O2 Outage Report in Austerfield, Doncaster, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Austerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Austerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Austerfield, England
Latest outage, problems and issue reports in Austerfield and nearby locations:
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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LiverbirdCreations
(@LiverbirdCreat2) reported
from
Worksop, England
@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J
(@jenharp7) reported
from
Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Redandburied
(@redandburied) reported
@o2 why is it taking so long to get my new phone/SiM card up and running? 3 days so far. Same network same network. Help desk not helping
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Jen💌
(@jen21332502) reported
Need to pay my bill, but @o2 app is down and can’t access via website.
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Lois McGarry
(@lois_mcgarry) reported
@O2 @virginmedia @Curlykidlife No extra cost? I was charged extra to join volt when already an existing customer with virgin and o2.
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Daniel Langhorn
(@Dan213) reported
.@o2 the very worst network you can be on. Those Chilean miners would have had better connections than you get with o2 around Greater Manchester
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Belle
(@Isxbella13) reported
@o2 is there anyway I can still upgrade my phone with your website being down as I only have 72 hours to do so😤
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MSTKN
(@MSTKN51868544) reported
@o2 website down? We're working on it This page is unavailable because we're making improvements to our site. We'll have it back up and running as soon as possible. Cant log in
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scott matthews
(@scotty570) reported
@O2 No but a sim needs activated to that account doesn't it via khana and its done the same way....my old sim works periodically not 100%. Systems go down fair enough but I worked for o2 for 8 years in customer service and the level of customer service has slipped massively
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John_Blackwell
(@John_Blackwell) reported
@O2 Your silence is deafening. Do you need some help spelling "Customer Service"?
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connor
(@connor76955462) reported
@O2 Is there anything you can do as it showed available when I got in the queue and made to look like an idiot when I got to the cashier
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John_Blackwell
(@John_Blackwell) reported
@O2 I still can't hear you. It that the 'outstanding customer service' you like to talk about? I think you should redefine it as NO customer service!!!!!!!!!!!