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O2 outages and service status in City of Kingston upon Hull, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Kingston upon Hull, England

The most recent O2 outage reports came from the following cities: Hessle.

CityProblem TypeReport Time
Hessle Phone 1 month ago

Community Discussion

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O2 Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • ElsaH91
    Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • Samjf25
    Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • steverico
    steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • AllyW
    AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • Angie70310447
    Bluebelle (@Angie70310447) reported from South Ferriby, England

    @O2 help!!!!!! Want to change to sim only. Been on “guru chat” 45 mins and still getting bolloxed about........ cam someone please help me

  • Agey0070
    Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • bitofafangirl90
    Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • f0reverkatycat
    🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • TomNurden12
    Tom (@TomNurden12) reported from City of Kingston upon Hull, England

    @O2 has generally got to be one of the worst networks going 🤔

  • r2k_13
    ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • ageylad
    Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • SteveForsyth1
    Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling

  • DrSenasi
    Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, England

    OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me

  • nikhewitt
    Nik Hewitt (@nikhewitt) reported from North Newbald, England

    @O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼

  • K8te_w
    Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • shaun7r
    UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • GavinHindley
    Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • TommyFletcher96
    Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • garfster2609
    Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • SteveForsyth1
    Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Polaris_92
    Polaris (@Polaris_92) reported

    @O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!

  • TheSmoothBooth
    The Smooth Booth 🏳️‍🌈👓❤️ (@TheSmoothBooth) reported

    @JaneEyreAtHeart @O2 Had the same issue? Received a text saying 80% of data used. Same message a week later and 36 hours after that no data. O2 are denying there’s any issue but I know of other people who are losing data overnight when it’s not been used.

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

  • doddy36
    stephen dodd (@doddy36) reported

    @O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.

  • sheldinij
    Sheldini (@sheldinij) reported

    @O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!

  • Starlet611
    Katie W (@Starlet611) reported

    I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • cambridgebarber
    Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reported

    Last message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.

  • iancourt
    Ian Court (@iancourt) reported

    @O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.