O2 Outage Report in Henfield, West Sussex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Henfield come from postal codes BN5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Henfield, West Sussex, England
The most recent O2 outage reports came from the following cities: Lewes, Hove, Henfield, Pulborough and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Hove |
Phone | |
| Henfield |
Phone | |
| Pulborough |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil W
(@nwinny72) reported
@OmbudServices hi, how can I start a complaint against @O2 who, after 38 days are still refusing to refund an upfront payment I made towards a phone I sent back?
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Darren Woollam
(@WorkoutWoollam) reported
@O2 hi. There is a mast issue at st5 2le for over 2 weeks now. No info or updates on your issues page. What’s going on?
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Elise
(@elise_john85) reported
Hi @O2 can you tell me how to sort out Volt please?I’ve tried on the o2 app but have very little phone reception in my house and currently my Virgin broadband isn’t working. Both accounts are at the same address so I’d like some of the benefits please (signal and wifi preferably)
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@O2 I need a copy of proof of my order can u help
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aria ❁
(@arminsoyster) reported
@O2 could someone please help me access my account ? my payments won’t go through no matter what card i use and my service has been cut off so i can’t access my account with the text verification
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Viry Chorein
(@ViryHonest) reported
@O2 when are you going to fix the mast in central London??? No Internet when out and about and I am paving you the full amount for the service
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Tom
(@_thisistom) reported
@O2 could you answer the above?? I’m a new customer and your lack of response isn’t great
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Ryan / Empire of Books 🏳️🌈
(@empireofbooks) reported
@O2 am trying to upgrade to iPhone 14 plus max but it won't give me the option but all the other models come up. Can you help?
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tasha
(@tashajulianne) reported
@O2 the link for odeon cinema ticket is broken?
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keith watson 🇪🇺💙
(@kw1330) reported
@O2 gues ur all crazy busy … hav Soto *** with battery life on iPhone 13 pro IOS 15.6.1, gets down to 75% then dies. Restarts itself and it’s on 0 ?