O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Nik Hewitt
(@nikhewitt) reported
from
North Newbald, England
@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Bond
(@Katewells01) reported
@o2 hello is your network down in Greenwich? I can’t seem to get any signal anywhere for some reason today. It’s just coming up as “no signal”
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Tina Walsh
(@tmw1000) reported
@O2 Thanks for your dm, only 2 days late. It's not a problem with my sim or phone, it's the o2 network, as you know from all your customers on here who have reported the same problem. It seems to be sorted now anyway, no thanks to the twitter team.
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DENISE
(@DeniseCutts) reported
@O2 I can’t enter text competitions from my phone. I’ve only just switched over to O2 and so far you’ve been nothing but unhelpful. I’ve phoned up about this issue 3 times and no one has resolved it.
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Ser Pyrro
(@Ser_Pyrro) reported
@O2 @EnglandRugby How about you focus! Answer your DMs and sort out your online support! Can't get anyone!!
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Lindsay Cox
(@Coxlin) reported
@O2 That's kinda poor though. Like a simple text to say "you are no longer in the Europe zone" wouldn't have been hard when it switched to a different network. Why would I check online if where I am is covered when I will get rinsed for data if it's not?
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softlass
(@miss_softlass) reported
@O2 Hi, I am having problems with my voicemail since I changed my tariff this week, I have totally lost all voice messages, no longer have visual voicemail and every couple of minutes I’m getting a notification of a new voicemail but there isn’t one?
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🌻Lady Daria, Baroness Battersea🇬🇧🇪🇺🌹🧡💚
(@Daria_QT) reported
@O2 What’s going on with your top up service??? My mother’s had her pay-as-you-go-phone for years but suddenly you can’t find her account??? I go to top up, messages can be sent to her phone but you can’t find her phone???!!!
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Orion Costello™
(@OrionCostello) reported
@O2 8/10 places I go. To make it worse, I can’t even access my online account to see how long I have left on my contract before I can leave due to mistakes from customer support, Despite several phone calls and email chats “my o2 is not available” Complete waste of my time.
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wendyg4073
(@wendyg4073) reported
@candlish_david @O2 It's the same old excuse and when you do get a reply on here it's the same old crap
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Paul Alexander
(@paulalex1) reported
We spent 2 hours on a call where the ‘adviser’ admitted that there was an issue, raised it higher up within @o2 and said someone would call us back