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O2 Outage Report in Southwick, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Southwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Southwick, England

The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Henfield, Lewes, and Worthing.

CityProblem TypeReport Time
Hove Internet 4 days ago
Peacehaven Phone 5 days ago
Henfield Phone 25 days ago
Lewes Phone 30 days ago
Worthing Phone 1 month ago
Shoreham-by-Sea Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • caroline_hal
    Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • robster277
    Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • sammi_hills
    Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wouldanyonecare
    Jacob Tyler (@wouldanyonecare) reported

    @O2 my Disney plus is charged on to my O2 every months on the 10th. If I want to get rid of it so I can pay with a card on Disney. When is the best time to cancel? If I cancel once the payment is added, do I get that 4 weeks I’ve paid for or do I miss out completely? 1/2

  • timmott1978
    Tim Lawrence (@timmott1978) reported

    @O2 When can we expect a resolution on the issue surrounding the iPhone 13 pro max? I was promised this would be resolved yesterday with a call from my local store? I know I am not the only one with this issue as another customer walked in with the very same issue yesterday?

  • FredFarnfield
    Freddie Farnfield - Standing With Ukraine (@FredFarnfield) reported

    After being told this and considering the ****** experience both me and my parents have had with @O2, we phoned up customer care and asked to leave. But we were told that to change airtime network, we had to pay off the entire device plan too which was like £450.

  • philos2929
    ⚡️⚡️⚡️⚡️ (@philos2929) reported

    @O2 WHAT ******** DO I PAY FOR? you put your **** service up and I can’t call out? You guys are the ultimate fraud kings! How dare you put hard working people in struggle, through more struggle from an unusable service that is paid in full always?! Make me understand this please!

  • FredFarnfield
    Freddie Farnfield - Standing With Ukraine (@FredFarnfield) reported

    Moral of the story, don’t take out a contract with @O2, not only is their network ****, they also lie to you and they don’t give a **** about your concerns, feelings or feedback. @O2, I have a simple message. Sort your **** out, stop ******* over customers and do better.

  • Goddess_Beth96
    ✨GoddessBeth✨ NO TRIBUTE NO REPLY! (@Goddess_Beth96) reported

    @O2 customer service is just bloody awful!

  • thingstobylikes
    Toby Isaacson (@thingstobylikes) reported

    @O2 I still have no service this morning. Please acknowledge that you are aware this is affecting multiple customers and you are working on a resolution.

  • MelRTW
    Mel (@MelRTW) reported

    @O2 hi, I’m currently abroad, but not managing to get any service. I’m with people also on O2 who have managed to connect with zero issues. Is there anything I can do to get this resolved?

  • philos2929
    ⚡️⚡️⚡️⚡️ (@philos2929) reported

    @O2 I heavily suggest everyone refrain from signing on or even joining o2! If you were stranded and in need of calling family or being followed and tried to call afamily or friend, you wouldn’t be able to because they take your money and don’t allow you to call out! WHAT ********

  • sivada_da
    Sivada da (@sivada_da) reported

    @virginmedia @O2 why is it taking you the best part of 5 hours and counting to terminate a virgin contract ?