O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/20/2025 10:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrgrabczak Charley (@mrgrabczak) reported

    @virginmedia @O2 why is there no signal at all in West London?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 you still haven’t responded to my DMs 💙📨📨📨💙 I’ve been waiting over a week I need help.

  • appccessible Kevin (@appccessible) reported

    Hi @O2 is it possible to terminate contract early when you reduce service in an area? Your service is non existant now in a lot of BT48.

  • imakulata i.mld (@imakulata) reported

    @O2 hi, I received a bill saying that my 30-day plan had been started. The sim card is still on its way (ie I can't use the service yet) and I was told that the bill is meant to start after I activate my sim card. I tried accessing My O2 but it keeps showing an error. Please help

  • Christina__who Christina (@Christina__who) reported

    @O2 Just seems to mainly be data. I can have 3/4 bars of signal and have the 4g or 5g symbol and nothing works

  • sallent_paul Capricious Entity (@sallent_paul) reported

    After 8 years of being a pay monthly customer with @O2 and thousands of ££s later, once I needed their tech support as they’ve left me with no phone for 6 days and they are nowhere to be seen. What is all that about?

  • Ninety_Fiver James Evans (@Ninety_Fiver) reported

    @O2 Can I contact Customer Service without having to make a call from the SIM you've blocked? No email? No messaging service? Communications provider?... Even the people in the store were no help.

  • LaidBackJordz Jordy Moreno (@LaidBackJordz) reported

    @O2 Click and collect also seems to be down

  • Ceeeemaaaaannnn Pezzzzzaaaaaa (@Ceeeemaaaaannnn) reported

    @twright1989 @EnglandRugby @O2 Care was poor last outing and no place for Marchant with Tuilagi back in the folds. Also big Joe and Youngs are excellent players, Youngs consistently outplays Care in the prem.

  • twright1989 Tom Wright (@twright1989) reported

    @Kev_Gillespie76 @EnglandRugby @O2 But Joe Cokanasiga who hasn't done anything impressive since... well he's never done anything impressive.