O2 Outage Report in Bury St Edmunds, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Brown
(@emma_lou_brown) reported
Trying to switch phone networks and gain a PAC number from @O2 is like trying to ask for the nuclear codes ... "there has been an issue processing the request..." This is ridiculous!!!
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Kim Hughes
(@KimHughes1) reported
@O2 I did and I spoke to a great Operator who passed me through and then I got cut off, after 40mins of waiting. I’ve been trying for days on end to get my issue sorted
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Joshua Wright
(@JoshChunkWright) reported
@O2 are absolutely ****. Apparently I owe 1p, received an enforcement and termination letter, was on hold for over 40 minutes only be told I need to be put in another queue. Oh and I've asked them to collect the 1p with the monthly bill numerous times 🤯
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Dawn Cannon
(@dcanno12) reported
@O2 What do I need to do to get someone to speak to? Last night I received my new phone, put in my SIM card and moved all my items over. I cleared everything from my original phone, to recycle. My new sim is not activating and I can’t receive texts or messages. Help!
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Paul Molloy
(@Paul_Molloy1) reported
@O2 Probably the worst customer service I have ever encountered.
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Sam Wright
(@Samwood85) reported
@O2 When i try to get through to speak to somebody about a premium number issue it cuts me off! If i try find the chat it takes me to the app.
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Amanda Davies
(@penguinmand) reported
@O2 as you don't answer your phones and it isn't plain on the app please tell me how to cancel Disney+. Don't refer me back to them as it's just a link back to your app.
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JB.
(@JessieLouBrown) reported
@O2 app is down and website not allowing me to login?
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Sarah Newens
(@SarahNewens) reported
@O2 Yes and let's hope O2 management realise keeping loyal customers depends upon good customer service
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Riggers
(@Riggers_80) reported
@O2 answer the god damn phone or get some better hold music