O2 outages and service status in City of Kingston upon Hull, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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karen (@karenantonio25) reported from City of Kingston upon Hull, England@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, EnglandBeen waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Samantha Jackson (@Samjf25) reported from Hedon, England@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Nik Hewitt (@nikhewitt) reported from North Newbald, England@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
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UndoubtedlyShaun (@shaun7r) reported from Wawne, England@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Englands Fashion, Affordable Designer Menswear (@roberte46763910) reported from Hessle, England@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Gavin Hindley (@GavinHindley) reported from Beverley, England@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Simon...... (@ageylad) reported from Tickton, EnglandWhich phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, EnglandReally disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Elsa (@ElsaH91) reported from City of Kingston upon Hull, England. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Scoop (@JGoldyy) reported@O2 She was on the phone for 30mins and still couldn’t resolve/reserve any on my behalf, can you just tell me if there is any left in stock with Mario bundle as it still says there is on the website yet everyday I’ve tried to buy one it STILL does the same technical issue
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Alan... J (@phaid3000) reported@kokeshimum @O2 London 📞 : I piggyback off Vodafone with @lebara & I get a better signal that my next door(s) whos with VODA for £4.95 for 20Gig and its the same signal 😤
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mimi ☀️ (@mimisunshine02) reported@TeamAriana @O2 Team Ariana, please help me. I didn't get a ticket for the London concerts, and resale tickets are very expensive. I am a huge fan from France and my heart is broken.
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MartinWW❌ (@swaledalebirds_) reported@Savplast60 @kokeshimum @O2 You ******* retard.
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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nigel fairman (@nigelfairman) reported@kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT
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Sonny (@SonnyBeL8) reported@kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g
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Tina (@6littlecherubs) reported@kokeshimum @O2 02 is good in my house but outside it’***** and miss. EE is non existent in my house but great outside. Hubby is Vodafone and from what I know he has no issues at all.
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Lloyd (@Lloydmporter) reported@kokeshimum @O2 02 are known for being really bad
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network