O2 Outage Report in Hedon, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hedon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hedon, England
Latest outage, problems and issue reports in Hedon and nearby locations:
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Hobson
(@alfordbrad) reported
@O2 coming up for a week without any network signal in the AB33 area. Can you give some idea as to when it’s likely to be restored? Thanks.
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Sienna Rothery
(@sienna_rothery) reported
@O2 Have signal on my phone and new signal is from one of your stores
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Jack Wilkinson
(@jw1601) reported
@O2 trying to enable wifi calling because there’s a mast down in my area, but unbelievably the only way to enable it is to call you. Had no service for 3 days so that’s not going to work…
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Tim Baker
(@Baker12435) reported
@O2 I've tried numerous times to get through your phone menu to use a PAC code to transfer my number across. Just hitting a wall, great customer service for a new customer 😤
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Katie
(@katie_kat_92) reported
So I can't speak to anyone. I can't find where online it goes in. Like ??? What ******** is this nonsense @O2 ???
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Nick Chinn 💙
(@NRCUK) reported
Simply useless support from @O2 currently, coupled with really poor signal in Bristol these days… time for change after 25 years I guess
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Ben
(@Benlja) reported
@O2 I had an issue where all my data was used up unexpectedly. I have tried calling you and using web chat but always busy or unable get past your IVR. My data allowance is low and I never normally get near to using it but in 1 trip it all went and I want to know if you can help.
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Aran
(@Aranz_) reported
@O2 hello. Tried to do the 02 priority Greggs offer at North Greenwich store and it says service not available when beeped at the til? I have now lost my code. Can you advise?
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@virginmedia @O2 your Vault offer looks great but after days of trying I can’t get it to work… Name, address & all my details match across both accounts. I hear a lot of people are having the same problems?
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tydollasign
(@tyes_xo) reported
@O2 I’m being overcharged on my phone bill for my phone that I’ve already paid off. Tried calling customer service twice and got hung up on by a machine. This needs to be sorted out ASAP