O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/14/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Fraaanx33 Fran (@Fraaanx33) reported

    @o2 you’ve affected my credit score, not had the decency to email me back, and i’m being given the wrong advise of how to return this stupid upgrade every time i ring. Get your act together, your customer service is appalling

  • reynards2016 Alex McDonald (@reynards2016) reported

    @O2 a comms co who can’t communicate. Can’t claim on o2 insure due to all day outage. Still waiting for call back…. #getagrip #poorcustservice

  • rachel_herod Rachel Herod (@rachel_herod) reported

    @O2 @ecsg1798 Seems this is a problem for everyone had no signal all day been expecting an important call today but apparently signal is fine according to them 🙄

  • karensbarton Karen Barton (@karensbarton) reported

    @O2 what is your complaint number please, my husband has been waiting for his upgraded phone for 10 days now was lost or stolen before it was delivered! No help from CS he has phoned numerous times to be fobbed off every time, disgraceful service really is 🤬

  • ChristianoVibes Christiano⚡ (@ChristianoVibes) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MarkLom09143430 Marcothered (@MarkLom09143430) reported

    @O2 can someone tell me why I waited nearly an hour trying to talk to someone only to have the phone put down on me absolutely disgusting behaviour do these people think I have nothing better to do than waist my time on o2 if I don't pay my bill you'll talk then won't you 😡

  • Reklaw22306168 Reklaw (@Reklaw22306168) reported

    @O2 Why have O2 not responded to my sons request for a manager call back? Why have O2 suddenly lost my sons complaint reference number? Why have O2 not responded to the issues he faces with your network?

  • PRH75 Peter (@PRH75) reported

    @O2 hi can you help been waiting over a week for a new phone contract but yet to hear from you

  • LiiamDnBRaver Liam Atk🇬🇧🏳️‍🌈 (@LiiamDnBRaver) reported

    @O2 Can’t view my airtime bill, been charged £40+. Call up. 40 minute hold. Been told their systems been down “all day” So if it’s all day, why haven’t you put something on holding to notify customers?

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia @O2 Amazing how today the internet in our area went down. It’s back on yay. But now our virgin box won’t connect and it’s my fault. Well done virgin. Contract finishes in a month guess I’m off!