O2 outages and service status in Rotherham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Rotherham, including 1 direct report.
- The most common problems reported in this area mention E-mail and Phone.
- The most recent signal from this area was received May 18, 1:45 PM GMT+1.
- E-mail (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Sheffield, Barnsley, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 4 hours ago |
|
Sheffield
|
6 days ago | |
|
Barnsley
|
21 days ago | |
|
Sheffield
|
Phone | 1 month ago |
|
Rotherham
|
Phone | 2 months ago |
|
Rotherham
|
Phone | 2 months ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Andy (@theandycooke) reported from Barnsley, EnglandReally glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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andy the merrymiller (@andyshaw71) reported from Rotherham, England@O2 why is my phone not getting a signal
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Luke (@LukeA8) reported from Barnsley, England@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Kevin Evans (@underwatergeek) reported from Darton, England@O2 I've never placed an order with you. That's my work email.
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Carole ☘️ (@SouthernCazza1) reported@O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.
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Valerio (@19valerio81) reported@O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.
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Mark (@CariadFfisio) reportedI am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2
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Hayley Laura (@LilHay) reported@O2 two hours been waiting for u to sort the issue, respond to my dms immediately please.
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Melly P (@mellypeters) reportedJust let me know why you visited the store instead of using the online chat when you had the issue with the e-SIM. WHAT A JOKE Your issue could have been resolved much faster, but sorry about that. I understand, and I can give you £20.00 as compensation @O2
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John Taylor (@TaylorSurrey) reported@O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?
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Shana Hendry (@Happyengland79) reportedSort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!
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Philip Walsh (@Trausselocal) reported@HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.
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Viridis (@Lord_Viridis) reported@O2 @alibongo54 Hahahaha oh my god. FIX YOUR APP. ITS NOT US. Ticket ref CIT-A390334