O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@O2 Having issues in the HU7 area can't send texts or use 4g .....
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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AllyW
(@AllyW) reported
from
City of Kingston upon Hull, England
@O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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karen
(@karenantonio25) reported
from
City of Kingston upon Hull, England
@O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
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Tom
(@TomNurden12) reported
from
City of Kingston upon Hull, England
@O2 has generally got to be one of the worst networks going 🤔
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Hannah Tucker
(@hannahbanner1) reported
from
Grimsby, England
@O2 Had no signal for over an hour no. Working from home this is not good.
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LaurienA
(@AmyLeighLucy) reported
@O2 I’m having trouble opening a link on priority to book the Gatwick lounge access, please help!
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N
(@n1ks_nadgers) reported
@O2 What is going on with your mobile network masts in Welwyn Garden City. There is ZERO network across the whole town centre, causing any/all hardware reliant on the network to fail, including all Sky Mobile customers, like me! Already missed an emergency call because of this!
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Nelly
(@NellyDogman) reported
@nishul1 @O2 EE is just as bad.
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Jake
(@culocazador) reported
@O2 don’t actually know what the point of paying my bill is, second time in the last 2 weeks signal has been completely out in Spalding for multiple days so I’ve not been able to use my phone at work. Poor
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Ansonette Hailwood
(@AnsonetteHailw1) reported
@O2 worst decision that I made to move to 02. Unable to port my original number. Despite numerous calls to customer services, I’m still non the wiser!
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Fidget
(@meyodi) reported
@O2 the worst customer service I've ever encountered, had to hang up after an hour and a half and being passed to person to person at least 5 times.. Looks like I've lost my mobile number but at least I'm not with o2.. Nightmare company
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Heather McEwen
(@jogonheather) reported
@O2 how many times do I have to contact yourselves to stop you from sending final demands to a deceased person? I'm resorting to Twitter as my 5th attempt of resolving this issue.
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S P G
(@SPG8250978) reported
@hollie3000 @O2 It's a shame, when I joined O2 great signal, no issues. Sadly now zero signal again today and customer service is none existent.
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Lydia 🖤 🦇
(@lydiarosedeane) reported
Hi @o2 - when purchasing my sim only with you, I entered a PAC code. My service from Vodafone is being cut off today but the number on my O2 account is a new one. When I put my new sim in will it change over? Thanks!