O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 02/18/2026 09:20

February 18: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xxnicola09xx nicola (@xxnicola09xx) reported

    @O2 any update on when this issue will be resolved?? absolutely ridiculous!!

  • Conor_Rooney Conor O' Ruanaidh (@Conor_Rooney) reported

    @O2 I rememeber servers crashing 10 years ago for tickets. Imagine, it's 2022 and a network provider doesn't even have enough bandwidth for themselves and 4 hours later they still can't fix it.

  • ChelseaCoakley 𝐂𝐇𝐄𝐋𝐒𝐄𝐀 ♡ (@ChelseaCoakley) reported

    The fact @O2 haven’t even admitted or announced there’s been a problem today is awful. #o2priority #o2down

  • Nmd84Nickmd Nick Dillon (@Nmd84Nickmd) reported

    @RadioCity967 @hattiepearson That person might not have known about you trying to ring as @O2 is down. Just checked downdetector. Yesterday there was problems with a few networks.

  • biglad509 donald wilson (@biglad509) reported

    @O2 If you carnt handle the volume why offer the service been trying for hours and still carnt get on the site its a bloody joke

  • RepossSTPodcast The Reposs Non League Show (@RepossSTPodcast) reported

    @O2 what is going on with your priority App no point promoting it if it never works

  • KatePinkSmith Kate Smith (@KatePinkSmith) reported

    @O2 Plus the app has been down ALL DAY?! Ineptitude is next level. Incompetence of the highest order. Where are all the Exec resignations?!🤬🤬🤬

  • mjesween17 Sweeney (@mjesween17) reported

    Utter disgrace from @O2 and @virginmedia today. What an awful website and app. Terrible PR exercise and not like you didn't know this was happening 👍

  • __Mr__Innocent Alan (@__Mr__Innocent) reported

    @O2 wtf is going on with the priority app, yes I get it, you messed up thinking only 12 people would want Peter Kay tickets, but that **** up was at 8:30am and the app still won’t let me log in, sort it out !!!!

  • MitchDawnie Dawn (@MitchDawnie) reported

    @O2 I e requested a code be sent to me as prompted by the app 4 times today and it never arrives! Can you help please?