O2 outages and service status in Bracebridge Heath, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Bracebridge Heath, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Michaela (@HeyImMichaela) reported from Balderton, England@Oh_So_T @O2 I rang up but it wasn't very helpful. My signal is still poor. I have a months credit on my bill though now, so at least I'm not paying for it... Still doesn't help the frustration waiting for stuff to load!
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Michael Bratley (@MichaelBratley) reported from Lincoln District, England@O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?
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Craig Symons (@Pocimop) reported from Boultham, EnglandWell still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.
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Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England@O2 I’ve come to check the status checker again today as advised in the email in the image above. Now it says the next update will be the 13th October. When will the issue be resolved? This is getting ridiculous.
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Becky Malam (@Carlton_head) reported from Lincoln District, England@O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help
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Gary Watts 🇬🇧🇪🇺🇺🇳🏳️🌈🏳️⚧️♻️ (@glitch_walker) reported from Lincoln District, EnglandI'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.
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supanotts (@bellyncfc) reported from Carlton on Trent, England@O2 that's crap,that's the same as we & the reason I'm leaving them
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Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lorena Jane (@TakePartin_Art) reported from Bracebridge Heath, EnglandWhy can’t @O2 peeps on #o2 live chat just chat to one person at a time when sorting issues. I have to wait 393726181 minutes before each of their replies. #rude
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Damian Kinsella (@damokins82) reported from Carlton on Trent, EnglandHi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same
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Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England@kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.
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Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England@O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?
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Fiona (@fionatogher) reported from Lincoln District, EnglandIt’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice
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Warby (@Warby74) reported from Lincoln District, EnglandHey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!
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shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England@O2 R u able to help with this at all
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Richard Adams (@Pogit) reported from Lincoln District, England@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Whistleblowing Imp (@badkarma4liars) reported from Lincoln District, England@O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Shrewsbury (@susieshrew) reported@O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 where do I find satellite service on My o2 please
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Gareth Morgan (@gazmbuku) reported@TicketmasterUK @O2 priority @shedseven link not working. Just sends me to TM site saying happening now.
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StevieDee (@StevieDee710) reported@O2 Offer is fine. Service poor.
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*️⃣ (@noelleplay) reported@O2 Well the further issue is that the tickets are sold out lol
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AI Park (@AI_Park_GB) reported@O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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Simon Baldwin (@spcb) reportedAnd just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Paddy.og 🍌 (@PaddyWarburton) reported@O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.