O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Brentwood, Gravesend, Hackney, Chingford, Southwark, Ilford, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay, Dartford, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Brentwood |
Phone | |
| Gravesend |
Phone | |
| Hackney |
Total Blackout | |
| Hackney |
Phone | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leanne mcgowan
(@letravel) reported
@O2 why am I getting lots of messages with my phone number. I have sent you a DM , tried to call but after 20 mins on hold was told they were locked out the system so couldn't help me thanks
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iTech
(@iTech_iNews) reported
@O2 Guys any support, please? Got a PAYG sim but no network. Still got credit. Any idea? Thanks!
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Jed i Knight
(@rajgillwho) reported
@virginmedia I don’t doubt you! As you can see after 3 calls, the latest one lasted 2hrs 30 min. To resolve it she said I should live chat, and she’s your manager! No complaint ref, as apparently Virgin make a note on my a/c, and that’s sufficient! I’ve taken out a new contract with @O2!
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Krissie Stiles MSc 🇱🇻 🇬🇧
(@krissiesaid) reported
@tarahanmer @O2 @actionfrauduk can you help? 🙏🏻
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Sully
(@suivethefirst) reported
@o2 I’ve just called your customer service about a number port that hasn’t happened and after 10 mins on hold someone answered the phone saying “We are experiencing system issues, please call back in 24 hours” and immediately hung up.
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Katherine Cory 🐝
(@KatherineCory) reported
@O2 I’ve been sent a new SIM card but so far in an hour you’ve text me 23 times with just my phone number. I’ve just tried calling but have been hung up on. Can you help? Thanks
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PaulWheats
(@PaulWheats) reported
@O2 can you explain why I have been unable to speak to somebody despite ten attempts since Monday about an urgent complaint Your service is an absolute shambles
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Confuzed Penguin
(@C0nfuzedpenguin) reported
@O2 hey folks, looking for some help. Set up and bought new monthly contract & phone with you guys yesterday. Got all legal docs & order email, heard nothing since, nothing delivered today & when I go to track my order it says I don't have anything..bit concerned.
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Yep my name is Guy 😊🌸 also on GETTR
(@MyNamesGuy) reported
@JamesUK22 @O2 Actually they are pretty damn good but a 7.8% increase just feels like a bit of a piss take.
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Rich Puttick🇬🇧🇪🇺
(@RichJ1980s) reported
@Angel_McLachlan @GavNewlandsSNP @O2 Unfortunately didn’t work for us. Reset both the ee and o2 phone and nothing which is a shame because o2 don’t believe there to be any known issues 😫