O2

O2 Outage Report in Hedon, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hedon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hedon, East Riding of Yorkshire, England 03/04/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hedon, England

Latest outage, problems and issue reports in Hedon and nearby locations:

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • roberte46763910 Englands Fashion, Affordable Designer Menswear (@roberte46763910) reported from Hessle, England

    @O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • neiltheo75 Neil Theobald (@neiltheo75) reported from City of Kingston upon Hull, England

    @O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • DrSenasi Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, England

    OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BasherBC Basher Boyle-Chong (@BasherBC) reported

    @O2 Hi o2, On 11/01 I changed my tariff to the £15, I topped up £15 as I knew I’d need more data this month due to travelling and being on annual leave. A few days ago I received a text to say I’ve used all my data, this is because it’s only given me the £10 bundle. Please help

  • silverton_kate Kate Silverton (@silverton_kate) reported

    @KylieBSmiley @O2 Yes! Barely any signal in Poole & I get emergency service in Wareham! @O2 also haven’t replied to 2 complaint emails I sent!

  • lennonsghirl Cara (@lennonsghirl) reported

    @O2 @mitchellsingh89 This is a massive waste of time I’m in exactly the boat, cannot use my phone without WiFi in my own home, cannot use my phone in large parts of my town due to coverage issues and you keep saying the same things as the above.

  • dreamingwilly Andy Barker (@dreamingwilly) reported

    @O2 still crap signal in Sunderland. What’s the problem.

  • Key07270611 Sam (@Key07270611) reported

    @mitchellsingh89 @O2 Agree o2 is terrible. It’s like we live in the 3rd world

  • Juliebirch1210 Julie (@Juliebirch1210) reported

    @O2 @mitchellsingh89 Its been almost a month terrible service..I just hope its sorted by tomorrow like denzel told me over the phone.

  • lordnelson74 Mark Nelson (@lordnelson74) reported

    @O2 @mitchellsingh89 @O2 what a load of crap the last 2 years so bad round RH10 area I been in the shop get fobbed off with same response

  • TayyabJhangir Teejay (@TayyabJhangir) reported

    O2 service has been absolutely awful. I’ve complained multiple times and nothing ever changes. I’ve honestly given up now and I’m very close to switching my network provider. Disappointing experience as a long-time customer. @O2

  • juliebunell julie burnell (@juliebunell) reported

    @O2 the absolutely worst customer service I have ever seen, based on multiple occasions. Shame on you O2

  • andyhammer73 ⚒️ Andy Hicks ⚒️ (@andyhammer73) reported

    @O2 you need to sort out your call centre, I'm guessing its in Asia? Your staff are rude, hard to understand and do not know there job causing massive confusion whilst trying to port my wife's number over from EE. He said it would take an hour but 5 days is the truth. #shambles