O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/05/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Random_Robbie Random Robbie (@Random_Robbie) reported

    @AbiBrooks @O2 If you've not signed up to an O2 service it's legit sms but sounds like some one is trying to scam you using their services

  • deniswbarnard deniswbarnard (@deniswbarnard) reported

    @O2 Hi there - emergency" and Live Chat is busy and the bot & FAQs don't cover the case! I am currently out of UK and my phone died. I've transferred my Pay Monthly SIM into another phone, but how do I activate it? I need it for personal stuff and 2-part verifications..Help!

  • abigiles21 Abi Giles 🏳️‍⚧⚧♀️ (@abigiles21) reported

    Thanks to @O2 for solving my problems with the crap signal and not being able to get the data I paid for. They are sending me a new sim card and have cancelled my current one so I can't make any phone calls. What the hell am I paying 50 quid a month for??

  • Gstan82 G Stan (@Gstan82) reported

    @O2 No certain area, just a lot of the time lately, don’t think I’m getting value for money. Going to try another network

  • anneka145 Anneka (@anneka145) reported

    @O2 such bad service today! I’ve had no signal since 2/12 as there has been a mast down and prior to that poor service for 6 months! But I can’t claim any compensation or break out of my contract?! What is that about?!

  • emmabee80 Emma Bracey (@emmabee80) reported

    @O2 Can I check though, I am a virgin media customer and I should get double data. This is not yet showing on my app, will this update automatically or do I need to do something to link the accounts to activate?

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @O2 Day 5 of no service or signal. Phone still says SOS unless I’m on wifi. What is going on?? Let’s hope you credit all our phone bills! We have x4 in this house alone!! When will this be fixed??????

  • vics_h Vicky Holloway (@vics_h) reported

    @O2 why am I paying for a service that you can't provide? You've taken down a mast in our area and I've been unable to get a signal for weeks but you still continue to take my money. I've called you and you still refuse to refund me until your problem is resolved 🤦 Come on 02!

  • PostmanPattni Name cannot be blank (@PostmanPattni) reported

    @O2 shouldn't be allowed to run as a network. Dog **** signal and drops significantly when the wind changes direction. @EE can you coach these amateurs?

  • emmabee80 Emma Bracey (@emmabee80) reported

    @O2 I am going to go in store and get them to help me