O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/30/2026 08:30

January 30: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Well O2s incompetence never ceases to amaze me. I am a business customer and as O2s network has fallen apart in my town I have been sent a boost box . However O2 are doing system updates and cannot activate it and do not have any timescale when it will be resolved . AVOID O2.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanDavies111 Jordan Davies (@JordanDavies111) reported

    @O2 I'm sorry but how are you going to help? This is a virgin media issue?

  • kimrendell Kimberly Rendell (@kimrendell) reported

    @O2 My sons life is clearly less importent than your network and policy’s .. hour on the phone and your look in to it in the next 5 working days … I’m disgusted 😡😡😡

  • PhilipJReynolds Philip J ReynoldsTV 🎥 📻 🎙 (@PhilipJReynolds) reported

    Hi @O2 it’s really getting out of hand, the amount of spam calls on a daily basis that aren’t blocked by your network. Sort it out.

  • ChilcottYvonne Yvonne Chilcott (@ChilcottYvonne) reported

    @O2 On Thursday eve. The app says it's been delivered. It has not. I want to cancel the contract. It's stressful dealing with 02. What do I need to do?

  • eiksham Sham (@eiksham) reported

    @O2 why have I have been waiting months for a refund??? Absolutely terrible service and customer service even worse!!! Going round in circles. Please help.

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    @virginmedia I queried this, and was told, if I wanted it cheaper, I would have to have an O2 SIM contract as well. That's useless. But I still have to pay for it. There is no @O2 coverage in my area. The Sim card has never been used. Never will be either.

  • WestlifesUKFan Francesca Wood (@WestlifesUKFan) reported

    That's strange had a voice message but sounded forgein and never left a number would that be a scam @O2 ?

  • SWAINY72 Lee swain (@SWAINY72) reported

    @O2 Switching to SMARTY mobile.. runs on EE which means a way better signal and you get UNLIMITED data etc for £20 a month on PAYGO.. I'm only getting 100gb for £30 a month with shocking signal...

  • kent_latic singe (@kent_latic) reported

    Hi @O2 @ThreeUK @VodafoneUK do you have a service where I could try a sin and see what the signal is line in my house? All of you say it's good 4g, but EE says that and it's very poor inside.

  • warlawoowee Carla Gray (@warlawoowee) reported

    @O2 please can I have help with a delivery!