O2

O2 Outage Report in Southwick, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwick, West Sussex, England 09/12/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwick, West Sussex, England

The most recent O2 outage reports came from the following cities: Brighton and Hove and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Phone
United KingdomHaywards Heath Phone
United KingdomBrighton Internet
United KingdomWorthing Internet

Community Discussion

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O2 Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • Stephke_C Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Walayat_Family Dr Serac Engerraund (@Walayat_Family) reported

    @O2 "Sorry, a phone mast close to you isn't working. A traffic incident has damaged our equipment. Our engineers are on the case but your service might come and go until we fix it, sorry. We’ll update you by Tuesday 1st November 2022"

  • Logical1966 Aaron is wearing a mask (@Logical1966) reported

    @colinrtalbot @O2 Good luck with that they cancelled a new contract because they got it wrong (in the cooling off period) they are now threatening me for none payment of the entire contract I never activated the sim never used it on 11th call still not resolved

  • DanielBreston Daniel Breston (@DanielBreston) reported

    @O2 the changes to your website means consumer customers can no longer view their bill. How do we see our bill please? When I called support, they said the issue might take up to 5 days to resolve.

  • T0nicTh3S3shH0g Stuart De Rossi (@T0nicTh3S3shH0g) reported

    Has anyone else been just getting hit with this from @O2 for the last couple of weeks?? 🤔 Think they may have just given their customer service department a couple of weeks off!!!

  • wugwell09 roland pascoe (@wugwell09) reported

    @colinrtalbot @O2 Try The Phone Coop. No problems with mobiles or broadband since 2004.

  • DanielBreston Daniel Breston (@DanielBreston) reported

    Morning @O2! Is it true that the facility to download a VAT invoice, if you are a consumer customer but your firm pays for your phone bill, is no longer available? I have tired support & they suggest it will 3-5 days to let me know.

  • davegriffin1233 David Griffin (@davegriffin1233) reported from Norwich, England

    @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

  • TinkMissy Missy Tink (@TinkMissy) reported

    @Jimbobthon @O2 I have the same issue but with data. Can’t use internet, been trying to sort it since august. Count your self lucky you got a reply from them.

  • AngMurphy8 Ang Murphy (@AngMurphy8) reported

    @colinrtalbot @O2 Was on the phone with Tesco Mobile over issues with an O2 mast yesterday. Still don't understand how when 2 phones are lying next to each other whilst on charge, 1 can be pinged by a mast in a different, non-EU country. Thankfully, they've waived the £50 charge this incurred.

  • AshtonVilla6 Ashton Villa 🦁 (@AshtonVilla6) reported

    @jodielouiseart @O2 Im on Sky Mobile which is O2 and as soon as I walk out of my house to walk the dog i'm cut off from the world. It says I have 4g but a very slow connection if any connection at all.