O2 Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP28.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent O2 outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Total Blackout | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Whiting
(@Steven_Whiting) reported
@O2 @VMO2News No it’s virgin broadband, wish their customer service was comparable 😭
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Emma Docking
(@elucyann) reported
@O2 my network is down!! No data or reception what’s going on?
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EvilNinjaPhil
(@EvilNinjaPhil) reported
@O2 hi, I ordered a SIM card Tuesday which hasn’t turned up yet, I have tried the track my order page but the parcel ref given doesn’t work on the Royal Mail website. Help?
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Ano
(@anotidaa_) reported
@O2 😑😑😑 I’m getting tired of your tired *** network! How many times do I need to switch my phone and off just for a simple simple connection
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Steven Whiting
(@Steven_Whiting) reported
@virginmedia @O2 Automatically cancelled. Don’t understand why if the hub 3 isn’t available I can’t have a different hub. Or why an engineer can’t be contacted directly instead of through the system which cancels. Just got to sit and wait for an unrelated issue to be fixed seems poor!
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Steven Whiting
(@Steven_Whiting) reported
@virginmedia @O2 Service has cut out in local area but regardless of that the Hub 3 has no lights on. Spoke to CS & advised that they have no H3’s in stock to send out a replacement & that they can’t book an engineer in the system as there is an outage in the area meaning the booking will be ...
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Nellyjuke
(@Nellyjuke) reported
@O2 Still getting advice from operator on using WiFi & updating settings. Not investigating why high data usage in July compared to other months. How do I cancel my contract with you? This is very poor.
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Matthew Barney Ⓥ
(@matthewedthomas) reported
@O2 ABSOLUTE JOKE CUSTOMER SERVICE! I have just joined as a new customer and have been hung up on the customer service phone number when trying to find out when my number will be ported over. I might stay with Vodafone after all 😤
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louise cable
(@louise36391363) reported
@O2 why when leaving o2 network in June and having a 0 final bill am I still waiting for a call back to get sorted the £280 you took from my account? After numerous phone calls I want my money back
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Surya Namaskar B
(@SuryaNamaskarB) reported
@O2 I don't have signal for 2 days. when I check your status it says there is a problem? Are you planing to solve it?