O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Croydon, Ilford, Bexleyheath, Poplar, Romford, Erith, Orpington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| London |
||
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy-Mai
(@LucyMai83490057) reported
@O2 An absolute joke of a company! I’ve been with O2 for over 10 years and never experienced such poor customer service as I have this week!! Trying to speak to a real person on the phone is virtually impossible. The web chat is a joke. 4 days and still not sorted the problem!
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 @vics_h O2 is ****, they have 'king terrible signal while claiming their signal is great. It was pretty bad to begin with but the past few years it's seemed like you're deliberately making it worse to push people to 5g.
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Greg
(@Greggers_UK) reported
@O2 This has already been tried twice. According to the man in the shop it was a known issue that a note was sent out to all staff in O2 about - I’m guessing thats not the case then ??
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Travis
(@timefried) reported
@O2 Does this help improve your coverage?
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Krombopulas Michael's
(@Sweston87) reported
@O2 I'm very happy you replied to me in the first few minutes to find out that the issue was and then not reply at all after you find out thanks
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Fractured Dreams
(@N1nj4L1nk) reported
@gothgirlgrey @O2 They are total w4nk and their signal checker lies.
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Diane
(@Dwhitehouse1980) reported
@O2 why is it that I'm a new customer I have tried to set up the app and its saying my email is already active so I have tried to log in and can't I've tried to reset pw and it won't let me
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&£@
(@bengalboxers) reported
@O2 my phone has no service and seems to have used a massive amount of data in 10 days. Can you help figure it out?
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Ruth Williams
(@tweety3142) reported
@b3n4ndy @O2 Having exactly the same issue today! Third party saying evidence they've of the transfer and billing us which they couldn't do if they haven't done it properly. O2 saying its managed by a third party so they can't sort it out and paying them also as its an active line.
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Nicky Needham
(@NickyNeedham) reported
@O2 why is customer services denying any network issues, when Two O2 shops confirms there are.8 weeks of my calls cutting off daily and I’m still paying full price on all 5 contracts!!