O2 outages and service status in Hedon, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hedon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hedon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hedon, England
Latest outage, problems and issue reports in Hedon and nearby locations:
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England@O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬
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Katy White (@K8te_w) reported from Tickton, England@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, EnglandReally disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Tom (@TomNurden12) reported from City of Kingston upon Hull, England@O2 has generally got to be one of the worst networks going 🤔
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Gavin Hindley (@GavinHindley) reported from Beverley, England@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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karen (@karenantonio25) reported from City of Kingston upon Hull, England@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, EnglandBeen waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Samantha Jackson (@Samjf25) reported from Hedon, England@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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UndoubtedlyShaun (@shaun7r) reported from Wawne, England@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Simon...... (@ageylad) reported from Tickton, EnglandWhich phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease your mobile data @O2 Please provide better service.
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AllyW (@AllyW) reported from City of Kingston upon Hull, England@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Abdulhameed (@harmyd007) reported@O2 I need to change my PAYG tariff today, but support says I have to wait until my billing cycle ends on Sept 4th. I have zero internet and buying a bolt-on isn't viable. Can someone please help me process this tariff swap now?
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Jay (@zyonuk) reported@TakeThatClouds @O2 Ticketmaster are the same if you want to update your number on their system, they text a code to the number registered. Which is great if you still have that number, calling customer support is the only other option!
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Paul (@ToeStrike) reported@TakeThatClouds @O2 I'd say you satisfied the requirement. The person you dealt with decided they didn't want to help that day, or take the risk. It's hugely frustrating to deal with O2 on any level.
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Clare Brown (@Clarebrown101) reported@O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?
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𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported@O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!
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Deano (@ScottishGamer74) reported@jonoakden @O2 Cancel while you get the chance. The worst signal I've had on a mobile.
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Neil Lilly (@NeilLilly) reported@O2 Are you actually serious? I work in these places on a regular basis and there is ALWAYS no signal. I don’t expect to pay for a service that I do not receive.
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Otis Parris (@parriso56) reported@O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography
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Lisa Robertson 🇬🇧 🏴 (@daisy_poppy) reported@O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.
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Rachael Mcmurray (@_mcmurray) reportedWhy is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2