O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of Kingston upon Hull, England
The most recent O2 outage reports came from the following cities: Kingston upon Hull and Hornsea.
City | Problem Type | Report Time |
---|---|---|
Kingston upon Hull | Phone | |
Kingston upon Hull | Total Blackout | |
Kingston upon Hull | Phone | |
Kingston upon Hull | Phone | |
Kingston upon Hull | Phone | |
Hornsea | Phone |
Community Discussion
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AJsWatchin
(@AJsWatchin) reported
@O2 @lewwyle You lot are repulsive. You claim the increase is to account for power to your network. But there is no mechanism whereby you reduce cost if power costs reduce, as they are doing. Disgusting increase. And you know it. Ps, never replied to me querying 8 days no signal refund
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james collier
(@twotonemanc) reported
@Jmes_80 @O2 These prices never come back down though, do they. Happily rise when inflation sky rockets. **** off @O2
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Matt Bruton
(@fun2learn2be) reported
@O2 when your customer support queue is 45 mins long it’s a sign that your failing. Either with your customers or by not employing enough people. 45 mins is not support.
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Jezz Freeman
(@jezzfreeman) reported
Hi @O2. Firstly, the 17.3% price hike is disgusting and nothing short of profiteering. Secondly, it seems as though you have turned off all communication - online chat isn't available and 202 cuts off the call each time I try. This is a revolting way to treat your customers.
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Ian Hindmarch
(@ian_hindy) reported
@O2 17.3% increase in price in April 2023 following 11.7% April 2022 is absolutely disgusting! Two increases during one contract term taking a £36 bill to over £47. It wouldn't be so bad but the coverage is terrible and Internet speeds slowest of all the networks. #getinthebin
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Lorraine Dowler
(@DowlerLorraine) reported
@O2 It's terrible how people are struggling right now and this sort of attitude doesn't help anyone. Putting prices up so high, then you have to chase them when they can't afford it. Very sad times and it's very sad to see O2 take the route of the high increase.
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JP
(@Ironssparky1985) reported
@tomdown1984 @O2 Exactly the same thoughts mate , meant to call them today to cancel ! Absolute piss take !
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Kevano
(@kevbev321) reported
All I wish to say to you @O2 is 🖕…. Rising my bill by nearly 19% is absolutely despicable. A crappy network with poor signal everywhere and even worse customer service, as soon as my contract is up I’m leaving you and never returning! Criminal behaviour @MartinSLewis
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James Sullivan
(@JamesSu30049584) reported
@O2 Still waiting for my new phone to be delivered. @dhlexpressuk saying it was delivered by their courier last Friday to my neighbour's house. This didn't happen!!!! 5 days of chasing and no one can give me an answer. Absolutely disgraceful service!!!!!
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Andrew Wolf
(@AndrewWolf88) reported
@MCFC_EW @GarethTurpin @O2 Bastards they are. I'm on my second complaint with them for bad signal. Tried blaming my phone last time but the missus EE sim card worked perfectly