O2 Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Total Blackout | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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s smith
(@mytssmith) reported
@O2 I’ve been trying to get through since Friday. I’ve been told my direct debit is cancelled. Every time I try the support chat it says it is too busy. If it’s always unavailable, it isn’t busy, it’s obviously the normal level of traffic and you don’t employ enough support
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Louise Cooke
(@louisecooke94) reported
Hi @O2 I’m currently abroad and my data isn’t working. My data roaming is turned on. I also had this issue when I went abroad a few weeks back. Can you helppp????
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Sophie Traylor
(@sophietraylor) reported
@MPD_Online @O2 I’ve been ringing and in contact over email and no one can help. Everyone is saying the same. Yes I will message with details. See where this help
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Aimee Maciver
(@aimeemaciver3x) reported
I’m actually sick to the back teeth of the signal with @O2 I have better signal on my Nokia 3310 let’s be honest! Constant battle of having zero signal!
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Marquis de Geek
(@MarquisdeGeek) reported
@O2 Can you please explain why I need to give the answers to my secret question to your staff when your site states "Remember, we’ll never email, text or call you and ask for a one-time code or password, or for any other security information you’ve set up on your O2 account."?
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Andreas R. Wiese
(@wiese_r) reported
@O2 down. Was ist los?
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Stacey Sim
(@StaceySim) reported
@O2 Frustrating doesn't cover it appalling is the word you are looking for, and I have cancelled my direct debit until it is resolved, imagine now someone will actually want to help
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Craig Hewitt
(@CraigHewitt76) reported
@O2 Horrendous. Since May you’ve incorrectly tried to charge me for a phone repair for a phone that was never sent off. You can’t even connect within your own firm. As a result of your piss poor staff I’m still on a debt recovery firm list+my credit rating has dropped from 700 to 512
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Jay
(@join4te) reported
@O2 Day 5 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Keith Barker
(@barker_keith) reported
@O2 I was asked to DM you yesterday to try and resolve an issue I have. It has now been over 24 hours and I’ve still had no response! This is why I commented that your customer services are poor!!