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O2 outages and service status in Plymouth, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Plymouth come from postal codes PL1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Plymouth, England

The most recent O2 outage reports came from the following cities: Plymouth.

CityProblem TypeReport Time
Plymouth Phone 22 days ago
Plymouth Phone 2 months ago
Plymouth Phone 2 months ago
Plymouth Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • sparkle1973
    Arundel ladies (@sparkle1973) reported from Bickleigh, England

    @O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????

  • ThisIsNoahEvans
    Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

  • abbyames2
    ABIGAIL 💫 (@abbyames2) reported from Plymouth, England

    @O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄

  • 1964panic
    Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

  • amind4adventure
    A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • ANDREWBRUCE1962
    Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • andyc_plymouth
    Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • ashleighlowther
    Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • pkrpmusic
    paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • pkrpmusic
    paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ANDREWBRUCE1962
    Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • pkrpmusic
    paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • busymum777
    Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • ConorRobsonUK
    Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • OHOBPlymouth
    OHOB (@OHOBPlymouth) reported from Plymouth, England

    @O2 can you please confirm the service status in PL4 area of Plymouth. There is no service thank you 🙏🏻

  • busymum777
    Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • CallumT195
    Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • kayteepook
    Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

  • ItIsNoahE
    𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ItIsNoahE
    𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Trausselocal
    Philip Walsh (@Trausselocal) reported

    @HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.

  • AndrewJBen1988
    Andrew Bennett (@AndrewJBen1988) reported

    @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

  • CariadFfisio
    Mark (@CariadFfisio) reported

    I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

  • scottynapas
    Scotty ne'pas (@scottynapas) reported

    @Benleo It’s only got worse since they merged with @O2 both services are utter crap nowadays

  • 4Olivea
    41andabullet Olivea (@4Olivea) reported

    @o2 and @GreggsOfficial the savoury for a pound never seems to be available these days jusy take it off the options list. Feels like a scam

  • AlexIB20
    AlexIB (@AlexIB20) reported

    @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @O2 @dayvales Dave’s problem, o2, is your SHITE network coverage.

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.