O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Dr Ram Senasi
(@DrSenasi) reported
from
City of Kingston upon Hull, England
OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@Hotwheels_1978) reported
@O2 can you help? I can’t get through to an agent on the phone..
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Tammy Fieldhouse
(@FieldhouseTammy) reported
@O2 You have time to post these stupid ads but not respond to my multiple tweets about my continuous Internet connection?????
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Tee
(@TheTinaBailey) reported
O2 ADVISOR: The 6 month long @o2 service outage isn’t o2’s fault. We won’t be reimbursing you anything until it’s eventually fixed, even though you can’t use your unlimited data you pay £60+ a month for & have had to buy another network’s sim card to stay connected.
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Olie Mitchell
(@OlieMitchell) reported
@O2 how long does it take to get a reply via DM? I sent a message 7 hours ago. The livechat doesn't work and I'm abroad and don't want pay a fortune just to speak to o2
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Tammy Fieldhouse
(@FieldhouseTammy) reported
@SabrinaBranwood @O2 It should also say 2023: still waiting for a reply from o2 on twitter because of their ****** Internet service!
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James Woolnough
(@Utopia_Roxs) reported
@O2 It said that there were technical faults and O2 know of the problems and we're fixing it. Just over an hour later u had and it worked 👍
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OSRS bhaskar
(@IVP_SUCKS) reported
@O2 2023: network is busy in my area so can't make phone calls
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Rachel H
(@rdh789) reported
@O2 having been a customer for 20 years I can't believe I am suddenly being charged £2 every time someone calls me when I am abroad outside of Europe even when I decline the call!
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Hannah Matthews
(@AspiringOrtho) reported
Extremely disappointed with the customer service @O2 . Four phone calls over an hour each with problem still not resolved. Fraudulent account connected to my own account still not investigated/ rectified. Simply not good enough…
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Tom Pinnock
(@tom_pinnock54) reported
Hi @O2, how do I order an esim pack please? There's no option for it online or in the app. I'm currently on hold for customer services but it's just playing some really horrible music at me.