O2

O2 Outage Report in City of Kingston upon Hull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of Kingston upon Hull, England 12/21/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • nikhewitt Nik Hewitt (@nikhewitt) reported from North Newbald, England

    @O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nathan06320834 nathan (@nathan06320834) reported

    @O2 End of my longstanding relationship with o2, as an exiting customer it’s not worth staying as I can get a much better deal elsewhere.

  • stewie_123 SRM (@stewie_123) reported

    @EnglandRugby @O2 Farrell was awful last week and doesn’t presently warrant his place in the side, Smith is not just the future but the key to how England should be playing right now

  • SherlockC83 Sherlock (@SherlockC83) reported

    @O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!

  • 2affable Michael Glossop (@2affable) reported

    @O2 Hi there. Getting an error when trying to redeem a Priority code for Apple Music. Not sure why... I'm a 'returning customer' but should still work right?

  • thetro180 matt metro (@thetro180) reported

    @O2 shittest network on earth

  • mattshay18 Matt Shaylor (@mattshay18) reported

    @O2 ….worst signal ive ever had from a service provider

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @O2 Feeling a little aggrieved about how you can justify an above inflation price rise, given that these blanket rises are adding to the inflation problem? On top of that, where I work (Bath) the coverage is really, really poor?! (And has been for some time despite reporting it)

  • DickerDick73 Rich Stephens 🔴⚪️ (@DickerDick73) reported

    @O2 Worst network to be on and will be looking to move to another network as soon as I am able. Connectivity rubbish, signal poor, too many blackout spots, price hikes…..and don’t get me started on Priority!

  • ZoeTheReturn ZoeTheCougar (@ZoeTheReturn) reported

    @O2 Your CS line is shocking. I’ve stayed with you for years because of good CS, now it’s awful. This is my 3rd try to pay off handset. Accts never about. Where’s the value in the unreasonable price hike??

  • GuiniBZH GuiniBZH (@GuiniBZH) reported

    Unbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?