O2

O2 Outage Report in Clacton-on-Sea, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Clacton-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clacton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Clacton-on-Sea, Essex, England 12/18/2025 06:55

December 18: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Clacton-on-Sea, Essex, England

The most recent O2 outage reports came from the following cities: Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomClacton-on-Sea Phone
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Clacton-on-Sea, England

Latest outage, problems and issue reports in Clacton-on-Sea and nearby locations:

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mufc_hadji Hadji (@mufc_hadji) reported

    @O2 my service has been down for at least 12 hours now. Whats going on?

  • Hirsty2000 Mark Hirst (@Hirsty2000) reported

    Hey @O2, I think something is broken on your system. Trying to add an extra to my account, and can't do it on phone, tablet or pc. Says it will send a text, but never does. Might be worth checking out.

  • MikeyPB Mike P B 💙 (@MikeyPB) reported

    @nelsonchris82 @O2 Wow,always quick enough to take your money but why is service always poor, across many companies 🤔

  • SamCadman2 Sam Cadman (@SamCadman2) reported

    @O2 I’ve been trying all day to get in contact with someone from o2 to discuss my account. I’ve been cut off twice! Customers service is utter rubbish. Tomorrow I’ll be cancelling my contract I’ve had enough.

  • ianwilliamson4 Ian Williamson (@ianwilliamson4) reported

    @O2 @TheO2 there are major network issues with the network that O2 are not being honest about with their customers . I hav barely had any signal for 2 weeks. I've been with them for 7 years without a problem. Customer service is shocking and I'm leaving o2

  • LTBirmingham Little Theatre (@LTBirmingham) reported

    @O2 Hi there, are you able to help me move some PAYG balance between SIM cards? I tried calling CS 3 times and it drops as soon as someone answers...

  • Jadegil06894903 Jade gill (@Jadegil06894903) reported

    @O2 Any idea when the mast in my area (WA9) is going to be fixed. Been without any network for 2 days now, I need my phone for work and emergencies!!

  • Jadegil06894903 Jade gill (@Jadegil06894903) reported

    @O2 Any chance of a reply to my message? Your customer service is appalling.

  • ChilmaidDan Dan Chilmaid (@ChilmaidDan) reported

    @O2 you need to sort your customer service lines out. 40 minutes wait to get through to someone then get cut off when speaking to them, second time 53 minute wait to have the same thing happen again!!! I have better things to do on my Sunday afternoon...yes even in a lockdown!!!

  • liz_yeates77 Liz_Yeates 📣🐻🧀 (@liz_yeates77) reported

    @virginmedia I tethered my laptop to my mobile and drained my @O2 data to submit my dissertation. Now I have more time, I shall spend it looking for a reliable broadband provider. LOL at your customer response speed matching the speed of your broadband 10/10 for consistency