O2 Outage Report in Kirk Ella, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kirk Ella, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kirk Ella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near Kirk Ella, England
Latest outage, problems and issue reports in Kirk Ella and nearby locations:
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Dr Ram Senasi
(@DrSenasi) reported
from
City of Kingston upon Hull, England
OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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🌼C H A R L E Y🌼
(@f0reverkatycat) reported
from
Hornsea, England
Been waiting since last Saturday for @O2 to fix the mast... so basically paid for data for no reason 🙃
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert McGimpsey
(@RobMcGimpsey) reported
@O2 Thanks - that's the one that doesn't show "My Account"! No one seems able to fix it.
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Your comprehension is ****...
(@_ItsTitch) reported
Respectfully @O2 as a UK based company if your call centre is going to be taken overseas, the number ONE criteria for the operatives should be understanding English. It’s extremely stupid to go through what I went through this morning to get an answer to a simple question🤬
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Basher Boyle-Chong
(@BasherBC) reported
@O2 I’ve called again, the agent was very nice, o2, phone call and resolution unsatisfactory/ pointless. Looking online it seems o2 customer service is getting worse and worse each year.
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Dean Spencer
(@DEANX121) reported
@O2 so I cannot transfer my old number to my new sim with o2. 2gb £5 month but can upgrade my existing number to a better deal £8 month 35gb even though I only use .55gb a month. If I cancel my old account I cannot keep my old number even though I’m out of contract ! What a con
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 Have done and been on phone again today and zero update to the complaint or helix case - disgrace
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Basher Boyle-Chong
(@BasherBC) reported
@O2 I would’ve much preferred to have done that on the call on Tuesday, he said he couldn’t help me and I needed for it to be looked into and then I’d be called back. Believe me, I also didn’t want to drag this out, which has been going on since my first contact over 1 week ago.
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Mr Darren J Porter MB BCh BAO FRCSEd FRCSI
(@DarrenP56047070) reported
@O2 please DM me I can’t access O2 site online to check a billing issue
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🎮 JR (Tamer) 🎮
(@TamerUK_) reported
When I joined @O2 around it must be 10-12 years ago now, it was one of the better service switch decisions I had made, now I literally cant wait to get off this platform, I have a phone that cannot get data at all where I live, its literally impossible to even browse at times #O2
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Dave
(@DaveRamshaw1) reported
@O2 @NFFC69Will The worst thing is that you've removed help via X messaging. I went into a shop and they couldn't help, rang 222 and they couldn't help so I bought a Vodafone sim. All I wanted to do was to set up an auto top up!!!
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Dean Spencer
(@DEANX121) reported
@O2 terrible, cannot transfer my old number if I cancel my account that isn’t in contract pressured to upgrade fir more money