O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/02/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanaDee_1 Alana-Dee (@AlanaDee_1) reported

    @O2 would like help as I can’t call due to my phone being cut off

  • keykay Key Kay (@keykay) reported

    @O2 I ordered a phone contract on 19.04. U never sent the phone n I cancelled it all in 10 days. It’s been 48 days n I haven’t been refunded. Your customer service is rubbish. Called them many times. Still not resolved the issue but heard fake promises. I want my money back now!!

  • AnthonyBeds Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @o2 accessible company i have had no indoor signal for 6 days and trickle signal outside home no wifi calling option and cannot contact O2 yet you want my monthly payment for non service i need to cancel this account to a provider who a least can provide wifi calling

  • heswallian rejoiner (@heswallian) reported

    @O2 hi, I regularly check your coverage map and outage and it always says no issues on the Wirral, with good 4g indoors and outdoors, yet whenever I try to stream music while out running it always fails. Never had this issue with @VodafoneUK

  • Raz625772 Rand (@Raz625772) reported

    @O2 Hello o2 can you reply to me asap! You’ve cut my off abroad and it’s a serious issue. Your phone line is permanently engaged? Is this how you do business?

  • welshcentrehalf DG (@welshcentrehalf) reported

    @O2 I'm in France and can receive texts but can't send them. Please can you help me? Thx

  • Glamour32387376 Glamourqueen (@Glamour32387376) reported

    @O2 Terrible service, your customer services assistant misrepresented and misold a product to me. I've been stuck without being able to make or recieve calls since Thursday. Someone from o2 was supposed to call me but I'm still waiting

  • jubedbashir enjoyahonestlife (@jubedbashir) reported

    @O2 I simply am now lost as to why O2 had become so terrible, how hard is it to deal with a simple problem, can you send me the email address for complaints and I also will write to communication Ombudsman

  • PlummerZac Zac Plummer (@PlummerZac) reported

    @O2 hey - I was told on the phone to customer service that my PAC code for my number change would be applied by 6pm today, but it hasn’t happened and have not had any texts about it. Could you look into it?

  • AnthonyBeds Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @O2 tomorrow i cancel my contract with the most disgusting customer service who don't have the guts to provide any, no excuse for this very bad service to paying customers