O2 Outage Report in Rotherham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Rawmarsh, Sheffield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Rotherham |
Internet | |
| Sheffield |
Internet | |
| Doncaster |
Phone | |
| Barnsley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Ockwell
(@ockwellp) reported
@O2 I’ve received an email saying I have won a free break with Canopy and Stars via O2 Priority Moments but I cant book any in the collection. Is there a problem?
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Craig Barber
(@PureKillForce) reported
@09EA63 @O2 Where is it now?? Been through almost every menu in the stupid thing and still can't find the temporary greeting section. Only thing i could find about in online was this tweet, with the @o2 response being as useless as the new VM system.
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James Stratford
(@_ItssJames) reported
Just had to send @O2 another email regarding signal in my area (spoke to them 6 months ago about it) looking forward to being out of contract in June and signing elsewhere
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Susan Lee
(@SusanLeeEcho) reported
@VodafoneUK Thanks so much @VodafoneUK but just checked and he is an O2 customer - hoping @O2 will be as responsive as you are
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Phil 📱+ 🚗 = ❌
(@Gonklet) reported
@O2 Is your web site down? Keep getting error 400
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Ello
(@Ello98002819) reported
@O2 twice I have tried to join O2with a pac code. Twice it has not gone through meaning I am paying my current provider whilst being charged for O2 which I cannot use. Is the service always this bad?
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Tania Murphy
(@T_Murphy2019) reported
@O2 Yes the billing address matches the card. There are no known issues on her end. It just seems odd as this is the 2nd month running this has happened. I don't want to make a habit of having to ask my uncle to pay the money then give him it back. It's just really frustrating.
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Lucy Guest
(@LucyGuest8) reported
Why is it so hard to get through to O2 ! Advised first attempt 15 mins wait but in the end took so long couldn’t hold, now on with 3rd attempt and again states 15 mins delay and here we are 40 mins later. I need to cancel my account because you sent the order 2 weeks late ! @O2
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Clare
(@clare_11) reported
@O2 every time I turn off my WiFi my 3G/4G doesn’t appear? Can you help please?
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Charli
(@charli_bigspuds) reported
@O2 Yes both website and app and I've been a customer 4 months now?