O2 outages and service status in Auckley, England
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- O2 generated 0 outage signals in the last 24 hours around Auckley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Auckley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Auckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Auckley, England
Latest outage, problems and issue reports in Auckley and nearby locations:
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Simon Dennis (@sjadennis) reported from Doncaster, England@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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J (@jenharp7) reported from Doncaster, England@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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garybates (@garybates) reported from Austerfield, England@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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dea (@dea21400469) reported from Doncaster, England@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J (@jenharp7) reported from Doncaster, England@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 I’ve sent you a dm regarding my phone signal
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Shiela Seymour (@Askernite) reported from Askern, England@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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J (@jenharp7) reported from Doncaster, England@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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lottie (@lottie_Freeman2) reported from Doncaster, England@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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J (@jenharp7) reported from Doncaster, England@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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Brad (@bradswfc__) reported from Doncaster, England@O2 Got one, sorry for the bad language wasn't your fault
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Stefan Sladek (@stefansladek) reported from Rossington, England@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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Dr Andy Pickwell (@AndyPickwell) reported from Morton, England@BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry (@Happyengland79) reported@o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman
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Lucy Bethell (@lucy_bethell) reported@Benleo I am currently on day four of having no phone signal, mobile data or WiFi thanks to @O2 They regularly cut off my service entirely (23 days total this year), no warning, no apologies. When you contact CS, if they actually answer, then they treat you like you are the problem!
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Shana Hendry (@Happyengland79) reportedWhere's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman
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Damn i (@tehscreener) reportedphone shows 5g but acts like its 1 bar of 3g honestly @O2 might be the shittest network in the UK
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Nelia@the madhouse (@Nelia23893053) reported@SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!
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🏴MuRty/HyperWelsh🏴 (@Cmurty02) reported@O2 Sorry, a phone mast close to you isn't working. sorry. Our engineers are on the case. This have been like this for over 3 weeks now in newport spytty np194qq and glan llyn area. when is this going to be fixed? no internet or phone signal and i need it for work 😡🤬
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Nicky B (@nickybarrot84) reported@ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!
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K johnson (@collins4fun) reported@O2 @Propertyshe Hi @o2 I’m having trouble with my refund.your agent told me my request was going to be processed on18th of April after she got all my details.have been waiting ever since then but,nothing has happened.
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Remember they know that their masts do not work so don't let them chat crap to you 😎
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brian mcmillan (@brainmcmillan) reported@O2 Duh. The issue is the recorded message from your network telling me that my phone is blocked despite your staff telling me that my account is not in arrears and my DD was taken on the 11th without issue.