O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 12/11/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • hannahbanner1 Hannah Tucker (@hannahbanner1) reported from Grimsby, England

    @O2 Had no signal for over an hour no. Working from home this is not good.

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve not had service for like 2 hours Please help

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleyloftus Ashley Loftus (@ashleyloftus) reported

    @uk_domain_names @O2 @virginmedia That’s disappointing to hear tbh, but hardly surprising. I figured the others would follow suit but hadn’t heard yet. Frustrating as I was intending on leaving O2 in protest due to their merger with Virgin and this was the last straw but now they’re all as bad it seems.

  • darrenhillman78 Darren Hillman (@darrenhillman78) reported

    @O2 been having signal issues due to a mast not working properly since last year, when will it be fixed? Why I am paying for service I can’t use correctly?

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported

    @SebDance @O2 I almost cried when the charges were finally abolished having had spent thousands upon thousands of pounds over the years using my phone on the continent. The idea that any idiot would say this is a price worth paying is clearly living in the world of stupid

  • Glennboy00 Glenn (@Glennboy00) reported

    @O2 Can you urgently help me please?

  • Quitekire Tumpale Phiri💙 (@Quitekire) reported

    @tomhfh It was the reason for leaving @O2 unreasonably expensive on roaming and unbelievably poor customer service. Will they be better now with @virginmedia or make everything mediocre🤔

  • TEEE_man TeeManTV (@TEEE_man) reported

    @O2 I think your retention team needs to call me back asap. How can you offer me a deal (which i was happy with), make me cancel my new deal with a different carrier, then go silent? Cant even get hold of someone who can activate this tariff which was discussed #stillWaiting

  • seatzie Darren Seaton (@seatzie) reported

    @JP_Biz what about @O2 though? they're never as generous and they've announced data roaming from august

  • JeromeRiviere11 Jerome Riviere (@JeromeRiviere11) reported

    @O2 Hi, I’ve just heard that you are planning to bring roaming charges when travelling to Europe, coming back on what you did say before if I’m not mistaken. Can you please explain when are you planning to do this? I might have a look at my contract if that’s the case & cancel it

  • ToryRambo Rambo®️ 🇬🇧🇬🇧🇬🇧 (@ToryRambo) reported

    @tomhfh I’m with @O2 and find them to be great value for money. Been with them since I got my first phone and if they continue to treat me well I will stay with them forever.

  • Wessex_Gent Debenhams Woodbridge-Brock (@Wessex_Gent) reported

    So @O2 & @e_emobile can go forth and multiply. @VodafoneUK can you confirm you will not be introducing roaming charges, because if not then you have a sizeable new business customer here. #RoamingCharges