O2

O2 Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Preston, Lancashire, England 03/12/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent O2 outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston E-mail
United KingdomPreston Phone
United KingdomPreston Phone
United KingdomPreston Total Blackout
United KingdomPreston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...

  • Baynesi83 bay (@Baynesi83) reported from Mellor, England

    @NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.

  • mcainey88 McAiney Ⓜ️ (@mcainey88) reported from Preston, England

    @O2 no signal or Internet here in preston. Is service down?

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • davepakey71 Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • AlfMyers Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.

  • grshorwich Godwin Stewart (@grshorwich) reported from Lea Town, England

    @psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...

  • 23_dannyp Dannyp#23 (@23_dannyp) reported from Lea Town, England

    @o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • annieclegg_ annie (@annieclegg_) reported from Preston, England

    presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • davepakey71 Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡

  • mgsevs sevs66 (@mgsevs) reported from Kirkham, England

    @O2 If the sites down how tickets already on resale over £250 Another example of f@ck the public & as long as we get our money who cares who buys them, ordinary punters or touts Disgraceful, @peterkay_co_uk should step in seeing as the strapline is low prices in these difficult times

  • Treaders1984 Michael Treadwell (@Treaders1984) reported from Penwortham, England

    @O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

  • AngharadParry3 Angharad Thorp (@AngharadParry3) reported from Preston, England

    @O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nmhrbrtsn Niamh (@nmhrbrtsn) reported

    @O2 I ordered a new phone and contract this afternoon and now on my current hand set I’ve had NO service for hours and I cannot ge through to any customer service reps? Will I get my service back? Need this phone to function tomorrow before new one arrives!

  • AnnabelKKelly Annabel Evans Kelly (@AnnabelKKelly) reported

    @O2 .@o2 you continue to charge me for Disney every month when a) I didn’t sign up for it and b) there is no obvious way to cancel it online. Please cancel and refund the money you are STEALING from me every month.

  • yilank yilank™ (@yilank) reported

    @O2 (3) Unfortunately, we did not know that this was the case and it was our first service purchase from"O2". From now on, stop getting service, nd when you see the "O2" text,stay away from this company.We made a big mistake by getting service from"O2",so don't make the same mistake.

  • AnnabelKKelly Annabel Evans Kelly (@AnnabelKKelly) reported

    @O2 I have contacted the reps on your app multiple times and they have not fixed the issue

  • yilank yilank™ (@yilank) reported

    @O2 Don`t closer look. until november 2021 20 times your colluague said same words. Anyway. No worries. I have names, and even i have records about how rude your colluagues. jesus, How bad company.

  • emmalinaness Emma (@emmalinaness) reported

    @O2 I need to cancel my current contract which is due to roll over in a couple of days but your phone line keeps sending me to a dead line. If I don’t get this sorted I will be charged and into a new contact. Can you please help?

  • alex_donne Alex Donne (@alex_donne) reported

    @O2 I have sent you a DM… it’s frustrating as I said my kids that I would sort their phones out… I’ve tried but am getting these issues 😳🥺

  • ALICE43 Alice 💙 (@ALICE43) reported

    @O2 new phone, transferred sim. 6 days later still no working phone, no return call from CS, abrupt rude lady on phone no help, O2 colleagues tried to help but not much knowledge. Big up Ahmed Clifton O2, only one to apologise & really try but still no phone. Appalling Service.

  • yilank yilank™ (@yilank) reported

    @O2 note; We just called again O2 nest and we were mocked again. they are telling us the sentences we made up to make fun of us. jesus, How bad company.

  • yilank yilank™ (@yilank) reported

    @O2 note; We just called again O2 next and we were mocked again. they are telling us the sentences we made up to make fun of us. jesus, How bad company.