O2

O2 Outage Report in Hornsea, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hornsea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hornsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hornsea, East Riding of Yorkshire, England 09/17/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hornsea, England

Latest outage, problems and issue reports in Hornsea and nearby locations:

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • DrSenasi Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, England

    OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • neiltheo75 Neil Theobald (@neiltheo75) reported from City of Kingston upon Hull, England

    @O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • karenantonio25 karen (@karenantonio25) reported from City of Kingston upon Hull, England

    @O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • audproctor77 Audrey Macmillan (@audproctor77) reported

    So, not only has covid finally struck our house, there’s a major broadband outage now estimating repair by 7pm on 10th. Sick kids and no internet or tv? Send. help. @EE at least @o2 seem to have got mobiles back up this morning!

  • chloe58834923 chloe (@chloe58834923) reported

    @O2 why is it so ridiculously hard to send texts/data tonight???? Sort it out a week to do ‘maintenance’ is ridiculous. Leaving customers unable to use phones. Hope you’ll at least be knocking something off bills given all the trouble

  • Hughsie28 Dave (@Hughsie28) reported

    @Dave7438501904 @wrexham @O2 I don't recommend giffgaff I never had service

  • samc176 sam cousins (@samc176) reported

    @O2 having problems connecting to internet while abroad. Using iPhone.

  • KerryJo98846780 Kerry (@KerryJo98846780) reported

    @O2 trying to use the Disney + offer on Priority but wont let me sign in 🙈 but I’m already on the app.

  • ViUK2011 Vi UK | Evolved Mad Ape (@ViUK2011) reported

    @O2 No service abroad please help

  • Ju5t_Jess Jessica (@Ju5t_Jess) reported

    @O2 the only ones that keep being drip-fed through are terrible seats - when will the decent seats be released? Been on it constantly since 10am yesterday.... same with @LiveNationUK

  • LoobieBoobiee Lucy (@LoobieBoobiee) reported

    @O2 Hi, yes should be coming today so I’ll be home waiting… again. Just hope the driver isn’t as lazy as yesterday’s 😫 he clearly couldn’t be bothered to walk down a private road (no vehicle access) to deliver! DPD seem to have the worst drivers, even Hermes are better 🙊

  • metronome_6 M6 (@metronome_6) reported

    @O2 Been struggling to make calls with one and two bars for signal. Please notify me when this will be resolved? From the Birmingham area. Considering leaving o2 for 3.

  • LittleLady1980 Mary Walsh (@LittleLady1980) reported

    @O2 Hello, sorry to be a pain, but has this changed yet? Do you plan on adding PayPal to the payment system? It would really help me out right now 😩