O2

O2 Outage Report in Plymstock, Plymouth, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Plymstock, Plymouth, England 11/01/2025 13:10

November 01: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Plymstock, Plymouth, England

The most recent O2 outage reports came from the following cities: Plymouth and Bickleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Total Blackout
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Phone
United KingdomPlymouth Phone
United KingdomPlymouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

  • CallumT195 Callum (@CallumT195) reported from Plymstock, England

    @O2 Please I need help!

  • ThisIsNoahEvans Noah Evans (@ThisIsNoahEvans) reported from Plymouth, England

    @LunaForeverr @O2 Coverage is good, speed is awful

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 I have sent DM second link sent not working . 😩

  • andyc_plymouth Andy Cole (@andyc_plymouth) reported from Plymstock, England

    @O2 Yes, you’ve been saying for the past six months that your network can get busy in the area and to use Wi-Fi instead. But if it’s only possible to use the phone on Wi-Fi what’s the point in paying for a cellular service?

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 extraordinary appalling service followed by no replies on here or via direct message. Reporting you to offcom first thing Monday.

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    ******. @O2 appear to have retracted their commitment to constant service in PL5 and other Plymouth areas during a crisis. YOU ARE A SHAMBLES. Don’t ask me for postcodes @O2 - it’s in my tweet. The whole of Plymouth. The. Whole. Of. Ply. Mouth.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 seriously mind boggling my O2. Almost paid for my iPhone XR , now speaker has broken 😩 tried several times to get advice of any kind .please advise

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @O2 - I’m not getting any 4G anywhere within the Plymouth PL1 postcode area. I’ve tried turning the phone on and off and despite what your website tells me, there is no 4G signal. (Using wi-fi at present)...

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.

  • ItIsNoahE 𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨  (@ItIsNoahE) reported from Plymouth, England

    @ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported from Plymouth, England

    @O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.

  • sparkle1973 Arundel ladies (@sparkle1973) reported from Bickleigh, England

    @O2 I have received a text stating I owe money, but I don't owe any money, I have a direct debit set up, i can't get through to customer service and haven't received a letter or email stating I owe money can you help????

  • busymum777 Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • pkrpmusic paul pledger (@pkrpmusic) reported from Plymouth, England

    Hi @SoundCloud - Any reason why I cannot use your app using 4G in the UK on @O2 ? Network error message. I have an account. Just reinstalled, no effect. Password hasn’t changed. Not much point in the app if I can’t use it!

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported from Plymouth, England

    @O2 Well i tried and tried . I get it’s a bad time but you offer nothing in the way of advice for customers who can’t work for 12 weeks ! You Just send today’s bill ! #Covid_19 #shitservice #o2 #coronalockdownuk #CustomerService

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • kayteepook Katie Pook ♔ (@kayteepook) reported from Saltash, England

    @O2 please help! A delivery was missed by dpd for my upgrade on friday and its saying its being “held” at the depot ive tried to rearrange for a pick up shop but still says held

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyburt1987 Kelly Burt (@kellyburt1987) reported

    @O2 Serious lack of customer services on the phone. Nothing is getting done. You have failed to cancel my order despite me requesting numerous times during the cooling off period

  • Jvictoriaa93 Joanne Victoria (@Jvictoriaa93) reported

    @Suzysue8 @O2 I used to be with 02 before this one. It’s near on impossible to get any help for Virgin . I just want to know when my contact ends as I can’t get into the account but they can’t tell me without the agreement number that I don’t have 🙈 so it’s round the twist

  • doddy990 smooth shitoryu (@doddy990) reported

    @O2 sooooo bad at helping , just need the contact number or someone on twitter with 2 brass tacks

  • sterigby7 ste rigby (@sterigby7) reported

    Cannot wait to get off @O2 ........4g, 4 bars & still painfully slow internet!!! Whats the best network?

  • pierretaylor_1 pierre (@pierretaylor_1) reported

    Why is @ThreeUKSupport so slow I'm jump over to @O2

  • luke_neal12 Luke (@luke_neal12) reported

    @O2 I haven't had any signal in Tower Hill/Wapping area (E1W) for a week now, totally unacceptable. Will you be refunding me for the data I have paid for that I am unable to use?

  • NorbStero NorbSter (@NorbStero) reported

    @O2 Even the best phone in your network will be a brick without internet. Your network in Swansea is awful. Can’t even play audiobook in the waiting for my daughter. Coverage checker lies about excellent coverage in this place. Oh.. and 5G in Swansea city centre is only on your maps

  • paulrossi1988 Paul Rossi (@paulrossi1988) reported

    @O2 Glasgow data down to ‘Edge’ only!?

  • waitrosepapi Philosoraptor (@waitrosepapi) reported

    Hey @O2 I can’t seem to be able to get on your upgrade website. Tried everything, just get a server error. Any help?

  • Joe94_ Joe Mitton (@Joe94_) reported

    @O2 are absolutely shite, no signal in major cities, joke of a company