O2

O2 Outage Report in Thorngumbald, East Riding of Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorngumbald, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorngumbald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorngumbald, East Riding of Yorkshire, England 03/02/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorngumbald, England

Latest outage, problems and issue reports in Thorngumbald and nearby locations:

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 service issues on Kingswood, Hull, HU7. What’s the timeline for fixing

  • HoneymoonVinyl_ C x (@HoneymoonVinyl_) reported from Grimsby, England

    @O2 I’ve received a text saying my bill cannot be paid but I’m not sure if it’s legit since I have the money.. can you help me?

  • Samjf25 Samantha Jackson (@Samjf25) reported from Hedon, England

    @O2 Hi, mast still down, do we have any idea when this will be fixed. As I do not have a landline my mobile is very important? Thank you

  • GrahamElgin 𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋 (@GrahamElgin) reported from Beverley, England

    @O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.

  • steverico steve richardson (C) 🏆 (@steverico) reported from Thorngumbald, England

    @O2 hi no mobile phone network in HU12 9 area again, keeps going off

  • K8te_w Katy White (@K8te_w) reported from Tickton, England

    @O2 shocking customer service! How can an electrical product I bought in January not be covered by a warranty? No refund or exchange!! #DISGUSTING #o2uk

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

  • roberte46763910 Englands Fashion, Affordable Designer Menswear (@roberte46763910) reported from Hessle, England

    @O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.

  • DrSenasi Dr Ram Senasi (@DrSenasi) reported from City of Kingston upon Hull, England

    OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me

  • GavinHindley Gavin Hindley (@GavinHindley) reported from Beverley, England

    @O2 hi there my O2 account seems to be locked, and it won’t reset my password and to contact customer services, what do I do please?

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • SamStrandt Sam Strandt (@SamStrandt) reported from Grimsby, England

    Had a bad day today guys @O2? #O2Priority

  • LamontHouse Christine Lamont (@LamontHouse) reported from City of Kingston upon Hull, England

    @O2 have tried several times to ring and keep getting automated response and then cut off. Very frustrating as have added my partner to my account at the weekend and his number has not transferred which is a problem as he uses it for work!!! Really need to speak to somebody!

  • TommyFletcher96 Tommy Fletcher (@TommyFletcher96) reported from Kirk Ella, England

    @O2 Hello, do you reply to your messages and actually help? You've yet to respond on DM, your phone lines send me in an automated loop until sending me to the app which also sends automated replies that don't help. My phone number should've changed a week ago now!

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • neiltheo75 Neil Theobald (@neiltheo75) reported from City of Kingston upon Hull, England

    @O2 what a bloody shambles @peterkay_co_uk tickets pre sale and everything goes down. #peterkay #O2Priority

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • Agey0070 Simon......🎗 (@Agey0070) reported from Tickton, England

    @EE trying to upgrade with you can’t get thro on the chat so did the text service sat on since yesterday and no response wonder if @O2 or @VodafoneUK are available

  • garfster2609 Gareth Cornelius (@garfster2609) reported from City of Kingston upon Hull, England

    @O2 thanks for sorting @ClareCorn_86 & I out with new phones this week. Ordered Thursday, Arrived Friday, all set up and old phones recycled by Saturday. Great service

  • bitofafangirl90 Carla⁷ (@bitofafangirl90) reported from City of Kingston upon Hull, England

    @O2 hi could you tell me why my mum hasn't got any signal it's been like that for hours now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Vesparino Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5% (@Vesparino) reported

    @O2 Thanks it was down detector uk. Yes your link is saying my area is off.

  • TOHN TONI (@TOHN) reported

    @O2 Thanks, I don't have WiFi calling option even though my device is supposedly supported I guess because it's not running O2 firmware. The local phone mast is constantly down that's the problem. Fix it once and for all please

  • metoyou123 metoyou123 (@metoyou123) reported

    @O2 hi do you still do your £5 pay as you go sim. My elderly mother has the £10 one but it’s too expensive and she does not need data . As it’s just a basic phone . I really need a cheaper pay as you go sim . Please can you help

  • NadineS07769557 Nadine Stephenson (@NadineS07769557) reported

    @O2 my caffè Nero voucher is not working and says it has already been used. Why is this?

  • _DavidCrompton David Crompton (@_DavidCrompton) reported

    @O2 Absolutely shocked with your customer service. They keep disconnecting the calls. I raised a complaint, was told I'd hear within 3 days, and heard nothing since. Is this how you treat every customer?

  • Vesparino Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5% (@Vesparino) reported

    @O2 Ok glad it's not national or more serious. Obviously spooked by international events and dodgy down detection map. Thanks.

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @AppleSupport finally @O2 admit they have a problem with getting Apple watches working but why haven't they sent messages out to that effect or let you know either! really poor customer service :-(

  • Henry_Keating87 Henry Keating (@Henry_Keating87) reported

    @leighchallinor @O2 Did you get anywhere with this currently having major issues with no signal and current price hike is even more of a joke….

  • BobHuggins89 Bob Huggins (@BobHuggins89) reported

    @O2 Hi, ordered a new phone yesterday for next day delivery as it was needed urgently. I’m still waiting for confirmation it’s been dispatched so given up hope of it arriving tonight. Live chat told me earlier it would be delivered today but heard nothing. Can you help please?

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    Hey @O2 since I Porte dmy number to you I can't turn on chat in the messages app. Should it work on your network l? Thank you 👍