O2

O2 Outage Report in Plymouth, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Plymouth, England 03/03/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • kayteepook Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

  • CallumT195 Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • ThisIsNoahEvans Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • sparkle1973 Arundel ladies (@sparkle1973) reported from Bickleigh, England

    @O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 I have sent DM second link sent not working . 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NathFerguson Nath (@NathFerguson) reported

    @O2 Why is your customer service soo poor, when you on the phone you get the phone put down on you

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported

    Hi @O2. How can I speak to you to tell you you have buggered up a payment I made. I paid in full. You can’t seem to allocate it out between my device and airtime. I have now been without service for 36 hours. I can’t speak to you because of your **** automated payment system.

  • MJH_triathlon Michael 🏊🏻‍♂️🚴🏻‍♂️🏃‍♂️🇪🇺 (@MJH_triathlon) reported

    @O2 it’s bad enough you’ve cut your Nero offer to 1 code per month, but slashing the number of codes available each day is a joke, it’s pretty much impossible to get one now. Will be cancelling my contract.

  • cathiehunter75 Cathie Carr (@cathiehunter75) reported

    @O2 why can I get a much better upgrade deal with you by going elsewhere? Why can’t I just get these deals direct from you. I’ve been a customer of yours for 20 years and it really annoys me!

  • zdtaylor97 Zoe Taylor (@zdtaylor97) reported

    @O2 a member of staff called and switched me to a new tarrif this morning. However for the last hour I've now had no signal. Only emergency calls. Nothing makes a difference, what's going on?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 I don’t care you cut my service off without telling me sort it out now don’t mug me off Iv already sent citizens advice your details and what you have done and all the screen shots

  • shebressie Síle Ní Bhreasláin (@shebressie) reported

    @darrenj02173158 @O2 Think it’s been watered down!

  • DazzledMin DazzledMin (@DazzledMin) reported

    @O2 I’ve still not had my number ported, can you help? I’ve been billed for the month but can’t use the new sim until my number has switched….

  • meno_mentor Catherine Harland (@meno_mentor) reported

    @S_Salter_ @O2 It’s awful having to be in such guard Sarah. Emails with links from providers etc etc too. What to believe. Scamming is deplorable

  • maxbryson92 Max Bryson (@maxbryson92) reported

    @O2 Not to my recollection, no. Never. This seems very fraudulent and quite scary. I have never authorised use of my name in connection with you.