O2 Outage Report in Bury St Edmunds, Suffolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Hutchins
(@Louby_Louu) reported
Anyone else had an issue with someone from @ThreeUK giving their personal and financial information to @O2 ?
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ash
(@WeebleXL) reported
@jumboclark @ImNotIan @O2 They just asked me to phone the same number we've been calling, zero help whatsoever.
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Claire Wolsey
(@ClaireWolsey) reported
@O2 What's going on with your service?? I have had little or no data connection to your network for several weeks and now I can't make voice calls because there's no network!! What I am I paying for?? Can't wait for my contract to end so I can switch.
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Bangers and Tash☕️
(@Naatashajose) reported
I’ve been with @O2 for about 8 years and I’ve never known it’s signal to be as bad as it has been the last few weeks.
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lord conlig
(@conlig2) reported
@O2 Pathetic customer service.
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Julie Welham
(@jpw215) reported
@O2 what’s going on with your customer service I’ve a problem since Christmas not sorted after many hours in queues and incidents raised. Twice today I queued for half hour and the call handler just cut the call mid conversation. Is this your new technique for call handling
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Matt
(@leafsMH) reported
Help please @o2
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Simon Gaske
(@SimonGaske) reported
@O2 It’s not about that, it’s about some lines not answering at all and customer service agents simply hanging up when they don’t know an answer. I’m now being plagued with endless texts asking for payment, when O2 have confirmed no payment is required. Now a bot reply to a tweet.
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Simon W
(@falarr87) reported
@O2 can you please confirm if there are known issues in the Bracknell RG12 area? I've had no signal since at least Wednesday morning in my flat (on two phones). Normally have great signal. Network checker says maybe slowness but nothing about outage.
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Abbie Smith
(@AbbieRoseSmith) reported
@O2 can someone reply to the thread of messages please from nearly 4 weeks ago. I’ve been back into stores and there of no help