O2 Outage Report in Austerfield, Doncaster, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Austerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Austerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Austerfield, England
Latest outage, problems and issue reports in Austerfield and nearby locations:
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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LiverbirdCreations
(@LiverbirdCreat2) reported
from
Worksop, England
@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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garybates
(@garybates) reported
from
Austerfield, England
@O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬
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Stefan Sladek
(@stefansladek) reported
from
Rossington, England
@O2 you need to have a chat with your couriers. He just left my AirPods outside my front door without knocking or anything. How bad is that
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Glass Made Art
(@GlassMadeArt) reported
@O2 We have not cancelled the order as we believe we would have to wait even longer! We have waited for a phone call back from Customer Service Manager and still not heard anything! 😔
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Peter Vaughan
(@peterv_ire) reported
Dear @O2, how can I donate some or all of my monthly data allowance to the school kids across the UK who really need it right now? Can you setup a scheme where every O2 customer can donate their data? #HelpTheKids
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Messi
(@Jmessi_1) reported
@O2 hi there I need help as been charged twice for Spotify and also need to cancel the Disney plus extra please can you get in contact as can’t yet through to any of your gurus
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Dave Urwin
(@DaveEwe) reported
@O2 Could I just ask if the SIM card in my talk as you go phone will support the bundle tariff or will I need a new sim?
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Life_with_gastric_sleeve
(@Tryin2BeFit_UK) reported
@O2 I need to get in touch with a live customer support advicer. Is there a number I can call this time if night? The app keeps telling me that all advicers are busy
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Toni Sykes
(@ToniChaos) reported
@O2 how do you cancel audible extra online
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ُ
(@cheIsies) reported
@O2 Just ordered the phone from three with no problem but thanks anyway!
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🤴🏽♑️
(@atembo_offical) reported
@O2 I’m on EE I’m nearly due to upgrade plus I wanna switch a network provider, are the offers here flexible?
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Dan
(@jinglyballs1) reported
@O2 literally the worst company to try and actually speak to someone