O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/12/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Adam_baker1490 Adam Baker (@Adam_baker1490) reported

    @O2 your customer services team really do take the absolute piss out of customers went into store yesterday spoke with someone over the phone they promised me a phone call back today and guess what….. NOTHING!!!!!

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    . @O2 coming to your Livingston store because getting angry at Ai automated systems is boring now. Would rather sit and talk to a person and leave a great review for shop and staff and get my problems sorted in 15 mins than deal with you online or over phone.

  • taz3677 louise stone (@taz3677) reported

    @O2 hey O2 is there an issue with app usually log in using finger print but keep getting sent an email to verify when i verify same thing again please and thanks

  • Jopaco84 JoPaCo (@Jopaco84) reported

    @O2 cheers for knocking all signal off near me today. Planned works yet you never tell people in advance. I have loads I need to get done today, and can’t use my personal or work phone. Absolute morons.

  • khaansenser …………………………………………. (@khaansenser) reported

    spoke to @O2 as no signal on phone… their response… fixing a near mast that’ll take them another week… i hope their calls are recorded as this doesn’t seem right

  • __JamieA5h_ Jamie (@__JamieA5h_) reported

    Sick to back teeth of #o2 being absolute ****.. been like this for months. It's gotta be intentional. Worst network I've ever been on, by country miles @o2

  • KilleenFiona Fiona Killeen (@KilleenFiona) reported

    Anyone having issues with @o2

  • dickiemint1 Dickie Mint (@dickiemint1) reported

    @O2 It's impossible to simply email you with a problem! Are you hiding? My wife's auto topup has been taken twice. Why?

  • newtons1988 Sean (@newtons1988) reported

    @O2 the worst customer service support I have ever experienced, live chat that keeps kicking me out with 40 mins wait times, phone line that says they are not open and to call between 8am and 8pm when they are open!! Already waiting for free gift for 2 months and multiple calls

  • mazcalabria Maria Scalise (@mazcalabria) reported

    The Blue Monday prize 'play now' button is not working. It worked in the past. @O2