O2 outages and service status in Plymouth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Conor Robson (@ConorRobsonUK) reported from Plymouth, England@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, EnglandOh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 worst customer service EVER. Do you actually want customers???
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Arundel ladies (@sparkle1973) reported from Bickleigh, England@O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????
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Paul Bray (@1964panic) reported from Plymouth, England@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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paul pledger (@pkrpmusic) reported from Plymouth, England******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Andy Cole (@andyc_plymouth) reported from Plymstock, England@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 I have sent DM second link sent not working . 😩
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Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England@LunaForeverr @O2 Coverage is good, speed is awful
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨 (@ItIsNoahE) reported from Plymouth, England@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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Laura Hughes (@busymum777) reported from Ivybridge, England@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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Katie Pook ♔ (@kayteepook) reported from Saltash, England@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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ＡＢＩＧＡＩＬ 💫 (@abbyames2) reported from Plymouth, England@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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paul pledger (@pkrpmusic) reported from Plymouth, EnglandHi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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OHOB (@OHOBPlymouth) reported from Plymouth, England@O2 can you please confirm the service status in PL4 area of Plymouth. There is no service thank you 🙏🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Skimo (@SkimoBeats) reported@nhf1981 @O2 I'm having the same issue trying buy a new smart watch. Utter shambles.
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Bernie (@Bernie19795584) reportedHi, im trying to submit a complaint in to yourselves however get the message there is an error on your form, please advise if there is an email address to write to as I dont really trust your advisors to record everything I say. Many thanks Bernie @O2
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Antoine Dupont propaganda page (@beerandwine3) reported@EnglandRugby @O2 If it's not broken, don't fix it.
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Matt Hudson (@MattHuddyHudson) reported@O2 trying to upgrade and just keeps saying oops there's a problem?
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Grace Mamwa (@grace_mamwa) reported@O2 what is going on with the app? It’s been down for the last 3 weeks for me
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paul st peter (@paulstpeter2) reported@O2 I’ve had a phone reset new sim the lot it’s clearly not working as a network
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Alan (@Al_the_bass) reported@CherryBooBopper @O2 Well that's one way of reducing customer complaints!
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Natalie Jayne Smith (@gijayne999) reported@O2 would be great if someone could turn my phone back on. No customer service just ignorance. Money grabbing baffoons
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Sussex Hammer (@ItsMartinBrown) reported@O2 Any chance someone from this county can get in contact to sort out a problem going back to May? Call centre is rubbish and never call back when promised, can’t waste an hour on the phone every time I call!