O2

O2 Outage Report in Carlisle, Cumbria, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carlisle, Cumbria, England 10/16/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • TheWilldern Neil B (@TheWilldern) reported from Carlisle, England

    @virginmedia Do you know if your current upgrade prices are inclusive of the annual price increase from March 1st and if I upgrade with a mobile plan am I getting access to @O2 or your piggyback’d Virgin Media mobile network? the reason why I ask is that I need eSIM support.

  • wearethemoos Simon H Moore (@wearethemoos) reported from Carlisle, England

    Hi @O2 I have had a call from a guy saying he is offering your service at a 60% discount. He was calling from 03301747527. Are you able to verify this number at all?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • filmAlive Andrew Walker (@filmAlive) reported

    @O2 please can someone help me? Asked for an esim on Friday to be sent. Told to swap on arrival. Lost service yesterday so went to store who issued a new esim. This morning again no service. Live chat say the posted esim has been activated automatically again. Please help!

  • RichardBunkham Richard Bunkham (@RichardBunkham) reported

    @virginmedia @O2 @itvtakeaway How do I get my problems sorted I have a complaint open which has been automatically closed without the problem being solved

  • Emgee2010 Mark (@Emgee2010) reported

    @O2 Hi. I’ve just upgraded my mobile to a new Samsung galaxy S22 ultra. After hitting the send button, I’ve realised I’ve ordered the 128gb memory one, whereas i wanted the 512gb memory one. Can you help me please? Being a Sunday??? Help..

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @O2 Well I been waiting since wednesday for a call back. I have lost my number and cannot access my finances because of a mistake by virgin and your inability to speak to me. Disgraceful service.

  • muff_inn //paige louise 🚀 (@muff_inn) reported

    Having a terrible time trying to upgrade my phone today @O2

  • smileski78 Garry Watson (@smileski78) reported

    @virginmedia @O2 @itvtakeaway Still not able to sign in to my account, literally a joke of a company.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I still haven’t received a call back from an advisor in customer services.💔💔💔😭😭📞📞📞

  • BenCarr66105484 Ben Carr (@BenCarr66105484) reported

    @O2 hi 02 my code is not working please help?

  • generalconvos Generalconvos (@generalconvos) reported

    @O2 Are you receiving any other complaints regarding Virgin Media mis-selling sim only contracts with you that should be included in the @virginmedia package. How do I cancel?

  • matthiggs21 Matt Higgs (@matthiggs21) reported

    @O2 - we’ve had a persistent service issue in the EX23 postcode to the extent that we have no signal for almost TWO MONTHS at all at Stratton Surgery and Hospital and the school bus stop just outside - mobile coms are vital in rural communities so can you please get it sorted??