O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/27/2026 17:40

March 27: Problems at O2

O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SandipPatel Sandip Patel (@SandipPatel) reported

    @O2 Need help with the priority app, trying to redeem an offer and it keeps taking me to sign in with my O2 even though the app is open, using an iPhone SE 2022 model. Need to talk to someone before I go insane as it’s going round and round in circles!!!!!

  • SiGarner1 Simon (@SiGarner1) reported

    @O2 are there network issues at the moment? I can’t seem to send or receive messages

  • enriquepones Pones (@enriquepones) reported

    Upgrade or cancel with @O2? UPDATE 1/2 Comedy of errors continues. Popped into @O2 store, they checked the phone I wanted was in stock (it is). Then they told me they cannot take payment for deals I’ve not been able to complete EITHER online or over the phone…

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    @robotmaths It’s legal but it’s stupid. Can’t wait for my 15% increase with @O2 and @bt_uk coming up this April. I assume they’ll be paying their staff 15% more as well?

  • kevin_o1975 Kevin Oh (@kevin_o1975) reported

    @O2 can a real person please message me, i want to cancel my airtime plan, but struggling.

  • bronagh43911930 bronagh (@bronagh43911930) reported

    Worst customer service ever @O2 Ongoing complaint since before Xmas. 3 times managers haven’t called me when they promised they would. Absolutely appalling!

  • thedogman_918 Chris Green (@thedogman_918) reported

    @scatterbrainjoe @ThreeUK @O2 The signal for me wasn't too bad, apart from when at work, then it was dire. Happy to have moved to a better provider.

  • caitgames caits 🧚🏽‍♂️ (@caitgames) reported

    @O2 my Disney+ won’t activate please help

  • Zbon13 Z_bon (@Zbon13) reported

    @O2 can anybody at 02 help??? Phone has stopped receiving auth codes. Can’t get help from ANYONE at @O2. Anyone got any solutions??

  • thedogman_918 Chris Green (@thedogman_918) reported

    @olisquiress @ThreeUK @O2 I'm the opposite, virtually no signal with 3 where I work.