O2 Outage Report in Hedon, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hedon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hedon, England
Latest outage, problems and issue reports in Hedon and nearby locations:
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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karen
(@karenantonio25) reported
from
City of Kingston upon Hull, England
@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Tom
(@TomNurden12) reported
from
City of Kingston upon Hull, England
@O2 has generally got to be one of the worst networks going 🤔
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Homent 🦊
(@RedFoxBandit) reported
Hey @o2 How do I get help from you? Have DM’d for last two days with no response.
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Mhairi Lambert
(@LambertMhairi) reported
@O2 I have had a fraud been on going since April. After being into multiple O2 shops all I have been told is to phone customer service and the fraud team I have spoke to both teams twice and then just keep saying wait 45 days. This is beyond a joke get it sorted O2
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Andrew Francis
(@AFrancisPhoto) reported
@Innovationboxes @O2 It worked briefly, but now cannot login today. The support is very poor. They replied to my email a week later, told me they would make a payment to me today, as the payment process has problems, so far nothing has arrived.
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Chels✨
(@cchelsealouisee) reported
@WR01234 @RoFo123456 @O2 Literally just had the same problem. They're awful customer service! Don't offer it on pre-order if you're not going to be honest about delivery
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coffeelover23
(@coffeelover235) reported
@O2 the free hot drink code on the O2 priority app doesn't work on friday/Saturday. Has this been sorted? Greggs said it doesn't register on their system as a free hot drink.
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Martyn Scott
(@MSCS91) reported
@O2 do I hear about the results of your field teams investigation as the signal still woeful.
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rebecca💖geoff+gavin
(@geoffslaugh) reported
@O2 hi i just got an email asking to give a review about customer service but i never got in contact with yourselves? just wondering why it was sent
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Bradley Andrews
(@BradleyJAndrews) reported
@O2 Yes it’s active, for my data signal it flicks between E & 4G but nothing will work
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Ian Savigar
(@Bigsavi) reported
@O2 I have just spent half an hour being passed from one person to another and then cut off when I think I'd got through to who I need to speak to about my disputed bill. I've recorded this for my @Ofcom complaint.