O2 outages and service status in City of Kingston upon Hull, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Nik Hewitt (@nikhewitt) reported from North Newbald, England@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
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Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Simon...... (@ageylad) reported from Tickton, EnglandWhich phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, EnglandBeen waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Englands Fashion, Affordable Designer Menswear (@roberte46763910) reported from Hessle, England@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Samantha Jackson (@Samjf25) reported from Hedon, England@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England@O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬
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karen (@karenantonio25) reported from City of Kingston upon Hull, England@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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UndoubtedlyShaun (@shaun7r) reported from Wawne, England@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Elsa (@ElsaH91) reported from City of Kingston upon Hull, England. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Tom (@TomNurden12) reported from City of Kingston upon Hull, England@O2 has generally got to be one of the worst networks going 🤔
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Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, EnglandReally disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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anthony chilvers (@anthonychilvers) reported@O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days
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pete (@shade1964) reported@O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!
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Kath Moonlight (@kath_moonlight) reported@O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.
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Gale (@gaeilicgal) reportedHey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.
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KopiteinPoland (@KopiteinPoland) reportedBefore @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney
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Jade (@Jade66755388) reported@O2 Avoid at all costs! Put in a complaint about the non existent signal at home to be told a ridiculous response time. When I finally get a response they want to call me but can’t tell me when… I HAVE NO SIGNAL! Told me it’s resolved now, but my 1 bar says otherwise..! Sort it!
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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ace 🍁 (she/her) (@aceanew) reportedI got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana
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just me (@BluesnJazzxx) reported@O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it
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David Harbison (@Davidharbison18) reported@shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.