O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 12/01/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve not had service for like 2 hours Please help

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • TomNurden12 Tom (@TomNurden12) reported from City of Kingston upon Hull, England

    @O2 has generally got to be one of the worst networks going 🤔

  • karenantonio25 karen (@karenantonio25) reported from City of Kingston upon Hull, England

    @O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • hannahbanner1 Hannah Tucker (@hannahbanner1) reported from Grimsby, England

    @O2 Had no signal for over an hour no. Working from home this is not good.

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TrueFarnz Simon Farnsworth (@TrueFarnz) reported

    @VModifiedMind @O2 But the SIM isn't even your kit! It's *theirs* - the whole point of the split into UE and SIM is that you own the UE (your kit), they own the SIM (their kit). At a stretch, you could have a phone that doesn't support band 40, but I'd be shocked if you hadn't thought of that.

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 I love my 5G 4G 5G 4G 4G... lost signal 4G 4G 5G.....I'm sure my pixel 7 pro phone is 5G but 02 seems to think I'm on 4G.....

  • cawalton7 Chris W 💙 (@cawalton7) reported

    @O2 Your network needs to have the capacity for that to happen. Too often lately, you have a signal but nothing works and when you report it, your basically told it's your phone, yet 4 people in the same location are having the same issue. You're not providing a network for fornuse.

  • danialdersonx Danielle Alderson (@danialdersonx) reported

    It’s frankly disgusting that I have upgraded through the @O2 app which has resulted in my new phone being lost or stolen by #DPD. Appalling customer service from both companies and neither seem to care that I’m going to be paying for a phone soon that I don’t have 🥴

  • TobiFrenzen Tobi (@TobiFrenzen) reported

    Thanks @O2 for disconnecting my entire contract when all I wanted was for you to remove an add-on! Brilliant! Super-helpful stuff there from your customer service agent! 👏 Please re-instate this immediately!

  • COMERSVALLEY scott (@COMERSVALLEY) reported

    @O2 my purchase was 3 months ago, i never received an email or an sms

  • TheBooWho M.A.G.S (@TheBooWho) reported

    @O2 I’d rather that than have absolutely shite customer service.

  • DrawingsByAaron Aaron Smith (@DrawingsByAaron) reported

    @O2 can someone help because every time I make a call it drops out after 10 seconds?

  • luke_mcmxc Luke (@luke_mcmxc) reported

    @O2 But your customer support bot aura tells you all your consultants are too busy and resolves the chat. How is that customer support!? My SMS service hasn’t worked for 2 weeks

  • SenileElf Robert Dickson 🇺🇦 (@SenileElf) reported

    Absolutely shocking from @EE.. Trying to upgrade my phone as I'm out of contract now, been with them 15+ years and they're saying that I'll have to take a down graded phone as the phone I want has a 400 upfront cost. Well off to @O2 I go as I'll get the handset on a better deal