O2

O2 Outage Report in Southwick, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwick, West Sussex, England 01/02/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwick, West Sussex, England

The most recent O2 outage reports came from the following cities: Brighton, Haywards Heath, Worthing, Pulborough, Hassocks and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomHaywards Heath Phone
United KingdomBrighton Phone
United KingdomBrighton Phone
United KingdomWorthing Phone
United KingdomHaywards Heath TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyy_nicoleee emily nicole (@emilyy_nicoleee) reported

    @O2 I am away in the USA and I can’t make outbound calls, please can you help?

  • I4mL3gi0n I4mL3gi0n (@I4mL3gi0n) reported

    @O2 I'm not roaming in the eu. I'm in my bloody house and this is the crap service i am paying for!

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    1 of 2 @O2 How many times do I have to be promised a manager call back within 24-48hours for it not to happen? And when it finally does happen after 5 attempts, I’m promised if I give him 48 hours to sort the issue he promises it’ll be sorted’.. doesn’t get sorted🙄….

  • jobs4couples Shaw Stanley (@jobs4couples) reported

    @O2 I signed up for a contract 5 days ago. I paid you your £30 upfront fee for a new iPhone and have not heard anything since. When I try sign in it says still under review and can take 48 hours - NOT FIVE DAYS! I have sent you three pm on Twitter already. No reply! What's Up?

  • misswaaaaagh Misswaaaaagh (@misswaaaaagh) reported

    @goblinshagger @SimonCBondar @O2 They've told me I can't even cancel until this fault is fixed..

  • crewsader808 Eddie Wilde (@crewsader808) reported

    @O2 how come when I'm in my home town of Crewe or visiting North Wales Conwy, Rhyl area I struggle to get ANY network coverage but sat in Ibiza I have 5G

  • foster_pamella Pamella Foster (@foster_pamella) reported

    @O2 I haven’t redeemed my virgin wine offer but when I put my code in it’s saying I have. I haven’t made any orders can you help? Thanks.

  • arliv37918108 ar37918108 (@arliv37918108) reported

    @Gatt_ @O2 Their mobile reception is awful.

  • dynamicdragon2 Beth 🤓 (@dynamicdragon2) reported

    @O2 your 4G coverage is absolutely shocking, £30 a month airtime for unlimited data which never works 👏🏻

  • Phantomski David Dosoudil (@Phantomski) reported

    Dear @O2 Yet again I have to use Twitter to escalate issues that remain unresolved as if no one cared. I’m in the Czech Republic (again) and I can’t make/receive calls (again). Most of the time the network doesn’t even connect. Another (non-O2) SIM works no problem. Help?