O2 Outage Report in Southwick, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwick, West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Shoreham-by-Sea and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Phone | |
| Shoreham-by-Sea |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Jones
(@fineartskaty) reported
@O2 this is the sixth day in December that we have had no phone reception! Not in a row, just randomly coming and going. It’s getting worse…. It used to be 1-2 days/month? @MelthamMBA anyone else locally have this problem? I’ve spoken to some others who say it is.
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H.L.R
(@HLR_Apparel) reported
@O2 imagine keeping your customers on the line till not resolving the issue and then hanging up because it's 4pm closing time. I guess your policy of TCF means nothing my next call will be FCA. Thanks O2 for ruining Christmas with your disgusting attitude towards your customers.
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Richard Walker
(@rickgwalker) reported
from
Whiteabbey, Northern Ireland
Is @O2 poor for network coverage in the Greater Belfast area?
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L🐀🪰
(@phantomsforev3r) reported
So now I’ve gone from being able to upgrade in 9 days to having to wait til April lmao!!!! @O2 customer service is so poor.. I’ll buy the phone elsewhere 💀
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Velta Maguire
(@VeltaMaguire) reported
@O2 the charging port on my phone has stopped working. I've only had the phone since March. It will still be under warranty. O2 chat is no help
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Mark ELVIS Goddard
(@GBsBestElvis) reported
@O2 Hi O2, we both have @EE phones which get a great signal all over our house, however for work use my wife has been issued an O2 phone, which gets a very poor signal, not good enough to conduct a conversation, except on the top floor of our house in one room! Is there something
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H.L.R
(@HLR_Apparel) reported
@O2 imagine you go to turn on your device only to find it does not work then when you speak to customer services they say your out of your 28day period which no one told me about. Now passed to insure team who can't do nothing so stuck with a paper weight need a manager call
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caits
(@caitlinnaughts) reported
@O2 my data isn’t working at all, restarted my phone 3 times and it’s still not working. Can someone help asap please
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blank
(@EACobbler) reported
@O2 I’ve lost my new sim that came with my new contract and phone, can you help me replace it please
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Babs❤️SoHo
(@villageofsoho) reported
@O2 checked network and said mast down but I just reset my network settings and now it works!