O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/07/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kjaskur kjaskur (@kjaskur) reported

    @O2 hi, I’m on o2 contract and a Virgin Media broadband - I’m not receiving my Volt benefits despite the correct address being set up on both. Are you able to help?

  • mkms0618 Mkms0618@gmail.com (@mkms0618) reported

    @Saltnpepper4eva @O2 @Triggsa Agreed,the dm service is nearly as slow as their Internet

  • r214sli Ross (@r214sli) reported

    @O2 is there any one at o2 that can get my new phone working. 15+ calls, 2 visits to your shop. 2 sims card. Over a week. Still not working. Do I need to cancel all 4 of my contracts with you, before you will actually do anything?

  • haphindle2310 Hayley Lee (@haphindle2310) reported

    @O2 worst service EVER over the last 2 days! I have had ZERO service for the last couple of days and despite SEVERAL calls to customer service I still don’t have any and no update as to when I will! Glad I’m leaving this month! Off to #skymobile

  • KR4M316 KR4M (@KR4M316) reported

    @O2 hi i ordered a phone today cause i thought my one had broke. But the issue has sorted itself. How do i cancel it?

  • MadisanKelsey Madisan Kelsey✌️ (@MadisanKelsey) reported

    @hayley_wash @O2 I think they’re just having issues with their server Hayls! So annoying though😩x

  • RanksyNFT Ranksy (@RanksyNFT) reported

    @O2 Your login seems to be down for me, when will it be online again?

  • Im5tu Stuart Blackler (@Im5tu) reported

    @O2 You can't even get as far as putting those details in on the website - login is completely broken

  • VinceNicoll Vince Nicoll (@VinceNicoll) reported

    @O2 it's the website that's not working, but will DM anyway

  • Th3or Theo (@Th3or) reported

    @O2 can you please explain why I have no data on any network outside the EU? I’ve signed up for the higher travel data allowance, I’ve restarted the phone and still there is no 3G/4G coverage at all. No answers or replies on the My O2 chat either