O2

O2 Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Preston, Lancashire, England 07/24/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent O2 outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomPreston Total Blackout
United KingdomBlackburn E-mail
United KingdomLytham St Annes Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • StevePickupTM Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • Chris_Mr_T Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @O2 If the sites down how tickets already on resale over £250 Another example of f@ck the public & as long as we get our money who cares who buys them, ordinary punters or touts Disgraceful, @peterkay_co_uk should step in seeing as the strapline is low prices in these difficult times

  • annieclegg_ annie (@annieclegg_) reported from Preston, England

    presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2

  • AngharadParry3 Angharad Thorp (@AngharadParry3) reported from Preston, England

    @O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.

  • 23_dannyp Dannyp#23 (@23_dannyp) reported from Lea Town, England

    @o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • AlfMyers Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...

  • davepakey71 Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • mcainey88 McAiney Ⓜ️ (@mcainey88) reported from Preston, England

    @O2 no signal or Internet here in preston. Is service down?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shavedap3 ShavedApe (@shavedap3) reported

    @O2 since you changed the way we log in I spend more time trying to log in than I do on your website. its broken for the love of that is good in the world please fix your login. I get an elastic page thats a 404 or a blank page that redirects to your home page but doesnt log in

  • RJDhowzat Bob Depledge (@RJDhowzat) reported

    @davidth96937192 @RedRosesRugby @O2 Wyrvas (sp?) is she injured? Only see two 9’s, unless they’re looking at Claudia to roll back the yrs in an emergency

  • crowndphoto crowndphoto (@crowndphoto) reported

    @O2 @VodafoneUK service is down as well as their customer services what do you offer?

  • newe20447 Andrew Newell (@newe20447) reported

    @WillsherDaniel @O2 If your number was originally with EE you’ll have been having problems receiving calls today

  • Hobbitronicfunk Hutchinson (@Hobbitronicfunk) reported

    @O2 Tech Device Plans (such as XBox Series X or Samsung Galaxy watch) that a Customer (such as myself) owns cannot be viewed (observed with ones own eyes) on the myO2 app (your myO2 app), instead gives a "we're working on it". Experienced on multiple devices e.g. S24 and S25 Ultra

  • TemplarUK Last Knight ⚔️ (@TemplarUK) reported

    @O2 Needs to sort their **** out. Otherwise, I’ll be leaving after 20 years..

  • WillsherDaniel Daniel Willsher (@WillsherDaniel) reported

    @O2 is there an issue with receiving calls? I can’t receive calls by can make some

  • PeteWiFi Pete (@PeteWiFi) reported

    @O2 2 years now since I switched, multiple support tickets, many failed promises from you, and I still don’t have my Volt benefits because “my account is not eligible”. Well it’s been eligible from the @virginmedia side since day 1. This is beyond pathetic.

  • stowtom2010 Tom (@stowtom2010) reported

    @O2 Hello. I’ve recently switched to you based on an anticipated excellent signal. However, it is terrible - don’t get above 3G at home which is ridiculous. Why is it so bad?

  • BarryTuckwood Barry Tuckwood (@BarryTuckwood) reported

    @O2 is the network working No signal since about 3.45.