O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/12/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinBaileyart 𝐒𝐞𝐫𝐟 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 👺🐝👽🌳🚴😜 (@JustinBaileyart) reported

    @SooozeKerr @O2 Yes, it's probably a scam thinking about it. Sorry @O2! I put the phone down straight away. I couldn't really understand her Indian accent and it was in a loud call centre. I am fine with who I'm with and couldn't be bothered and was annoyed so said "have a good day, goodbye".

  • salma14428156 salma (@salma14428156) reported

    @O2 my code is not working: U0NBR252IAZB. Pizza express code. I’m on the pizza express club app. I have tried online too

  • kate_p90 Kate Leadbitter (@kate_p90) reported

    @O2 trying to contact o2 about cancelling my contract is terrible. Excessive wait times is ridiculous

  • Thee_Joss Joss 👑 (@Thee_Joss) reported

    @O2 is your network down? Have been struggling with connectivity all day.

  • SteveLyall1 Steve Lyall (@SteveLyall1) reported

    @O2 Without doubt the worst network you could join. Signal is a joke, you’ll be lucky to ever keep a phone call live. Then there’s the untrained foreign call centres that have no idea what they are doing. If you want to just raise your blood pressure, this is the company for you

  • MarkJohnpotter Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    @o2 customer service is useless phoned them up tell me to use the app I can’t use the app that’s what I was phoning about funny how my password doesn’t work now despite knowing it. Hopeless.

  • JohnTillUK John Till (@JohnTillUK) reported

    @kate_p90 @O2 Have you never thought that because of all the press attention and the likes of Martin Lewis telling people to leave, that could be why they are flooded with extra calls they probably didn’t forecast?

  • countess_demon Dani (she/her) (@countess_demon) reported

    Is there anything more infuriating dealing with a bot service when you're trying to get through to a real person? @O2

  • JamesBryhan Jay (@JamesBryhan) reported

    Worst phone company in the world @O2 the **** I’m going through just to pay a bill

  • leepoll71 Lee P (@leepoll71) reported

    @O2 I pay by DD, my bill is the same every month. So **** off texting and emailing constantly to say your bill is £xxx and your DD will be taken soon.