O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Hannah Tucker
(@hannahbanner1) reported
from
Grimsby, England
@O2 Had no signal for over an hour no. Working from home this is not good.
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@CatFankles) reported
@O2 the best bit is I didn't even request my old number to port today & was told you didn't have a port request on record, so I was holding off on porting (mainly because of your shambolic service so far). Then late last night I randomly got a text saying you're porting it today!
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Adam
(@AdamPrtn) reported
Just had the single worst experience ever with @O2 on the phone. Member of staff thought it was okay to be offensive to the customer, then refuse to put the phone down and also screw up the customer's account. I'm not mad tbh, just incredibly disappointed
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Urvijaa
(@urvijablahblah) reported
@O2 terrible service - sim not working on day 3 itself, despite full recharge. Can't reach customer care also. Pl help!
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Ian Foxall
(@ian_foxall) reported
Hey @O2, how do I contact you by email/message? I keep going round in circles in your help section, and the chat function in my app tells me you’re busy!
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Daddy Pig
(@DaddyPigForever) reported
@O2 I’ve spoken to @02 customer service, they said wait a few days. I’m not happy.
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Rachael Bates
(@capon_rachael) reported
@O2 PLEASE will someone help me.... ???? I have paid my bill. Its says balance 0 and I've been cut off and barred and I have a baby at home and am having to borrow a phone to tweet as can't get through to anyone. Please help me!!!
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e paez
(@epaez11) reported
@O2 poor service from you, after a lost phone last Friday, simswap on Saturday, still unable to make or receive calls or messages 5 days on, seriously, really poor service!!!
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Vez
(@Vez1972) reported
@O2 the signal in GL9 1DF is shocking, thought you were putting up a temporary mast at @bhorsetrials?!
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Ron Donaldson - Narrative Ecologist
(@rondon) reported
@benb3n_ @O2 you are not the only one. I lost service early this afternoon and still being told to keep rebooting my phone.
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ben
(@benb3n_) reported
@O2 how long should I expect to be offline when porting my number to you? Got a message that it would be done today, both the old and new sim are not getting any service. I’ve rebooted the phone several times