O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Dr Ram Senasi
(@DrSenasi) reported
from
City of Kingston upon Hull, England
OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Sam Strandt
(@SamStrandt) reported
from
Grimsby, England
Had a bad day today guys @O2? #O2Priority
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie
(@rstantonmedia) reported
@O2 None of these steps help! youve just got a really bad network service and you’re charging me an extortionate amount of money for a 5G service you cant even provide and a 4G network service that barely knows what its doing! Seriously unimpressed
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Debbie Greenaway
(@debbiegdraws) reported
@O2 Hello. Please can you help. My mum is an o2 customer. Are you able to tell her if her phone is locked to o2 if she provides the IMEI number?
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Lucy Dunn
(@groovylucy19) reported
@O2 So I got a friend buy top up voucher and take screenshot to send me. Now I can’t top up my work phone. As I m Deaf. Can’t use instructions after dial 4444. So I used SignVideo but 02 customer service closed at 4pm
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@JHems ✨🌟✨
(@JHemsley68) reported
@O2 @Virgin Rather than spending time advertising Volt, invest in supporting customers and SIMPLIFY your processes! TECHNOLOGY is your thing yet it is so poor when it comes to a task that should be so simple for customers #setuptofail
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Christopher Guy
(@ChrisJG1988) reported
@O2 I need to unlock my iPhone, been on website and tried to get live chat but I can’t find it, can you help please?
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Mark Brockbank
(@pixvil) reported
@O2 is there issues in the Chelmsford area with signal right now? Mine keeps dropping
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Craig P
(@craigp_) reported
@O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?
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Andy M
(@atmphotosuk) reported
Finally offers I can use with @O2 Greggs replacing the useless and crap coffee from Cafe Nero which the nearest one was 25miles away.. Maybe we can get Starbucks at some point or Costa :)
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@JHems ✨🌟✨
(@JHemsley68) reported
@Ofcom Please tell me why mobile phone companies are allowed to be totally inflexible with customers wanting to change payment dates? @O2 have put me in financial detriment due to poor payment options. Cx are set up to fail. So much bad credit with mobiles! #CostOfLivingCrisis
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Dhruv Roy
(@dhruv_roy1) reported
@O2 supposed to port in today. Without a phone line and no help. Please urgently help o2