O2

O2 Outage Report in Carlton on Trent, Nottinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carlton on Trent, Nottinghamshire, England 09/08/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • TakePartin_Art Lorena Jane (@TakePartin_Art) reported from Bracebridge Heath, England

    Why can’t @O2 peeps on #o2 live chat just chat to one person at a time when sorting issues. I have to wait 393726181 minutes before each of their replies. #rude

  • fogey Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

  • PaulBraisby Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • shereenorla shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England

    @O2 R u able to help with this at all

  • jalfrazer Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

  • dmlevy David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • TPBranson1 Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • damokins82 Damian Kinsella (@damokins82) reported from Carlton on Trent, England

    Hi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • fionatogher Fiona (@fionatogher) reported from Lincoln District, England

    It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice

  • StuartJTownsend Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • LaRoseDeSaron sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • chrisbrandrick Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shmrcrbn Щеголеватый Углепластик (@shmrcrbn) reported

    @O2 your service is very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very bad

  • JournoDWilliams David Williams (@JournoDWilliams) reported

    @NonnySJG @O2 @O2 exactly the same for me. O2 keep telling me to do this and that, nothing works, and it seems we just have to put up with it being bad. Signal where I work is absolutely useless.

  • harryt84 Harry (@harryt84) reported

    Hi @O2 what is the contact number for customer services please?

  • talk2talkcomms talk2talkcommsltd (@talk2talkcomms) reported

    @BlandRoy @O2 exactly the same, even given an individual from the fraud department direct email... loads of promises, but after first contact. nothing, no reply to any emails etc. gone from a perfect score, right at the time of mortgage application.. outrageous Lack of service.taking further

  • SpringBank77 lou (@SpringBank77) reported

    @O2 I have had no phone signal for over 24 hours. Missed a GP appointment call. Will you be reimbursing your customers? #O2CustomerService #O2 #NorthWest

  • debswild DEBS WILD (@debswild) reported

    @virginmedia I don't think you do. Can't understand why this is a regular occurrence. It's not good enough. I am paying for a service that I do not receive. I know your small print but I want to leave. I've had enough. @libertyglobal @O2 #VirginmediaO2

  • talk2talkcomms talk2talkcommsltd (@talk2talkcomms) reported

    Beware @O2 …the company are to be avoided.. and DO NOT Believe a word the customer service and fraud team tell you….Constant lies…Fraud used to be taken seriously.. credit rating now been affected, by their incompetence and lack of professionalism. Ombudsman need’s informing

  • toni_g1986 Toni @evidenceUKhomes (@toni_g1986) reported

    @O2 you've been taking my money and not giving me a service worth paying for, for 3 months now. THREE MONTHS. Can I either have my money back to go somewhere else or resolve the problem ASAP. Its NOT fair!

  • jessicacooperx Jessica Cooper (@jessicacooperx) reported

    @O2 No signal since Friday because of an unsuccessful sim swap. Promised call back within 30 mins from manager Sunday, still nothing. Promised call from tech team Sunday, still nothing. Member of staff in store actioned another sim swap yesterday without consent so now have…

  • NigelCarrUK Nigel Carr (@NigelCarrUK) reported

    @O2 I just did - I got through and they put the phone down immediately. Meanwhile I have sent you a message and you haven't answered that either. You customer service is absolutely shocking! It's no wonder your share price has helved in 5 years! @O2 @o2businessuk