O2 Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Preston |
Total Blackout | |
| Preston |
Internet | |
| Preston |
Total Blackout | |
| Preston |
Internet | |
| Ormskirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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Dannyp#23
(@23_dannyp) reported
from
Lea Town, England
@o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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M. Shankly 🏴🇪🇺
(@MattShankly) reported
@annagregory123 @O2 Yeh 02 was awful years ago when I had them. Switched to Three which seems to have decent coverage all over
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TheBob _
(@Thebob2713) reported
@O2 My phone just popped up with a “O2 has turned 4G calls off” however it is vital I make a call ASAP (emergency). What can I do??
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PPAUK
(@ppauk) reported
OMG how inept are @O2 called re network issues and trying to get hold of them most of today only to be told "there is a fifteen minute wait"! and then cuts you off 😤 Shocking service, shocking support!!! Have totally had it with @O2 VIP service my foot
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Anthony Monks
(@thisismrmonks) reported
Hey @EE #HAPPYNEWYEAR2022 just a quick one, I requested to transfer my @O2 number to a new contract with your network on Wednesday but still haven’t had any messages to progress it? Help! Please.
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Rachel Clapham
(@racheleclapham) reported
@o2 any help?
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Georgie
(@GOTSA_) reported
Can anyone help me? @TalkTalk were due to install my fibre yesterday and I’ve been without services for over 2 weeks incurring £100 in additional data charges with @O2. The engineer never turned up, @TalkTalk are stonewalling me, I’ve no idea when I’d get connected…
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Michael Evans
(@Michael_Howell) reported
@O2 Despite attempting to accept your £5.99 Disney+ offer several times, your system is not allowing me to complete the transaction. I hope that you will help me to conclude this matter satisfactorily in the New Year. Goodnight and HNY.
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Katherine Wildman | Copywriter
(@haydngrey) reported
@O2 Hello, O2 - please can you help me to cancel a payment plan on a tablet that can’t be used anymore? Thank you 🙏🏻
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Marc
(@MarcHasNoFilter) reported
@O2 I’ve just upgraded my phone and need to choose my extra. I’d like to use the 6 months of free Disney+, but I already had it as a discounted add on with my old tariff. Can I still use this as my new extra, and do I need to cancel the current subscription (1/2)
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Jess Packer
(@JessPacker5) reported
@O2 Thanks for the number @O2 I called for the 6th time. 56 minutes on the phone. Customer service will e-mail the fraud team for the 4th time and we are still no further. Happy New Year!!