O2

O2 Outage Report in Erith, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erith, Greater London, England 12/07/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Erith, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Croydon, Ilford, Bexleyheath, Poplar, Romford, Erith, Orpington and Southwark.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon E-mail
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolCarol1971 carol (@CarolCarol1971) reported

    @O2 has awful connect. Speed test shows 6mbps and I’m facing the mast. My friend is getting 977mbps on EE

  • trotttrott3 dane trotter (@trotttrott3) reported

    There’s a mast down where i live and it’s been 2 weeks that I haven’t had data. @O2 any chance on a refund of the data i paid for but can’t use?

  • andyrennie Andy Rennie (@andyrennie) reported

    @O2 Still poor service in Tq3 ! O2 used to be the best in the area, but poor for the last 18 months with antenna movements or antenna issues but no reduction on bills or refunds

  • TheJasonB Jason B (@TheJasonB) reported

    @O2 Who cares. Terrible tv programme.

  • LYCOICAT Mila (@LYCOICAT) reported

    @O2 hi please can you help me I changed providers to come to you. I have my pac code.

  • blackstarz90 aaarron🐻‍❄️ (@blackstarz90) reported

    @O2 To be honest, the network help guide isn’t going to do much for me is it?

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    .@O2 are no use at all. When I moved into my new flat, I noticed that my phone couldn't make calls inside. I have been going back and forth with @O2 for nearly a month to fix the issue. They think it's a problem with the device - albeit they never investigated it.

  • Burte1981 Simon Burtenshaw (@Burte1981) reported

    @O2 I am appalled by the continuing service I am getting. I've let it go in the past but now I fed up. I've spoken to someone who said a manager will call me (maybe) but I want this resolved today! As I have something in writing from u that u are not honouring

  • GarethPope4 Gareth Pope (@GarethPope4) reported

    @seavixen893 @SuperPosh7 @O2 Addendum it is actually $23 dollars a week..but it is 2:00am here in Arizona my excuse for bad division

  • nrBreaksMadrid Neil Robbins (@nrBreaksMadrid) reported

    Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.