O2

O2 Outage Report in Carlton on Trent, Nottinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carlton on Trent, Nottinghamshire, England 10/20/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • jalfrazer Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • damokins82 Damian Kinsella (@damokins82) reported from Carlton on Trent, England

    Hi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same

  • PaulBraisby Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • shereenorla shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England

    @O2 R u able to help with this at all

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • TakePartin_Art Lorena Jane (@TakePartin_Art) reported from Bracebridge Heath, England

    Why can’t @O2 peeps on #o2 live chat just chat to one person at a time when sorting issues. I have to wait 393726181 minutes before each of their replies. #rude

  • TPBranson1 Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • LaRoseDeSaron sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • StuartJTownsend Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • chrisbrandrick Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • dmlevy David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England

    @O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?

  • fogey Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ianmichell Ian Michell (@ianmichell) reported

    @O2 A string of problems since I joined the network. I wanted to bring my family on. I managed to get myself and my daughter on, my son is stuck on EE because you refuse to give me an additional line (I have amazing credit score). Signal worse, slower, I’ll be leaving end of contract

  • dazzer76 Darren McCloskey (@dazzer76) reported

    @O2 Hi, I’ve tried this but I can’t get anywhere as I’m not an o2 customer, I need a phone unlocking

  • KurtDawson2 KD (@KurtDawson2) reported

    @OfficialJxK @O2 Appalling customer service, never offer a genuine solution.

  • dazzer76 Darren McCloskey (@dazzer76) reported

    @O2 I need help to unlock an iPhone, website has no access to live chat

  • John23711464 John (@John23711464) reported

    @O2 11 calls to customer support and a visit to an O2 shop and still my wife can’t dial out or text after transferring to your network on the 19th. Can someone help?

  • pooleodyssey Jo Gaffers (@pooleodyssey) reported

    @O2 Wow that is not acceptable. I am paying o2 for a mobile phone service and yet you are telling me to use WiFi which I am also paying for. Why do I need to be paying o2 then? How do I cancel contract this is 27 days with no mobile service at all.

  • JonJolley Jonjolley (@JonJolley) reported

    @O2 The signal in the town has always been iffy, but the last few months its been a complete joke, and the last 2 it's taken the biscuit. I've done all sorts, sim swaps, airplane mode and restarting phone. It's definitely down to the fact the service is awful/ getting worse.

  • BhattJigarM Jigar Bhatt (@BhattJigarM) reported

    The #complain team asked us to wait .. we waited for more then 10mins surprisingly call got disconnected.We are no where. Its #missell to the #customer we are paying what you asked and not getting the service what you have written. Whole day waste. @O2 UK bad experience. 👎 👎 👎

  • welford85 emmy (@welford85) reported

    @O2 please can you respond to my DM ASAP. I have been more than patient by giving you a week to resolve the fact I have no service due to an error on your part, but this is getting ridiculous now. I have missed calls and texts from my doctors because of this @MarkEvansO2 @Ofcom

  • kilocharlie101 Kilo Charlie (@kilocharlie101) reported

    @O2 4g Internet down. Glad I've got a Vodafone SIM alternative