O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Senior MSyl BA hons M.ISRM
(@Christo32281499) reported
@virginmedia Finally have working Internet 9 days after installation. What a stressful experience, I hope no customer has to go through that. As for @O2, that's another story to get my money back after @Virgin sales team added a sim card to my account. Your staff are rude on the phone.
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Mel
(@MelRTW) reported
@O2 hi, I’m currently abroad, but not managing to get any service. I’m with people also on O2 who have managed to connect with zero issues. Is there anything I can do to get this resolved?
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Freddie Farnfield - Standing With Ukraine
(@FredFarnfield) reported
Moral of the story, don’t take out a contract with @O2, not only is their network ****, they also lie to you and they don’t give a **** about your concerns, feelings or feedback. @O2, I have a simple message. Sort your **** out, stop ******* over customers and do better.
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Katey Shaw
(@_Kateeey) reported
@o2 honestly a joke. You need to sort your website & customer service out
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Rob
(@hedgehoguk01) reported
@virginmedia Well, on your side, we could do with someone calling us about cancelling the contract with @o2 you set us up on for a deal, then said we couldn't have it. As your agent set it up with the wrong accout details and wrong email, we cannot access it after @O2 didn't shut it down.
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⚡️⚡️⚡️⚡️
(@philos2929) reported
@O2 HAS THE WORST SERVICE EVER! for the last 5 days I have been unable to make any calls out. Came across the biggest emergencies this year and I was trapped without any solution as I couldn’t even call out to o2 customer services on my phone and still can’t!
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Kate Smith
(@KatePinkSmith) reported
@AlanTownleyJNR @O2 Just left them after 10 years on Friday after utterly shambolic service!
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Toby Isaacson
(@thingstobylikes) reported
@O2 I still have no service this morning. Please acknowledge that you are aware this is affecting multiple customers and you are working on a resolution.
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✨GoddessBeth✨ NO TRIBUTE NO REPLY!
(@Goddess_Beth96) reported
@O2 customer service is just bloody awful!
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Lauren Fairbrother
(@LaurenFairy5) reported
Never experienced such rubbish (and that’s putting it nicely!) customer service from @O2. Absolutely fuming 😡. They really need to sort their systems out and start offering better customer service!