O2 Outage Report in Preston, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Preston come from postal codes PR1 and PR26.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Preston, Lancashire, England 04/16/2024 07:55

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn, Preston, Darwen, Ormskirk and Poulton-le-Fylde.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomPreston Internet
United KingdomPreston Phone
United KingdomBlackburn Phone
United KingdomBlackburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...

  • annieclegg_ annie (@annieclegg_) reported from Preston, England

    presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • AlfMyers Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • Chris_Mr_T Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • mcainey88 McAiney Ⓜ️ (@mcainey88) reported from Preston, England

    @O2 no signal or Internet here in preston. Is service down?

  • AngharadParry3 Angharad Thorp (@AngharadParry3) reported from Preston, England

    @O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • davepakey71 Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @O2 If the sites down how tickets already on resale over £250 Another example of f@ck the public & as long as we get our money who cares who buys them, ordinary punters or touts Disgraceful, @peterkay_co_uk should step in seeing as the strapline is low prices in these difficult times

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • 23_dannyp Dannyp#23 (@23_dannyp) reported from Lea Town, England

    @o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • j_etchells Etch (@j_etchells) reported

    @O2 hi, I'm in the USA and can't get access to and cellular data or network, can you help?

  • DavidMorgan_CM David Morgan (@DavidMorgan_CM) reported

    @O2 what poor customer service at your #manchester #marketstreet store. I think you need to get a manager in the store and train staff in #CustomerService

  • vanessam9363 Vanessa Bunce (@vanessam9363) reported

    @O2 fed up of contacting you.. account was hacked in April and you still haven't sorted it. Keep threatening to cut off phone if I don't pay for something I didn't order or receive. Tried 3 times today to sort over phone.. Appalling service.. Action Fraud next

  • dirtykmusic DIRTYKMUSIC (@dirtykmusic) reported

    @O2 your phone network is absolute garbage. Sort ya **** out and give me a reliable service otherwise I will put you in the bin.

  • bootdisk Bootdisk (@bootdisk) reported

    @O2 I am utterly disgusted with your service tonight. I’ve been a customer for at least 10 years. Today my phone stopped working, without any warning, because my bill went above a certain amount and you had not taken my direct debit payment yet. [1/2]

  • jharris4013 James HarrisTHFC (@jharris4013) reported

    @O2 Still poor 4G in CT6 been notified so many times!!!!!!! SORT IT OUT!!!!

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • dirtykmusic DIRTYKMUSIC (@dirtykmusic) reported

    Instead of rolling out 5G you want to concentrate on improving the service you already have you melts @O2

  • Kim_Hopley Kimbo (@Kim_Hopley) reported

    Omg why is @O2 so **** now it used to be so good

  • Lockey168 Darren Locke (@Lockey168) reported

    Is it a coincidence that I’m 1 month away from my 3 year phone contract coming to an end and my phone starts playing up now. Not a single issue during that period @O2 @Apple 🙄🤔