O2

O2 Outage Report in Bury St Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St Edmunds, Suffolk, England 11/20/2025 03:05

November 20: Problems at O2

O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 Have just spoken with O2. Just confirms my opinion that they are the worst network in the country. Six weeks with bad signal. I called up no ideas of when it would be fixed , not bothered , no sorry. And this is their business customer service. Avoid them .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @O2 And the award for the worst network of the year award goes to O2. 4 meg on O2s stunning 4G network. Pathetic .

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tifphotos Tiffanyphotography.a (@tifphotos) reported

    @O2 I can’t seem to be able to get in touch with anyone from your end. My data has been down for more than 3 days. Everything seems to be in order even try to pay my bill early to see if that would do the trick. Regret doing that now. Can someone get back to me?

  • dalip_Ryan dalip Ryan (@dalip_Ryan) reported

    @JessicaShurson @O2 Yes it has happened to me but with the help of zixhacz on Instagram he assisted me in no time You should try to contact him

  • laurajanemace Laura Jane Mace (@laurajanemace) reported

    @O2 sent a DM about getting zero signal in the US if you can get back to me please, stressing me out!

  • hilary1951 Hilary (@hilary1951) reported

    @O2 Is there problems with 02

  • lyannie25 Lyanne Valentine (@lyannie25) reported

    @O2 I’m a virgin media broadband customer and have access to O2 priority moments yet when I try to claim one it takes me to O2 log in and can’t Get past that I’m logged in/have access due to the virgin media connection.

  • giinagii GiinaGii 🐱🎃 (@giinagii) reported

    @O2 Having an issue with my Disney+ extra, can't contact you as it just says 'all agents are busy not even a queue system. Can someone help with this please, we're still being charged and we're supposed to get 6 months free. Thanks.

  • live4science Pete Livingstone (@live4science) reported

    @O2 your data service has become unusable at times. Spent the day at @altontowers yesterday and couldn’t use my phone all day inc the queue time ap. not the first poor experience with lack of data in recent weeks/months. Time to move on I think. #O2

  • RoryWestSix Rors ⚽️🏋🏽🏃🏽 ⭐️⭐️ (@RoryWestSix) reported

    Nothing worse than being on hold for 23 minutes to @O2 and then soon as it dials for someone to answer they hang up. All I wanted was to upgrade FFS cba now

  • rarrah_crypto The Crypto Babe (@rarrah_crypto) reported

    .@o2 also - your Disney plus package is a rip off SCAM. You didn’t make it clear it was a one year contract that you can’t cancel!!!! Even Disney allows you to cancel. Didn’t know o2 were thieves.

  • natcarter25 natalie carter (@natcarter25) reported

    @O2 really? do you not think I have already tried this as well as speaking to customer service on weekly basis. no amount of steps is going to rectify it if you don't fix the issue.