O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/17/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kattze22 Kat🏳️‍🌈✊🏾 (@Kattze22) reported

    @O2 I would use the MyO2 app but it doesn't work for me so I could really use some help

  • NishaliUnalkat Nishali Unalkat (@NishaliUnalkat) reported

    Probably the worst service I have received from @O2 in a long time.. Should have gone elsewhere.

  • ruthdk87 Ruth **** (@ruthdk87) reported

    @O2 who can I speak to about a new order being cancelled numerous times? Tried several months ago and again today I have good credit and there is no good reason, I have been a customer with you for years. Shocking service 😕

  • HMR_94 D-16 (@HMR_94) reported

    Guys, be careful of any callers pretending to be @O2 customer support, it’s a scam. They’re pretending to offer 40% off your phone tariff as part of a Black Friday deal to claim all your personal details. They’ll text you a code. DO NOT give the code to them.

  • cleo_190000 Cleo (@cleo_190000) reported

    You @O2 , your service is dire. You keep hanging up when I need to make international calls. Please pick up the phone without hanging up. Service is absoloutely dreadful!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • cleo_190000 Cleo (@cleo_190000) reported

    You @O2, your service is dire. You keep hanging up when I need to make international calls. Please pick up the phone without hanging up. Service is absolutely dreadful!

  • cabbage1875 RM (@cabbage1875) reported

    @O2 hi,I can't access the My o2 app,says my login details are wrong and when I ask for a code to reset it it always says the code is isn't valid despite being correctly entered

  • bev_metallica Bev (@bev_metallica) reported

    @O2 Thanks! The checker said "We're currently working to improve the quality of coverage in this area. While our engineers carry out their work, you may find your signal drops in and out – sorry if this happens." - it's just that it's been 3 weeks now....

  • sophhpowell Sophie ✨ (@sophhpowell) reported

    @O2 has such bad customer service actually shocked 😳