O2 Outage Report in Stalmine, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stalmine, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stalmine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stalmine, England
Latest outage, problems and issue reports in Stalmine and nearby locations:
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Santa BmG (@BaldManGamer) reported from Middleton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Craig Verity Mbii (@CraigVerity1) reported from South Shore, England
@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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James (@jimmyteeeeee) reported from Lancaster, England
£339 admin charge where do I send invoice? @O2 literally all your call handlers aren't able to help. Basically I'm closing my seven accounts because you failed to meet the contractual obligations and I have spent my own time sorting it. Time is precious and you're not taking it.
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Dave Pakeman (@davepakey71) reported from Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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McAiney Ⓜ️ (@mcainey88) reported from Preston, England
@O2 no signal or Internet here in preston. Is service down?
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James (@jimmyteeeeee) reported from Lancaster, England
@O2 Not really. My issue is completely resolved. Thank you.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BkRidAI (@BkRidAI) reported
Really done with you lot @O2 @GarethTurpin How can I cancel my plan immediately? Reduce your profits!!! The level of greed and profiteering in #britain is astonishing, while the tw-ats @bankofengland push to reduce our salaries even more… REDUCE THE OBSCENE PROFITS
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Matt Hardman (@ackoftheclones) reported
@O2 Has some of the worst customer service I have ever experienced. So please vote / retweet/like Please vote on how you think @o2 is most likely to help resolve my wife’s phone issue will it be by…
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Paul Stewart 💙 (@cycling_stewsie) reported
@O2 horrendous price increases. Having a laugh at customer’s expense. Literally
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kevin cox (@kevincox4) reported
@O2 why is it so hard to find a number to speak with a person. 3 weeks into a new contract and you are raising my price. I want to cancel and move.
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Matt Hardman (@ackoftheclones) reported
@O2 I have tried every avenue of your alternative support none of it has helped. I’m fact I have been cut off both in online chats and with your customer service line who spoke such bad English they couldn’t understand my wife and then cut her off. @o2 this is a disgrace
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NAEntity (@NAEntity69) reported
@O2 @GoldShyGuy1 Screw you @O2, can't wait to cancel your *** as soon as my contract is up
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Tom Hambrett (@t_hambrett) reported
@virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints?
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KayIeigh Quinn (@kayleighmqu) reported
Me as a union rep: I only believe in RPI Me as a customer when my phone company raises my cost by RPI: 😭 Hope @O2 are passing that RPI rise onto their staff’s pay @CWUnews
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Phil Clements (@clementsphil) reported
@O2 Appalled at 'news' of a massive 17%+ price inc.Been with o2 20 years moved whole family to o2 but will not be spending £50 a month for a contract that was £37 2 years ago.£1bn profit and you treat customers like this.Will bill go down down when energy costs reduce?Thought not
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Russell Shardlow (@Russ48utc) reported
@bluenobby @O2 Tesco mobile no mid contract price increases. Who use the 02 network.