O2 Outage Report in Rotherham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Doncaster |
Internet | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Doncaster |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam o shea
(@Liamoshea94) reported
@O2 Old SIM card is not active. Yes transferring from one pay monthly to another. Got told there is a nationwide issue effecting all upgrades/number swaps. How long will this take to fix?
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Babu Frik
(@_JXLO_) reported
@O2 Since the day virgin made the mistake of switching to you guys from EE who I had absolutely 0 problems with and never have had problems with. Every time I’ve had an O2 contract the signal has been dreadful. I have to walk out my house just to make a phone call.
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Mark kendall
(@Markkendall3) reported
@O2 It's not O2 customer service it's nothings call no answer email no answer
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🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤
(@staceybwfc) reported
@O2 Hi. Are there any service issues in M28 area? Signal has been really low since Tuesday evening and data service is virtually non existent!
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Antonella
(@hatteriaUK) reported
@O2 I’m in France with O2 payg and can’t make nor receive calls! Unable to call your cust service. No online chat. I’m stranded. How is it possible?
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Lizzie
(@hidclarke) reported
@O2 finally get my new phone and need to transfer my phone number from my PAYG sim to my new Pay Monthly Sim. Have tried to get a PAC code but there is an issue. So currently have 2 phones and 2 accounts with you. Please help and issue a PAC code
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Sally Chua
(@salleechua) reported
@O2 At the moment I am not connected as it is under investigation for fraud. I was told by customer service that cannot interrupt the inside process. What does even means? Sound like an excuse to chip away consumers’ right to access their information.
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Sam Cambridge
(@SamCambridge70) reported
@virginmedia @O2 I have just had a direct debit payment taken from my account from o2 after upgrading my Virgin package. I have not agreed to this, nor do I need it. Customer sales = scam artists. Despicable way to treat your customers.
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Si 🏴🖤💚🖤🏉
(@B1G_SI) reported
Very poor service from @O2 yet again over 3 weeks now no contact from complaints department . Yet youll take my money out via DD on time wont you. Robbing bastards
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Staceyhillx
(@staceyhillx) reported
My @O2 signal is so crap.. I can't get Internet anywhere these days.