O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 03/23/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Phone

Community Discussion

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O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mickyjayuk MJ (@mickyjayuk) reported

    Ever since @virginmedia mobile switched to @O2 I can't get a signal anywhere near my house. I signed my contact on the basis @EE were providing the infrastructure and I would actually get a service. This is absolutely disgusting.

  • lisacredland40 Lisa Credland (@lisacredland40) reported

    @O2 how can I contact you when you have turned my service off and need to send me a text for security when I ring from another phone ?? #nightmare

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @O2 I’ve sent you a message but with another issue. Xx

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @O2 after sobbing on phone on Sunday to customer services and finally getting a result to my issues I thought I’d got somewhere. All notes on system I was assured for fifth time. Go ahead upgrade! Phone them today I cannot. Nothing on system #stressed #notagain #lostwill

  • optimismsflames Number 6 (@optimismsflames) reported

    @O2 Are you accepting that the mast is at fault? Presumably you are not persisting with trees that need pruning and your inability to find and get permission from a landowner to cut them? Your mast is emitting such poor signal right next to it - clear line of sight - no trees

  • Wo1fJuice WolfJuice (@Wo1fJuice) reported

    @O2 I need to speak to an agent ASAP and all your live chat on your website just says it's not working. This issue needs sorting ASAP and it can not wait. I need to talk to someone right now! Please respond ASAP!

  • MatthewBridges Matthew C Bridges (@MatthewBridges) reported

    @O2 trying to get a PAC for a couple of hours now but keep getting the message: "Hi, it's O2. There's been an issue processing your request, please try again later...". Is the service down?

  • samuel_sicko Irritatingcunt (@samuel_sicko) reported

    Anyone else stuck on @O2 I got moved on to their network and it’s absolutely terrible and the worst bit about it I was meant to be on a rolling contract and these slippery lot made it an 18 month one and I’m stuck with them. Proper insulting.

  • MyyBeEasy soft life babe.🧚🏿‍♀️ (@MyyBeEasy) reported

    @O2 I still have no service after the troubleshooting???

  • mbarnett87 Mark Barnett (@mbarnett87) reported

    .@O2, who can I put an official complaint to?.... 🤔🤔🤔 I’ve phoned, emailed, webchatted and been into my local store regarding my upgrade, know one can be arsed to help me. I’m not getting anywhere, I've been a loyal customer since the BT Cellnet days.