O2 Outage Report in South Shore, Blackpool, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Shore, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 08: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Mark (@_notnehs) reported from Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Craig Verity Mbii (@CraigVerity1) reported from South Shore, England
@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England
@O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola3001 (@Nicola3001) reported
@O2 Shame, my o2 reception is poor to say the least and I can’t even use my WiFi, on my own purchased iPhone on my PAYG, what’s the difference??
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Tes (@Tes66777887) reported
@O2 @MeganMcCubbin @canopyandstars Dear Megan. We really really Need some HELP. We have a Badger set in out garden in a highly populated suburban area. The neighbourhood is getting fed up with them and we fear for their safety. Please can you help in anyway?We are in Bournemouth.The Badger Trust confirmed this
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aaaaccccc (@walesxselaw) reported
@O2 your status page tells me the local broken mast isn’t being checked for two weeks. It’s been a month already and I can rarely get phone signal at and around home. This is ridiculous given the fact it’s required for various reasons (eg. 2 factor authentication). Can you help?
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Peter Edwards (@writesofway) reported
Who thinks £0.55 per minute is a reasonable mobile phone tariff? Add their Kafkaesque 'customer service' routine to the mix and what's not to hate about @O2?
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Fran Riddle (@FrankRiddle90) reported
Dear @O2 can you tell me why I pay for your service? It’s AWFUL.
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🍀MC 1888🍀 (@R0boCop1888) reported
@O2 See trying to pay off yer phone contracts and leave for another service is a nightmare!!!
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Paula H (@MrsPAH) reported
@O2 can you confirm the phone number to speak to someone to change an order please? I've chosen my upgrade but it is out of stock - existing phone not working so I'd like to change to a different colour to receive more quickly. Thanks
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Mrs. Insomniac Segal (@amandasegal) reported
Ok @O2 so far you've not sent me my PAC code by text as requested an hour ago. Then passed from customer services to another department,in hold for over 20 minutes and then cut off! If I hadn't already decided to leave then I definitely do now. Shocking service.
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Tom Richardson (@ThomasEdmund71) reported
@O2 I was bemused by this text you sent me. Your signal has never come. I have never been able to text or phone on your network from my home “To improve your local network, we're carrying out essential work in ME194LZ. While we do, your signal might come and go”
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Robert Shaw (@alwaysshaw1) reported
@O2 When will you fix 4G, I’m board of asking now.