O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/05/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • crhiled Chelsea (@crhiled) reported

    @O2 If I am not getting service with my contract repeatedly, can I be released from my contract?

  • Bossqueenie89 ☆Bossqueenie 🦄 Unicornfarts641☆ (@Bossqueenie89) reported

    Hope @O2 are available I need help

  • kirkley_steven Steven Kirkley (@kirkley_steven) reported

    @O2 You are also the only network that when they mess up porting a number over so that I now have 2 phones on 2 separate networks with the same number won't help as they say that number is nothing to do with them. EVEN THOUGH THE SIM IS STILL WORKING ON THEIR NETWORK AFTER 3 WEEKS.

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @GeorgeMonbiot @VodafoneUK This also echos the issues I’ve experienced and witnessed with @O2 as well. This is what happens when they outsource customer service to the lowest external bidder.

  • MarkDru40436329 Mark Drury (@MarkDru40436329) reported

    @O2 I've had a week of the worst service failure ever. My wife transferred over to O2 from one of your 3rd parties and still doesn't have data. Endless long calls to O2 and no resolution. #O2RoamFreely is a joke.

  • clairehawke Claire Hawke 〓〓 (@clairehawke) reported

    @O2 The whole of Newquay is a tourist attraction but thousands of us still live and work here. It used to get markedly worse in the summer but now it’s just bad all the time, even in winter. It naturally switches to 3G most of the time anyway.

  • Hannahjadeeee Hannah (@Hannahjadeeee) reported

    Really losing my rag with @O2 a phone mast has been down for over 1 month now and continually getting fobbed off and paying for a phone I can’t use at home 😡 AVOID O2! #o2

  • Justthathatguy Jonny (@Justthathatguy) reported

    @tsamasaurusrex @ThreeUKSupport same for @O2 no signal in the middle of newcastle, especially for internet.

  • Karl_Downey Karl (@Karl_Downey) reported from Milton Keynes, England

    Is @O2 Network down? Had no mobile data signal most of the day.

  • Aaron_AZ_Wilson Aaron Wilson (@Aaron_AZ_Wilson) reported

    @O2 I've already been through all this with customer services. Trying the sim in another phone didn't change anything. They told me the reason I was experiencing issues was that I was near the coast which sounds implausible to say the least as no one else I know has the same issues.