O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 02/12/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve not had service for like 2 hours Please help

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • hannahbanner1 Hannah Tucker (@hannahbanner1) reported from Grimsby, England

    @O2 Had no signal for over an hour no. Working from home this is not good.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMPattinson Chris M Pattinson (@ChrisMPattinson) reported

    @O2 Please can I have a deadlock letter to allow me to take my complaint to an ombudsman.

  • WHY_ALWAYS_ME5 Stefano Bianco (@WHY_ALWAYS_ME5) reported

    @O2 I've switched to a new network and transferred my number from O2 but I haven't heard anything from you - how do I know my account with you is closed and I'm not being charged still?

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 no 4G in Colwyn Bay Area again, locals say there one mast and O2 offer pathetic service. But they still sell services here that they can’t fulfil.

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @O2 Trying to get a replacement sim for elderly confused mum in hosp at the mo. Your cust serv said I can't manage it on her behalf. She cannot remember security questions. Is my only option to cancel her contract with you as I won't let her pay for services she can't access.

  • jason_sign Jason (@jason_sign) reported

    @O2 so far 75 mins on the phone to you, spoke to 5 people not one person can fix my issue! Maybe I cancel my direct debit to get some action

  • Elaniel84 Josh Canavan (@Elaniel84) reported

    Utterly incompetent @O2 I ended contract early due to change of your terms and been given three different final amounts to pay. I also don’t understand why I’m paying past my 30 days notice due to being able to cancel early due to this change.

  • HolmeMadeHulme craig holmes (@HolmeMadeHulme) reported

    @O2 Could someone get back to me as soon as possible as I keep trying to contact customer services with no joy. I would appreciate if you are able to call my mobile to sort the issue. Thank you

  • burge1985 James Burgess (@burge1985) reported

    I can’t get through to your fraud team - it’s ridiculous! I don’t have this problem on Tesco Mobile or Vodafone. Please can you advise / send me a direct phone number @O2

  • dannyj_95x Danny👑 (@dannyj_95x) reported

    @O2 sort your ******* signal out! 2 days I’ve barely been able to get online, normally have full 4G!

  • GitGrumpygit the original Grumpy *** (@GitGrumpygit) reported

    why did I move network to @O2 … 30min on phone wasting my time .. think it’s time to return to my old network