O2 outages and service status in Plymouth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plymouth, England
The most recent O2 outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Phone | 1 month ago |
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Plymouth
|
Phone | 3 months ago |
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Plymouth
|
Phone | 3 months ago |
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Plymouth
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Conor Robson (@ConorRobsonUK) reported from Plymouth, England@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 I have sent DM second link sent not working . 😩
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨 (@ItIsNoahE) reported from Plymouth, England@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Andy Cole (@andyc_plymouth) reported from Plymstock, England@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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OHOB (@OHOBPlymouth) reported from Plymouth, England@O2 can you please confirm the service status in PL4 area of Plymouth. There is no service thank you 🙏🏻
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, EnglandOh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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paul pledger (@pkrpmusic) reported from Plymouth, England******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 worst customer service EVER. Do you actually want customers???
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨 (@ItIsNoahE) reported from Plymouth, England@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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ＡＢＩＧＡＩＬ 💫 (@abbyames2) reported from Plymouth, England@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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Arundel ladies (@sparkle1973) reported from Bickleigh, England@O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????
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Paul Bray (@1964panic) reported from Plymouth, England@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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Katie Pook ♔ (@kayteepook) reported from Saltash, England@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England@LunaForeverr @O2 Coverage is good, speed is awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hoy Te Hablo De (@hoytehablode) reported@O2 You should also make sure to send an sms or email so the client can know the call is legit, I had to spend 3 hours on the phone to fix this mess
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ari ♡ twice london !! (@starryyarii) reported@O2 **** you
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Darren Seaton (@seatzie) reported@Happyengland79 @O2 O2 customer services are absolutely shocking and I agree on the call centre
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Egalitarian Geordie (@EgalGeordie) reported@nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.
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Robert Shaw (@alwaysshaw1) reported@Happyengland79 @O2 Funny you should say this but I’ve got the same issues and the same response from them. They’re happy to take my money each month though
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Jake Moore (@JakeMooreUK) reported@O2 But it always says no network issues. The problem is that O2 states on iPhones that there’s 4G and 5G on offer but it often doesn’t work. It would actually be more helpful if it just admitted it.
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Terry Mcconnell (@bigtev25) reported@O2 why is it impossible to sign in to the my O2 app now. And it keeps bouncing to virgin
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Julie Wong E (@Landygirl87) reported@O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?
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Mr H (@silestanix) reported@O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!
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Mr H (@silestanix) reported@O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm