O2

O2 Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL2, PL4 and PL1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Plymouth, England 02/05/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Plymouth, England

The most recent O2 outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth E-mail
United KingdomPlymouth Phone
United KingdomPlymouth Phone
United KingdomPlymouth Total Blackout
United KingdomPlymouth Phone
United KingdomPlymouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

  • CallumT195 Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • abbyames2 ABIGAIL 💫 (@abbyames2) reported from Plymouth, England

    @O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • kayteepook Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 I have sent DM second link sent not working . 😩

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ThisIsNoahEvans Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SpannaD 💙🐝👑Spanna Monkey 🔧🐵🙊🏴‍☠️ (@SpannaD) reported

    @O2 Please help as my SIM card has been deactivated and I keep going round in circles to find a number to contact you on… it’s a pay as you go Thank you x

  • SteveColes33 scolesy (@SteveColes33) reported

    @O2 any chance I could get more data with no extra charge? Loyal customer for many many years!

  • mjb8028 Mark Bush (@mjb8028) reported

    @O2 bought a new Apple Watch the other day online and have noticed over the last couple days when it’s been on charge it never gets past 72-75% charge?? Have had them before and they can go from near empty to full in a couple hours

  • Tamzinpatterson Tamzin Patterson (@Tamzinpatterson) reported

    @O2 I don't have another network sim I could test in it no. I've already requested to have my old phone unlocked but I was told you can't unlock it as it's not an o2 device?

  • jammiejam93 Jamie (@jammiejam93) reported

    @knobalob @O2 You’re luck with O2 is about the same amount of luck I have with life in general… ****! Can’t believe you are still not sorted!

  • MstanfordMaseyk Madeline Stanford-MAseyk (@MstanfordMaseyk) reported

    @O2 Feeling very duped by O2, literally set up to fail. I was not aware of the 'fair usage policy' for data and have been charged £67.06. If O2 were a good company, they would text and let you know you were approaching your fair usage data amount of 100gb.

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    What is @O2 network doing? Completely losing signal on and off all day?

  • GeeEezi Gee (@GeeEezi) reported

    @O2 stuck in long contracts, impossible means to pay off devices and no help from o2 when we are trying to get money together to pay bills. Where is the help? Where is the understanding? Customer for 15 years, £200pm in payments. Disgraceful service.

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    @Ofcom Yes, @O2 - take note. Having gone through every possible option on their customer services, you have to go to Lost/Stolen to actually speak to someone. Every other option hangs up on you.