O2 outages and service status in City of Kingston upon Hull, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near City of Kingston upon Hull, England
The most recent O2 outage reports came from the following cities: Hessle.
| City | Problem Type | Report Time |
|---|---|---|
 Hessle
|
Phone | 24 days ago |
Community Discussion
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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Katy White (@K8te_w) reported from Tickton, England@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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karen (@karenantonio25) reported from City of Kingston upon Hull, England@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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Gavin Hindley (@GavinHindley) reported from Beverley, England@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Tom (@TomNurden12) reported from City of Kingston upon Hull, England@O2 has generally got to be one of the worst networks going 🤔
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England@O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬
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Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Nik Hewitt (@nikhewitt) reported from North Newbald, England@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
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🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, EnglandBeen waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Steve Forsyth (@SteveForsyth1) reported from Welton, England@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease your mobile data @O2 Please provide better service.
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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AllyW (@AllyW) reported from City of Kingston upon Hull, England@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Elsa (@ElsaH91) reported from City of Kingston upon Hull, England. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Welsh Law (@WelshPatriot100) reported@giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service
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Walt (@londonwalther) reported@O2 I ordered an iPhone in February - received a fake plastic device and have spent 8 hours over 10 calls with the support team to try to resolve this with no luck. Absolutely terrible service from O2 ! Day 36 #day36 #o2customerservice
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!
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Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
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Rebecca Ashcroft (@Ash42055) reported@O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.
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antonyjohnson (@antony19851) reported@Joff_L @O2 Went to smarty from O2 I pay £15 for 150gb I will never go back to o2.
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Blueflyer (@WoodpeckerMandP) reported@Rocket_fixx @O2 How do I do it differently? I’ve tried Virgin media now as that’s what it says to do, they won’t help and O2 won’t help. 4 times I’ve been promised in the last 3 weeks that it will be unlocked in 3 days, still nothing
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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Anil Takodra (@elimin8u) reported@O2 have #failed customer services at o2 is really bad, cut my roaming off, miss sold my contract and no way to escalate
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Joe Gibbs (@JoeGibbs2) reportedOne week with @O2 and still no service on my phone. Now been told I gotta wait upto 7 days for the issue to be sorted. Very poor . Back to three I think #disappointing