O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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NHF
(@kingofbumpers) reported
@ASlipperySlope1 @O2 Auto login denied, in France. Changed by email, said it was wrong ( it wasn’t) repeat, same
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mamon
(@silentobsello) reported
@O2 this is so frustrating, no network for over a day now. You are not responding to my DMs. I urgently need my PAC number. Constant gaslighting that the network issue has been resolved.
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Kathleen Beedles
(@KathleenBeedles) reported
@O2 experiencing very bad signal at IV28 but your signal checker says no fault. There must be. We have no landline, only mobile, so this is a critical issue. Please advise?
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Ant Trevers-Footitt
(@FootittAnt) reported
@O2 I had no success at all. It’s really poor and quite stressful - especially when dealing with cancer treatment on the side I received a letter in the post today demanding the £11 or debt collectors will be involved. I’ve done a transfer via bank account.
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Craig
(@C_R_J_W_71) reported
@Grezzy1111 @O2 Don’t do it , only join O2 if you want to go for days with no internet or mobile signal , with no information of why or how long the fix will be , worst customer service of any mobile provider
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Paul
(@paul_smith_1980) reported
@O2 what is going on with service? Sent DM but no response other than to switch off and on and drive to another postcode. None of which has worked. Over 24 hours with absolutely no service at all
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Dana Wycliff
(@razzlededazzle) reported
@O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.
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Steve Richer
(@steve_r_music) reported
Is there a problem with eSIMs not connecting at the moment, @O2 ??
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Minesh Patel
(@MineshP100) reported
@O2 I’ve had no network signal for over 24h now. Can anyone help me? I called yesterday but they were of no help. Just said a ticket has been raised. I need reception…
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Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?