O2 outages and service status in Austerfield, England
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- O2 generated 0 outage signals in the last 24 hours around Austerfield, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Austerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Austerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Austerfield, England
Latest outage, problems and issue reports in Austerfield and nearby locations:
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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J (@jenharp7) reported from Doncaster, England@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Shiela Seymour (@Askernite) reported from Askern, England@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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J (@jenharp7) reported from Doncaster, England@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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garybates (@garybates) reported from Austerfield, England@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 I’ve sent you a dm regarding my phone signal
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J (@jenharp7) reported from Doncaster, England@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Anthony Falconer (@Tony090280) reported from Doncaster, England@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England@O2 customer service is absolutely disgusting
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Stefan Sladek (@stefansladek) reported from Rossington, England@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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James Duffy (@jamesduffy1234) reported from Auckley, England@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Dr Andy Pickwell (@AndyPickwell) reported from Morton, England@BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.
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Brad (@bradswfc__) reported from Doncaster, England@O2 Got one, sorry for the bad language wasn't your fault
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LiverbirdCreations (@LiverbirdCreat2) reported from Worksop, England@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
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dea (@dea21400469) reported from Doncaster, England@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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J (@jenharp7) reported from Doncaster, England@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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National Events Caterers (@EventsCaterers) reported@SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad
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anton Simpson (@anton_simp66) reported@O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2
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nitcord (@nitcordx) reported@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...
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Ed Scott (@EdScottLondon) reported@ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.
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mark callow (@markcallow10) reported@ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be
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Su (@shandreen) reported@O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case
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Charlotte (@CharlotteW_R) reported@O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal
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Shana Hendry (@Happyengland79) reportedWhere's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman
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Nicolle ⭐️ (@_betsyboat) reported@O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!