O2 Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston, Blackburn, Darwen, Ormskirk and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Blackburn |
Phone | |
| Preston |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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Dannyp#23
(@23_dannyp) reported
from
Lea Town, England
@o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Parit Shah
(@PS_ACE) reported
@O2 recently joined o2 but have limited service in my area so require WiFi calling. Have a new S20 fe 5g bought from Samsung but cannot see the WiFi calling option, need some help. Went through the online chat where they told me I can upgrade in 3 months 😫
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Charlotte Davenport (she/her)
(@daventrop) reported
@BTP @O2 please can you revise the policy for texting 61016? Nowhere on the national rail network does it say there is a charge to use this service. For the first time I have unfortunately needed to text the number, I am shocked that it is a premium rate number. (1/2)
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Abdal Ahmed
(@AbdalAhmed01) reported
@Ofcom it's been over 5 weeks and I've not heard anything from @O2 about my complaint. Their policy is 5 working days. What can be done?
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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Chad
(@Chad25216451) reported
@O2 Put your hands up…..put your hands up…….put your hands for @O2 …….the worst network provider ever !!! If you want GPRS signal come to @O2……if you want 4G/5G then go to another network
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Chris Berrow
(@DJChrisBerrow) reported
@o2 hi, signal has been terrible around the CM16 area for about 10 days, is there a problem with a mast in the area?
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chathura
(@chathuraUK) reported
@O2 hi ya Trying to buy merlin passes for the family through the offer in the o2 prio, but at the end it is saying that the code is invalid. Can you please help ?
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Larris
(@leeharrisdj) reported
After over 10yrs of loyalty.. @O2 won’t help me with my upgrade and give me a little incentive. UK people what’s your provider and do you recommend, #timetochangemobileprovider
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Chris Berrow
(@DJChrisBerrow) reported
@Jimbobthon @O2 If the problem persists I’ll be looking for a different provider - absolute madness that I had to walk about a mile just to access my emails
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Andrea Meek
(@AndreaMeek1) reported
Heading to the USA soon, @EE are charging me £11.40 to use my phone for 3 weeks (excellent customer service too) @O2 want to charge my husband £126 for the same thing Think someone's #profiteering here #lostacustomer