O2 Outage Report in Austerfield, Doncaster, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Austerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Austerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Austerfield, Doncaster, England
The most recent O2 outage reports came from the following cities: Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Internet | |
| Doncaster |
Phone | |
| Doncaster |
Phone | |
| Doncaster |
Total Blackout | |
| Doncaster |
Phone | |
| Mexborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Austerfield, England
Latest outage, problems and issue reports in Austerfield and nearby locations:
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Miss Queen
(@ChloeQueenMusic) reported
from
Armthorpe, England
@AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 I’ve sent you a dm regarding my phone signal
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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J
(@jenharp7) reported
from
Doncaster, England
@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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J
(@jenharp7) reported
from
Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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James Duffy
(@jamesduffy1234) reported
from
Auckley, England
@O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J
(@jenharp7) reported
from
Doncaster, England
@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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LiverbirdCreations
(@LiverbirdCreat2) reported
from
Worksop, England
@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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B
(@BLFCxx) reported
@Chriss_m @Veronica_Strain @O2 Got to be a bot surely, they get fined every year due to poor service, I’ve never quite experienced bad customer service like I have with virgin media, they’re know to be one of the worst companies to deal with when their ****** service drops 5 times a day
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Rachel
(@OpenMindMH) reported
@O2 @virginmedia Why did you decide to merge with them? They have an appalling record for customer service and network coverage and love nothing more than ripping people off and leaving them without internet. Big error of judgement I think. Doubt the social media got a say though.
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Veronica Strain
(@Veronica_Strain) reported
@Chriss_m @O2 Read the Tweet Chris - they are now in partnership with Virgin who are dreadful service provider and zero on the ethics front.
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Sheepy
(@EvilSheepie) reported
@O2 @virginmedia A bit disappointed and nervous. I love O2 and have never had any issue but Virgin have abysmal customer service, please don’t take their business model for customer service.
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DaCow
(@dcowley19692) reported
@96Swinger @virginmedia @O2 Yes - Virgin have awful customer service.
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me
(@PCgonemad1066) reported
@O2 No it’s ok. I don’t want to hear anymore and that was bad news enough. Time to change sides. I was with @virginmedia a few years ago and I still have scars. 🙄 it’s ok you’ll have many other customers.
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Morris Hickey # A surgeon took both my knees #
(@Morris2906) reported
Email received from @O2 telling me they've "partnered" with @VMDotCom . Shame. I have no wish to be a customer of Virgin Media.
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Teddy Holmes
(@TeddyCHolmes) reported
@Veronica_Strain @O2 I'm A happy Virgin customer and thinking exactly the same about O2...
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Veronica Strain
(@Veronica_Strain) reported
@BLFCxx @Chriss_m @O2 I stayed with Virgin long enough to wriggle out of the contract with barely an ounce of sanity left. TV - never had the correct channels, phone - connected to someone elses number of 3 mths. Genuinely horrible company.
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MJ
(@thundersplat) reported
@SudakshinaKina @O2 @virginmedia As long as we keep O2 customer service and it doesn’t go south like Virgin Media