O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/31/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • m4wds1 joe mawdsley (@m4wds1) reported

    @O2 If I just cancel the direct debit will that be OK if not what should I do

  • FPL_Jummers FPL_Jummers (@FPL_Jummers) reported

    @O2 placed a click and collect order on the 10th March as it said we could collect same day, still nothing despite numerous chasing. I was assured the latest it would be available is today but again nothing. 🤦 it wouldn’t be too bad but the current phone is no longer working

  • mellowmark Mark (@mellowmark) reported

    @AdamRutherford @O2 Ordered a brand new phone from them, it arrived damaged. They refused to supply a new one implying I caused the damage. Couple of years later spent half an hour trying to get same phone unlocked from 02 which they said would happen within a few days. It didn't. Took phone with

  • politediscuss Mr A C 🇺🇦 Слава Україні (@politediscuss) reported

    @AdamRutherford @O2 "Is there anything else I can help you with today?"

  • mrooney65 Mark (@mrooney65) reported

    @O2 my priority code for Odeon cinema tonight is saying code incorrect. Can you help

  • slouisebuck Stephanie Buck 🌸 (@slouisebuck) reported

    @o2 oh look on phone to someone asking why you’ve taken over £1000 quid out my bank they said well it don’t make sense and hang up on me! I want it sorted not hung up on 20 times until someone helps me! 😡

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    We had an issue with son’s Spacetalk watch from @mgmwireless via @O2. Rang the customer services line and they were very helpful and supplied a replacement charger which solved the issue and checked back a week later to see if it was resolved. Excellent Customer Service.

  • _roballen Rob Allen (@_roballen) reported

    @O2 my experience is that the O2 connection drops away when the environment is busy. Is there enough capacity in Cheltenham? My service is barely useful

  • SarahByers15 Sarah Byers (@SarahByers15) reported

    @AdamRutherford @O2 I'm getting hung up on more and more by customer service lines, feel like it's the go-to move when they don't want to deal with you.

  • AdamRutherford Dr Adam Rutherford (@AdamRutherford) reported

    @O2 They hung up on the call while I was on hold. I called back, spoke to someone different. They hung up while I was on hold again. No call back. Breathtakingly bad customer service.