O2

O2 Outage Report in City of Kingston upon Hull, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of Kingston upon Hull, England 01/14/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • nikhewitt Nik Hewitt (@nikhewitt) reported from North Newbald, England

    @O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade to more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • sub_virk Sub Singh (@sub_virk) reported

    @O2 Absolutely rubbish service by @O2. Customer service Not fit for purpose

  • trotttrott3 dane trotter (@trotttrott3) reported

    There’s a mast down where i live and it’s been 2 weeks that I haven’t had data. @O2 any chance on a refund of the data i paid for but can’t use?

  • TelfordMad Butty (@TelfordMad) reported

    @O2 @virginmedia @O2 Still waiting for Sim and response to DM’s what a start to the Volt Package, be warned if your planning to swap from oomph to volt, I’m not a happy customer.

  • EnixKai Kai Enix (@EnixKai) reported

    Yo @VodafoneUK and @O2 . Just had my very sick mother on the phone in tears coz you 2 are messing her around trying to charge her 2 bills. She called to cancel Voda and used the Pac code for o2 for new contract. Not been done correctly and your both passing the book.

  • CantellJenny Jenny Cantell (@CantellJenny) reported

    @O2 I logged a complaint on the 18/05 verbally & have since spoken to over 10 people. No update, no change. I logged an online complaint 14/6, NOTHING! What's happening? Worse service ever. Will esclate it right to the top & go to Ofcom.

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @O2 @tescomobile me and a friend is on tesco mobile and 2 other friends on O2. We all keep having issues with our texts not sending which yesterday an important one didn't come through. Is there any issues across the entire network or whole of manchester as we all have issues

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.

  • blackstarz90 aaarron🐻‍❄️ (@blackstarz90) reported

    @O2 To be honest, the network help guide isn’t going to do much for me is it?

  • CitizenSuburbia Citizens of Suburbia (@CitizenSuburbia) reported

    @CharlotteCGill @O2 Shamefully, they have lied to you once and maybe twice. 1st lie saying mobile coverage isn't for indoors (BS). 2nd, if the device antenna was faulty you'd have the same issue indoor & out. If you have a friend on O2 you can prove this.