O2 Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone | |
| Haverhill |
Phone | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
Not getting or temperamental mobile data in Selsdon @O2 apparently a mast is down... This has been happening for months... How long does it take to fix a mast?
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Catherine Reece
(@ChampagneGirl81) reported
@O2 can you tell me why I have no signal on my phone please? I look on your website and it says that everything is working fine….
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Lesley
(@angels1five) reported
@O2 Hi, we're in St Lucia and despite having O2 travel, neither me or my husband have internet. We are connected to Digicel and can make calls but no amount of rebooting or checking APN settings will work. Can you help us please?
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Dr Vicky Harris 🇺🇦
(@DrVickyHarris) reported
@O2 You dishonestly carve out Jersey, Guernsey and Isle of Man from your UK and EU inclusive tariffs. You know the problem. #SCAM
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Dr Vicky Harris 🇺🇦
(@DrVickyHarris) reported
.@O2 customers BEWARE. I have just found that “All UK numbers and no EU roaming charges” appears to carve out Jersey, Guernsey and the IoM. Had phone runaround by rude call centre staff with excuses like “jersey has its own Govt” (Wales?!) and “it’s not part of UK!!!” #SCAM
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Chris Adams
(@smadasirhc) reported
@O2 is 4G down?
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𝗖𝗼𝗺𝗯𝗮𝘁 𝗕𝗼𝗼𝘁
(@combat_boot) reported
@ben__h @O2 O2, what to do? Hope the fuss about the bus, distracts the bad poetry crew? And stop bad rhythm that doesn’t track, For you, @O2?
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Mary North
(@lualad52) reported
@O2 The bank have done all their checks and say it is with my network. My number has been confirmed as correct
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Connie Callaghan
(@ConnieCallagha8) reported
@O2 the customer service we have received has been shocking, an hour and a half on the phone and making my mum has had to travel 12 miles two days in a row and no help has been given please tell me what I have to do to help her @MarkEvansO2
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Elise
(@elise_john85) reported
@virginmedia 🙄🙄 the issue was over 6 hours ago, and thankfully was sorted by lunch time. As for logging on to my accounts, that’s pretty impossible with no internet connection and having to use 3G on my mobile. Shame @O2 joined forces with @virginmedia as now it’s a double whammy of ****!