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O2 Outage Report in Bury St Edmunds, Suffolk, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 24 days ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Thetford Wi-fi 9 months ago
Bury St Edmunds TV 9 months ago
Bury St Edmunds Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • londondines
    london (@londondines) reported

    @AbbieRoseSmith @O2 I’d like to hear what the complaint email is as I can’t get any help from o2 either

  • ashleybyrneMCR
    Ashley Byrne (@ashleybyrneMCR) reported

    @O2 how can I speak to a customer service human being about my bill and your constant texting and calling? Why do you not have a system where I can actually speak to someone? I’ve been with you 20 years or more and your service is absolutely appalling.

  • ShukranAli16
    Shukran Ali (@ShukranAli16) reported

    @O2 @TheO2 Your customer service team is such liars, you have bee taking extra money out of my account and also I have no service now, liars and messed up my whole network!

  • nicolakezia86
    Nicola (@nicolakezia86) reported

    @o2 I am so disappointed with your service. After upgrading in October, I was over charged £68, I was charged for Disney which should’ve been free, I was fobbed off when I queried, I requested the money owed was refunded to my bank and it’s taken off my bill. Terrible service.

  • TimberlandRBX
    TimberlandRBX (@TimberlandRBX) reported

    @O2 when my bill is due it says that it's been paid a few days after its due so then I think that I paid it then 2 weeks after the due date it says overdue then I had to pay directly can you fix this

  • BlackCatJack101
    Black Cat Jack 😺 (@BlackCatJack101) reported

    @Cc14935702 @Doctor7979 @O2 Never see him these days

  • AbbieRoseSmith
    Abbie Smith (@AbbieRoseSmith) reported

    @O2 does anyone answer your customer emails, 6 days and counting

  • Adam69459003
    Adam (@Adam69459003) reported

    @virginmedia @TheBHF @O2 How about you provide the services you take our money for you thieves. Been a week now and your “technicians” are still fixing the broadband issues. I’m sure you guys will let me off the £70 a month you charge me currently if I lose my job because you’re not money hungry at all.

  • ShukranAli16
    Shukran Ali (@ShukranAli16) reported

    @O2 Stop lying to your customers and fix your reps

  • bdpopsen
    Axelrod (@bdpopsen) reported

    @londondines @O2 No they haven’t. Diabolical customer service