O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/08/2025 14:35

December 08: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanMartin__ Ryan Martin (@RyanMartin__) reported

    @O2's recycle website is awful and broken.

  • BlondeBlondexx_ Charl (@BlondeBlondexx_) reported

    @O2 fed up of poor service all the time always a mast not working in my area and no update till jan!! Pointless having my data package as always have to connect to wifi

  • beenotthere Bee 🐝😌✨ (@beenotthere) reported

    @O2 @virginmedia Can you message me regarding the free data to help those in need? I've been trying to get a code for myself and haven't been able to get one. Thanks.

  • dannimac25 Danni Mac (@dannimac25) reported

    Why is @O2 so rubbish? Middle of a train station in a City Centre and can't send an image or message on WhatsApp 😭 worst thing I did switching networks.

  • MrCraigSanders Craig Sanders (@MrCraigSanders) reported

    @dannimac25 @O2 I moved from Virgin mobile to O2 because Virgin Mobile was awful for signal. O2 was brilliant. Went abroad and everything with no problems… then, Virgin bought O2 and ever since, I’ve had no end of problems with signal and performance.

  • Emmmma82 Emma (@Emmmma82) reported

    @O2 why are you so ****?

  • dj_latt tattooedbookworm (@dj_latt) reported

    @O2 getting annoyed now how many times do I have to tell customer service I have or use the number that they are insisting they send the code 2 I can't find the sim card so how am I supposed to get it through to them !!!!

  • beth_fakes beth fakes (@beth_fakes) reported

    @O2 possibly the worst customer service I’ve ever experienced - spoke to 4 people at this point and no solution! Just on a call and the lady hung up and not even attempted to call back - Paying for something I can’t even use

  • C40Ke ✩ 𝕜ꫀ𝕣𝕣ꪗ ✩ (@C40Ke) reported

    Still no reply from @o2 regarding my broken phone it’s okay I’ve cancelled the DD you’ll soon talk to me when I’m not paying £1,700 for a broken iPhone 14 max 🖕🏼

  • pawseygirl Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported

    @o2 are you having issues