O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/22/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bvark Phil Sykes (@bvark) reported

    @joeykins82 @O2 The eSIM I picked was awful as well (frequently throttled to unusability in the middle of SF). NJ's opinion was at the bottom of the price bucket that's basically WAI :(

  • 13Jindy Big Tasty (@13Jindy) reported

    @ITgeekess @O2 Same problem. Not much better/any different on wifi calling. Will probably move to another company too, esp considering my £3 loyalty discount is up 😮‍💨

  • notdodgy Roger Leitch (@notdodgy) reported

    @DavidAJTaylor @O2 Their solution is for people to reset their phones. If enough people have the phone off, you may get through. Where they say "good" coverage really means you have no service. Excellent coverage means you can get an occasional text. WiFi works.

  • ClaireLouise121 Claire (@ClaireLouise121) reported

    @O2 you closed my fraud case and couldn’t even be arsed to ring or email to tell me why. This was Despite writing to me a few days before to tell me I’d set up a new contract when I hadn’t. Great service.

  • arpita07_dutta Arpita Dutta (@arpita07_dutta) reported

    @O2 Very very pathetic customer service and other services, no one cares to respond

  • baybarsumur Baybars Umur (@baybarsumur) reported

    @O2 Your credit file team is completely ignoring my calls and emails. It's been 3 months since I'm trying to solve this issue and literally zero action has been taken by you. How can you treat your customers this way?

  • joeykins82 Joe Lynch (@joeykins82) reported

    For anyone considering switching to @O2 because they actually still have international roaming included: don’t bother; (at least in the US) it’s throttled to the point of being unusable. Get an eSIM instead and pick the most suitable domestic network for your needs.

  • DJSteveUttridge DJ (@DJSteveUttridge) reported

    @O2 Hello, my 02 code is not working!

  • adrifing adrifing (@adrifing) reported

    @O2 tried to message you guys before still haven't answered here, had the worst customer service experience yet with you guys. Women just threw me back into a queue log and didn't answer any questions. Add to that you don't even know where my phone is or when I get it.

  • JohnPaulBudd John-Paul Budd (@JohnPaulBudd) reported

    @O2 @mssof_2 Get your signal fixed you want to!!