O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Hannah Tucker
(@hannahbanner1) reported
from
Grimsby, England
@O2 Had no signal for over an hour no. Working from home this is not good.
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bee
(@B_Smythe77) reported
My Network provider just called me, I couldn’t understand a word so apologised and hung up. she called back but shouting “can you hear me now” I hear you loud and clear, I just don’t understand your African accent @O2 please make sure your representatives can speak our language.
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**** Hughes 🙂
(@DickHughesUK) reported
@B_Smythe77 @O2 Sadly it's probably not O2 but one of their "partners". Companies out there that buy your details to tempt you with offers of new products and deals. Some poor soul (in every sense of the word) who has to phone people on a list and try and tempt them. But yes bloody annoying.
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Maybe Katie Jane 🇪🇺
(@maybekatiejane) reported
@KateLoveTheatre That is thoroughly lousy. @O2 get on this - make sure your shop staff are trained to help every one of your customers. Bah.
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Shev
(@Shev1865611) reported
@O2 My husband looses signal in a certain area (Kent) it is where he works and is ridiculous.
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M
(@mairtinsb) reported
@O2 hi o2, I’m having real issues with 4G data on my iPhone 12 across Greater Manchester - whether I’m at work in the city centre or at home in Stockport. Have there been any reported issues? Has been ongoing for around a week. Thanks.
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elfie
(@elvesnfairies) reported
@O2 I’ve been trying to get my PAC code the last week. 1st was told it’ll be email to me, but never received email. Call few times, either your call centre person was unable to give it over the phone or hung up on me. What’s going on??!!
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Robyn McArthur
(@RobynMcArthur) reported
@O2 3 weeks later still no phone, still no update or communication but I had to pay the new billing amount. Definately feeling so valued as a customer...
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Kate Lovelock
(@KateLoveTheatre) reported
@O2 I am disgusted! I am physically disabled and I can’t change a SIM card over on my own. So when upgrading my phone I decided to do it in a store as I wanted my family and friends to see I could do something without their help. I haven’t upgraded in 6 years so when the shop 1/3
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HelpingHans 🇬🇧 🔜 #i68
(@Help1ngHans) reported
@IstvanSzoke3 @O2 @ThreeUK Has a bad service where I am sadly.
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HopeHorizons
(@Aesthetic_Glory) reported
@Help1ngHans @O2 **** i'm sorry you have to put up with that **** from an ISP, this seems to be common internationally