O2

O2 Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henfield, West Sussex, England 10/25/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henfield, West Sussex, England

The most recent O2 outage reports came from the following cities: Hove, Henfield, Pulborough, Brighton and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomPulborough Phone
United KingdomBrighton Phone
United KingdomBrighton Phone
United KingdomHorsham E-mail

Community Discussion

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O2 Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • RobBarnes09 rob barnes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobBarnes09) reported from Lyminster, England

    @andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bastythegreat Perry Watts (@Bastythegreat) reported

    @O2 Hi yes I have a couple of times now and when I try to ring myself it just says number not in service

  • TriggziGaming Triggzi (@TriggziGaming) reported

    @O2 arguably the worst customer service I've ever dealt with. Shambolic.

  • meg_b17 Megan Boardman (@meg_b17) reported

    @O2 I have already done all of that. Your advisors back in august said there was an issue in my area being looked at. We are now in December and it’s worse

  • 1980cavalli Usma Ali (@1980cavalli) reported

    @O2 3 online chat conversations, 3 phone calls, all of them I’ve been cut off from! Please can someone help me with my upgrade?!?

  • Nat80430656 Nat (@Nat80430656) reported

    @O2 husband got a Samsung z flip 3 two weeks ago, had it in a case with a screen protector on it. He opened it earlier to find a green line down the right side and a crack in the screen. Really hope o2 replace this. Social media full of similar complaints

  • rachelastacey1 rachelastacey (@rachelastacey1) reported

    @O2 my sisters phone was delivered without asking for ID and a neighbour who took it in November, she still not received the phone or any help from O2 after calling over 10 times and while still paying, please resolve this issue now as it’s ridiculous

  • harpist100 Caroline (@harpist100) reported

    @O2 Do you think someone from @02 would reply to my DM? Need a number of someone to call from landline No service in home area on TWO large data contracts for over TWO weeks Network still not fixed Appreciate problem with network However don’t see why we should pay for NO service

  • AJhughes92 Adam Jackson Hughes (@AJhughes92) reported

    @O2 @Apple I’m sick to death of this IPhone XR. There’s always a fault with the microphone or speaker! 2X I’ve got a replacement and maybe another one! Why am I paying monthly for a phone that is a awful 💩. I should use the #GooglePixel6 again but I love my Apple Watch too much!

  • markmeikle1 Mark Meikle (@markmeikle1) reported

    @O2 having trouble redeeming the O2/Odeon voucher. Can anyone assist?

  • Bastythegreat Perry Watts (@Bastythegreat) reported

    Hey @O2 my number should be ported over, it went off my old phone at 11am and it still isn't in service...should it take this long?