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O2 Outage Report in Bury St Edmunds, Suffolk, England

Why is my O2 service not working?

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP28 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bury St Edmunds, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 22 days ago
Bury St Edmunds Phone 2 months ago
Thetford Internet 7 months ago
Thetford Wi-fi 9 months ago
Bury St Edmunds TV 9 months ago
Bury St Edmunds Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 I have done that. I just get that there is no network problem in your area. So it must be normal for O2 to be rubbish .

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • LesleyEm
    Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanBiggs1
    Alan Biggs (@AlanBiggs1) reported

    Right @o2, I’ve been a loyal customer for years. But that loyalty doesn’t stretch to you handcuffing me! I choose a new phone from @MPD_Online & you CANCEL the order. Won’t allow it on your network with my account. That’s anti-free trade. Certainly immoral.

  • stcrispin2
    Ⓜ️IG 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @Psalm121 (@stcrispin2) reported

    @EnglandRugby @O2 One response.... play JVP and we will never win anything, ever. Mitchell must start. We need quick ball or we are history. COE 🌹

  • ruddegamergirl
    enchantressrose (@ruddegamergirl) reported

    @O2 why is it that I've had no signal for nearly two weeks now? I'm losing money and work and will be switching networks after 10+ years with you guys if it's not resolved.

  • YorkibarKid
    The YorkiBar Kid (@YorkibarKid) reported

    In central #guildford no signal @o2 I wonder how long it takes to post this!!

  • redibled
    Red.i.Bled (@redibled) reported

    Anybody else struggle with @O2 signal ? Regular in or around city centres and reception for internet is rubbish, always failure to load or forever to get messages page cannot load. Pay too much for shoddy service, think I’m gonna buy myself out and go elsewhere.

  • volupchatterbox
    Kerry-Ann (@volupchatterbox) reported

    The amount of calls I've received from " @O2 " this week alone have been awful! Every 20 minites different calls from different people and they're so rude when I explain I haven't been an O2 customer in years...

  • intecorpuk
    Paul Chow (@intecorpuk) reported

    Not very happy with my local Gregg this morning, we have redeemed 2 x o2 codes for 2 x large mocha. Only to be told system down sorry we can't honour your code. Shop refused to honour #howisitourfault @O2 @GreggsOfficial

  • bushlar88
    Jonathan Clarke (@bushlar88) reported

    Fantastic customer service by @O2 yet again. Putting the phone down on customers when they are the ones that have messed up yet again....

  • CoulsdonTHFC
    FUCKTASY FOOTBALL ⚽️ (@CoulsdonTHFC) reported

    So I joined O2 in December, “CONTRACT” says a price for 12 months . 4 months in the price increase is announced 😡 how is that a contract? on top of this the coverage in Coulsdon, Croydon , Tottenham is utter garbage. Useless really. Just let me cancel !!!! @O2

  • nicolakezia86
    Nicola (@nicolakezia86) reported

    So fed up with @o2 and having such poor network coverage / signal. Been ongoing for a year. Remind me again why we are paying over £100 a month across our family contracts?! And that’s not to mention issues I’ve had with billing. Very unlikely we’ll be renewing.