O2 Outage Report in Preston, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Total Blackout | |
| Preston |
Internet | |
| Preston |
Total Blackout | |
| Preston |
Internet | |
| Ormskirk |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Filthy_McTurner
(@Filthy_McTurner) reported
from
Preston, England
@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Hall
(@crazydodo79) reported
Does anyone know why O2’s signal has gone so bad? I used to get a great signal but now all I get is mostly 3G. It’s horrendous! @O2 is this likely to be permanent as it’s been this way for months now.
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Lynsey
(@MaisyandBonnie) reported
@Astr0Isha @O2 Apparently they’re doing essential work in my area. Worth checking to see if they are by you too. It will be 4 days without proper service 🙄
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Chris Carter
(@the_sarge1984) reported
Why is @O2 so poor in the PR6 area? Both my private and work mobile struggle. And when I say PR6 area, I struggle in alot of the NW of England.
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Saint.I.Am
(@Thrombo69) reported
@O2 Do I pay extra for the international roaming? Can you please remove it from my bill if so please because I am not getting a service
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Victoria 🇺🇦 🇪🇺
(@flaminflamingo9) reported
@O2 I'm a loyal O2 customer but your "loyalty" department have been plaguing me with sales calls today! Not good enough! When I ask to be removed from the database the caller just hangs up! #spammysalescalls #dontbeaspammypammy
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Steven Burns
(@StevenB93941279) reported
from
Ramsbottom, England
Is it just me or is @O2 signal getting worse and worse.
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Gore Kalki
(@GoreKalki) reported
@O2 I’ve been an O2 customer for years. I believe in being loyal to companies that have been good to me. I don’t usually do this but O2 employees are some of the best. Always a pleasure & so helpful. Having some issues at mo & they are so understanding & go out the way to help 👍
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Anne 🙂
(@poppy2324) reported
@SqueakySays @O2 I’ve just signed up for a new broadband contract with BT (carrying on from previous ones) and now am inundated with demands to send my “4G mini hub “ back (haven’t got one, never had one) and no way to tell them that. #notjustO2
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Tom
(@ToGo89) reported
@garner0902 @O2 I left them couple years ago they were just as ****!
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Thea Jones
(@DrTheaJones) reported
@O2 been having issues with my phone for months. Keep getting promised calls back from the “back room” in 3 days. No one calls back. Next step will report to the ombudsman and will also be looking at how to cancel my contract and move providers. I have been with @O2 for 14 years