O2 outages and service status in Erith, England
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- O2 generated 0 outage signals in the last 24 hours around Erith, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent O2 outage reports came from the following cities: Hackney, Dagenham, Newham, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 11 days ago |
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Internet | 13 days ago |
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Internet | 13 days ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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RN009 (@rachelnewman009) reported from Romford, England@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Soph 💕 (@SophieGudge_) reported from Ilford, EnglandThis @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Jord (@jordanharris86) reported from Poplar, England@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandJust update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Sophie (@sophie_9_) reported from Crayford, England@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Sarah Bennetto (@sarahbennetto) reported from Hackney, England@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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scared of the mark (@QueenMarkgaret) reported from Ilford, EnglandHi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Andrew Ratnage (@AndrewRatnage) reported from Romford, England@O2 McDonald’s voucher code not working 🙁
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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Martine Morris 💙 (@martinemorris) reported from Southfleet, EnglandAbsolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Fran (@CerviF) reported from Walthamstow, EnglandI have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reportedThis - I’m in the South East and @O2 is awful to the point of needing to change networks. Yet I can go anywhere in Europe is signal is rock solid
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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matthew Vern (@Matthewmidgley8) reported@O2 no signal yet again been like this for months and keep getting fobbed off time and time again. A pile of **** and yet you lot still keep taking money for something that’s non existence sort your shite out
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L🍒 (@xlilyyrobinson) reportedVery upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.
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Maenie (@Maenie) reported@RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.
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Ron Stidolph (@RonnieStidolph) reported@O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.
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rebecca ann jarvis (@rebeccaann1989) reported@O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one
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The Music Man (@DavidJa51216245) reported@O2 No. It serously affected my work so i went with another provider. Id been with you and your previous incarnations for 30 years! Do you rememember Genie? Thats how you started and i was with you since then and so the service i received from you and sending balifs is disgusting
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Shaun (@LfcShaunjudge) reported@ellisadamant @O2 @Ofcom I said to the guy in the shop the signal is **** anyway