O2

O2 Outage Report in Hessle, East Riding of Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hessle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hessle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hessle, East Riding of Yorkshire, England 11/30/2025 01:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hessle, England

Latest outage, problems and issue reports in Hessle and nearby locations:

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • kierarogers Kiera Rogers (@kierarogers) reported from Scunthorpe, England

    @O2 I ordered iPhone11 64gbBlack on Friday. Website said phone in stock. Received an email yesterday saying it’s not in stock. Received a text today, still not in stock but you hope to get some. Please let me know when you expect to get some or how I can cancel the order. Thanks

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting

  • linztigger Lindsey Holland (@linztigger) reported from Brigg, England

    @O2 I'm trying to cancel my free Disney but unable to find any info on the website, My O2 account. Please help

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AKalinics Andras Kalinics (@AKalinics) reported

    @O2 worst ever experience. Called weeks before my holiday if will have internet in Montenegro and was told will have everything working as at home.Yeah nothing at all! Couldnt call,not even contact host at airbnb cos had no internet.Nightmare!

  • veiledevolution Arousa (@veiledevolution) reported

    @O2 are the absolute worse. Intermittent data since the start of my contract Terrible customer service. I've been told I'd recieve a call back numerous times... still waiting. 🙃

  • AnthonyBeds Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @o2 accessible company i have had no indoor signal for 6 days and trickle signal outside home no wifi calling option and cannot contact O2 yet you want my monthly payment for non service i need to cancel this account to a provider who a least can provide wifi calling

  • AlanaDee_1 Alana-Dee (@AlanaDee_1) reported

    @O2 would like help as I can’t call due to my phone being cut off

  • karlax1x Karla X (@karlax1x) reported

    @O2 your insurance policies are a rip off loyal customer since 2016 and you decline a genuine claim!!!! Disgusting service

  • keykay Key Kay (@keykay) reported

    @O2 I ordered a phone contract on 19.04. U never sent the phone n I cancelled it all in 10 days. It’s been 48 days n I haven’t been refunded. Your customer service is rubbish. Called them many times. Still not resolved the issue but heard fake promises. I want my money back now!!

  • CamPye Cameron Pye ❤️‍🔥 (@CamPye) reported

    Can’t wait to sack @o2 off in September. If I crashed into a phone tower I’d still get no ******* signal with them.🙄

  • Miss_PSJ_ Paula. (@Miss_PSJ_) reported

    @O2 Could you also explain how I discuss my contract if all live chats are busy and I can not book a call back until Wednesday!! Customer services were not very helpful!!

  • PlummerZac Zac Plummer (@PlummerZac) reported

    @O2 hey - I was told on the phone to customer service that my PAC code for my number change would be applied by 6pm today, but it hasn’t happened and have not had any texts about it. Could you look into it?

  • ItsEdenExile 𝕰𝖉𝖊𝖓 𝕰𝖝𝖎𝖑𝖊 🖤 (@ItsEdenExile) reported

    @O2 have cut my phone off, so I cant actually call any of the numbers I need to call to discuss payment and their web chat is down Really annoyingggggg