O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thorngumbald, East Riding of Yorkshire, England
The most recent O2 outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Phone | |
| Kingston upon Hull |
Phone | |
| Cleethorpes |
Phone | |
| Kingston upon Hull |
Phone | |
| Grimsby |
Internet | |
| Grimsby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Sam Strandt
(@SamStrandt) reported
from
Grimsby, England
Had a bad day today guys @O2? #O2Priority
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Hannah Tucker
(@hannahbanner1) reported
from
Grimsby, England
@O2 Had no signal for over an hour no. Working from home this is not good.
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝐾𝑎𝑡𝑒 • 🌙
(@cosykates) reported
@O2 @xverion_ it's my order, and I've had to cancel and go and fetch in store instead. Phones should be allocated if stated in stock. I assume you do this so you get money either way, and make people wait for their order if it arrives at all.
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John
(@KeaneJohn69) reported
@KyngLeo98 That’s awful. What it a marked van ? Either way I’d be reporting to police and or van owner. Hope the rest of the day gets better? Have you got an @O2 phone ?
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Sam
(@samuelratcliffe) reported
@O2 hi. Trying to get my volt benefits as an o2 and virgin customer but both your app website send me into an endless loop of trying to find out more. Please help.
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Aishah Tahir
(@aishaht01) reported
@O2 the code for day 1 instant winner is not working. When copied it says error?
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Niall Love
(@02pash) reported
@O2 I've been tasked with contacting you to try & get free PAYG or extremely low cost phones on a regular basis for MHP partners This will enable homeless people to access support workers etc. Please could you give me a named contact who I could talk to over this? Thanks
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Kerry-Mae Doogan
(@KerryMaeD) reported
@O2 is your customer service line actually so abysmal that it automatically hangs up when you ask to make a complaint? 4 times this morning the automated menu has hung up on me. #poorservice
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Carly Hughes
(@letmedisco) reported
@O2 I need support. I have messaged.
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russ
(@hairyvalderama) reported
@o2 @virginmedia I've been a virgin media customer for over a decade, and have a pay monthly O2 contract, yet when I try and apply the Volt benefit I get told it's already applied or not available! And customer service don't have a clue about it, telling me I have to pay extra!
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Paul Rees
(@ageingteacher) reported
.@O2 How can a customer (since 2001) get you to deal with a problem? I need to stop paying for a dongle I have never used or even know how to use. It is out of contract but, after 3 months I STILL can’t get anyone to stop payments on it. HELP.