O2 Outage in South Shore, Blackpool, England

@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.

The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you

After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???

@O2 please help with sim swap, I have already DM you to help

@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago

@O2 This has no effect on my issue.

@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!

@atkin_julie @O2 I have had the same issues.

@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!

I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.

Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱

So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

@O2 is there any way i can pay off my device plan online? i can’t make a phone call from where i live because the signal is really bad and i was told i can’t do it in store either

@O2 I had already tried to enable this, but the SIM only plan I am on doesn’t seem to allow it. If there is any way this can be enabled for my number, that would be useful, especially since I am getting such a poor deal for what I am paying!

@O2 losing a customer today because one of the 3 employees stood around doing nothing couldn’t serve me in West Quay but could add me to a 75 minute waiting list 👍

Whoever from @O2 decided it was a good idea to do maintenance work on the phone and network signal in NE9 today. IS AN UTTER UTTER ****!!!!!!! and I wish them a lifetime of eternal pain and suffering u UTTER UTTER **** 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

@Trishajane85 @O2 Hello sorry for the inconveniences I'm here to tell you how I got my help from waptecs on instagram

@O2 My husband has been trying to ring o2 to pay off his device plan and not having much luck. People have hung up on him or can't help.. 2hrs spent calling so far. Isn't allowed access to his myO2 account. Shocking service!!

@O2 Is there connectivity issues when swapping sims? I got my phone upgrade yesterday and got a new 5G sim and although I have full service and 4G according to my phone my data connectivity is so bad and nothing will load/is taking ages. Didn’t have this issue with my old sim?

@EE number one for customer service?! my arse. been with you since you were orange and cant even sort me out a dongle! had to go to @O2 to be able to get wifi from now til wednesday! #badservice #customerservice #avoid

Saying that, how lovely are the customer service folk @o2?!

@O2 please sort your service out in Tameside, it’s awful