O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/23/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sl0wrush liv (@sl0wrush) reported

    @O2 been in Italy since last night and still no service. have tried every troubleshooting step online and no luck. shouldn’t have any roaming bars on the account but can’t call as no service nor is the web chat working

  • sibshistmods Mrs Sibley (@sibshistmods) reported

    @O2 Thanks for your reply. Any idea of how long it will take to fix the issue?

  • mbrownphotouk Martin Brown (@mbrownphotouk) reported

    @O2 Any sign of the sim swap issue getting sorted into 3rd day since starting the process and still not working

  • stephenstranqes lils (@stephenstranqes) reported

    @kieransimpson @O2 if it helps, my signal has gone too and.. manchester area so i think there's an issue !

  • ollybatchelor Olly Batchelor (@ollybatchelor) reported

    @O2 what is wrong with you cretins. You pick up and just end the call every time? Why on earth would I stay with you when your service is this bad

  • Vijay_781 ᐯIᒍᗩY ☬ (@Vijay_781) reported

    @O2 Clearing cashe doesn’t help. This screen comes when trying to login so I can redeem a code, it happens right after the captcha phase where you have to click on pictures

  • arc_marine ARC Marine (@arc_marine) reported

    @O2 Hi how is the area TQ1 2DD? No signal is apparent

  • larahyearwood Larah Yearwood (@larahyearwood) reported

    @O2 why is there never a good signal or 5G/4G in & around Ashford, Kent?? What exactly am I paying you for?!?

  • LionCryptoTalk LionCrytpoTalk (@LionCryptoTalk) reported

    @O2 can’t log onto my online account as 2fa sends a text to@my old (ee) number. 5 of ur customer service reps are incapable of changing this to my new (ee) number so I can’t access my online account. Have been hung up on, ignored, told nothing they can do….

  • mrslisaboyce Lisa Boyce (@mrslisaboyce) reported

    @O2 I can’t even dial out 4444. The phone won’t ring on the handset yet I can hear it ringing on my other handset. I topped up once before the phone went back to the U.K. to get registered on the network.