O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/03/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • condo007 Barry C (@condo007) reported

    @O2 @TheO2 No, no problem with data. It was just a question about the 5g service in my area compared to @EE

  • naomitaylorart Naomi Taylor (@naomitaylorart) reported

    @O2 why has this taken over a week and actually worse not better? You know how reliant everyone has to be on internet at the moment. I do not have wifi. This is my only option. Such poor service. So disappointed. Really bad

  • 2theregiment operationgoodguy (@2theregiment) reported

    @O2 morning who can I tweet to within O2 to tell about the disgraceful support and service I have so far been providing re trying to cancel my mother's contract who has dementia and not used her phone for over a year !!!

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @O2 I bought an Apple Watch from you but it’s not connecting to the data. Have been passed between 9 people on 3 calls and advised to contact Apple who sent me back to you then I got hung up on. Terrible customer service.

  • motorsportf1fan Motorsport Fan (@motorsportf1fan) reported

    @O2 I had 12GB of data left on a PAYG sim when I took out a contract. What I didn't realise is that using the same login to move from PAYG to contract effectively removes the PAYG from your account. Meaning that the £10 I had just spent on PAYG was a complete waste of money....

  • BobsonGerome BobsonGerome (@BobsonGerome) reported

    @O2 ... two iphone 64gb XRs felivered to O2 Recycle yesterday morning 6am, still not processed. Tried calling three times today 2 hrs on hold only to have call hung up as soon as answered, no response to emails and no response to fb chat. Shocking poor!

  • podginho84 Christopher Bicker (@podginho84) reported

    @O2 Is there an issue with your network this evening? I am not able to make any calls from my mobile.

  • youvebeenjaked Jake Johnson (@youvebeenjaked) reported

    @O2 They never returned, someone answered then pretended not to be there. Spoke to two other people, had the phone put down again. Then I spoke to someone called Sean who was amazing! But sadly have had many issues the past week with o2😔

  • KellyPyart Kelly Pyart (@KellyPyart) reported

    @Laura_Px @O2 I've dm'ed you. Seems the problems reported about o2 recycle are true

  • bcbluesy Brett Callacher (@bcbluesy) reported

    @RachaelDunlop @DublinWriter @O2 It is possible to delete a message from an iPhone. This may or may not delete it on other devices, have not tested that. I have had problems with message sync between devices though.