O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Dr Ram Senasi
(@DrSenasi) reported
from
City of Kingston upon Hull, England
OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Sam Strandt
(@SamStrandt) reported
from
Grimsby, England
Had a bad day today guys @O2? #O2Priority
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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• Rachel • 💙🇺🇦💛
(@runningrach71) reported
@O2 I will be raising a complaint with you about this whole shambolic experience. I didn't even chose you as a provider, I was transferred to you from @virginmedia - what a mistake that was! I will actively discourage anyone from using you. Woeful!
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sam
(@samkir82) reported
@O2 Thanks, we got in early and spoke to helpful angels, that's what you call service 👍🏼
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sean kelly
(@geordie1kenobi) reported
@O2 hi can someone pvt message me for help with a tarrif change I want it to start today not on the 31st of August through the myo2 app
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Philip
(@P_Syers) reported
@O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷
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shannon
(@Shan67_) reported
@O2 can you explain to me why for the last week I can’t get any data both in my office or in my own back garden? Checked network coverage and it’s saying no problems
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Dale Watts
(@Extinguisherman) reported
@O2 @LouiseRose74 Best tip, get on another network and get a decent service!
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Mel
(@hunnybee100) reported
@O2 Well in that case, your CSAs need better training on how to reassure a concerned customer in a world where telephone scams are rife. I politely asked why he'd need the full number to be told I was being awkward. He told me I could call back and speak to a different CSA.. (1/2)
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• Rachel • 💙🇺🇦💛
(@runningrach71) reported
@O2 You don't really want to help, if you did then your agent would've refunded the money to me instead of saying it'll being my O2 account (not bank a/c!) in 3 days. I am still owed £43 from you in addition to the £250 you've taken ...
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Dale Watts
(@Extinguisherman) reported
@PoetessJess @EE @O2 I can not tell you how bad that idea is! Look at the people moaning about network issues
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The Innovation Hub
(@nelliealexander) reported
@O2 shocking service, phone arrived 36 hrs late, despite charging me fee for on day delivery and waiting in for 12 hrs. You haven’t ported my number as requested and instead have given another 3 day wait- and when I call you can’t help. Not a great start…