O2 outages and service status in Hedon, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hedon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hedon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hedon, England
Latest outage, problems and issue reports in Hedon and nearby locations:
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Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Samantha Jackson (@Samjf25) reported from Hedon, England@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, EnglandReally disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England@O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease your mobile data @O2 Please provide better service.
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Simon......🎗 (@Agey0070) reported from Tickton, England@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Gavin Hindley (@GavinHindley) reported from Beverley, England@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing
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Elsa (@ElsaH91) reported from City of Kingston upon Hull, England. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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UndoubtedlyShaun (@shaun7r) reported from Wawne, England@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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AllyW (@AllyW) reported from City of Kingston upon Hull, England@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Tom (@TomNurden12) reported from City of Kingston upon Hull, England@O2 has generally got to be one of the worst networks going 🤔
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Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, EnglandOMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, EnglandPlease provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Katy White (@K8te_w) reported from Tickton, England@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Simon...... (@ageylad) reported from Tickton, EnglandWhich phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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erin p (@erin_pain666) reported@O2 I’m trying to make a formal complaint but your complaints process appears to be failing. Your online complaint form gives me an error and the complaints email address directed me to is not monitored. I need someone to help me register this complaint through another route.
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Victoria 🦊 (@VickiMilly) reported@iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.
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The Nezir (@The_Nezir) reported@O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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Colsh (@stewart_col) reported@mister___ran @O2 I concur. They fkd my credit rating. (Now sorted) but had to extend my car lease as credit rating was bad due to there mistake. I wanted to replace my car not extend lease. They offered £250 ffs! Took 6 months to sort!! I have rejected the £250 total insult.
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Coach A (@PlayerLabCoach) reported@O2 signal used to be top tier! Since teaming up with @Virgin it’s probably time to leave. It’s awful!
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported.@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?
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Colezinho (@Colezinhoo) reported@nige_h64 @EnglandRugby @O2 In attack even for the lions he is just a steady eddy The best way too slow ruck speed is by having Jackal threats
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2