O2

O2 Outage Report in Hedon, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hedon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hedon, East Riding of Yorkshire, England 01/18/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hedon, England

Latest outage, problems and issue reports in Hedon and nearby locations:

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • TomNurden12 Tom (@TomNurden12) reported from City of Kingston upon Hull, England

    @O2 has generally got to be one of the worst networks going 🤔

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • karenantonio25 karen (@karenantonio25) reported from City of Kingston upon Hull, England

    @O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔

  • djmikelangan Mike Langan (@djmikelangan) reported from City of Kingston upon Hull, England

    @O2 Because your 4G sucks ass and so does your O2 gurus. I've had no 4G for over 2 weeks now and I'm paying for a service I can't use. I want some money back for this. I've done everything the O2 gurus, your technical department and even been in store and still cant get it soted 🤬

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • f0reverkatycat 🌼C H A R L E Y🌼 (@f0reverkatycat) reported from Hornsea, England

    Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 3rdGearWheelies Peter Burcham (@3rdGearWheelies) reported

    @O2 TN14 area there has been mast issue with no data and patchy voice for 10 days. Can we have an update on when this will be fixed as the O2 service checker has said the same thing for 10 days about the mast having a problem with no other information. High Elms mast

  • rhbarnes80 russell barnes (@rhbarnes80) reported

    @O2 Thats sorted now thanks. Am interested in Volt though it says not available to me at my address. This is incorrect as i already have @virginmedia so please help?

  • Silvia26p Silvia (@Silvia26p) reported

    How do you get a new contract with @O2 ??? 35mins on the phone pressing 1 for sales over and over. Yesterday same 25mins and gave up. Awful service!! @O2 Don't you want new customers???

  • IanCorby2 Ian corby (@IanCorby2) reported

    @O2 We are receiving non-payment letters to our company each month for 12 months- this is despite receiving £200 compensation as this is an internal error which never gets rectified. Utterly disgraceful. ZERO RESPONSE from complaints dept,

  • Fraggle05 Fraggle (@Fraggle05) reported

    @O2 I would like your CEOs contact details as frankly your customer service is appalling. 5 weeks I have been attempting to sort an issue with your company and it has now resulted in you taking £200 out of my bank account incorrectly and refusing to refund it for over 3 weeks.

  • EllyEllygoodman Elly Goodman (@EllyEllygoodman) reported

    @O2 o2 you are the worst provider I’ve ever come across we have been treated appallingly and no one seems to care or provide us with a solution - im beyond furious

  • holdingyeovil Chris Holding 🕉️ (@holdingyeovil) reported

    @O2 As I am not an O2 customer I don't think you have any contact details for me.

  • paulrose1974 Paul Rose (@paulrose1974) reported

    @O2 Yeah, seems anyone on O2 or Sky mobile are having issues in CA28 area with mobile signal. 2g, 3G and 4g not working. Only wifi to make calls.

  • trigmk2 Alex (@trigmk2) reported

    @O2 I've been on the phone for 1.5hrs, bounced around depts trying to return a faulty S21 handset within 30 days to be told you no longer stock it. I can have a previously returned handset, or cancel my contract & take out a new, more expensive contract, on an inferior handset.

  • kirstenwatt1111 Kirsten Watt (@kirstenwatt1111) reported

    @O2 @TessaOutlook Have no service in Perth and Edinburgh either