O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/19/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xTrainerCx xTrainerCx (@xTrainerCx) reported

    @O2 Hi that isn't of any help because your service is down. It was perfectly fine earlier this morning .

  • KathrynSarah15 Kassi (@KathrynSarah15) reported

    @KentishHack @O2 It’s like they’ve cloned my number too, as that’s the start of my number... it’s been tiny on for ages, but yesterday and today more so. Do people fall for these **** HMRC fraud calls? 🤯

  • kidda7183 Cara (insta - cjlfitandhealthy) (@kidda7183) reported

    @Mitz__P @virginmedia @O2 I’m just hoping O2 fab signal doesn’t go all wrong and have problems when merged I really don’t rate VM Got a feeling this is a BAD move

  • DarrenCotta1 Darren Cotta (@DarrenCotta1) reported

    @O2 Your automated service reported the mast issue was resolved, it appears not.

  • jeffro0906 jeff (@jeffro0906) reported

    So now @O2 have gone from telling me “it can take up to 24hrs for a new SIM card to activate” which is strange, because it’s literally swapping the number over, to them totally ignoring me. #Poor

  • BigAL1978 AlanT1978 (@BigAL1978) reported

    @O2 Yes I have and I’ve had a replacement sim sent out which didn’t change a thing, you now reckon it’s a handset fault. It was brand new and has been in a protective case from day one. Advised me to send phone for repair but won’t get a replacement handset despite not being my issue

  • Ashlea_K Ashlea Kattenhorn (@Ashlea_K) reported

    @o2 is the most useless ****** network spent more time on the phone to them then I have anyone in my entire life

  • ClimbingLionG Lionaround (@ClimbingLionG) reported

    @O2 why is it impossible to speak to someone in customer service and the one time I managed to get through to a real person they told me to ring back in 24 hours and hung up before I could even say a word! Terrible service will be leaving as soon as I am humanly able to do so! 😡

  • MissBabington AHappilyLostWanderer (@MissBabington) reported

    Also o2 please pull yer finger out yer arse, not getting text messages and can`t log into **** all. @O2

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??