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O2

O2 Outage Report in Blackburn, West Lothian, Scotland

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Blackburn, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Blackburn, Scotland

The most recent O2 outage reports came from the following cities: Falkirk, and Hallglen.

CityProblem TypeReport Time
Falkirk E-mail 2 days ago
Falkirk Internet 15 days ago
Falkirk Internet 2 months ago
Livingston Internet 4 months ago
Wishaw Phone 4 months ago
Bathgate Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackburn, Scotland

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

  • angie_baby1986
    Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network in Central Scotland? Can you please advise?

  • inglis_nath
    Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • alyshiawalker7
    ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Falkirk, Scotland

    @O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • lauraxmx28
    Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Can someone please fix . @N26_Support

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network or calls all of Glasgow and Falkirk

  • fkcommanderscam
    Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland

    @O2 good afternoon this is my last resort. I have a serious account issue that I have spent almost 25 phone calls trying to resolve but no joy. They also advise no way can I email . Is there any chance of assistance or advice here?

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • scotland_camera
    Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GazOakley
    Gareth Oakley (@GazOakley) reported

    @_DougMcCormick @ShitChester I've had lots of problems with @O2 - completely unusable by the town hall when the Xmas markets where on, and lots of more recent reliability issues. But everyone else is charging for EU/worldwide roaming now :-(

  • charlespresbury
    charles presbury (@charlespresbury) reported

    @O2 my in-laws have had no mobile service in bovingdon in Hertfordshire for over a week ! Are you doing maintenance or something please DM me they rely on their mobiles as they are elderly . Thanks

  • molliecoops
    MollieCooper🌸 (@molliecoops) reported

    @O2 how do I cancel my contracts? This is ridiculous no one seems to care. Been with you over 15 years

  • lovve_llie
    Ellie Lovell (@lovve_llie) reported

    @O2 disgusting service. I’ve been on the phone on and off for 2 weeks now trying to return a phone. Ignored, hung up on and so much stressed caused. I can’t believe that this company prides themselves on customer care when they treat them like ****

  • foxcanburn
    philip garnier (@foxcanburn) reported

    @O2 Of course you want it private. alas im not inclined to support your request. you treat customers like dirt and expect them to just pay and smile. vodafone seem like a trustworthy company more then you and they are one of the worst companies around says alot about o2 #o2sucks

  • roachaldo
    Sir Roachaldo 🇪🇺🇺🇦 (@roachaldo) reported

    @bmay @O2 Customer service is a thing of the past in the UK. It cost money and they have realised that people don't vote with their feet. We are normalised to appalling service.

  • bmay
    Brendan May 🇺🇦 (@bmay) reported

    Given up. Absolutely useless service, @O2

  • scandiax
    S C A N D S 🌻 (@scandiax) reported

    @O2 this was my 3rd call and I am jot waiting again another month for you to not give me the money off my bill. So I asked for my complaint to be raised. To which she said she will raise an EOD I know what this means you close it down like you've resolved it and this isn't..

  • esmelucy23
    Frances Lyle (@esmelucy23) reported

    @bmay @O2 Feel for you. I've found in the past to try and phone about 7.30 or 8am. Or press the number that says 'I want to cancel my subscription.' That sometimes helps. Anyway that's Virgin for you, also crappy customer service btw)

  • scandiax
    S C A N D S 🌻 (@scandiax) reported

    @O2 I called yesterday and explained why hasn't a manager called me to be told I will send the manager a message snd he will get back to you, no one has. Awful service, disgusting how you have dealt or not dealt with should I say. I do not any part of this awful company anymore.