their existing customers

  • ItsFree2BKind Mm (@ItsFree2BKind) reported

    @O2 I need help with a poor drink at Caffè Nero #O2priority