O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davidako85 david leicester ako (@davidako85) reported

    @O2 imagine buying your 9 year old son an iPhone 12 mini for Xmas and two weeks later you discover it is faulty. Bit of a problem but I'm sure between apple and o2 ( two massive corporations) they can sort the problem out with ease. How wrong can you be??? Middle of march almost.

  • SerikiIbrahim9 Seriki Ibrahim (@SerikiIbrahim9) reported

    @ThreeUK I’m announcing to you that I have officially dropped your sim too and I’m not longer in contract with you too @O2 can come in to replace you guys with your ****** network.

  • LuciousXVIII 🇬🇭💕 (@LuciousXVIII) reported

    @O2 coverage in the IG11 area is actually horrendous How can no1s phone in my house work properly the last 3 days 😫 is there an issue

  • TWRHQ Chris Brooke 😷 wear a mask (@TWRHQ) reported

    @O2 Your rep, Bilal in Leeds, just hung up on me in the middle of my call after I rang to complain about the rep I spoke to prior to him who also hung up on me rather than answer questions about this messed up @virginmedia & @o2 joint venture. Simply stunning customer service.

  • Markcorby4 TRY HARD WRECKER (@Markcorby4) reported

    @O2 Done all that made no difference whatsoever, I think I will change networks I've been with o2 for some 20 yrs and all I've had is stress, expensive and crap handset's for the money I pay out each month.

  • StephenOld Sir Stephen Old Bart #LoyalSubjectOfThePinguwalda (@StephenOld) reported

    @O2 07834729800 I explained to you at length the problems I had in getting paid for my self-employed work earlier this year. Just tried to phone nos in letter from you on my landline. Lady tried to put me through to payment support. Got cut off. I should be able to pay by the...

  • LucyLeathem LucyL (@LucyLeathem) reported

    @O2 absolutely shocking experience. Switched to your service and it’s already a shambles.

  • kyrstigreen Kyrsti Green (@kyrstigreen) reported

    @O2, is 28585 a legitimate survey number? Can’t get a definitive answer from your customer support.

  • Markcorby4 TRY HARD WRECKER (@Markcorby4) reported

    @O2 can you do something about the signal in my are of Doncaster it's shocking. Its been like this since I moved I only moved 9 mile n the signal is non existence.

  • Joanne268403163 Joanne (@Joanne268403163) reported

    @O2 Day 23 of no phone signal due to your “faulty mast” and no sign of the update you keep promising. Amongst other things, to date I have been unable to: contact my doctor, receive msgs from HMRC, phone 111 when required. Do you really think this is acceptable?