O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/09/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alessaof2evils ah-less-her (@Alessaof2evils) reported

    Another day, another hour long call to be letdown by poor customer service @O2 since losing my phone a week ago. Very frustrating. Sorry if you’re trying to call me in the meantime. DMs still open if you need me.

  • meljodmor11 Mm♡ (@meljodmor11) reported

    Awaiting a phone call from @O2 after being misinformed (in great depth) by one of your customer support team. Can somebody tell when that’s likely to be, please????

  • usukgoose Ian Brown - New Town Independent. (@usukgoose) reported

    Day 12 of @O2 actually having no idea. No clue. No customer service.

  • daniellakg Daniella (@daniellakg) reported

    @O2 what is this appalling service!? dealing with credit check team - no reply after numerous emails...apparently my issue was transferred to a "backend" team but they can't be contacted so no idea what's going on 👎 I don't understand this when I'm wanting to be a customer🤔

  • Andymoh1983 Andrew Horncastle 💙💛🏆 (@Andymoh1983) reported

    @O2 I have had a fraudulent account created in my name. How ******** does that happen? I rang 2 weeks ago when I received my 1st letter, was assured I would be sent some paperwork via email and the account and notice would be put on hold, neither has happened. 1/2

  • PennCommsUK PennGroupCommsUK (@PennCommsUK) reported

    @O2 when can we expect to have our service back, please? There has been zero service in the EC2N 2HE since last week.

  • Klostarinthesky Chloe Alexandra (@Klostarinthesky) reported

    Hey @O2, quick question, if I was to join as a sim only customer, can I keep my current number? 👀 since you offer way better, way cheeper than @ThreeUK

  • Shelley_Jenkin Little Bee 💙 (@Shelley_Jenkin) reported

    @O2 help my phone isn't making calls. 'Sim not allowed'. I've restarted and updated software, removed sim - still not working. How can I fix this?

  • olivia_g_elsd Olivia grace (@olivia_g_elsd) reported

    @O2 I upgraded from pay as you go to pay monthly (staying with the same network) how do I change my phone number back to my old one?

  • itsadamuk ItsAdam (@itsadamuk) reported

    Really pissed off with @O2 .. Really what sort of network can't give someone mobile data even at 25mins past midnight, "oh your area is busy" or "oh there's mast issues" same **** different day for months, how about you upgrade your hardware if its so bloody busy! USELESS! #O2