O2 outages and service status in Plymouth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨 (@ItIsNoahE) reported from Plymouth, England@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Conor Robson (@ConorRobsonUK) reported from Plymouth, England@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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Arundel ladies (@sparkle1973) reported from Bickleigh, England@O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????
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OHOB (@OHOBPlymouth) reported from Plymouth, England@O2 can you please confirm the service status in PL4 area of Plymouth. There is no service thank you 🙏🏻
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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paul pledger (@pkrpmusic) reported from Plymouth, England******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Katie Pook ♔ (@kayteepook) reported from Saltash, England@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England@LunaForeverr @O2 Coverage is good, speed is awful
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Paul Bray (@1964panic) reported from Plymouth, England@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 worst customer service EVER. Do you actually want customers???
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A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, EnglandOh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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Andy Cole (@andyc_plymouth) reported from Plymstock, England@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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Conor Robson (@ConorRobsonUK) reported from Plymouth, EnglandAbsolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 I have sent DM second link sent not working . 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joyboy 🌞 (@hxlds) reported@O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf
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JD (@JonnyDwyer6) reported@O2 whys your signal **** everywhere??
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millie (@overgrownmillie) reported@O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????
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Sarah H (@SarahWM45) reportedBeen trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis
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Jon Thompson (@JohnnyFocal) reportedStill nothing from @o2 still no phone service which they cut off without merit. Famous last words last week don’t worry we will iron out the bug with your service. That’s one way no service.
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Kerri (@Kez_FAAFO) reported@O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this
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Mitch Hirsty (@mitchhirsty) reported@Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.
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lizrichards24 (@SonyRichards4) reported@O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?
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Annah Atherton (@Annah_Atherton) reported@O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”
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Natalie Mc (@MyApocalypse_) reported@O2 wtf is going on with the signal recently? Status checker says nothing wrong anywhere, but my 1-2 bars of 4G that is useless say otherwise, sick of paying money to get no signal