O2 Outage Report in Ivybridge, Devon, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ivybridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ivybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ivybridge, Devon, England
The most recent O2 outage reports came from the following cities: Plymouth and Bickleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Total Blackout | |
| Plymouth |
Total Blackout | |
| Plymouth |
Internet | |
| Plymouth |
Phone | |
| Plymouth |
Phone | |
| Plymouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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Callum
(@CallumT195) reported
from
Plymstock, England
@O2 Please I need help!
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 worst customer service EVER. Do you actually want customers???
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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Andy Cole
(@andyc_plymouth) reported
from
Plymstock, England
@O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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Noah Evans
(@ThisIsNoahEvans) reported
from
Plymouth, England
@LunaForeverr @O2 Coverage is good, speed is awful
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 I have sent DM second link sent not working . 😩
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
from
Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha
(@Wee_Sammy_xoxo) reported
@O2 unable to sign into my o2, never had an issue before. It says unable to proceed and to contact customer service?
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Poppy Doran
(@PoppyDoran4) reported
@O2 hi your Regent’s Park open air theatre code does not work at checkout, please help!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Martin Brown
(@mbrownphotouk) reported
@O2 Can you share an eta on the sim swap issue im more than 48 hours without service which is major issue especially where you need codes ect sent by sms for various accounts Customer Services said they couldnt say when but could be a few more days! Not Acceptable!
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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David Holmes
(@DTH79) reported
@O2 what an absolute joke of a network, being ridiculed by teams in South Africa and basically said I could be fraudulent literally never had such an appalling service in my life will no doubt speak tot the ombudsman,speak to EE See how they got ok when they give me same service
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Lindsay Wilson Jones
(@lswilson80) reported
@_southhh @O2 I’ve been having the same issue since Friday, just been told by @O2 customer services that this won’t be fixed until Tuesday. Not good enough
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Dayo the Champagne Socialist 🥂
(@TrophyHusbandD) reported
@O2 Hello, can you please explain why I'm getting threatening letters over a billing error you made that I've spoken to Customer Services over the phone 3 TIMES over and told it has been sorted out? This really isn't fair and it is not right. Very upsetting
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Lindsay Wilson Jones
(@lswilson80) reported
@tezshell @O2 I’ve been waiting since Friday, still nothing, keep being told to be patient! Now been told the issue may be resolved tomorrow, that’ll be 4 days with no service
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Lindsay Wilson Jones
(@lswilson80) reported
@StompTheBean @O2 I’ve been having the same issue since Friday, just been told by @O2 customer services that this won’t be fixed until Tuesday. Not good enough