1. Home
  2. Companies
  3. O2
  4. Hedon, England
O2

O2 Outage Report in Hedon, East Riding of Yorkshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hedon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hedon, England

The most recent O2 outage reports came from the following cities: Hessle.

CityProblem TypeReport Time
Hessle Phone 17 days ago
Kingston upon Hull Phone 6 months ago
Kingston upon Hull Phone 6 months ago
Kingston upon Hull Phone 9 months ago
Hornsea Phone 1 year ago
Barton upon Humber Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hedon, England

Latest outage, problems and issue reports in Hedon and nearby locations:

  • shaun7r
    UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • garfster2609
    Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • AllyW
    AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • r2k_13
    ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • steverico
    steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • K8te_w
    Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • roberte46763910
    Englands Fashion, Affordable Designer Menswear (@roberte46763910) reported from Hessle, England

    @O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.

  • TommyFletcher96
    Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • neiltheo75
    Neil Theobald (@neiltheo75) reported from City of Kingston upon Hull, England

    @O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority

  • ageylad
    Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • LamontHouse
    Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • Samjf25
    Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • GavinHindley
    Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • r2k_13
    ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • f0reverkatycat
    🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • GrahamElgin
    𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • ElsaH91
    Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • bitofafangirl90
    Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • Agey0070
    Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • MarinaPlatts
    Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DRYuillKirkwood
    Dr Ravenholm 🤨🇪🇺 (@DRYuillKirkwood) reported

    @O2 is the o2 website down or being hacked? can't access my invoices and some links on the my bill page are redirecting to a Chinese website

  • JakeTheSnape
    Jake Snape (@JakeTheSnape) reported

    @O2 Is there an issue with the website? I'm awaiting updates on an order for collection but it's stuck on processing. Not going to have time to collect at this rate and might as well have picked next day delivery.

  • BuckarooStu
    Stu Pattison (@BuckarooStu) reported

    Hi @O2 You've disconnected my services, but I have no way of paying my bill...App doesn't work, Website doesn't work and I cant call Customer Services JOKE!!!!!

  • CLW1998
    chloe 💫🏳️‍🌈 (@CLW1998) reported

    @O2 why is the my o2 app not working!! Need your help!! Been trying to call and just keeps ringing and ringing

  • MWancock
    Mark Chopper Reid🌸 (@MWancock) reported

    @O2 is there a specific number I can call to speak to someone about financial hardship? My bill has come out of my acct and has left me in a very tricky situation I need urgent help please. X

  • abi__w_
    abi (@abi__w_) reported

    @O2 hi, I've been with o2 for years and had good signal at home for past 2 yrs, however past week or so had no signal in house but your website says no issues. Can you advise why this may be, any changes etc.?

  • mikos
    Mike Carter (@mikos) reported

    @O2 It says there's an issue and "engineers are likely to be on the case already". "Likely" doesn't tell me much!

  • DJ__Ari3s
    Ari3s (@DJ__Ari3s) reported

    Ahh .@O2 why my apps slowing down? Everything updated on my iPhone. Help pls.

  • EmmaMontye8806
    emma farrington (@EmmaMontye8806) reported

    @O2 I'm trying to pay my bill but airtime balance isn't available I've paid device plan will balance on automated service have updated yet

  • GeorgievaEV
    Elena Georgieva (@GeorgievaEV) reported

    @O2 Do you have a network connection? - Yes, I have full coverage on my phone.