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O2

O2 Outage Report in Erith, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: Newham, City of London, Croydon, Hackney, Bromley, Enfield Town, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
Newham Phone 2 days ago
City of London Phone 8 days ago
Croydon Phone 10 days ago
Croydon Internet 10 days ago
Hackney Phone 10 days ago
City of London Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • BigTentSocial
    Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • PaulAndrews007
    Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • kw1330
    keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • julsbvby
    juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • ejp72
    Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • spiritualvodka
    gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • lofty_london
    London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Intime42T
    TravelsIntime42 (@Intime42T) reported

    @O2 Many thanks, issues are reported with a mast. Do I need to just leave 02 and go with another provider if u can't get things fixed in a shorter timeframe than many weeks. I need to be able to use my phone. Thanks

  • Tom82070283
    Tom (@Tom82070283) reported

    @O2 promised a call back from your management and complaints team. Neither have happened,another advisor just terminated call as couldn't be bothered to deal with issue. Sent item back for refund a month ago.Still not refunded.Worst customer service ever experienced rogue traders

  • drdjmorrison
    Dr Dominique Morrison (@drdjmorrison) reported

    @O2 I am waiting for customer services to call me back regarding waiving my contract early termination fee. They were supposed to call me at 5pm yesterday. No point me calling 202 as this issue needs management decision.

  • EmmaLouiseOHal1
    Emma Louise OHalloran (@EmmaLouiseOHal1) reported

    @O2 someone from management was supposed to ring me over a week ago. Your customer service is shocking

  • Dazflann
    Darryl Flannery (@Dazflann) reported

    @O2 Cant get signal In my own house , 7 days after initial complaint still waiting for a resolution

  • emclapham
    Emma Clapham (@emclapham) reported

    @O2 I have been trying to get a refund from you for almost a month… at first I waited on hold several times for up to 58 minutes only for the line to go dead, now I’m just told your are too busy to take my call and am cut off completely. This is disgusting customer service.

  • singingpedro
    Peter Taylor (@singingpedro) reported

    @BristolJMC @O2 @Alicelaston This "technical issue" has been in place for at least 8 days now. I've been falling to talk to anyone since last Monday with a similar issue. DMs here on twitter take 2 days each time to get a partial and unhelpful response. Utterly hopeless.

  • LewisJTNF
    James Lewis (@LewisJTNF) reported

    @O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky

  • HolliCarden
    Holli “gobby scientist” Carden (@HolliCarden) reported

    @O2 Oh and while you’re at it. Please add 5G to Scotland… signal in the biggest two cites is awful, and non-existent outwith Glasgow/Edinburgh.

  • Middleton_Ly
    Dr Lyndsey Middleton (@Middleton_Ly) reported

    @O2 Hi, I’ve sent a DM about a problem with an account that needs looking into. Can someone reply please?