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O2 Outage Report in Erith, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: City of London, Enfield Town, Newham, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
City of London Internet 1 day ago
Enfield Town E-mail 4 days ago
Newham Phone 6 days ago
City of London Phone 12 days ago
Croydon Phone 14 days ago
Croydon Internet 14 days ago

Community Discussion

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O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • LiamFos78239707
    Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • iDaffySB
    Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • emmawebster
    emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • iDaffySB
    Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • ellajack1
    Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • CerviF
    Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • vinnypDJ
    VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • mustafayadigg
    bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • steffiegc
    Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stewie_123
    SRM (@stewie_123) reported

    @EnglandRugby @O2 Farrell was awful last week and doesn’t presently warrant his place in the side, Smith is not just the future but the key to how England should be playing right now

  • LoulouflyLouisa
    Louisa Lawrence (@LoulouflyLouisa) reported

    @O2 this is ridiculous the last time you are giving away these tickets Im on my ipad waiting with the count down and you press use now and a message comes up to say SORRY THERE WAS A PROBLEM WITH YOUR REQUEST TRY AGAIN LATER! I Have had enough with O2 Im moving!

  • Allybradley4
    Ally (@Allybradley4) reported

    @O2 can someone contact me! The number you’ve given me belongs to someone else! And I gave you a PAC code to keep my number which hasn’t worked. If you can’t help I want to cancel ASAP

  • _lg_1972
    .. (@_lg_1972) reported

    @O2 Most service and signal I've had from O2 today for nearly 12 months...

  • IVP_SUCKS
    OSRS bhaskar (@IVP_SUCKS) reported

    @O2 O2 phone network is terrible, my phone calls get cut off

  • HoltQuin56
    Glenn Marvell-James (@HoltQuin56) reported

    @O2 customer important too O2? I think not, will soon be time to say goodbye.

  • niamh_birch
    Niamh Birch (@niamh_birch) reported

    @O2 hello, I have my free odeon code but it’s not working when I type it in, can you help? Thanks

  • DC64091
    Dave (@DC64091) reported

    @O2 Worst company. Still chasing me for money after I lost my business and my employees lost their jobs due to fallout from the pandemic. No shame, refusing to close our account despite the fact we have stopped trading. Shameful

  • MarkMorrison07
    Mark Morrison (@MarkMorrison07) reported

    @O2 Worst price increase… will be looking at other options now 15 year’s customer 🙁

  • YamaEmilie
    God only (@YamaEmilie) reported

    @nathan06320834 @O2 Part of me actually feels like that sometimes , I’ve been a customer for 10 years currently paying like £55 per months maybe nice to have my bill reduced by £10-20 paid that maybe great .