O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/22/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginalFaddy Manus Fadden (@OriginalFaddy) reported

    Haw @O2, I’m in the @O2AcademyGla and I can’t use the internet on my iPhone 14 pro cause the reception is ****. Guess which network I’m on. 🙄Get it sorted.

  • wobble46 Benjamin Worsley (@wobble46) reported

    @O2 Customer service is so bad,wait all day to upgrade on WhatsApp then because I couldn’t reply within 10mins,I get transferred to a sales bot & then I wait 3-4 hours for an advisor & they can’t wait 15 mins for me to reply and transfer me to a sales bot 🤬

  • Jobob_80 Dr Joanna McKenzie (@Jobob_80) reported

    @O2 I am definitely drowning in Sunk Cost Fallacy right now. They close in ten minutes. I've been queuing for over an hour. I need about four minutes of someone's time. But oh my this hold music is so awful it is /hurting/.

  • mrledders ian Leadbetter 🇺🇦 (@mrledders) reported

    @Rugbylad37 @O2 I'm with o2. They used to be good, but over the past couple of years, the service generally has gone downhill. They are almost impossible to speak to.

  • samyoull_ Sam (@samyoull_) reported

    @O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?

  • jonbrooksnobby Jonathan Brooks (@jonbrooksnobby) reported

    @O2 customer service is an absolute joke! I’m ready to upgrade and their shocking system isn’t working, i phoned someone who said they couldn’t do anything, but they’ll call me tomorrow! #NotGoodEnough

  • ellentaylor02 Ellen Taylor (@ellentaylor02) reported

    Rant @O2 please for the love of GOD sort out the signal between Ballynahinch and Lisburn so I can have a conversation without it cutting out 4 or 5 times!!! BT24, BT26 & BT27 “no issues” #lies #o2signal

  • scottlavin Scott Lavin (@scottlavin) reported

    @O2 hi, I have four numbers on one account with yourselves. It’s a volt account and only one off the numbers have received the double data that was promised when I signed up. I’ve called customer services and been into a branch with no one able to help. Can someone here help??

  • m4martin0 Martin wood (@m4martin0) reported

    @O2 does anyone actually work in you customer service department I’ve been waiting over an hour and thirty mins

  • GeorgieMaley Georgie Colley (@GeorgieMaley) reported

    @O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!