O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 03/13/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • hannahbanner1 Hannah Tucker (@hannahbanner1) reported from Grimsby, England

    @O2 Had no signal for over an hour no. Working from home this is not good.

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve not had service for like 2 hours Please help

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • welshlfcfan77 ASowden (@welshlfcfan77) reported

    @O2 what in the heck is up with your coverage? Paying almost £110 on 2 contracts and losing signal constantly on both handsets. Currently not able to connect via data 🙄🙄🙄 absolute shambles

  • JimRConnor Jim Connor (@JimRConnor) reported

    @O2 click & collect upgrade Fulham Broadway. Called store to check collection. Hadn’t got my order. Called 202. Told store had my order. Cue 3 more calls to store and 202. 202 says cant cancel and reorder for home delivery. Store says they can’t give me a phone. What now? Woeful

  • timoFK TimoFK (@timoFK) reported

    @O2 I am exhausted by your handy tips rather than fixing the problem. Paying monthly airtime contract and indeed a price increase is unacceptable yet still no resolution. This is the poorest customer support and with 3 airtime contracts you will not realise any renewals!

  • CormacPadley Cormac Padley (@CormacPadley) reported

    @O2 hi I ordered an Xbox series s through the o2 app last month an I’ve tried to cancel the order an rang 4 times about it an still nothing has been done about it.

  • richtmaxey Richard Maxey (@richtmaxey) reported

    @Phil_Gooch @O2 I’m on ecotalk (same people as Ecotricity). They use EE network and seem to be pretty good. Profits go to eco causes.

  • the_waites_ The Waites (@the_waites_) reported

    Well was getting excited about my new phone arriving today (next day delivery) but both @O2 or @dhlexpressuk didn’t not tell me that Saturday is not included in the next day delivery. Yes I know I am impatient customer but this should have been explained when ordering

  • VilanovaBlue Nik Maynard (@VilanovaBlue) reported

    @Phil_Gooch @O2 I've been a Vodafone user for years whilst their 5G rollout is slightly slow generally their 4G isn't bad.

  • JamieBPage Jamie Page (@JamieBPage) reported

    3 mths constant letters from @O2 for their error in not cancelling a sim. 3 X 45 min calls to Customer Service during Feb/Mar telling me it's dealt with and account will close down with 24hours. Still getting letters. At what point do I start harassment proceedings. #ofcom

  • chiefdougster Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@chiefdougster) reported

    @wxmsmith @O2 O2 at the Racecourse and Plas Coch is practically non-existent even on non-match days. Also very poor at the Industrial Estate too.

  • Peacsy3 Peacsy 🤌 (@Peacsy3) reported

    @grime_vintage @O2 Teach you to use a gooner network.