O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorngumbald, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thorngumbald, England
Latest outage, problems and issue reports in Thorngumbald and nearby locations:
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Tommy Fletcher
(@TommyFletcher96) reported
from
Kirk Ella, England
@O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!
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Neil Theobald
(@neiltheo75) reported
from
City of Kingston upon Hull, England
@O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?
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Simon......🎗
(@Agey0070) reported
from
Tickton, England
@EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available
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Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
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Christine Lamont
(@LamontHouse) reported
from
City of Kingston upon Hull, England
@O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!
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Samantha Jackson
(@Samjf25) reported
from
Hedon, England
@O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you
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Gavin Hindley
(@GavinHindley) reported
from
Beverley, England
@O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?
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C x
(@HoneymoonVinyl_) reported
from
Grimsby, England
@O2 I’ve not had service for like 2 hours Please help
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Katy White
(@K8te_w) reported
from
Tickton, England
@O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Carla⁷
(@bitofafangirl90) reported
from
City of Kingston upon Hull, England
@O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now
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Marina Platts
(@MarinaPlatts) reported
from
Barton-upon-Humber, England
Really disappointed with @O2 . After last tweet they said they’d help. Sent all my details , as they requested. Nil Nada Nothing Really need my phone working properly for work. O2 has messed up. Not impressed 😡
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Hannah Tucker
(@hannahbanner1) reported
from
Grimsby, England
@O2 Had no signal for over an hour no. Working from home this is not good.
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steve richardson (C) 🏆
(@steverico) reported
from
Thorngumbald, England
@O2 hi no mobile phone network in HU12 9 area again, keeps going off
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please your mobile data @O2 Please provide better service.
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Gareth Cornelius
(@garfster2609) reported
from
City of Kingston upon Hull, England
@O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ
(@charlottemyford) reported
@O2 Ok well that is sad news as looks like I’ll be having to move my two current o2 over to another network to make this happen as it’s a very handy feature. Thanks for your time. C
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Ella
(@ElenaGretina) reported
O2 complaint resolved after 30 days. Finally can breathe!!! £50 credit and removal of thr £500 charge. Not the best but glad it's over !!! @O2
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Anne
(@annelhurley) reported
@O2 I am at my wits end with O2 customer service told that I had no 4G service on my phone due to network problems in my area. I was away from home in Birmingham all day yesterday and no 4G...Explain that????
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Sarah Playforth
(@PlayforthSarah) reported
@O2 It has never been set up only contract payment
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Ian
(@ScruffyJiver) reported
@O2 treat existing customers with absolute contempt. Since 2017 I have received a £15 discount, including after being moved to a new tarriff that started in October 2020. 6 months later, with no explanation, it is withdrawn and I'm only notified at the billing stage...
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Jemma
(@jem_jem_13) reported
Oh @O2 you really are the worst phone network out there for customer service, had an issue for 7 weeks and still not resolved and been passed about to so many different people I've lost count of what I've been told
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Citizen GrimRealist Snagging, Esq.
(@CitizenSnagging) reported
@O2 Can only tell you that @Tesco and @RBS_Help offer a far superior Wi-Fi service locally.
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Gemma 🏴 ♀🦖
(@GemCFC) reported
@O2 Hi team, I see lots of people sharing their present boxes you sent them. However despite being a customer for 15ish odd years all I’ve received are bills 😩 what you got to do to get some freebies!? Altho I’ve never had any issues with O2 & I get priority tickets... but still
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Gari 🏴🇬🇧
(@gazza79er) reported
@O2 You've been shamed on This Morning O2, Phil is giving you a chance to sort out Jayne's problem...Go go go!!!
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Tony Mulryan
(@tony_mulryan) reported
@KatitudeUK @O2 I agree. If production of a product creates CO2 and production company offsets this to create net zero effect then they could achieve the same result by closing down their business. If CO2 is an actual concern shouldn't the targets be negative?