O2 Outage Report in Bury St Edmunds, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Senior MSyl BA hons M.ISRM
(@Christo32281499) reported
@virginmedia Finally have working Internet 9 days after installation. What a stressful experience, I hope no customer has to go through that. As for @O2, that's another story to get my money back after @Virgin sales team added a sim card to my account. Your staff are rude on the phone.
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Mel
(@MelRTW) reported
@O2 hi, I’m currently abroad, but not managing to get any service. I’m with people also on O2 who have managed to connect with zero issues. Is there anything I can do to get this resolved?
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Freddie Farnfield - Standing With Ukraine
(@FredFarnfield) reported
Moral of the story, don’t take out a contract with @O2, not only is their network ****, they also lie to you and they don’t give a **** about your concerns, feelings or feedback. @O2, I have a simple message. Sort your **** out, stop ******* over customers and do better.
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Katey Shaw
(@_Kateeey) reported
@o2 honestly a joke. You need to sort your website & customer service out
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Rob
(@hedgehoguk01) reported
@virginmedia Well, on your side, we could do with someone calling us about cancelling the contract with @o2 you set us up on for a deal, then said we couldn't have it. As your agent set it up with the wrong accout details and wrong email, we cannot access it after @O2 didn't shut it down.
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⚡️⚡️⚡️⚡️
(@philos2929) reported
@O2 HAS THE WORST SERVICE EVER! for the last 5 days I have been unable to make any calls out. Came across the biggest emergencies this year and I was trapped without any solution as I couldn’t even call out to o2 customer services on my phone and still can’t!
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Kate Smith
(@KatePinkSmith) reported
@AlanTownleyJNR @O2 Just left them after 10 years on Friday after utterly shambolic service!
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Toby Isaacson
(@thingstobylikes) reported
@O2 I still have no service this morning. Please acknowledge that you are aware this is affecting multiple customers and you are working on a resolution.
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✨GoddessBeth✨ NO TRIBUTE NO REPLY!
(@Goddess_Beth96) reported
@O2 customer service is just bloody awful!
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Lauren Fairbrother
(@LaurenFairy5) reported
Never experienced such rubbish (and that’s putting it nicely!) customer service from @O2. Absolutely fuming 😡. They really need to sort their systems out and start offering better customer service!