O2 Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Doncaster, Rotherham and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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cdavies
(@windowfilmit) reported
from
Rawmarsh, England
@O2 what's up with the signal !!!
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Kevin Evans
(@underwatergeek) reported
from
Darton, England
@O2 I've never placed an order with you. That's my work email.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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melvin
(@thegreatmelmo) reported
@O2 when are you going to fix the signal in my area (E15 3PW)? It's been a week now and the data speed is acceptable. 😠
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Andrew Driscoll
(@AndrewDrisc) reported
@O2 I've not really checked as spend 90% of my time there. I've raised this as a complaint now anyway so hopefully I can get a response quickly
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Amran Ahmed
(@amranioahmeda) reported
@O2 after many years on the 3 network Moves to O2 in January on £31/mnth deal. 3months in, I get email telling me that my monthly bills going up to £35 for the remaining 21months (unless it goes up again next year!). An additional £84. This is just not right!
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ladydorissharkey❤️
(@lady_sharkey) reported
@O2 @AppleGeek007 We’ve already got it in hand Thanku.. been reported to the relevant people as it is a major security, data protection and safeguarding issues!!
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R B
(@RhiannonBidwell) reported
@O2 I need you to change my settings urgently! You’ve turned off 4g and I have no signal! I need to be contactable asap!!!!
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Garry Lynch
(@GarryLynch15) reported
@O2 customer service and customer relations an absolute joke get my account fixed now or I'm leaving.....20 years as a customer does that even mean anything?😡
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Luke jeyes
(@LukeJeyes) reported
@O2 how hard is it to port a number to you? Very hard judging by your incompetence!!! Should have been yesterday then today and it still hasn’t happened 😡😡not good as a new customer!!!!
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Geeks With Wings
(@GeeksWithWings) reported
@O2 Thanks for replying, the problem seems to be widespread, many people without signal in and around country Durham.
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Alfie Kingston
(@AlfieKingston) reported
@O2’s Customer Service is horrifically inadequate.
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Tony Sutton
(@tony_sutton) reported
@UbuntuBhoy @O2 PAC between O2 to O2 won't work. You have to transfer out then back in once 30 days is up. Stupid, yeah.