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O2

O2 Outage Report in Southwick, West Sussex, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Southwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Southwick, England

The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Henfield, Lewes, and Worthing.

CityProblem TypeReport Time
Hove Internet 2 days ago
Peacehaven Phone 3 days ago
Henfield Phone 23 days ago
Lewes Phone 28 days ago
Worthing Phone 1 month ago
Shoreham-by-Sea Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • AngelineElliot1
    Angeline Celeste (@AngelineElliot1) reported from Brighton and Hove, England

    @O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • caroline_hal
    Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • Stephke_C
    Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • sammi_hills
    Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LexiPotato104
    LexiPotato (@LexiPotato104) reported

    @O2 I'm having some issues with 4G :c

  • HaroonC7
    Haroon Chaudhry (@HaroonC7) reported

    @virginmedia Mark from Glasgow, Barry from Glasgow and Aliyah from god knows where have all not bothered to return any calls. I am honestly t has ashamed by the service that has been provided by @virginmedia and @O2 having allowed this mid-selling to happen. They lure you in with promises.

  • Degsy_Wainy
    Derek Wainwright (@Degsy_Wainy) reported

    @O2 no signal in Garswood WN4 AGAIN. Mast down, update expected Friday. Come on o2 get a grip

  • ScionHikastle
    Scion Hikastle (@ScionHikastle) reported

    @O2 still no service signal you guys are having a laugh now it’s been 3 weeks ?????

  • Treehk2
    Treehk (@Treehk2) reported

    @Smeags842 @O2 Agree! Know this story and experienced it myself. Such terrible service. Log your report with Ombudsman.

  • mark1em
    Mark Middleton (@mark1em) reported

    @O2 can you please give me the contact details for your complaints department? As your customer services have just advised me that you don’t have one, and is unable to understand the simplest of requests

  • Gherkins79
    Mr McGoo (@Gherkins79) reported

    @O2 past two days there have been regular connectivity issues during the day in and around Bolton, has there been an outage as it’s getting annoying now with nothing working unless on WiFi ?

  • MrsH4175
    ❤️RW❤️ (@MrsH4175) reported

    @O2 Trying to buy ‘Wicked’ tickets through the app, but I’m not receiving a code. Please can you help?

  • dresdeb
    Beccy Dresden (@dresdeb) reported

    Mobile reception has always been terrible at my house - pretty patchy all over MK - though @O2 keep insisting there's no issue. Currently I can't seem to received SMS (texts), which is a big problem for any service using that for authentication 😳 Anyone else experiencing this?

  • sterigby7
    ste rigby (@sterigby7) reported

    @O2 another day moaning about signal. Absolutely shambolic