O2 Outage Report in Preston, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Filthy_McTurner
(@Filthy_McTurner) reported
from
Preston, England
@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
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Pete Burns
(@TheFootyTog) reported
from
Much Hoole, England
@AJPNEFC @PNEPhil @O2 @pnefc Problem is so many people in one place trying to access at the same time
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davis
(@mgtd76) reported
@virginmedia @TheBHF @O2 My WiFi needs a defib. Been down all week (with the occasional false hope). SM1. Any ideas?
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london
(@londondines) reported
@sphesx @O2 It’s unnacceptable that @O2 reply instantly publicly to make it look like they care but then they don’t reply to the DM so yet again we wait for help that won’t come. Customer service here has gone down hill so much. I am totally shocked and appalled
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london
(@londondines) reported
@AbbieRoseSmith @O2 I’d like to hear what the complaint email is as I can’t get any help from o2 either
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london
(@londondines) reported
@Gogger16 @O2 Yeah I’m having similar issue but worse as I’m stuck. They can’t transfer my old esim to my new phone and they can’t activate my physical sim. 2 weeks I’ve been without a sim but paying for their diabolical customer service. I one @O2 cares about helping. Change network.
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abid bostan
(@BostanAbid) reported
@O2 I’ve rang three times to resolve this.. waited endlessly on hold, a simple procedure has led to me having a poor lads mobile number. Somebody has mine also. #poorcustomerservice #02
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Shukran Ali
(@ShukranAli16) reported
@O2 Stop lying to your customers and fix your reps
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Dave Lacey
(@DWNLacey) reported
@O2 your service coverage is dire, you used to be the best around Wellington TA21 9 but it is now pretty much unusable! Time to change I think 🤔
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Gogger
(@Gogger16) reported
@O2 OK, just had the worst customer service. Spoke to two people and they had NO CLUE whatsoever. They sounded like children on the phone. Apparently O2 cannot sell me an eSIM at moment due to "issues" and this has been the case for 2 months???
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london
(@londondines) reported
@lemoche_kr @O2 Be careful - @O2 eSIms are NOT working. I can’t use my new phone because of this but they don’t tell you. They can’t transfer esim over to a new phone and then you get stuck so you can’t even activate a physical sim. Shocking customer service better to change companies
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london
(@londondines) reported
@GadenKalel1983 @O2 No one has replied to my message either from @O2 But be careful their eSIms are NOT working at the moment. I’m stuck and can’t use my phone because the new esim has been pending for two weeks and they also can’t activate physical sim so I can’t use anything.