O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorngumbald, East Riding of Yorkshire, England

The most recent O2 outage reports came from the following cities: Kingston upon Hull.

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City Problem Type Report Time
United KingdomKingston upon Hull Phone
United KingdomKingston upon Hull Phone
United KingdomCleethorpes Phone
United KingdomKingston upon Hull Phone
United KingdomGrimsby Internet
United KingdomGrimsby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • TomNurden12 Tom (@TomNurden12) reported from City of Kingston upon Hull, England

    @O2 has generally got to be one of the worst networks going 🤔

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

  • shaun7r UndoubtedlyShaun (@shaun7r) reported from Wawne, England

    @O2 Having issues in the HU7 area can't send texts or use 4g .....

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • hannahbanner1 Hannah Tucker (@hannahbanner1) reported from Grimsby, England

    @O2 Had no signal for over an hour no. Working from home this is not good.

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve not had service for like 2 hours Please help

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • FayeHow31059254 Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @Making_Money321 @O2 Both prices were for the 7 plus with o2. One as a new customer, one as an existing. That was my point

  • karenantonio25 karen (@karenantonio25) reported from City of Kingston upon Hull, England

    @O2 Can you look into why I am using so much data and having to purchase Bolt ons . I have never had issues until recently . My usage is exactly the same 🤔

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from Barton-upon-Humber, England

    Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • AllyW AllyW (@AllyW) reported from City of Kingston upon Hull, England

    @O2 frustrating call to you! Connection issues for last 4 days, self employed & this has adversely affected my business! Spoke to an assistant who kept referring to me as “my angel” (having already confirmed to call me by my first name). Didn’t understand my concerns!! 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy6times Andy G (@Andy6times) reported

    Fix your online recycle process please @O2 Not letting me select post or quicker freepost label options so cant complete the request

  • undeadbydawn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 undeadbydawn 🇪🇺 (@undeadbydawn) reported

    I’m trying to cancel D+ but @O2 appears to have collapsed. Can’t get into ‘Your extras’ at all. This is immensely irritating

  • j_abbott112 J. Abbott (@j_abbott112) reported

    @O2 Okay, well you maybe happy to take a look, but i will not be paying £600 odd quid for a contract i don't even use, and I'll only pay £120 max to cancel it.

  • xrlvx R (@xrlvx) reported

    After confirming the correct email address on the phone - check your recordings - but the email address the information has been sent to is incorrect! Calling customer services and they’re saying they can’t help me or correct it. Absolute joke @O2 - GDPR at its finest

  • Meloney007 MMM 007™ 💙 (@Meloney007) reported

    Shut my phone in car door today (don’t ask). Great service from @O2 insure - who are sending me a replacement by courier tomorrow. Nice to post a positive comment about service received 👏👏

  • BoxieBoomkin Boxie (@BoxieBoomkin) reported

    Hello @O2 (Trying again) Bought a phone from the online store on 18th. Said it was in stock and guaranteed next day delivery. Half an hour later, I get an e-mail telling me the phone is no longer in stock (after I purchased). The order also isn't showing up on my account.... HELP

  • Fuzzy21 Fara Okoko (@Fuzzy21) reported

    @O2 I've sent a few DM's. I'm having major problems with your system. Please help and respond. Thank you. I cannot call on the number your agent gave me earlier via chat, 0344 809 0202. You disconnect me because my phone hasn't been lost or stolen.

  • benhymsyy Benhymsyy (@benhymsyy) reported

    @O2 hello, I want to change my contract payment date to the first of every month. Please can you help

  • undeadbydawn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 undeadbydawn 🇪🇺 (@undeadbydawn) reported

    Shout out to @O2 who just sorted out a deeply frustrating billing issue with zero fuss. Top class customer service.

  • Barcabird1 Barcabird (@Barcabird1) reported

    @O2 I have tried several times. It never offers the option to Manage it