O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 01/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardson28 Richie (@Richardson28) reported

    @IvyTenebrae @O2 02 are the worst, I had the same issue with them not to long ago.

  • alan_hardisty Alan Hardisty - Wall Street Is Corrupt 🇬🇧 (@alan_hardisty) reported

    @O2 I already forwarded the message and origin number to 7726 as I'm naturally suspicious of all crap like this and also checked my bank account 1st and could see that my DD worked happily, so knew it was suspect.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @bluegaschris @O2 O2 causing nationwide depression and encouraging people to NOT to talk cuz their service is absolutely shocking!

  • NenaKaz Nena (@NenaKaz) reported

    Hey @O2 I’m abroad and I just cannot connect to your network hence unable to contact you over the phone. Could you please support? Your virtual assistant wasn’t that helpful 😬

  • slsmith809 Si Smith (@slsmith809) reported

    @O2 tweet for support it says. Helllooooo!!!!

  • Jase41935222 Jason Hale (@Jase41935222) reported

    @O2 in greggs . Use voucher activate 30 minute countdown but no code appears . Just 02 graphics. At the til..help!

  • IvyTenebrae Ivy Tenebrae (@IvyTenebrae) reported

    @Nessiethesosage @O2 @MoneySavingExp Doesn't say much for a phone company when everyone is relating to the calls cutting off does it 🙄 I got one person laugh at me as well saying that customer service doesn't know how returns works so I shouldn't listen to them. The internal departments even don't have a clue.

  • hjpixie Hazel Jane Cornwell (@hjpixie) reported

    Still no tickets for tonight’s @petetong , and no response from @TicketmasterUK after days of trying to download the tickets. No helpful response from the @o2 either. Friends are experiencing the same issue - what is going on?!?!

  • LaurenMoore123 Lauren Moore (@LaurenMoore123) reported

    @O2 I have no signal since Saturday and no data for 2 weeks. I have missed important phone calls including a doctors appointment. Your chat support won’t get back to me - can you please sort this out.

  • IvyTenebrae Ivy Tenebrae (@IvyTenebrae) reported

    @ApocalypseRick @O2 Please everyone be careful with them. I have a response to this telling me to DM them but they keep getting so far and not replying to that either after asking me to get in touch to apparently sort it out. I've still not had a phone call where they haven't put the phone down.