O2 Outage Report in Lea Town, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lea Town, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lea Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lea Town, England
Latest outage, problems and issue reports in Lea Town and nearby locations:
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Sam (@SamAspinall95) reported from Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Michael Treadwell (@Treaders1984) reported from Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Dave Pakeman (@davepakey71) reported from Burscough, England
@o2 the worst company for customer service
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity Mbii (@CraigVerity1) reported from South Shore, England
@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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McAiney Ⓜ️ (@mcainey88) reported from Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Dave Pakeman (@davepakey71) reported from Preston, England
@O2 I’d be winner if I could have 4g & a full signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Clair (@monster18740399) reported
@O2 & @virginmedia youse lot have some explaining to do my mum who doesn’t use data or anything like that has lost mass amounts of credit since March of this year, problem is she doesn’t use mobile data and if anyone else is having this problem please message me.
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Adam Booth (@adamelbooth) reported
@O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?
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Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported
@debs_with_cats @O2 I calmed down a bit then as I realised I actually can probably do that. I am such an idiot.
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Sarah Ivell (@sarahivell) reported
@O2 Hi, How do I cancel an airtime tariff please? My airtime and device plan should be unlinked now and I don’t use the airtime at all as it’s for my iPad
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Sam Halfpenny (@Sam_Halfpenny) reported
@O2 I believe it’s everyone in the local area as I’ve asked a few people. EE seems to be unaffected, again. The service has been appalling around here for O2 for ages. Barely get 3G most of the time. Where do I stand to leave and move on?
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ChickenSwawarma 🇬🇧 (@Rodger80617217) reported
@O2 02 are terrible. I'll never ever use them again🚫
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Sean B (@originalblez) reported
@O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.
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gooop #LOONAinLondon (@MonsterGrimoire) reported
@O2 hey I need help since I enabled an offer too early and now the code is expired
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sarah (@SarahNewborough) reported
@O2 internet is awful.. struggles on 3 and 4g ! And I’m stuck with them for 3 years !!
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Abbie Widdowson (@AbbieWiddowson1) reported
@O2 customer service needs to improve. I’ve been told 2 days in a row I will receive a phone call in 24 hours and now being advised I now have to wait 48 hours for another call back which I probably also won’t receive. Please do better