O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/16/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • martinwalden martin (@martinwalden) reported

    Anyone have an idea if on Samsung s20 you can have WiFi call like you could on iPhone when your network is poor in a house? @SamsungMobile @O2

  • AndyPT67 Andy Townsend (@AndyPT67) reported

    @O2 Please can you advise when the mast issue in the Kilmarnock area will be resolved.

  • absoluteshamz M (@absoluteshamz) reported

    @O2 my old number won’t transfer to my new phone. Customer service has been no help

  • fieryeyes21 Chi Chi (@fieryeyes21) reported

    @O2 hiya. How can I get a new sim please? Postal service hasn’t worked for me and seems shops are closed 😐

  • bingo2110 jez beetlestone (@bingo2110) reported

    @O2 and your online service has been busy all day 🤬🤬🤬🤬🤬🤯🤯🤯🤯

  • mentalmovieguy Chez Lee (@mentalmovieguy) reported

    @mohammed__usman @ThreeUKSupport It’s a total joke I’m glad I’m not with them and went with @O2 there customer service difference is like night and day

  • cgsneal Chris Neal 💙 (@cgsneal) reported

    Hey @O2 no signal in LS15 for 2 days now

  • PeggyRosina Peggy Edmondson (@PeggyRosina) reported

    @O2 hi, just looking for help with my new phone, kept the same number, but neither the sim from my old phone or the new sim work with the new phone? Any ideas? :)

  • Sydney_pm SydneyParkerMitchell (@Sydney_pm) reported

    @O2 I’ve also had the issue repeatedly where people can’t hear me down the other end of the phone, which has happened just now after being on hold with the bank for 47 minutes and then the call failed. I don’t know if there’s a difference between phone and data signals

  • andrewnward Andy Ward (@andrewnward) reported

    @O2 I am simply trying to transfer my O2 business number to O2 retail. After two weeks of my number lost in the system and 5-6 calls being bounced between departments. I need this resolved. Nobody can call me! Help!