O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/24/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tedmundsonbari Tim Edmundson (@tedmundsonbari) reported

    @O2 Already tried all of them. This has been an ongoing problem for weeks and weeks. Cannot wait for my contract to end

  • JonM01 Jonathan (@JonM01) reported

    @O2 Once again, appalling customer service from O2. CS reps blindly reading from scripts and apparently no-one higher to talk to. Seriously, consider leaving……..

  • NathFerguson Nath (@NathFerguson) reported

    @Slug_a_otoole @O2 It’s crap everywhere and they don’t care I’ve tweeted them numerous times about me having poor signal and all that and they just ignore you if u keep on about their poor service and they just interested in taking your money and don’t care if the service is crap

  • Slug_a_otoole Simon Crossley (@Slug_a_otoole) reported

    @O2 is there any reason why the phone signal is terrible all the time in stockport. Not just me, everyone I speak to on o2?? It’s been months.

  • DanielleRowson2 mychronicallyilljourney2.0 (@DanielleRowson2) reported

    @O2 can you please update when you’re actually gonna turn my signal back on?! No signal since Thursday and was “supposed” to be back on by 10pm UK time last night when I looked on your website it said you’ve extended it until next Tuesday by 8pm! 1/2

  • KyoKentonSmith Kyo Kenton-Smith 🇯🇲🇯🇲🇯🇲 (@KyoKentonSmith) reported

    @O2 hands down the worst network. Daylight robbery. As soon as I can I’m paying off this contract and never paying them a penny again.

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • Ta__16x Ali 🇵🇸 (@Ta__16x) reported

    I find it amusing that @O2 records all their calls, but when I request an agent to listen to a call to understand what I have agreed to, they’re unable to do so. What a joke! #badcustomerservice #awful #shocking

  • WorstOfBrighton WORST OF BRIGHTON (@WorstOfBrighton) reported

    😡Sat 24th 2022 15:53 @o2 I've been driven mad today by o2's useless AI THAT CAN'T UNDERSTAND A CLEAR 'YES or NO' IN ENGLISH on a good microphone. Question: What is the Email address for customer service/complaints? As I can find no way to bypass this AI virus o2 is employing.

  • napoleonapollo NickSpider 🕸 Chelsea Delight💙 (@napoleonapollo) reported

    @SamsungUK @SamsungHelpUK Your Samsung fold 4 promo Notepack claim site is down and we are only restricted to bud 2 Pro, but Notepack site is out and the google play gift code. Wtf is going and is Samsung trying to run a scam promo #UnitedKingdom @O2