O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/29/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _carljenkins_ Carl Jenkins (@_carljenkins_) reported

    @O2...any reason why your 4g speeds are so slow? Sat here with a full 4 bar signal and nothing is loading and I keep getting 'no Internet connection available' on any app that needs a connection. Conveniently only been getting issues since 5g was introduced...

  • Evertongezza Jezza. (@Evertongezza) reported

    @O2 Can you explain why the O2 priority app crashed this morning at 9am when Harry Styles tickets came on sale. So basically the O2 priority service is rubbish. It came back on at 9.15. Strangely all the tickets had gone.

  • lucindajscott Lucinda Scott (@lucindajscott) reported

    @O2 so disappointed with my new business phone contract. Nearly had the phone for a whole week and still no data when I’m not using wifi. I’ve been with you for over 10 years but will definitely not be going with you ever again. Terrible customer service from my.plan as well.

  • thejasminesixx The Jasmine sixx (@thejasminesixx) reported

    @O2 hey I suddenly can't send any SMS messages, I've got credit but keep getting "can't send message with sim 1 error 69" keep coming up , I've taken the SIM out and put it back in turned off my phone and back on again but it still won't work , please help

  • kiramt Kira Mourão (@kiramt) reported

    @O2 I'll be escalating to a complaint

  • hoopy91 Steven Gibson (@hoopy91) reported

    @O2 I've been trying to use the My O2 app but it keeps saying its not available to me yet. I'm able to login to the website though. Do you know how when the app will work for me? My number just switched over from virgin yesterday.

  • anayaxposso anaya. 🇨🇴 (@anayaxposso) reported

    Hi @O2 please help! I’m trying call customer service from my sim and it’s not dialling out. I’m currently abroad and I’m also trying to live chat but I cannot get through to anyone! Please @O2 help.

  • amb1_ab AB 💙 #nhsblueheart (@amb1_ab) reported

    @O2 Hi, I sent a DM about an hour ago in respect of an issue. Can you please confirm when I can expect a reply?.

  • AL64888531 AL (@AL64888531) reported

    @juliemitchell84 @O2 My work colleague got the same problem he contact them numerous times to no avail this started in November

  • Ronangerard Ronan (@Ronangerard) reported

    @O2 I’ve been trying to contact you via a chat to cancel my audible membership ASAP as I can’t afford - it constantly tells me service not available. Please help