O2

O2 Outage Report in Saint Annes on the Sea, Lancashire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saint Annes on the Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saint Annes on the Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saint Annes on the Sea, Lancashire, England 10/20/2025 14:40

October 20: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saint Annes on the Sea, England

Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:

  • sammyjayne182 Sam Dugdale (@sammyjayne182) reported from Stalmine, England

    Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    @O2 experiencing the same problem

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!

  • stubpb Stuart McNeal (@stubpb) reported from Blackpool, England

    @MikeJ_C @O2 Tbf ive not had anything @O2 service has really gone downhill over the last 12 months.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!

  • TheFootyTog Pete Burns (@TheFootyTog) reported from Much Hoole, England

    @AJPNEFC @PNEPhil @O2 @pnefc Problem is so many people in one place trying to access at the same time

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

  • Treaders1984 Michael Treadwell (@Treaders1984) reported from Penwortham, England

    @O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    @O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @atkin_julie @O2 I have had the same issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • derektwilson Derek Wilson (@derektwilson) reported

    @O2 Hi guys. I can't seem to get into my MyO2 account, and I never receive the code it sends. I only use my number for emergencies, so maybe I've been deactivated due to non-usage? Can you help? Thank you.

  • garvanmcg Gjbmcg (@garvanmcg) reported

    @StephenMcG_Mug @O2 ats it ,give it to them lad, bad hueres...

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • Ayshamiyy Sajal🧚🏼 (@Ayshamiyy) reported

    @O2 USELESS NETWORK FULL of UNHELPFUL INDIVIDUALS!!!!

  • Leggler75 Emma (@Leggler75) reported

    @O2 It was received by them on the 23rd December. Since then it’s been back & forth. O2 recycle say one thing & O2 customer service say another. We are stuck on the middle with no resolution. Really thought O2 would be a lot better then this 😢

  • mfrdrums Mickey Richards (@mfrdrums) reported

    @O2 I have spent 2 hours on the phone to you and the last guy hung up! Your first operative just transferred me to Samsung! I had a long conversation with them and they have concluded that the issue is 100% with O2 . Yet non of your advisers seem to know anything about wifi calling.

  • liamcarter12 liam carter (@liamcarter12) reported

    @O2 Absolutely disgusted the O2 can run a promotion about giving six months free Deliveroo plus when I brought my new phone and now when I speak to customer service, every single person seems to say they don’t know anything about it. Can someone please advise?

  • Hannah98banana2 Hannah Plumley💙 (@Hannah98banana2) reported

    @O2 just received a suspicious text from some one pretending to be you can you help me

  • Amiooo_k Amz khan (@Amiooo_k) reported

    @TheO2 anyone at o2 customer service available to talk so I don’t get anymore annoyed over the useless operator I have to answer to who doesn’t understand me!!!!!!!!!!!!!!!!! @O2