O2 Outage Report in Plymouth, England
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The latest reports from users having issues in Plymouth come from postal codes PL2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Plymouth, England
The most recent O2 outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Total Blackout | |
| Plymouth |
Total Blackout | |
| Plymouth |
Internet | |
| Plymouth |
Phone | |
| Plymouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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ＡＢＩＧＡＩＬ 💫
(@abbyames2) reported
from
Plymouth, England
@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 worst customer service EVER. Do you actually want customers???
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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Noah Evans
(@ThisIsNoahEvans) reported
from
Plymouth, England
@LunaForeverr @O2 Coverage is good, speed is awful
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Andy Cole
(@andyc_plymouth) reported
from
Plymstock, England
@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Katie Pook ♔
(@kayteepook) reported
from
Saltash, England
@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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Callum
(@CallumT195) reported
from
Plymstock, England
@O2 Please I need help!
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 I have sent DM second link sent not working . 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@mikeebee27) reported
@O2 Very slow data performance on 4G and website says it can get busy in this area. Really there are not many houses. Not good from 02
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stringofears
(@stringofears) reported
@O2 I'm sorry, but there is no way I am providing you with my address and phone number over social media. Also, you're missing the point. "Looking into it" won't change the fact that you do not respect your customer marketing choices and you should be reported to @Ofcom .
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Nope, not a word until I contacted them.. Not an email, nothing.. Plus you're down the cost of a new handset!!🙄 All I got was a link on here, after I'd made them aware.. Then today, about 2, I'd a text telling me it'll be back in 48hrs! But it was obviously back as I got a text!
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julie lages
(@julielages10) reported
@O2 hanging on the phone for customers service to try and pay a bill. This is ridiculous. Can't get online and I'll be I. The wrong when this bill isn't paid ! Can someone please respond !
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Betty Blue
(@Brandon22376427) reported
@O2 This is the problem. Lots of your staff saying I can help you when actually, they can’t. Your customer service team is in complete disarray.
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for an elderly person on PAYG contract. They accidentally mixed up preinstalled "directory" number on O2 SIM with paid directory enquiries service and got charged £1.50 for a 1 second call. Please help refund this outrageous cost.
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Sloodwrangler
(@Sloodwrangler) reported
@O2 I paid my bill by card on Friday and the money has gone from my bank account but doesn't seem to have gone into your system? My bill is now showing as overdue in the My O2 app. Are you having system problems?
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Garreth Ellidge 49
(@goonergazzell) reported
@O2 the signal in Burnley BB10/BB11 area is the worst its ever been to try use the internet/apps. Is there a reason why?
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for elderly person on PAYG contract. They accidentally mixed up "phonebook" with preinstalled "directory" contact on O2 SIM and got charged £1.50 for a 1 second call. Please help refund this outrageous cost, which was not their fault.
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Pablo p. Charpentier
(@PablopCharpent) reported
@O2 so I bought tickets to see Coldplay only to find out as I was sitting down at the O2, that they are not coming. I couldn’t care less about the rest of the singers. They were advertised and not performing , need a full refund !