O2 Outage Report in Southwick, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwick, West Sussex, England
The most recent O2 outage reports came from the following cities: Shoreham-by-Sea and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Keating
(@Henry_Keating87) reported
@ChrisEddy_7 @O2 There’s a mast in Pontypool and malpas, the old mast surely is out of use now the cables are all cut. I’m in direct line of site less than 500m and highest I can get is 0.2 mgb… sure Cwmbran had one that was broken too
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Eddy 🏴
(@ChrisEddy_7) reported
@Henry_Keating87 @O2 I had issues from November 2019 until start of this month when I finally changed to Smarty. I was told at first it was temporary problem that was being fixed then for 18 months I was told too many ppl in my area used o2 so that’s why everything was slow……
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Andrew Adams
(@AndrewAdams20) reported
@O2 2 hours on hold to customer service. Any idea how long the wait is?
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Annakáy
(@smileysway_) reported
O2 are embarrassing, everytime I have a problem I have to run to the tl to get them to respond @o2 do better !
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Ross McArthur
(@rmcarthur1985) reported
@O2 received a call from your sales team 3 weeks ago and offered me an upgrade. Brilliant deal was told I would have it in a week and still waiting for it. No updates and poor service. Worst service very experienced
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Stephen Burns
(@Stephenburns65) reported
@O2 Have been in contact with helpline but waste of time just says our engineers are working on it but must be the worst engineers on the planet to spend this long to sort it out
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Lucas Coe
(@lucascoe) reported
@O2 My phone has been unusable for the past four days. Literally no signal at all. Apparently 4G issues in the area which won’t be fixed until April 2nd. Why am I paying full price for something I can’t use?
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Henry Keating
(@Henry_Keating87) reported
@magicmasteryoda @O2 Anyone taken it further should be able to get out on the small print somewhere, paying for a service you are not being provided
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VictoriiaEmilyy 🦋
(@Victoriiaem1ly) reported
@O2 I have had bad service for a few days now, restarted phone no better. 4G keeps cutting out and I get H signal
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Dan Dixon
(@NukaDan) reported
Hey @O2, a mast in the Lichfield area has been down for 7 weeks now, and customer services keep saying they have no date on a fix. Any possible updates on this?