O2 Outage Report in Rotherham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Doncaster, Rotherham and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Internet | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Doncaster |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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N.C
(@Hardwired_2_s_d) reported
@O2 Oh What a regret from my side to be a customer of O2. What a bad decision I have made. I have been promised to transfer my old number in 48 hours, but its been two weeks, and no one provides a solution.
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Thomas Drake
(@_drakeO) reported
@O2 (tweet 2 of 2) Constantly being cut off as well. Now totalled to just over 6 hours of calls just to get nowhere. Absolute shambles, am a long standing customer, however now taking business to a rival instead as I have had enough, you do not deserve my money!
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Lisa matthews
(@matthews3343) reported
@O2 Be nice if 02 acknowledged my questions and cutting phone of but put complaint in with financial ombudsman now
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californiagirl1994
(@careysgirl50) reported
@O2 Hi I cancelled my contract the day after signing (cooling off period) and I was told by a lady I talked 2 online I have copies that it wud b cancelled within 2 wks I had £25 taken out on 10th jan which I would like back .still waiting for a response 4 my email complaint also
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hieleana
(@hieleana) reported
@O2 can you help please. Credit check keeps getting declined. I have spoken to credit referral and they have said they put in an appeal and I have not heard from them since. I don’t want to keep trying until I know it will work as it will affect my credit score
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Andy 🇬🇧 🇪🇺 + 27 others
(@Andy_suth_pt) reported
@BorisJohnson @virginmedia @O2 You lied about the rest though. Roaming charges. Remember when you assured everyone roaming charges weren't coming back? You can't help yourself you utter lying bastard
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Ro Liyanage
(@RoLiyanage1) reported
@O2 Still waiting for resolution. We he have essentially been sold a completely broken phone and customer service has been terrible. This was a birthday present and in DM we have been assured it will be sorted out . Still waiting for what to do next and a replacement etc .
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Ryan Taylor
(@RyanMarkTaylor) reported
@O2 have honestly the most complicated and frustrating customer service I think I’ve ever come across. Seems the only way to contact them is on chat through app, then options are limited with no way to ask about anything outside of them & then they never answer anyway?!
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felixfelix
(@felixfvhu) reported
@colin_maddocks @O2 As consumers we need to be able to monitor the usage and take action if needed. Same with any service provided i.e gas / electricity. It's unfair for them to provide no way of monitoring usage and surprise me with thousands of pounds of charges.