O2 Outage Report in Southwick, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southwick, West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Brighton, Lewes, Hove, Henfield and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone | |
| Henfield |
Phone | |
| Pulborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Huw Roberts Republic of Wales. 🏴
(@JohnRob92251513) reported
@O2 One of your “customer care” people slammed the phone down on me on Saturday morning. That’s the end. I’m bloody sick of you. Good riddance.
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Mandy
(@MasonA_Mrs) reported
Still haven’t got one, and on hold again. What happened to good customer service? @O2 Is because we want to leave that we’re being given the run around? Can someone help tonight @O2
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Bobby Makepeace
(@BobbyMakepeace) reported
@O2 I'm very annoyed. One of your Call Centre workers has put the phone down on me twice in the past 20 minutes. You've sent me a Samsung to test my SIM card without a charger. I'm an iPhone user. What is going on. Your automated system is ridiculous.
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Shameena
(@Shameenai) reported
@O2 I'm so annoyed and upset, I'm trying to remove my spendcap so I can call my husband abroad as my father in law has just died and everytime I call your phone line just cuts me off!!!! I can't remove it online there is just no help!!!
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 How do I make a formal complaint? Your customer service is absolutely disgusting! Will be leaving at the end of my contracts
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Ria Cockbain
(@MariaCockbain) reported
@O2 Unable to get signal at home. Any actual help from O2?
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Shelley Gordon
(@shelleygordon88) reported
@O2 trying to change a billing date is the worst experience ever. However if I don’t pay the bill I bet you would call me then......wanna explain how to do this as your website say to call but no ones there when you do!?! Bad customer service
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Simona Manni
(@minocria) reported
@O2 waited 20 minutes to speak to you and the call was cut off after only a few seconds. Website seems down as well. How can I speak to you urgently about massive roaming charges while stuck abroad?
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 Nope - called your hopeless customer service, to be told that it would update within 24 hours of order. Still hasn't, but you have taken my deposit.
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Chembie
(@Chembie4) reported
@O2 absolutely disgraceful! Tried 3 times to get support today and I ended up being connected with another o2 customer who was trying to get through!! What are you playing at?