O2 Outage Report in Plymouth, England
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The latest reports from users having issues in Plymouth come from postal codes PL3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Plymouth, England
The most recent O2 outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Phone | |
| Plymouth |
Phone | |
| Plymouth |
Total Blackout | |
| Plymouth |
Wi-fi | |
| Plymouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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Andy Cole
(@andyc_plymouth) reported
from
Plymstock, England
@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
-
ＡＢＩＧＡＩＬ 💫
(@abbyames2) reported
from
Plymouth, England
@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
-
A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 worst customer service EVER. Do you actually want customers???
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 I have sent DM second link sent not working . 😩
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Katie Pook ♔
(@kayteepook) reported
from
Saltash, England
@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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Callum
(@CallumT195) reported
from
Plymstock, England
@O2 Please I need help!
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
-
𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Noah Evans
(@ThisIsNoahEvans) reported
from
Plymouth, England
@LunaForeverr @O2 Coverage is good, speed is awful
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 81 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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salina
(@salina95871634) reported
@O2 @O2 what an absolute disgrace. Customer service / complaints shambles. Stay away do not use O2
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Scott Gilfillan
(@ScottGilfillan3) reported
@ShaunKean @O2 Terrible mate, want a fortune to cancel the contract as well
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James Hinchliffe
(@JamesDuckFlaps) reported
@O2 spent last 2 days trying to upgrade my package keep getting error, chatted to 4 different chat help, none can help just keep telling me to go to the store even tho i tell them i cant walk atm. ask me to answer my security question, without giving any hint what it is. shambles
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Maz
(@Maz_S_W_T) reported
@virginmedia @TheBHF @O2 Having a nightmare in my area with virgin? Can I talk to someone what will help
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PurpleNoodlePie💜🏳️🌈⚡
(@purplenoodlepie) reported
@O2 can someone check the DMs since you say to drop a DM if you need help!
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Sahir Nazir
(@sahirnazir1) reported
@O2 can’t get no one on the phone. Signal always low. Family emergency right now. Please sort this.
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Leighton Thomas
(@thomas6277) reported
@O2 after 18 calls lasting over 2 hours trying to get O2 staff to do what they said they were going to do, I raised a complaint about staff lies and poor service only to find that the complaint handler started lying to me! Well done O2!
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Tyfleeka
(@tyyy__x) reported
@O2 why is the customer chat ‘extremely busy’ every day? Never get a response