O2 Outage Report in Carlton on Trent, Nottinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Zak Horton (@zakhorton) reported from Nottinghamshire, England
@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Frazer Smith (@jalfrazer) reported from Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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David M. Levy (@dmlevy) reported from Nottinghamshire, England
@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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Michael Bratley (@MichaelBratley) reported from Bracebridge Heath, England
@O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?
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Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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Michael Bratley (@MichaelBratley) reported from Lincoln District, England
@O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?
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Tim Branson (@TPBranson1) reported from Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Niknak 🇬🇧🇪🇺🏳️🌈 (@nikwood28) reported from Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Zak Horton (@zakhorton) reported from Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England
@O2 your page is not working im trying to sign in
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sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England
@kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.
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Damian Kinsella (@damokins82) reported from Carlton on Trent, England
Hi @O2 I’d like to sort out my signal issues before I fully commit to o2 for another 2 years. I’m having odd issues with my data, and network coverage at home & out & about. I’m using a Samsung Galaxy A50. I have noticed something odd, while trialling sky mobile I’m the same
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natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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shereen Taggart-Bayliss (@shereenorla) reported from Balderton, England
@O2 R u able to help with this at all
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Rebecca Saint (@Sainty69) reported from Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England
@O2 I tryed with WiFi still not working
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Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Glmartin (@glenda72) reported
@O2 Do you offer a price match with different companies but your network?
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Sehrish Javed (@sehrishj) reported
@O2 @TheO2 I need help .. I have no signals at all!
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Sarah Murray (@sarah_jmurray) reported
As an @O2 customer I am appalled at the way my 77 year old Father in law has been treated by you. After phoning Virgin Media to get his contract sorted he has been sent a SIM card for O2 and signed up to a contract he didn’t ask for. Taking advantage of an elderly man!
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Neil B (@TheWilldern) reported from Carlisle, England
@virginmedia Do you know if your current upgrade prices are inclusive of the annual price increase from March 1st and if I upgrade with a mobile plan am I getting access to @O2 or your piggyback’d Virgin Media mobile network? the reason why I ask is that I need eSIM support.
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Steven McMillan (@fankle_steve) reported
@O2 why after calling customer services x2 has my newly transitioned account from @VodafoneUK not been activated? Email sent links from yourselves simply take me back to the same page saying 'account not activated'
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Todd Bevis 🍀 (@OnYaTodd32) reported
@O2 You never responded to what I said the other day I want to pay £150 off of my contract and then pay £150 off the next month then I can get an upgraded phone!
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~~Marie~~ (@mlh28) reported
@O2 @O2 I have been waiting to be connected to a manager for almost 2 hours. In total it’s been 7 hours since I was connected to the chat this morning, including 4 separate assistants. Not the best customer service or the best way to spend a Sunday!
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kate Gibson (@finmentalkg) reported
@O2 Never used WiFi calling but seems to be working for me.
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camilla (@mrshaselden) reported
Hay @O2 I’m trying to arrange for my Dad’s brand new iPhone to be return…. It’s like pulling teeth. Can you help please?! #justneedabiggerhandset
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Dave Bagnall 🇬🇧 (@djbsuffolk) reported
If you're an @O2 customer and are about to be screwed by their 11.7% price hike - let them know - customer pressure can maybe get movement on this - no ones income is going up by 11.7% - O2 are screwing loyal customers over here and they can step back from this.