O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/24/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mirza1138 Shahid Mirza (@Mirza1138) reported

    Dear @virginmedia @O2. I have virgin broadband and o2 mobile contract but somehow volt is still not activated. Address should be the same and made sure email address is the same as well. Your help would be appreciated.

  • nicolasanderso1 nicolas anderson (@nicolasanderso1) reported

    @O2 been in the phone now 1hour 8 minutes to sort out a problem still can’t get it sorted. Got to be worst customer service I’ve ever had. #trainyouradvisors. Time to change network provider

  • MarkA7799 Mark Adams (@MarkA7799) reported

    how do I speak to a real person in @O2 customer services?

  • therealyasinali Yasin Ali (@therealyasinali) reported

    @O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!

  • ManLikeCourage #ShadeOfLife✨‼️ (@ManLikeCourage) reported

    Definitely leaving @O2 at the end of my contract all I’ve done is have rubbish signal where people can’t hear me for months!!!! Gonna go with @EE or @ThreeUK

  • TheLloyds2021 kop 204 (Lloydy) (@TheLloyds2021) reported

    Best new customer offers on a iphone 12 / 13? Looking to move my wife's number on from Vodafone? @O2 @EE @tescomobile what yous saying?

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 as per usual shocking customer service takes a ridiculous amount of attempts to get through the automated system to then end up in the wrong department get transferred on hold for over 45 minutes and they cut you off try again as the automated system just doesn't work!!

  • drdazman Darren Acutts (@drdazman) reported

    @O2 Dear o2 I switched to you guys but have not received a sim card and so can't'activate' the switch yet but you have invoiced me for days you have not provided me with a service. Is this normal or legal? Can you charge and claim a service tax for a service not provided?

  • JoBoakes Jo (@JoBoakes) reported

    @O2 What’s going on with the network? Both myself and husband have lost signal almost simultaneously. No known issues in the area apparently…

  • hanp75 Hannah Powell (@hanp75) reported

    @O2 hi! My contract has come to an end and I can only upgrade and not cancel my airtime. How do I do this Without doing a silly chat thing? Thanks!