O2

O2 Outage Report in Oughtibridge, Sheffield, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Oughtibridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oughtibridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Oughtibridge, Sheffield, England 10/20/2025 05:25

October 20: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oughtibridge, Sheffield, England

The most recent O2 outage reports came from the following cities: Rawmarsh, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Total Blackout
United KingdomSheffield Phone
United KingdomRotherham Internet
United KingdomSheffield Internet
United KingdomBarnsley Phone
United KingdomRotherham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Oughtibridge, England

Latest outage, problems and issue reports in Oughtibridge and nearby locations:

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • Sarahmh1982 Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • westyturk stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Elf0207 Emma Williams (@Elf0207) reported from Rawmarsh, England

    How do i complain to 02 because there after service is horrendous. Put a new sim in weeks ago and not had data since and keep getting fobbed off everytime i ring. @O2

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • titchyowl titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses

  • Gylo NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • colinbut66 Colinbut66 (@colinbut66) reported

    @O2 are actually fix this issue you need a better IT department

  • neil_a_burke Neil Burke (@neil_a_burke) reported

    @O2 trying to register as a new customer and the My O2 app has been down for hours. Called CS and they were useless. Awful experience. When will the app work and why is it down?

  • The_jenn_nelson Jennifer Nelson (@The_jenn_nelson) reported

    @O2 Still not working 😭

  • KatePinkSmith Kate Smith (@KatePinkSmith) reported

    @O2 Never more than 1 ticket available on the odd occasion on the @gigsandtours site with the addendum. Then you can never progress to the next screen! It’s still a shocking shitshow. Embarrassing this @o2. Who’s head(s) is rolling?! 🤬😫😱

  • davcathm Catherine Davison (@davcathm) reported

    @O2 Utter disgrace 5 hours and still can’t log in - been a customer for 24 years..so much for priority 🤬

  • mcivor_lauren Lauren mcivor (@mcivor_lauren) reported

    @O2 I’m stuck in a loop when I try log into my account - I keep seeing a rugby video and I really had wanted to try get Peter Kay tickets - any ideas how to fix?

  • ceryslindsay cerys towler (@ceryslindsay) reported

    @Stuart_of_skelf @O2 I had the same issue. No code sent!

  • agent0708_ K (@agent0708_) reported

    @O2 How about an apology for those of us who have been trying to access the app all day.! Rather than bragging about sale tickets which is BS as app down all day.! #o2priorityshambles

  • LukeBradford_ 卢克 (@LukeBradford_) reported

    @O2 I’m trying to book priority queuing for tonight’s event but your app is down because of the Peter Kay release. Can you help me? As your advisors on the phone could not.

  • sharons77 Sharon Kennedy (@sharons77) reported

    @virginmedia @virginmedia @O2 this is absolutely shambolic, nearly 3pm & still getting blank screen or msg advising "not working " your supposed to be one of the largest communications companies?