O2 Outage Report in Preston, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at O2
O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (28%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Lytham St Annes and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
||
| Lytham St Annes |
Phone | |
| Preston |
Total Blackout | |
| Preston |
Phone | |
| Preston |
Phone | |
| Preston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
-
Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
-
Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
-
Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
-
Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
-
Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
-
Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
-
Filthy_McTurner
(@Filthy_McTurner) reported
from
Preston, England
@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
-
Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
-
Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻
-
Pete Burns
(@TheFootyTog) reported
from
Much Hoole, England
@AJPNEFC @PNEPhil @O2 @pnefc Problem is so many people in one place trying to access at the same time
-
Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
-
McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
-
Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
-
Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
-
Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
-
Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
-
Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
-
Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
-
knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Francis
(@AFrancisPhoto) reported
@O2 your Star Trader was down last month and no commission payment made. The site is now running, but no payment made. You prioritised rectifying the site but not the payment. Please tell me when payments will resume? I don’t want to go another year to two years with no payment.
-
James Richards
(@Jimbobthon) reported
@O2 Option 5 - Having staff in your own store call me a liar because I report an issue with your network, then attempt to report me for breaching terms because they saw a EE PAYG SIM in my phone also. Or your support team not wanting to listen. List carries on
-
James Richards
(@Jimbobthon) reported
@O2 Option 4 - Consistently losing signal even though you say everything is ok
-
Nick Murrell
(@nick_murrell) reported
My tariff includes USA roaming but the service is next to useless as its throttled to 0.5mbps. Why do you do that @O2 ? All apps including maps are effectively useless. Your customer call centre operators also didn't seem to know this. #o2
-
WanderinJules
(@wanderin_jules) reported
Day 2 of no phone signal from o2. Mast still being repaired? Time for compensation. @o2 @ofcom
-
Nick Watts
(@Supa_Nico) reported
@scottbezza @O2 Never understood this.
-
Mrsfab
(@Mrsfab9) reported
@O2 I am trying to book and the code is not working
-
Bri Bri
(@soup_gravy) reported
It's like @o2 and @virginmedia are battling for top spot on who can provide the worst services. 2+ weeks it's been daily issues with both companies
-
Troubz
(@Troubz_Char) reported
Big up Dan in @o2 Stratford. Excellent customer service and very accommodating. It goes to show why he is the store manager
-
Vicki
(@Vicki_Scotty) reported
@ladytarasimone @O2 Since I’ve moved to O2 I’ve genuinely not had a single day without a spam call. Never once had this issue on EE so unsure why the sudden surge but can only put it down to the network.