O2 Outage Report in Rotherham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rotherham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Rotherham, England
The most recent O2 outage reports came from the following cities: Sheffield and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Doncaster |
Internet | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Doncaster |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rotherham, England
Latest outage, problems and issue reports in Rotherham and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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m@tty
(@mjwinning11) reported
@O2 surely the worst network provider out there. So many areas that have drop out zones by me. Can’t message, call, no internet. Sort it out 02!
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Samantha
(@Wee_Sammy_xoxo) reported
Why are you not replying to my tweets or DM's @O2 only been trying for days. The service is shocking.
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J
(@jenharp7) reported
from
Doncaster, England
@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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susan williams
(@schmoo5) reported
@LauraSummersNow @t1d_warrior_mum Omg happened to us in jump @O2 - the weird thing was we were throwing my sons party & a boy who we didn’t invite happened to be there. I felt super bad &explained it was numbers but then a load of my elder daughters friends turned up for a party she hadn’t been invited to..Karma!
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Kerry w
(@Kerryw69739210) reported
@O2 very poor customer service,unresolved issue,passed from one call handler to the next to then be hung up on!!!awaiting your response to resolve a simple issue which you are over complicating!!!!!
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Carole Maitland
(@CaroleMaitland) reported
@SimonMaitland @O2 Just glad we put a stop to it before any damage was done... The number used to contact me has been reported, and O2 are investigating.. A new account is now sorted with O2 so problem solved
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Mona Keeling
(@MonaSarah15) reported
@Epic_Kirsty @O2 Everytime I try to call, the waiting time seems to go up. I've only spoken to a human once! @virginmedia I wish you hadn't offered me that deal with the O2 sim, I never had a problem getting through to you guys!
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Stam kal
(@Stamkal1) reported
@O2 bought two Samsung watch5 on contract , they work fine in the UK but now abroad (EU) don't work. Can only do emergency calls. Enabled data roaming but calls should work in any case. When calling them it goes straight to vicemail. Cannot get through to o2 customer service
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Sue Gale
(@smug53) reported
@O2 how do I get to speak to a manager failing that I will go to the ombudsman every customer services person gives a different response just want to revert to devious tel number what should take max 24 hours taken a week