O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/26/2025 18:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cherielaura cherie hathaway (@cherielaura) reported

    @O2 you are literally the worst company ive ever come across. Stressful isnt the word.

  • hausofpri hauspfpri (@hausofpri) reported

    @O2 I have a ongoing complaint which you keep ignoring i have no service !!!

  • cacaannex caty 🤓 (@cacaannex) reported

    @O2 what’s the point in having live chat in the app if you can never be put through to someone that can actually help? 🙃 waste of time and your music on the phone is bringing me one step closer to the edge 🥲.

  • Niaa_x ‏❥ (@Niaa_x) reported

    so @o2 customers can’t access @MercedesBenz me app. Please o2 tech team fix this asap! 😩

  • Kirsten_Wyllie Kirsten (@Kirsten_Wyllie) reported

    @O2 why is my signal so crap since you joined with @virginmedia? Someone care to answer as you will be losing a customer

  • Dan_TheMilk Dan Le Gresley (@Dan_TheMilk) reported

    @O2 Can I get an update on the repair of the mast near cv9 1ex. Been down for 48hours and I run my office from the 4g network...please help

  • JusticeTrousers Grev Williams is going to Mars (@JusticeTrousers) reported

    @O2 I'm a customer of many years stuck on hold trying to speak to someone as I am thinking of leaving you after the ludicrous 13.4% increase in my phone bill. Is the music and it's shocking audio quality designed to discourage callers? 20 mins of distorted racket so far.

  • phelps_tri83989 Trish Phelps (@phelps_tri83989) reported

    @O2 thirsty Thursday code not working on app

  • JTstaples10 Jack Staples (@JTstaples10) reported

    @O2 this number +44 20 3998 3099 has been calling around pretending to be o2 and offering customers 40% off their bill. They send a link and ask for the code over the phone to give the promotion. Please help block these scammers

  • EmmettGraham Emmett Graham (@EmmettGraham) reported

    @O2 is there a phone number to speak to a person in customer service please. You sent me a sim that doesn't work (needs activating) yet you leave me to call from my unactivated unusable O2 mobile, it's getting stupid & I will cancel the whole contract unless it is sorted.