O2

O2 Outage Report in City of Kingston upon Hull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of Kingston upon Hull, England 01/12/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alicelaston Alice (@Alicelaston) reported

    @o2 officially the hardest part of a move from the UK to US. How can I not just settle my phone plan without numerous phone calls and hours wasted on hold. Used to be the best with customer service. Now officially the worst. And final nail in the coffin is a 13.4% price increase!

  • RobCarey8 Rob Carey (@RobCarey8) reported

    @O2 13.4% rise from April. Thank god my contract is up this year. I will definitely be signing off as an O2 customer after many, many years. Fairness should be at the heart of any business model, whereas greed will tell on the business in time. Goodbye O2........

  • ScubaJeff904 ScubaJeff (@ScubaJeff904) reported

    @O2 are you gonna help with this? Still not updated to show my bills been paid

  • leylights barold. (@leylights) reported

    Hi @O2 I've tried your chat via the app for days now, and it constantly says you're busy. So maybe you can help here. If I change my sim only tariff to one with more data, does it restart a 12 month contract, or will it still end the same month as my current contract? Thanks

  • thatscottishcpl 𝚠𝚘𝚛𝚍𝚊𝚖𝚎𝚗𝚝𝚊𝚕𝚒𝚜𝚝 💬 (@thatscottishcpl) reported

    My phone keeps telling me I have an unstable internet connection. It’s not unstable, it’s unreliable @O2 👀

  • HelloRedBeard Sodoff Baldrick (@HelloRedBeard) reported

    ***** rats @O2 Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflation as set out in your terms. We know this isn't welcome news, but it will help cover the rising cost to power our network.

  • PGACricket Paul Griffiths 🏏 (@PGACricket) reported

    Just to say texts coming through today for all my mobile phones with 02 mobile charges up 13.4% shocking, awful @o2 @02help as I can't pull out of my contract until July. Unacceptable 02...

  • CreamDJ JCheeto (@CreamDJ) reported

    @O2 are at it again. 13.4% increase on tariff price this year! when the average wage increase will be nothing near that. And I bet if rpi goes down, their prices for existing customers wont! 🤡

  • emmasiobhan22 RedVelvet 💚🤍💜 (@emmasiobhan22) reported

    @O2 There is a BIG difference between a couple of £s increase and £11 a month. That's a huge increase. Like I said I bet we see you still having huge profits anyway because you are getting extra money from all your customers never mind the fact that we have a living crisis!

  • 5c0ttlley Scott (@5c0ttlley) reported

    @sidneymufc @O2 Lots of these large companies have staff working from home therefore saving an absolute fortune. Should be going down not up..