O2

O2 Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL9.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Plymouth, England 10/31/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Plymouth, England

The most recent O2 outage reports came from the following cities: Plymouth and Bickleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Phone
United KingdomPlymouth Phone
United KingdomPlymouth Total Blackout
United KingdomPlymouth Wi-fi

Community Discussion

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O2 Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 I have sent DM second link sent not working . 😩

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • kayteepook Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ThisIsNoahEvans Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • sparkle1973 Arundel ladies (@sparkle1973) reported from Bickleigh, England

    @O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????

  • CallumT195 Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WorstOfBrighton WORST OF BRIGHTON (@WorstOfBrighton) reported

    @o2 Still waiting for an answer! Could o2 customers please retweet: Whats the customer complaints email address? Don't worry canceling the CONtrack.

  • Joddersss Jodie Weir (@Joddersss) reported

    Anyone else have @O2..cause I've been on the phone for over half the day and got no where! I have barely any signal or internet ever! I want to end the contract but noone from @02 can do this without charging me for the full 2 years! How do people deal with this?

  • Jeddy_DaCosta JRF (@Jeddy_DaCosta) reported

    @O2 I’ve been so disappointed about the service I have reserved from o2 insurance.  The stress of losing a phone should not be met with this much disorganisation. I pay for insurance so that if things like this happen I’m able to get my phone back smoothly. Shocking service !

  • _i4ani You planned this (@_i4ani) reported

    @connordoner @O2 I have just been on the phone to O2. They have told me that message should not be there. I have been out of the area where the mast is working and still no service.

  • Tamus1314 Thomas Allan (@Tamus1314) reported

    @O2 Still got absolutely nowhere with this and now my service has been barred cause I can’t get through. Beyond a joke now.

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 never known such poor service and its getting worse, supposed to have 5g yet signal is non-existent!!! Just get messages to say a nearby mast isn't working Just completely unacceptable

  • singh_indy Indy Singh (@singh_indy) reported

    @O2 @Apple Still nothing - called to chase our complaint twice today and when the call gets awkward for your customer service reps the line mysteriously goes dead - seriously you couldn’t make this **** up! Where have you relocated your call centres too may I ask? #customerservice

  • tudge1988 Danny Tudge (@tudge1988) reported

    @O2 @monsteelol You will get better service

  • heygraeme graeme (@heygraeme) reported

    14 upgrades and I’m firmly into my 14th experience of waiting a month or longer for my new phone to turn up - which has already been paid for. I really find it hard to accept that @O2 have the same issue every damn release. It’s embarrassing for them, from a customers POV.

  • Oh_So_T Tori | The Little Life of T 🍄 (@Oh_So_T) reported

    Anyone else absolutely fed up of having no signal with @O2 in Manchester?