O2 outages and service status in Austerfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Austerfield, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Austerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Austerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Austerfield, England
Latest outage, problems and issue reports in Austerfield and nearby locations:
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Dr Andy Pickwell (@AndyPickwell) reported from Morton, England@BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.
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J (@jenharp7) reported from Doncaster, England@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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J (@jenharp7) reported from Doncaster, England@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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LiverbirdCreations (@LiverbirdCreat2) reported from Worksop, England@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
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J (@jenharp7) reported from Doncaster, England@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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Simon Dennis (@sjadennis) reported from Doncaster, England@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 I’ve sent you a dm regarding my phone signal
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C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England@O2 customer service is absolutely disgusting
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Brad (@bradswfc__) reported from Doncaster, England@O2 Got one, sorry for the bad language wasn't your fault
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J (@jenharp7) reported from Doncaster, England@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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J (@jenharp7) reported from Doncaster, England@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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dea (@dea21400469) reported from Doncaster, England@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J (@jenharp7) reported from Doncaster, England@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Triggerology (@TriggerologyUK) reportedIt's scary how **** mobile coverage is in the UK. My Internet is down and using 5G is comparable to dial up. Sort it out @O2
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paul haynes (@phaynes1976) reported@O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2
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Dave Cook (@Nobby_C) reported@O2 when is the mast issue going to be fixed that affects BR49LX. Been going on for weeks now, all the updates say is that it will be fixed soon, weeks isn’t soon.
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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Mxdz (@ImMxdz) reported@O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort
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Frazer (@FJZ05) reported@O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.
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Paul (@ToeStrike) reported@TakeThatClouds @O2 Now imagine i call up, and pretend to be you, so I can get your e-sim swapped to my device, so when I find your login details on a password leak list for a site, I get your 2FA token sent to my device upon login, and you blame O2 for having **** security.
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Nicole Black (@Nicole_90xx) reported@nickrenshaw5 @O2 @ajgbarnes I've got an issue last couple of days and never had a problem seems to be issues in certain areas they need to get this resolved it's messing things up
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Dillon (@Freeyourradio) reportedThere has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!
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Max (@maxwaa) reported@O2 This is the problem, your app and your sites never show issues but I know exactly where I hit dead zones, where I struggle with slow/no loading data. Your coverage maps are incorrect.