O2 Outage Report in South Shore, Blackpool, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Shore, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Shore, England
Latest outage, problems and issue reports in South Shore and nearby locations:
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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JoJo (@redarrowslover) reported from Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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ke-We (@Kevwe_Emefe) reported from Blackpool, England
@O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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Sam Dugdale (@sammyjayne182) reported from Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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JoJo (@redarrowslover) reported from Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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Philip Gordon (@PhillyG_83) reported from Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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ke-We (@Kevwe_Emefe) reported from Blackpool, England
Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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ke-We (@Kevwe_Emefe) reported from Blackpool, England
@O2 experiencing the same problem
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee (@leegadd) reported
Well @O2 I have been a customer of yours for nearly 10 years. You have contacted me to tell me that you can give me a better deal on my sim only contract. Fantastic deal.....I have 2 phones that can get no service at all!With your customer service department not bothered at all.
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Rita Morar (@ritamoraruk) reported
@O2 it’s saying I have no service on my phone? Please confirm why. I have restarted and also up to date with all. This is frustrating!
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dilussoclothinguk (@DiLussoMenswear) reported
@O2 @gracehunt46 Money grabbers jus cancel go with ee or three
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BarryStump (@BarryStump) reported
@O2 you are still sending me text messages that my bill is ready when i moved my number to BT 3 months ago Are your staff on some kind of medication? or just stupid?
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Jondgooner@lhrfeeder (@Jondgooner) reported
@O2 FINALLY after 10 days O2 posted daughters payment to wrong account barred her phone twice 4 phone calls later its finally sorted (allegedly) what a poor tin pot service they even suggested I pay twice why they sort it out to prevent further barring what an embarrassment 😳
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James (@James14691733) reported
@O2 you ought to be ashamed!! 2 of your representatives phoning me and 1 was lying. Awful customer service and I will wait and get a new contract with another service!!!
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Jack (@Mr_Keyland) reported
@O2 can I dm you guys? Need some help if possible
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Godwin Stewart (@grshorwich) reported
@psychomania666 @O2 Makes you wonder... If the MVNO can get SMS/Wi-Fi working, how come the network owner can't? Methinks they don't *want* to get it working for some reason.
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Beau Harrington (@bohford) reported
@O2 Hello, thanks for your reply. No VPN or anything like that, I’m afraid. I have asked a couple of acquaintances also on O2 UK and they experience the same issue.
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Ian Grody (@pickled_tinker) reported
Such a shame that some customer services agents at @O2 bend over backwards and are more compassionate than the company they work for. I've had nothing but shoddy performance from this network from day 1. Your staff deserve more. Your services suck and your staff bare the brunt.