O2 Outage Report in Southwick, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Southwick, West Sussex, England
The most recent O2 outage reports came from the following cities: Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet | |
| Brighton |
Phone | |
| Lewes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
-
Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
-
Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
-
Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
-
Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
-
Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
-
Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
-
Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
-
Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
-
Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
-
RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
-
RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
-
Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
-
Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
-
A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
-
Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Dixon
(@paulbt38) reported
@O2 I have been trying to get through to your customer services as I have cancelled a ddm which was coming from my account for a phone that now hasn’t been used in several years. Every time I get through it seems when the adviser realises it’s a complicated call they hang up.
-
Customer Service
(@vmbusinesshelp) reported
@AndyErak @vmbusiness @O2 Hello, I am sorry to hear that, for further support with this can you please call the number 0800 052 0800 and then Option 3 adn the faults team will be able to assist with this for you. many thanks
-
Rowena Coxwell
(@MiggleM) reported
My @O2 4G is so horrendously slow nowadays. It’ll barely load a website. Is anyone else having the same issue? I don’t imagine my phone is the issue but idk
-
Nichola Hough
(@nhough21) reported
@O2 please can your fraud team ring me I am fed up of messaging you seem to think it is ok for someone to purchase an i phone on my account with all my details then keep ringing me for the details of the phone and no help from #02 no complaints department no customer service
-
Diego Ochoa
(@DiegoD8Ochoa) reported
@VMO2News @virginmedia PS: since we have to hotspot our 4G from @O2 to have video calls all day I hope that my refund covers both the Virgin bill and the O2 bill for me, my partner, my neighbours and anyone else in SE19 that are getting screwed by your issue.
-
JJ ANN Nodgnal
(@jennylangdon) reported
@O2 can you tell me wether service is ok in the CO16 area. I’m having terrible trouble with what’s meant to be 5G but I’m actually on 3G that will barely work??
-
Rob Swinfen
(@RobSwinfen) reported
@SkyHelpTeam Why is my mobile data so poor and weak on your network? It has been deteriorating for the past month and I’m starting to question what I’m paying a premium for…. Please can someone contact to see about rectifying or else I will go back to @O2
-
Darren Morgan
(@mrdarrenlmorgan) reported
@O2 I'm told it is impossible to refund money paid. This is disgusting, the service is the worst l have ever received. After over 20 years is it time to change networks?? Poor Service!!
-
Jayden Adams
(@OfficialJxyden2) reported
@O2 Hi my mobile roaming data won’t work can you help?
-
Adam
(@elvdub) reported
@O2 1mbps 4g is awful