O2 Outage Report in Plymouth, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 I have sent DM second link sent not working . 😩
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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ＡＢＩＧＡＩＬ 💫
(@abbyames2) reported
from
Plymouth, England
@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 worst customer service EVER. Do you actually want customers???
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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Noah Evans
(@ThisIsNoahEvans) reported
from
Plymouth, England
@LunaForeverr @O2 Coverage is good, speed is awful
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Katie Pook ♔
(@kayteepook) reported
from
Saltash, England
@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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Andy Cole
(@andyc_plymouth) reported
from
Plymstock, England
@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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Callum
(@CallumT195) reported
from
Plymstock, England
@O2 Please I need help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@Rob06249418) reported
@O2 why is your service so bad nowadays? I swear you guys were the best back in the day. Now like 50% of the time I can only get 3G
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Pheel-it to the top please mate
(@goblinshagger) reported
@O2 told 6 times to cancel my order, promised it would be done yet here we are with a DPD delivery email
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VOOT
(@voottelecom) reported
@JamesMarriott @O2 🤔 that's very unusual. Definitely call O2 and ask. When we do business ports we usually get Sims that aren't live. The port happens on a set day and usually advised in advance. Strange they didn't issue a port date. Make sure they've not set up as a new number
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Doug Paulley
(@Doug_Paulley) reported
from
Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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Farley
(@farleyamanda) reported
@O2 please can you explain why I have been sent a bill for a contract that was cancelled within 14 day cooling off period. And why my contract change to PAYG was not completed for over 2 months and why your customer services refuses to resolve the issue @UKConsumerRight @Ofcom
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Clair Marren
(@clairhl) reported
@tracestarshine @dhlexpressuk @O2 Have you still not heard back or got your phone? That’s terrible service.
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Beth 🌵
(@bethjanehoward) reported
@O2 I am having an issue with an order I have placed and I can’t get in contact with anyone who will help me. The customer service line just isn’t helping.
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David Walker
(@ddbelle47) reported
@O2 Yes, Calls & texts are ok, but the issue must be more than the network being busy, as there are not that many people in these coastal resorts at present. It’s not BH yet and I’ve had 4 days with virtually no Internet. I wish to make a complaint 🤨
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Siobhan Wright
(@siobhan_wright1) reported
@O2 We don’t always have access to WiFi so this tips aren’t very useful, I’m just wondering if you’re working to fix the problem and what the actual problem is?