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O2

O2 Outage Report in Treeton, Rotherham, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Treeton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Treeton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Treeton, England

The most recent O2 outage reports came from the following cities: Rotherham, Chesterfield, Barnsley, and Sheffield.

CityProblem TypeReport Time
Rotherham Phone 5 days ago
Rotherham Phone 6 days ago
Rotherham Phone 10 days ago
Chesterfield Phone 12 days ago
Barnsley Phone 22 days ago
Chesterfield Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Treeton, England

Latest outage, problems and issue reports in Treeton and nearby locations:

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • barnsleysime
    Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England

    i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!

  • lottie_Freeman2
    lottie (@lottie_Freeman2) reported from Doncaster, England

    @O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please

  • atwal_brice
    Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • JPerlstrom
    jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England

    @O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • goonie2008
    Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • LukeA8
    Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @Tallulah_Silver @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob

  • LexioftheDSC
    Your Bible (@LexioftheDSC) reported

    What in the actual hell is going on with @O2 ?! Trying to pay an overdue balance to remove restrictions is like pulling teeth. I've had TWO payment management advisors hang up on me, for goodness sake!! This is absolutely ridiculous

  • Ms_Cherry_B
    🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @o2 Again, I am asking you to justify this enormous price rise, when for the past month, you haven’t given me value for what I am currently paying. My local mast has been down for over a month with no sign of a fix (the brief 24hr on 21-22nd doesn’t count). What gives?

  • adviceNorm
    Norman Stevenson 🇺🇦🇬🇧🇺🇦 (@adviceNorm) reported

    @O2 @virginmedia Please help! It’s impossible to get help from 02 - they are billing me for a phone number I haven’t got and don’t want to help. They also ignore complaint letters. Anyone out there ever had any good service from them?

  • TimberlandRBX
    dooba (@TimberlandRBX) reported

    @O2 I pay over £11 a month for only 10GB and it's still slow as hell

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @Zahid94A @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob

  • ItsCee_xo
    CeeTheFree ✨ (@ItsCee_xo) reported

    @O2 I'm genuinely disgusted by the "customer service" journey you've just taken me on. Stuck on the phone for over an hour to an advisor who had no clue what she was doing, and STILL nothing resolved. Honestly the worst experience I've had calling any company ever

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @page_pageyworld @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment

  • JodieMarchment
    Jodie Marchment (@JodieMarchment) reported

    @Arthur_Dave @O2 I’ve been trying to cancel my contract since February 13th so good luck! They’ve cancelled my disconnection yet promised me it would be sorted and I’m still with an active account on March 31st. Hopefully you get yours sorted soon! 🤞🏻

  • nastybigsister
    SuperNanny’sNastyBigSister (@nastybigsister) reported

    @JaneyGuy10 @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob