O2

O2 Outage Report in Plymstock, Plymouth, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Plymstock, Plymouth, England 02/11/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

  • CallumT195 Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 I have sent DM second link sent not working . 😩

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • kayteepook Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • abbyames2 ABIGAIL 💫 (@abbyames2) reported from Plymouth, England

    @O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • ThisIsNoahEvans Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SlummyMummy40 Jo Woodbridge 🌈 (@SlummyMummy40) reported

    @O2 Just laughable!! I hope other acts and artists have heard about this and never commit to pre-sales with you - you don’t deserve loyal customers or A-list artistes!

  • jennywrightxx Jenny Wright (@jennywrightxx) reported

    @O2 Who to? App’s been down all day!

  • judestanley2 jude stanley (@judestanley2) reported

    @O2 Absolute shambles biggest con ever you had an idea how many people wanted tickets. If its not failing us with this it's rubbish signal everywhere you go

  • Suquack22 Suz (@Suquack22) reported

    @O2 How is this possible? You've been down all day. Piss poor service

  • PaulHun93119229 Paul Hunter (@PaulHun93119229) reported

    @O2 02 is just a JOKE totally crap

  • SorvinaStardust Sorvina Stardust (@SorvinaStardust) reported

    @O2 not all customers were successful.... is a god damn joke. So many couldn't even log on before the tickets went on sale right through until you took the servers down for maintenance an hour or so ago.

  • jimWbgt jim watts (@jimWbgt) reported

    @O2 Appalling service, expected much better from a company that proclaims "At O2 it's our responsibility to be there for our customers, providing fantastic connectivity and the best value while maintaining the industry's leading customer service", not much on show today

  • CraigT89 Craig Thomas (@CraigT89) reported

    @O2 This screams of keeping the site down all day so only o2 employees and special individuals can purchase tickets! Because the app and site has been down since 9:30am for us normal people to access

  • aliaaaao Aliaa (@aliaaaao) reported

    @O2 How can you sell out when most of your customers can’t access? The pre sale should not of gone ahead if you were unable to support a fair process. So so bad

  • SamWickham13 Sam Wickham (@SamWickham13) reported

    @O2 Disgusting that a company with a revenue stream of £10,000 million last year couldn’t use some of this to sort out their website for high traffic. App still not working, logged me out at 9:30am - despite being logged in before this - to then not let me back in via O2 or Virgin