O2 Outage Report in Plymstock, Plymouth, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Plymstock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Plymstock, Plymouth, England
The most recent O2 outage reports came from the following cities: Plymouth and Saltash.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Phone | |
| Plymouth |
||
| Plymouth |
Total Blackout | |
| Saltash |
Phone | |
| Plymouth |
Phone | |
| Plymouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 worst customer service EVER. Do you actually want customers???
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
@8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.
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OHOB
(@OHOBPlymouth) reported
from
Plymouth, England
@O2 can you please confirm the service status in PL4 area of Plymouth. There is no service thank you 🙏🏻
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Katie Pook ♔
(@kayteepook) reported
from
Saltash, England
@O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...
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Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
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A Mind 4 Adventure #coach
(@amind4adventure) reported
from
Plymouth, England
Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.
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Laura Hughes
(@busymum777) reported
from
Ivybridge, England
@O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.
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Noah Evans
(@ThisIsNoahEvans) reported
from
Plymouth, England
@LunaForeverr @O2 Coverage is good, speed is awful
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Callum
(@CallumT195) reported
from
Plymstock, England
@O2 Please I need help!
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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paul pledger
(@pkrpmusic) reported
from
Plymouth, England
******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService
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ＡＢＩＧＡＩＬ 💫
(@abbyames2) reported
from
Plymouth, England
@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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Andie.....
(@ANDREWBRUCE1962) reported
from
Plymouth, England
@O2 I have sent DM second link sent not working . 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlene Ward
(@c114rli) reported
@O2 made the biggest mistake in the world joining with @virginmedia. Rude staff that lie through there back teeth!!
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Morris Hickey # London needs a new Commissioner #
(@Morris2906) reported
@PranavBhanot88 @EE @O2 Down here in the dip by Grange Hill station can sometimes be rather poor, and not always clear reception.
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PAULETTE
(@DJPAULETTE) reported
@O2 can someone DM me and explain why when my tariff has been changed I have been sent a new phone? I never asked for an upgrade.
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Eleanor Rylance 🔶⭐️🇪🇺🇬🇧🇫🇷 #FBPPR #Rejoin 🌎
(@EleanorRylance) reported
@O2 I recently switched my phone contracts, revising one contract down and one up. Am being charged higher price for upwards one, but still same price as before for downwards one. What is going on? No help available in app for this situation!
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JonnyT
(@jonthompenfarm) reported
@O2 Hello, I’ve sent you a DM as the issue still isn’t resolved. Cheers
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Gemma Cross
(@BardenCross) reported
@O2 Thank you. I have tried these things, it says the network cover is fine in my area. I reported the problem last night but I’m still having the problem. I can’t call 202 as all my calls are failing and if someone calls me I can answer but there is no sound.
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Iain Montgomery
(@H0raceWimp) reported
@O2 Promised a "manager call back". Presumably that was the 18 second silent call from your Customer Services number earlier.
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P
(@Whats_UpWithU) reported
@virginmedia @O2 @wizkidayo Your service is awful, your customer service is awful. Worst company to ever deal with. AVOID!!!!
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jssnsns
(@jssnsns7) reported
@O2 hello I recently upgraded to an iPhone 13 pro max 128gb but there it’s saying it is awaiting stock, would I be able to cancel this and change it to 255gb version as that is in stock ?
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.