O2 Outage Report in Preston, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Southport |
TV | |
| Blackburn |
Phone | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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sevs66
(@mgsevs) reported
from
Kirkham, England
@O2 If the sites down how tickets already on resale over £250 Another example of f@ck the public & as long as we get our money who cares who buys them, ordinary punters or touts Disgraceful, @peterkay_co_uk should step in seeing as the strapline is low prices in these difficult times
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annie
(@annieclegg_) reported
from
Preston, England
presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Dannyp#23
(@23_dannyp) reported
from
Lea Town, England
@o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@HubbleAJ) reported
@O2 Hiya I appreciate that, however it’s had a fault for over a year, surely this isnt acceptable standard of customer service ?
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Robert Andrew
(@robboandrew) reported
@O2 ive had signal problems yesterday and no signal all day today in N9 London whats going on ?
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Mind Blower
(@MindBlo70381492) reported
@O2 o2 you are killing me right now. Never experienced such poor customer service.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Lulu Eden
(@lulu_scarlett) reported
@O2 yet again no solution in regards to O2Recycle and I sent my phone to you 3 weeks ago. I've tried calling, emailing and DMing you and keep being given incorrect phone numbers to call. My phone was delivered to you on the 30th November, so where is my confirmation and payment?
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scott lane
(@misspiggysbbq) reported
@O2 Amazingly poor customer service is being blamed on this pandemic. Disgusting!
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demoness
(@demones52947340) reported
@O2 never listen, never believe anyone, and cannot even spell ‘respect’. They expect it, but never give respect.
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Mind Blower
(@MindBlo70381492) reported
@O2 Placed an order with you for collection. Yesterday 8pm received an email stating 2 days to collect. This afternoon received an email stating order had been cancelled. Called the collection point store who were of no help. Customer services were unable to help either
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Andrew Gordon
(@ag247999) reported
@kado897 @JuliaHB1 @O2 are always quick to answer call and actually deal with problems. Excellent service
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Mind Blower
(@MindBlo70381492) reported
@O2 Thoroughly disappointed at the performance of o2 in handling this situation. Really serves to differentiate this company from the real decent players in the market. O2 have so much to learn. Whole experience has been terrible at a very difficult time for me and my family.