O2

O2 Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Preston, Lancashire, England 08/14/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent O2 outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomPreston Total Blackout
United KingdomBlackburn E-mail
United KingdomLytham St Annes Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AlfMyers Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • mcainey88 McAiney Ⓜ️ (@mcainey88) reported from Preston, England

    @O2 no signal or Internet here in preston. Is service down?

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • Treaders1984 Michael Treadwell (@Treaders1984) reported from Penwortham, England

    @O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @O2 If the sites down how tickets already on resale over £250 Another example of f@ck the public & as long as we get our money who cares who buys them, ordinary punters or touts Disgraceful, @peterkay_co_uk should step in seeing as the strapline is low prices in these difficult times

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • annieclegg_ annie (@annieclegg_) reported from Preston, England

    presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...

  • 23_dannyp Dannyp#23 (@23_dannyp) reported from Lea Town, England

    @o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • davepakey71 Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • AngharadParry3 Angharad Thorp (@AngharadParry3) reported from Preston, England

    @O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisDAllen95 Chris Allen (@ChrisDAllen95) reported

    @O2 hello, Please help, I bought new sim and topped up £10, but when I go to redeem £10 free credit offer, it says, "this offer isn't for you".

  • KSaelig Karin Saelig 💙 (@KSaelig) reported

    @getnorthern @O2 I’ve had these calls a few times. Each time I tell them they’re welcome to reduce my bill by the 40% they offer. They already have my customer details as they’re apparently O2, so just reduce bill for me. They hang up!

  • yayadavidson Lisa Davidson (@yayadavidson) reported

    @O2 The contract was for my niece who has since taken out her own contract. I have been paying hers for the past 10 years but now need to cancel the airtime only until the device is paid off. She has stayed with 02. Some assistance / flexibility for your loyal customers would be nice

  • THEDADDYFAULK ste faulkner (@THEDADDYFAULK) reported

    @O2 what’s wrong with the network? No signal! Trying to run a business here !!

  • wendy100 wendy c (@wendy100) reported

    @getnorthern @O2 I had similar call several weeks ago as did a friend who deliberately kept giving wrong code until they gave up! Just hang up offers too good to be true are too good to be true!

  • nehalorn nehalorn (@nehalorn) reported

    @O2 What sort of scam is this. I have been told this issue was resolved

  • tamaragoodwin96 tamara sian (@tamaragoodwin96) reported

    @O2 i was given disney plus as a extra when I joined o2 contract a few days a go but I havent got the link for it now and cant seem to find out how I can get it free with the app could you help me plz

  • CatFankles Gem (@CatFankles) reported

    @O2 Getting really fed up with this now. I wait a day for a response and you haven't addressed my main concerns. I'm being charged for a SIM card I've not received and you've only given me 3 months Disney+ when 6 months was advertised. Can you please sort this or I'll cancel.

  • nehalorn nehalorn (@nehalorn) reported

    @mkms0618 @O2 @O2 still waiting for response to my issue. Is o2 running a scam to overcharge as I was on a £8 plan and left within the 14 day period due to terrible service. Now after 28 calls over the past 32 days to sort this issue and promised a refund I have been sent a bill for £168

  • ravipawa2 Ravi Pawa (@ravipawa2) reported

    At Luton with no signal or 2 bars 3G at best. Unbelievable @O2 @LDNLutonAirport So rubbish