O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/20/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tiatto1 Phil (@tiatto1) reported

    @O2 It is an invasion of our privacy. Have you received payment from the Government to send this message? If so, you have not been asked, but are making monetary gain from a service we pay for.

  • cordypants27 Helen Caudwell (@cordypants27) reported

    @O2 Hi, can you help. I am trying to redeem o2 priority of £2 off Disney+ subscription which runs out in 3 days but whenever I get taken to o2 site it says oops can’t view this extra. Can you please advise? I don’t want to miss out. Thank you

  • Chris_Johnson85 Chris Johnson (@Chris_Johnson85) reported

    @O2 can you explain to me why you customer service is the worse I have ever witness ?? And it’s really disappointed as I have been a o2 customer for a very long time.

  • m333ruu1 Umair Ahmed (@m333ruu1) reported

    @O2 They have blocked me from contact them through their suggested means of contact. Stop over charging me. 5 years I’ve been with you and still every month I sit on the phone trying to resolve an issue on your “system” your not paying me for tech support

  • tiatto1 Phil (@tiatto1) reported

    @O2 It is an invasion of our privacy. Have you received payment from the Government to send this message? If so, you have not been asked, but our making monetary gain from a service we pay for.

  • itsbr0gan Brogan (@itsbr0gan) reported

    @O2 Hiyaaaa any chance yous wanna pay my upgrade off so I can get a new phone, as a loyal o2 customer 👼🏻 my phone is faulty and I have until September on the contract

  • richtemma Emma-Louise Ritchie (@richtemma) reported

    @O2 my phone was accidentally put in water. It’s supposed to be able to withstand one meter of water for up to 30 minutes but stopped working! Can you help?

  • gunit11019 Gunit11019 (@gunit11019) reported

    @O2 @virginmedia I signed up to O2 mobile through virgin media about a month ago because I was needing a new SIM and it worked out well. Prior to signing, I checked that you have 5g coverage in Dundee and your site said the signal was excellent. I've not had 5g yet, why is this?

  • ZanaBratton Zana Bratton (@ZanaBratton) reported

    @O2 typical that you provide customers false information to secure sales. Never provide an order on time, always collect the bill on time #lies

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported

    Ironically, since I had my booster, my @O2 signal has been worse than it was before any jab.