O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/01/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • datboiberbs Elijah Cookie Mohammed (@datboiberbs) reported

    @O2 This was after you guys have sent me to a debt collector over a balance I was never told about. In the midst of a global pandemic, whilst I'm attempting to apply for a mortgage... So I can see why I wouldn't be a priority. Leaving on public until you get this sorted.

  • PPenelzz 𝐏𝐞𝐧𝐞𝐥𝐨𝐩𝐞 𝐘𝐨𝐮𝐧𝐠Ⓥ (@PPenelzz) reported

    @O2 No I don't think so but I think it's finally happened now after midday today! As my old sim went weird and was able to send a text to my number and it came through to my new phone. So guess its all sorted now, thanks for ur help :)

  • lozzanger LaurenHS (@lozzanger) reported

    @O2 just called you to pay off some of my device to try and clear it quicker, was told I’d be put through to customer service, was then told *** an automated service that was unavailable at this time so hung up on me! Thanks for wasting 45 mins of my time! Can’t wait to cancel.

  • pixrandall Marjorie Keek (@pixrandall) reported

    @O2 hi how can anyone speak to customer services etc today?

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported

    @O2 I'm a carer for someone who cannot speak. The Chat on your website, after 100 minutes of chat, refuses to allow technical support escalation other than over the phone. He requires email support because he can't speak.

  • richwinniejones richard wynne jones (@richwinniejones) reported

    @ktbeevo @O2 Been with 02 for about 20 years never had a gift off them. How do people get them

  • Teresadrury9 Strictly Teresa (@Teresadrury9) reported

    @O2 ordered a new phone on Sunday, due Monday. Still not arrived and unable to track on DHL? Maybe a refund please? Cancel account and I will purchase a phone from the shop.

  • PaulMicrovolt Paul Randall (@PaulMicrovolt) reported

    @O2 who the hell do you have to sleep with to actually be able to speak to a human being. Your service is utterly hopeless.

  • irbrooks1 Ian Brooks (@irbrooks1) reported

    @O2 Hi thanks for the help. Phoned customer services and they think my Sims age is the problem. New one on its way which is unregistered. Swap my sim will help me install it. Do i open that help page on my phone then follow the instructions?

  • AmyHunt10 Amy Hunt (@AmyHunt10) reported

    @O2 ordered new phone/contract a week ago, changing networks for 1st time in years. Nothing yet, contacted cust service by phone - next to useless. Apparently referred for credit check but no one able to contact that team. Shoddy service for new customer.