O2 Outage Report in Carlton on Trent, Nottinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Gary Watts 🇬🇧🇪🇺🇺🇳🏳️🌈🏳️⚧️♻️
(@glitch_walker) reported
from
Lincoln District, England
I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
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Michael Bratley
(@MichaelBratley) reported
from
Lincoln District, England
@O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Michael Bratley
(@MichaelBratley) reported
from
Bracebridge Heath, England
@O2 I’ve come to check the status checker again today as advised in the email in the image above. Now it says the next update will be the 13th October. When will the issue be resolved? This is getting ridiculous.
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Whistleblowing Imp
(@badkarma4liars) reported
from
Lincoln District, England
@O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Michael Bratley
(@MichaelBratley) reported
from
Bracebridge Heath, England
@O2 The signal quality seems to have decreased where I live. Sometimes this will result in just a 3G signal, or very low strength of 4G. I’m not convinced the issue is O2 specific as multiple neighbours have reported the same thing for other networks. Any mast issues?
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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shereen Taggart-Bayliss
(@shereenorla) reported
from
Balderton, England
@O2 R u able to help with this at all
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Chris Brandrick
(@chrisbrandrick) reported
from
Lincoln District, England
@kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Becky Malam
(@Carlton_head) reported
from
Lincoln District, England
@O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help
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🔰 Benniel 🔰
(@djhancock1980) reported
from
Tuxford, England
@O2 hi is the website down? Cant log in (5.40am)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Terrace
(@garethterrace) reported
@O2 Yeah.....it's not an intermittent issue and it's not my device - it's your entire network backbone dying under people trying to use it. Please, I beg you - get that Reddit thread in front of someone who makes network capacity/improvement decisions.
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Natasha Tobin
(@NatashaTobin8) reported
@O2 Is O2 down I have no network?
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Wayne Pedley
(@r3d_f1v3) reported
@O2 What's going on with an ongoing network issue (at least 2 1/2 months now, with no end in sight)? It can sometimes take multiple attempts to establish a call (both incoming and outgoing), and calls drop repeatedly. Help me O2-Wan Kenobi, you're my only hope!
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Hayley
(@H_Pooky) reported
So disappointed in my service from @O2 😭 I’ve been a loyal customer for over 10 years and had no problems until now which is such an shame. Upgraded my phone a couple of days ago and had to phone 3 separate times since then, due to different errors being added to my account.
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Jay
(@join4te) reported
@O2 Day 1 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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David
(@DavidMccall67) reported
@O2 just lost a customer of over 6 years today with your shocking customer service!
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Sophie Elizabeth
(@Swagphiie) reported
@O2 I recently received a sim card for yourselves through Virgin media. I can't login as it advises my account isn't active? I have sent you a DM if you could help please.
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Nathan Stevenson
(@Bazzer247) reported
@O2 24 hors later and still not able to send or receive any calls or texts, and no data. Not even a word from you to say if there is a mast down or anything in the ellesmere port area. Cheers for the crappy service
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Jay
(@join4te) reported
@O2 Day 1 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Sarah
(@idlewildgirl) reported
@O2 They have just said that there are faulty masts nearby but it’s happening wherever I go, there’s actually a post on Reddit Manchester page today about it too! Everyone on o2 complaining of poor signal