O2 Outage Report in Southwick, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Southwick, England
The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Henfield, Lewes, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 5 days ago |
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Phone | 25 days ago |
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Phone | 30 days ago |
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Phone | 1 month ago |
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Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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Shaun O’Brien (@shaunobrien_) reported from Hove, EnglandJust been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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A little bit Anton (@antpantss) reported from Brighton and Hove, England@O2 You never detect anything there literally no point
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Caroline Hall (@caroline_hal) reported from Worthing, England@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Johanna (@smileyblonde43) reported from Hove, England@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna (@smileyblonde43) reported from Hove, England@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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RKAsh (@rosiekent_kent) reported from Ashington, England@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Russell Macdonald (@russmacdonald) reported from Sompting, England@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, EnglandBeen subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Rob Hoegger (@robster277) reported from Peacehaven, England@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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joy flowers (@scruftgirl) reported from Brighton and Hove, England@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun (@shaunobrien_) reported from Hove, EnglandI’ve never known such crap customer service as I’ve encountered through @O2.
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Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Sam Hills (@sammi_hills) reported from Hove, EnglandWanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Em (@emilymorgan_x) reported from Brighton and Hove, EnglandNever known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Shaun (@shaunobrien_) reported from Hove, England@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Tyler (@wouldanyonecare) reported@O2 my Disney plus is charged on to my O2 every months on the 10th. If I want to get rid of it so I can pay with a card on Disney. When is the best time to cancel? If I cancel once the payment is added, do I get that 4 weeks I’ve paid for or do I miss out completely? 1/2
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Tim Lawrence (@timmott1978) reported@O2 When can we expect a resolution on the issue surrounding the iPhone 13 pro max? I was promised this would be resolved yesterday with a call from my local store? I know I am not the only one with this issue as another customer walked in with the very same issue yesterday?
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Freddie Farnfield - Standing With Ukraine (@FredFarnfield) reportedAfter being told this and considering the ****** experience both me and my parents have had with @O2, we phoned up customer care and asked to leave. But we were told that to change airtime network, we had to pay off the entire device plan too which was like £450.
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⚡️⚡️⚡️⚡️ (@philos2929) reported@O2 WHAT ******** DO I PAY FOR? you put your **** service up and I can’t call out? You guys are the ultimate fraud kings! How dare you put hard working people in struggle, through more struggle from an unusable service that is paid in full always?! Make me understand this please!
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Freddie Farnfield - Standing With Ukraine (@FredFarnfield) reportedMoral of the story, don’t take out a contract with @O2, not only is their network ****, they also lie to you and they don’t give a **** about your concerns, feelings or feedback. @O2, I have a simple message. Sort your **** out, stop ******* over customers and do better.
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✨GoddessBeth✨ NO TRIBUTE NO REPLY! (@Goddess_Beth96) reported@O2 customer service is just bloody awful!
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Toby Isaacson (@thingstobylikes) reported@O2 I still have no service this morning. Please acknowledge that you are aware this is affecting multiple customers and you are working on a resolution.
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Mel (@MelRTW) reported@O2 hi, I’m currently abroad, but not managing to get any service. I’m with people also on O2 who have managed to connect with zero issues. Is there anything I can do to get this resolved?
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⚡️⚡️⚡️⚡️ (@philos2929) reported@O2 I heavily suggest everyone refrain from signing on or even joining o2! If you were stranded and in need of calling family or being followed and tried to call afamily or friend, you wouldn’t be able to because they take your money and don’t allow you to call out! WHAT ********
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Sivada da (@sivada_da) reported@virginmedia @O2 why is it taking you the best part of 5 hours and counting to terminate a virgin contract ?