O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/18/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamCrag Liam Craig-Robertson (@LiamCrag) reported

    @EnglandRugby @O2 I would go with Ellie but if Abby was there then she would win hands down. Get well soon Abby 🙏

  • dreaper73 Mr Davros (@dreaper73) reported

    @O2 Offered Apple music for 6 months. Sent text to agree…. But nothing. Sent again and apparently a link was meant to have been sent. Didn’t happen. Any help welcome.

  • DHammy1971 DHammy1971 (@DHammy1971) reported

    @schapps81 @O2 Yup. Same as. Where I used to have good signal now it’s poor. If I get into a crowd, I may as well use my phone as a beer mat, it becomes utterly useless.

  • TherapyByRobert Robert (@TherapyByRobert) reported

    @O2 Please anybody that is thinking about joining o2…. Don’t!! I’ve been a customer for 15 years and this is the LAST TIME I will use them

  • Maenie Maenie (@Maenie) reported

    @O2 for 14 day Cooling off period, is the day the contract is created day 1? Or the day after? Virgin transferred me over to O2 but I want to keep my number with Virgin. I haven't used or activated the o2 sim. Just tried to call to cancel but lines are closed.

  • brettclaxton Brett Claxton (@brettclaxton) reported

    @O2 It turns out there was an issue with my call where it just didn't put me in a hold queue it seems (as I got no hold music or "please wait"). So held for 2 and a half hours of ringing. When I redialled was through in 10 mins and the person I spoke to helped massively.

  • um4yy4 υmαччα (@um4yy4) reported

    So disappointed, I have been a victim of fraud and @TheO2 @O2 has still not come back to me- I have been a customer of yours since I was 16!

  • schapps81 Steve Chappell (@schapps81) reported

    @DHammy1971 @O2 They’re all like it to be honest. All they’re interested in is putting out 4G, then 5G, then it’ll be 6G and so on, rather than sort their signal out. There are places where I can’t get any signal whatsoever. It’s ridiculous.

  • jsbilsbrough James (@jsbilsbrough) reported

    Really disappointed in the response from @O2 when asking for some help with a refresh contract. Have to pay the device plan, even though the iPad was destroyed in an accident. But why am I forced to pay for airtime I’m not using, nor can use. Out of work so anything helps.

  • Wogo3101 Carl Watkins (@Wogo3101) reported

    @O2 Hi there I am trying to activate Moblie data on an Apple Watch but keep getting error code 110 any help please