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O2 outages and service status in Boultham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Boultham, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Boultham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Boultham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Boultham, England

Latest outage, problems and issue reports in Boultham and nearby locations:

  • MichaelBratley
    Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England

    @O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • damokins82
    Damian Kinsella (@damokins82) reported from Carlton on Trent, England

    Hi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same

  • TakePartin_Art
    Lorena Jane (@TakePartin_Art) reported from Bracebridge Heath, England

    Why can’t @O2 peeps on #o2 live chat just chat to one person at a time when sorting issues. I have to wait 393726181 minutes before each of their replies. #rude

  • fionatogher
    Fiona (@fionatogher) reported from Lincoln District, England

    It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice

  • MichaelBratley
    Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?

  • glitch_walker
    Gary Watts 🇬🇧🇪🇺🇺🇳🏳️‍🌈🏳️‍⚧️♻️ (@glitch_walker) reported from Lincoln District, England

    I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.

  • Mr_D_Callaghan
    Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • shereenorla
    shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England

    @O2 R u able to help with this at all

  • Warby74
    Warby (@Warby74) reported from Lincoln District, England

    Hey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!

  • chrisbrandrick
    Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @O2 that's crap,that's the same as we & the reason I'm leaving them

  • badkarma4liars
    Whistleblowing Imp (@badkarma4liars) reported from Lincoln District, England

    @O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company

  • MichaelBratley
    Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England

    @O2 I’ve come to check the status checker again today as advised in the email in the image above. Now it says the next update will be the 13th October. When will the issue be resolved? This is getting ridiculous.

  • Carlton_head
    Becky Malam (@Carlton_head) reported from Lincoln District, England

    @O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help

  • Pocimop
    Craig Symons (@Pocimop) reported from Boultham, England

    Well still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.

  • HeyImMichaela
    Michaela (@HeyImMichaela) reported from Balderton, England

    @Oh_So_T @O2 I rang up but it wasn't very helpful. My signal is still poor. I have a months credit on my bill though now, so at least I'm not paying for it... Still doesn't help the frustration waiting for stuff to load!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • purpleakai
    Pessimistic Astronaut (@purpleakai) reported

    @O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @happystokey The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

  • Sharonh10546839
    Sharon harrison (@Sharonh10546839) reported

    @O2 why is customer service appalling account was cancelled and still getting charged

  • lissypixiedust
    Lissy. (@lissypixiedust) reported

    @O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?

  • AI_Park_GB
    AI Park (@AI_Park_GB) reported

    @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

  • OliNewhall
    Oli Newhall (@OliNewhall) reported

    @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

  • McWonder_Me
    Underwater (@McWonder_Me) reported

    @O2 2/2 online customer service is just a chat bot that can't send me to any humans so it just refers me to the MyO2 app, which would be great if IF I STILL HAD ACCESS TO IT!!!!!!!!!

  • KatieC_says
    Katie Crombie (@KatieC_says) reported

    Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

  • rowlandjobson
    Rowland J (@rowlandjobson) reported

    @O2 you stopped my service in error and I am in an emergency situation needing ambulance !!!