O2

O2 Outage Report in City of Kingston upon Hull, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of Kingston upon Hull, England 02/17/2026 10:25

February 17: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • djmikelangan Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England

    @O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • Angie70310447 Bluebelle (@Angie70310447) reported from South Ferriby, England

    @O2 help!!!!!! Want to change to sim only. Been on “guru chat” 45 mins and still getting bolloxed about........ cam someone please help me

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • karenantonio25 karen (@karenantonio25) reported from City of Kingston upon Hull, England

    @O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • TomNurden12 Tom (@TomNurden12) reported from City of Kingston upon Hull, England

    @O2 has generally got to be one of the worst networks going 🤔

  • nikhewitt Nik Hewitt (@nikhewitt) reported from North Newbald, England

    @O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Delsback1 Old *** Lurking (@Delsback1) reported

    So @O2 You feel you need to increase a £12 a month bill to £14+ a month in these times to keep the service running ?.

  • LukeSmall88 luke small (@LukeSmall88) reported

    @AndyPearson68 @bluenobby @O2 Virgin/O2 wanted £6 rise on my broadband. Rung, whinged like ****. Contract renewed with a lesser price. Alas on £31 instead instead of £32 but still beats the £6 rise. Piss take.

  • 86bud TH (@86bud) reported

    @O2 3.9% + 13.4% ‘RPI’ increase is nothing short of profiteering. Customer of 20 years and will be out first chance I get as a result.

  • t_hambrett Tom Hambrett (@t_hambrett) reported

    @virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints?

  • Cal190691 Callum Webster (@Cal190691) reported

    @O2 I haven't been able to get consistent signal or data for the past 8-12 months, yet you'll have imposed over 25% price increase. So I'm paying more for a dramatically worse service - I believe the financial Ombudsman has informed you that if customers want to....

  • clementsphil Phil Clements (@clementsphil) reported

    @Andy_Watt @O2 They could easily have taken a position, apologised for the need to increase and taken some of it on the chin. Increase due to energy price increases, but what will they do if those come down? Reduce everybody's bill?

  • Dlnorton150879 Dan Norton (@Dlnorton150879) reported

    @AndyPearson68 @bluenobby @O2 EE just as bad 👎

  • FayeKamsika Faye K (@FayeKamsika) reported

    @O2 Hi, my cellular apple watch esim does not work independently of the phone. This is a common problem, it seems. I’ve been in shop for an hour & on phone 4 times, cut off 3 times. Nobody can help. It’s error 14. One of your advisors says she has updated my esim but it

  • KOT_KOTKOT_KOT K of T (@KOT_KOTKOT_KOT) reported

    @Sk1l1d @O2 Same here in Staffordshire for over 12 months now. And they begged me to stay with them last month with my 3 phones and not move to #skymobile so like a fool I extended for another 3 years. Never again #soontobeexo2

  • horseygin ginny young (@horseygin) reported

    @Mark29071823 @O2 Except ee are going up by same amount? But at least you might get some service - unlike 02!🤬🤬