O2 Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Total Blackout | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone |
Community Discussion
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@FairyCake1983) reported
@O2 Hi @O2, does anyone actually respond here or is this like your call centre that can’t actually help customers? I cannot access my account due to YOUR merge with virgin media, absolute shambles.
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Cara Tetlow
(@CaraTetlow) reported
@O2 4 of my family on O2, driving through France with no phone or data service for 99% of journey, even in major cities. All with O2 for "incl. roaming". One other in family on idmobile has had signal & data all the way. This needs fixing!!!
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Eva
(@Evamccartney23) reported
@susieshrew @O2 Did she ever get a solution? I’ve just had to buy a new phone and leave it since January due to no response. I Don’t want to be billed monthly for something faulty sat in my draw! It’s hopeless
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James #KeepItReal 🔌
(@UBG_BEAT) reported
@O2 No thanks, ready done it hence why I'm moving to EE. I've been with u for something like 10 years. I've had a guts full of your excuses for no signal and extortionate contract prices. I've had no signal and barely had access to data in 10 years. EE will be my new provider
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Fiona R
(@F1ona) reported
@O2 What the hell is up with your network?? I’m flicking from 3G, 5g, Edge!! Had SOS or shonky 3G today all the way driving from Germany back to England! Returned to England and now it’s batting between 3G, 5g and Edge! It’s 2026 seriously!!!!!!
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Christine H-B
(@Harmarbrown) reported
@O2 have been trying to resolve issue with phone all day for customer recovering from a stroke who has been cut off despite direct debit mandate being sent weeks ago impossible to access online account system not working not issuing verification codes appealing customer service
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Fiona R
(@F1ona) reported
@O2 Yes rebooted handset numerous times, also hardware reboot. Tried air plane mode numerous times too. I’m back in England now and have no issues. I had no issues beginning of week whilst moving around Germany. Just yesterday and the drive home. All the way home, over 8 hours!!
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fatima mohtaj
(@fatima078) reported
@O2 my issue has still not been resolved. I need access to my account!
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Mo
(@Notts52) reported
@O2 I'm trying to log into my account and failing miserably. Normally I use a passkey but not tonight. I've sent a DM. Help please.
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SteelCoachClare
(@clarecowen925) reported
@O2 what’s going on? Never had a problem with data usage! Last month had to have a bolt on which ran out, added 1GB today. Lasted 4 hours! I’ve relayed a voicemail, downloaded a video from WhatsApp 1:43 long, scrolled for 15mins…. Is that 1GB????