O2 Outage Report in Bracebridge Heath, Lincolnshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracebridge Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bracebridge Heath, Lincolnshire, England
The most recent O2 outage reports came from the following cities: Newark on Trent.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Fiona (@fionatogher) reported from Lincoln District, England
It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice
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Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England
@kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.
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Richard Adams (@Pogit) reported from Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England
@O2 I’ve come to check the status checker again today as advised in the email in the image above. Now it says the next update will be the 13th October. When will the issue be resolved? This is getting ridiculous.
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Whistleblowing Imp (@badkarma4liars) reported from Lincoln District, England
@O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company
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shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England
@O2 R u able to help with this at all
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Craig Symons (@Pocimop) reported from Boultham, England
Well still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.
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Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England
@O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?
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Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lorena Jane (@TakePartin_Art) reported from Bracebridge Heath, England
Why can’t @O2 peeps on #o2 live chat just chat to one person at a time when sorting issues. I have to wait 393726181 minutes before each of their replies. #rude
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Damian Kinsella (@damokins82) reported from Carlton on Trent, England
Hi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same
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Michael Bratley (@MichaelBratley) reported from Lincoln District, England
@O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?
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Gary Watts 🇬🇧🇪🇺🇺🇳🏳️🌈🏳️⚧️♻️ (@glitch_walker) reported from Lincoln District, England
I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.
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Becky Malam (@Carlton_head) reported from Lincoln District, England
@O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help
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supanotts (@bellyncfc) reported from Carlton on Trent, England
@O2 that's crap,that's the same as we & the reason I'm leaving them
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Krupa kanji (@Krupa90) reported
@O2 please urgently help! My o2 priority spaseekers voucher code says it’s expired but I don’t understand why! Please can I get a new code?
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Krishan chavda (@ChavdaKrishan) reported
@O2 I’ve have sent a few complaints in over the past 3 weeks. You say these will be answered to in 5 working days. I’ve got no responses for any of the issue I’ve faced where your team couldn’t help! Care to explain??
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Helen Evans (@helendoris2012) reported from Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Mr Pepper 🐀 (@ITSAPEPPER) reported
@O2 I left o2 after just a couple of days due to and disastrous porting which resulted in my own phone being barred by O2, now I keep receiving bills, I call your customer service and they tell me it’s going to be sorted, but yet I receive further emails with further bills, help!
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Hamida Akhtar (@HamidaAkhtar6) reported
@O2 I never even received the phone so surely that doesn't mean I have to pay the bill. I cancelled prior to receiving it.
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Ian Cackett (@iancackett) reported
@O2 after several hours failing to get a one-time code from you (told your systems were having problems), I've now hit some kind of limit (told it can't send more codes... despite me receiving none). Assuming this limit resets tonight? Or do I have to wait a full 24 hrs?
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Helen Evans (@helendoris2012) reported from Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Jay (@join4te) reported
@O2 Day 36 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Molly Fleischer 🐈⬛ (@mollyfleischer1) reported
@Beeestonia @O2 Depending on your budget you could buy a fairphone online. Not cheap but then I usually hang on to them until they stop working - and fairphones are fixable. I love mine!
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✯ Franco سروش Sánchez ♕ (@FrancoS4nchez) reported
@helendoris2012 @O2 @Apple Tell me about it. How can they say on the App or on the phone that its in stock then when you do upgrade you receive an email “sorry its out of stock” like wtf