O2 Outage Report in City of Kingston upon Hull, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
So once again Totally let down by @VodafoneUK Waited All day for them to call me as promised. Wonder what will happen when I don’t pay my bill next week. Can’t wait to find out. Why oh why didn’t I go back to @O2 #TotallyUnhappyVodafoneCustomer
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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karen
(@karenantonio25) reported
from
City of Kingston upon Hull, England
@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Nik Hewitt
(@nikhewitt) reported
from
North Newbald, England
@O2 I have over 60 different numbers here... Rang your help centre and they’re on the case 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@h_123321x) reported
@O2 why do different staff from customer services give different / incorrect information? There’s no consistency. I had a 30 day sim, a member of staff in store offered me a 18 month sim - before I accepted, I asked if I could cancel at any time without charge.. he said YES
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Colombian *****
(@coffee_1sugar) reported
@O2 ye hi ive been sittin in a chat room for over an hour waitin for someone to answer my question can you help me please
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Hello, Save The Arts, Thank you
(@AlisonGurney) reported
@O2 Good morning, I haven't topped up my O2 phone in over a year, so I'm not sure if it can be reactivated or if I need a completely new sim, thank you for your help.
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MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 be clear that you’ve lost me as a customer and won’t be getting a dime out of me. What even gets on my nerves is till date I’m still receiving fraudulent codes on my other phone. No wonder you’re being sued for overcharging customers! SORT IT OUT!
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Andy Richards
(@AndyRichards227) reported
@O2 @DisneyPlusUK Dr Doolittle sums up the customer service of O2
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Menaka R
(@MenakaR67) reported
@O2 I’m having trouble paying my final bill. I’m trying to pay via direct bank transfer but I don’t know the name on the O2 account to pay into and my bank will not verify the details. What is the name of the HSBC account: •Sort code: 40-02-50 •Account number: 11245163
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jack roberts
(@Jack13jackJack) reported
@O2 your phones lines are shocking and your automated lady I think is rude u press a option and then says busy bye all I want to do is set up a direct debit!
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Andy McC
(@AndyDMcC) reported
@O2 How about fixing the problems my wife and I are having with connecting with people after we ported to your network in December.
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Me
(@h_123321x) reported
@O2 he’d given me the right information. YOUR STAFF GIVE INCONSISTENT INFORMATION. I don’t want to pay to cancel the 18 or 12 month sim because your staff gave me the wrong information
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Ann Middleton
(@ann_middleton) reported
@O2 I am having problems with my phone charging its a Samsung Galaxy S10, have tried calling you without success can you please get in touch