O2

O2 Outage Report in Erith, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erith, Greater London, England 02/05/2026 12:40

February 05: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Southwark, City of London, Harringay, Croydon, Grays, Bromley and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Phone
United KingdomCity of London Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tonykeating17 tony keating (@tonykeating17) reported

    @markcottle17 @O2 I had problems with them too, guy in Trowbridge shop was useless so told him I'm off to ee, he just said bye then, totally no respect to customers.

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 Other companies say an engineer IS fixing the fault and when it might be resolved. Your website says it’s “likely” (maybe/possibly/hopefully…?) being worked on. And therefore no guarantee it is being fixed or by when. Very poor. Very disappointed.

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @princess_knicks @O2 Is so bad. There is no clear information on how to contact them!!

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 It says not registered on network. I'm currently at work as usual same location everyday. NW11 8nh

  • sadiewaterson Sadie (@sadiewaterson) reported

    @O2 it would be really great if you could fix the transmitter here as those of us staying home with kids sick with Covid would love to have the reassurance of working phone signal, and internet streaming would be a big lovely plus to keep the sick kids entertained 🙏🏼🙏🏼

  • danmatt99457110 dan matthews (@danmatt99457110) reported

    @gurrydj @EnglandRugby @O2 what are you dribbling about? a poor side?

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 No I'm not. It say unable to optain calls. Literally no service working.

  • RomanGeezer RG (@RomanGeezer) reported

    Hey @O2 after 30 minutes on the phone I am still unable to dial my colleagues in Ukraine. You claim “free calls to the Ukraine” yet are unable to switch my phone to dial there. Your service is useless. Now using Skype because your staff literally have no idea what they are doing

  • LouPledger Lou Pledger (@LouPledger) reported

    @O2 I have taken out the virgin media volt offer as recommended but I am unable to set up a My O2 account for some reason? At the moment I am not able to reap the benefits of having this o2 number on the volt offer until I have this set up, help needed

  • Mary_Fl84 💛💚 Mary ****** 💙💖 (@Mary_Fl84) reported

    @O2 how do I contact customer services speak to real human please? Tried for 2 days your automated services really starting pi** me off. Excuse my french. #O2 #CustomerService #thursdayvibes