O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 12/09/2025 06:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dompyone LL (@dompyone) reported

    @O2 why is my internet nearly useless since I change tariff, I Have two phones with same issue. Reset settings etc and still useless, was perfect before the change of tariff.

  • Mercury_Kerry Kerry Coupe (@Mercury_Kerry) reported

    @O2 This says my network could be down for a week - how is that acceptable? No calls or data for a week?

  • _iscottjones Scott Jones (@_iscottjones) reported

    @O2 @o2 This calculation is the total cost for the S21 Ultra over 36 months: Existing Customer: £1961.64 New Customer: £1961.76 I feel like a valued customer right now. #GreatSavings

  • SuperTedders85 Craig Findlay (@SuperTedders85) reported

    @O2 tell me when I arrive the system is down! Personal time, fuel and parking charges wasted due to your store staffs & online chat support's lies.

  • roxxatw Roxie Fog 💙🤘 (@roxxatw) reported

    @O2 cant connect to virgin wifi for the tube as it says i need to register but the sms link doesn't work

  • LoyalRed21 LoyalRed21 (@LoyalRed21) reported

    @EJStockdale @O2 Probably a mistake but poor customer service nonetheless. Never had a problem with Three tbf

  • EmmaHollis Emma Thompson-Hollis (@EmmaHollis) reported

    @O2 @victorique1984 I so want one of these. I have just got a new Samsung phone from you and the service I got was brilliant 👏 #O2betterconnected #WorldKindnessDay

  • seatzie Darren Seaton (@seatzie) reported

    @Tommy_Millen @Stephen_Warke @O2 Horrible 2nd half

  • cafi_pkr Andy Leivers (@cafi_pkr) reported

    @O2 how do you get support? i have ended my contract, a few weeks ago, but had no confirmation email/text. i sent a text to o2 for PAC, no response. tried msg in MyO2, but says 'all agents busy'!

  • Terri_H_86 Terri Hand (@Terri_H_86) reported

    Anyone else on @O2 having issues with social media sites?