O2 outages and service status in City of Kingston upon Hull, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease your mobile data @O2 Please provide better service.
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Elsa (@ElsaH91) reported from City of Kingston upon Hull, England. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Tom (@TomNurden12) reported from City of Kingston upon Hull, England@O2 has generally got to be one of the worst networks going 🤔
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Bluebelle (@Angie70310447) reported from South Ferriby, England@O2 help!!!!!! Want to change to sim only. Been on “guru chat” 45 mins and still getting bolloxed about........ cam someone please help me
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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AllyW (@AllyW) reported from City of Kingston upon Hull, England@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Nik Hewitt (@nikhewitt) reported from North Newbald, England@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
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Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England@O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬
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Katy White (@K8te_w) reported from Tickton, England@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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Samantha Jackson (@Samjf25) reported from Hedon, England@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Gascoyne (@1PlatQCoy) reported@O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address
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Chris Ennis (@EnnisCpfc) reported@O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.
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Scott (@Sc077as) reported@O2 your phone coverage is absolutely diabolical!!! Sat in Bristol airport and have 4g and it’s about as much use as a chocolate fire guard. Pay for a 5g service and get nothing anywhere. Shambolic. #nO2
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Mitch Hirsty (@mitchhirsty) reported@O2 @Mally_DB Still not fixed 🙄 2026 and tech giant O2 don’t know how to resolve a payment gateway issue 🙄 @O2 - you have customers who wish to pay their bills online. Do better!
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Cody (@CodyButton77) reported@O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.
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Doughnut Doney (@DoughnutDoney) reported@O2 hey what's going on with the data coverage....had none to very slow the past 5 hours or so ???
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DL (@DL_CFC1905) reported@BelfastGiants @O2 These are awful looking....
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Pauline Wardle (@pmw_77) reported@Cerberusbite83 @BelfastGiants @O2 The alternate with the logo from away wouldn’t be too bad. Very football / rugby style though
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samantha🤍 (@xsamxntha) reportedMy mobile signal has been nonexistent helloooo @O2
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Niki Lemon (@NikiLemon1) reported@O2 our ddr didn’t go out at the beginning of the month. You have sent a letter and email to the business but the named person doesn’t work for us anymore and you won’t talk to any of us.. need help