O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Croydon, City of London, Poplar, Hackney, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sivi sivanesan
(@Srsivanesan) reported
@O2 As no one got back to me i tried calling again. Finally got through, and in the middle of talking to someone after hold the call got again!!! + they haven't called back 😡 so having to call again. What the f is going on either with your network/your customer services today!!!???
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twenty2problems
(@twenty2problems) reported
That’s the plan, sell packages with an @O2 sim which is used to just continually call customer services. Honestly see why you have no stores as there would be queues of angry people no doubt
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Simon
(@Simon97309483) reported
@O2 your cs is ****, I'm surprised you have any customers
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UK Bus Spotter
(@ukbus_spotter) reported
@busdriver_kenny @O2 Whitefield is the best place for phone signal.... but they do have 2 huge masts right next to eachother!!
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Unofficial Nottingham Transport Info
(@NottsTransport) reported
@busdriver_kenny @O2 Yeah its been bad, i signed up to service updates and they're almost daily telling me there is an issue
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ً
(@lfckristian) reported
@O2 is no one working in your call centre? 45 mins in a queue and no answer. Have dm’d as this is one more thing in a long chain of appalling service.
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shannon seale
(@shanseale) reported
@O2 I have a problem with my new account with you. My number has not ported
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indz
(@_indiex) reported
@O2 I am being threatened with debt collection letters for an account I tried to cancel in august to be told it had not been actioned. I then called in October and had the same conversation. The number is no longer in use and hasn’t been since September.
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lucie ent
(@lucie_ent) reported
@O2 hi, I ordered an esim yesterday, however since around 10 am this morning i’ve had no phone service at all but haven’t received my esim pack yet. is there anything you can do to resolve this?
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Lisa willis
(@lisamaywillis) reported
@O2 can someone in management from your complaints department please contact me as my 75 year old mother is being harassed by a debt collection company by you for a product she has never had… infact you actually owe her a refund, despite having and email from you confirming this