O2 Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Preston, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Southport and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Southport |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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Filthy_McTurner
(@Filthy_McTurner) reported
from
Preston, England
@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 77 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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TR€ACL€ :)
(@zoesagrott) reported
@O2 how come I've suddenly got no signal but my daughter is on the same network and hers is fine? No calls, texts, data nothing
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GenXProducer
(@GX1968) reported
@O2 Hello I'm trying to cancel my insurance which you can only do by calling customer service which as you know isn't possible right now because your systems are still down. How can I do it please?
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Phil Ball
(@PhilBal90589570) reported
@O2 you need get your staff back into work. This pretending to work from home is not working. 3 times you have hung up on me after fighting through that stupid automated system. #noidontwanttotalkaboutmybloodybill
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Robert
(@djcue1986) reported
@O2 The stranger must be on 3,EE or Vodafone then if he’s got signal for Google maps to work
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Tobias Havec
(@tobiashavec) reported
The @O2 signal in #Tonbridge is abysmal
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keeley
(@KeeleySweetman) reported
@O2 absolutely shocking customer service. Why can't you actually speak to someone. On hold for over an hour earlier. Would not recommend O2.
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Andy
(@PositivFuturist) reported
@O2 I closed my account with you but received an incorrect final bill.. I was advised by your support team to wait for it to be corrected I have now been issued 2 default notices - I can't pay them because my account doesn't exist which means I can't pay online How can I pay?
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Karen Osborne 🏴
(@kmoz83) reported
Hi @O2! Is there a problem with the network? I'm unable to make any calls. I can to receive calls. Have tried restarting the phone and removing/re-inserting the Sim card, no joy.
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Lauren ✨
(@laaur3nxox) reported
@O2 your data service is so unbelievably SHITE like it’s not even funny how bad it is?