O2 Outage Report in Auckley, Doncaster, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Auckley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Auckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Auckley, England
Latest outage, problems and issue reports in Auckley and nearby locations:
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Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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lottie (@lottie_Freeman2) reported from Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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gary smith (@whenitmattered) reported from Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England
@O2 customer service is absolutely disgusting
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J (@jenharp7) reported from Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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dea (@dea21400469) reported from Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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James Duffy (@jamesduffy1234) reported from Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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gary smith (@whenitmattered) reported from Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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James Duffy (@jamesduffy1234) reported from Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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Brad (@bradswfc__) reported from Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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J (@jenharp7) reported from Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Simon Dennis (@sjadennis) reported from Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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J (@jenharp7) reported from Doncaster, England
@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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J (@jenharp7) reported from Doncaster, England
@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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Sam (@snation85) reported from Upton, England
@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
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J (@jenharp7) reported from Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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gary smith (@whenitmattered) reported from Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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J (@jenharp7) reported from Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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J (@jenharp7) reported from Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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Anthony Falconer (@Tony090280) reported from Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Clair (@monster18740399) reported
@O2 & @virginmedia youse lot have some explaining to do my mum who doesn’t use data or anything like that has lost mass amounts of credit since March of this year, problem is she doesn’t use mobile data and if anyone else is having this problem please message me.
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Adam Booth (@adamelbooth) reported
@O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?
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Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported
@debs_with_cats @O2 I calmed down a bit then as I realised I actually can probably do that. I am such an idiot.
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Sarah Ivell (@sarahivell) reported
@O2 Hi, How do I cancel an airtime tariff please? My airtime and device plan should be unlinked now and I don’t use the airtime at all as it’s for my iPad
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Sam Halfpenny (@Sam_Halfpenny) reported
@O2 I believe it’s everyone in the local area as I’ve asked a few people. EE seems to be unaffected, again. The service has been appalling around here for O2 for ages. Barely get 3G most of the time. Where do I stand to leave and move on?
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ChickenSwawarma 🇬🇧 (@Rodger80617217) reported
@O2 02 are terrible. I'll never ever use them again🚫
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Sean B (@originalblez) reported
@O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.
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gooop #LOONAinLondon (@MonsterGrimoire) reported
@O2 hey I need help since I enabled an offer too early and now the code is expired
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sarah (@SarahNewborough) reported
@O2 internet is awful.. struggles on 3 and 4g ! And I’m stuck with them for 3 years !!
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Abbie Widdowson (@AbbieWiddowson1) reported
@O2 customer service needs to improve. I’ve been told 2 days in a row I will receive a phone call in 24 hours and now being advised I now have to wait 48 hours for another call back which I probably also won’t receive. Please do better