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O2

O2 Outage Report in Southwick, West Sussex, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Southwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Southwick, England

The most recent O2 outage reports came from the following cities: Peacehaven, Henfield, Lewes, and Worthing.

CityProblem TypeReport Time
Peacehaven Phone 3 hours ago
Henfield Phone 20 days ago
Lewes Phone 25 days ago
Worthing Phone 1 month ago
Shoreham-by-Sea Phone 3 months ago
Brighton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • sammi_hills
    Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • AngelineElliot1
    Angeline Celeste (@AngelineElliot1) reported from Brighton and Hove, England

    @O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • caroline_hal
    Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chrislh777
    Chris (@chrislh777) reported

    @virginmedia and @O2 both being down might just make me change providers tomorrow. Sick of their ****

  • davknowler
    D (@davknowler) reported

    @O2 sent a DM, can someone help please?

  • BADHofbauer
    This is not my beautiful house 🇪🇺 (@BADHofbauer) reported

    @O2 has owed me £182.50 for 2 weeks now since apparently they were going to refund it. They have still not given me my money back so I have paid twice to upgrade my broken phone. They were very quick to take my money but they have been awful at paying it back. Don't use #o2.

  • wavejewellery
    stop vio (@wavejewellery) reported

    @O2 It happens all@weeken in manchester wife had 4g best I get is 3 g im on payg she’s contract why is she getting preferential service.?

  • CAMURPHY
    Craig Murphy (@CAMURPHY) reported

    @O2 Not spoken to anyone yet, only the "virtual assistant", which was predictably why things went full circle! I'll phone customer services in the morning to sort it out! Get the dev team on the spend cap feature for MyO2! Thanks!

  • dlevick
    Dave Levick (@dlevick) reported

    @O2 @o2 I tryed again... This time gave up after 40 mins on hold... No one should have to wait nearly 3 hours and still not talk to anyone that can help... Somewhere a customer service manager is getting a bollocking.

  • biggybaggyboggy
    annie (@biggybaggyboggy) reported

    @O2 I had a problem with 4G yesterday but it now seems to be working. Thank you for the response, you are by far the quickest of all your customer service colleagues.

  • FazeyPie
    Fazey Pie (@FazeyPie) reported

    @O2 You’ve cut my brother off and prevented him from discussion with you over the phone and via online chat. He has no landline. How is he supposed to resolve his issue when you have blocked him from contacting you?

  • Murphy1C
    dave murphy (@Murphy1C) reported

    @O2 been a customer for years and find your customers service really unhelpful not good at all o2😡😡

  • rinnywee
    | Éireann Tilley | (@rinnywee) reported

    Hey @O2, your customer support chat is ******* dire. Thanks. Happy Christmas.