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O2 Outage Report in Bury St Edmunds, Suffolk, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 20 days ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Thetford Wi-fi 9 months ago
Bury St Edmunds TV 9 months ago
Bury St Edmunds Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Seanson78
    Sean Robertson (@Seanson78) reported

    @O2 Hi Guy, landed in Italy this morning and roaming data not working. Seems like I might need to request to have the roaming bar removed? Please can someone assist?

  • shmodelmaking
    S H Model Making (@shmodelmaking) reported

    @O2 are you having issues as every time I try to phone 8002 it’s telling me the number isn’t recognised.

  • nightanddaygr
    nightanddaygr (@nightanddaygr) reported

    @O2 I have been having awful 4g &5g speeds in central Bristol. BS1 postcode, in some cases the network is barely useable.

  • love_me_avenue
    ★Michael★Anthony★🇺🇦 (@love_me_avenue) reported

    @O2 Sick to death of your network and coverage. No access to Internet, social media, emails etc unless by wifi since Wednesday 6th July. What gives. An answer would be nice. #shockingservice

  • drinks_red_wine
    Sue (@drinks_red_wine) reported

    @O2 if I have a 5g sim with a 5g compatible phone will I automatically swap onto the 5g network?

  • Original_URL
    Bert (@Original_URL) reported

    @O2 What's going on with your customer service? 4445 keeps cutting me off, same with +443448090202 and your 'My O2' app is about as much use as an ashtray on a motorbike. I can't get through to anyone!

  • MedusaNW
    Nicole (@MedusaNW) reported

    @o2 could you perhaps stop tweeting about Love Island long enough to get someone to help me with the above query? Your call centre (in South Africa by the sound of it) can't deal with it. I need someone competent to come back to me.

  • watfordjustin74
    Justin (@watfordjustin74) reported

    @O2 It's more the fact that I received notification about a potential outage 3 days after it took place!

  • Cheesypie18
    Graham Wright (@Cheesypie18) reported

    @O2 Hi. I emailed 5 days ago about my monthly bill and haven't had a response. I've had VAT added on top of the monthly amount of £30 rather than included in that total. That has never been the case and it's meant to be inclusive of the £30 total. Could I have it sorted please?

  • eastendjack13
    john jackson (@eastendjack13) reported

    @O2 I am in Greece and cannot access voicemail been given 2 numbers by customer service both don’t work any suggestions