O2 Outage Report in Erith, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ilford, Thornton Heath, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell, Waltham Forest, Southwark and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Thornton Heath |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
-
Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
-
Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
-
julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
-
✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
-
Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
-
PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
-
Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
-
Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
-
Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
-
Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
-
James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
-
iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
-
David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@MattWheeler89) reported
@O2 @AmberRoseGill When o2 send you nonsense advertising to bring you back as a customer after taken £400 from your account for absolutely no reason and refusing to return it immediately…
-
Aidan Farrelly
(@aidanfarrelly) reported
@O2 hey, what’s going on with the network in Cardiff? It’s been down for 2 days now
-
Simon 🏴🏴
(@SimonTheDude21) reported
@O2 I would if I was a customer, however the company I am with do run of the o2 line if that makes any differance?
-
Bored Lucan
(@Puffalo_Bill) reported
@O2 @MrMartynMg Are you ever going to reply to me @o2 your customer service is about as useful as chocolate teapot #frauds
-
dan matthews
(@danmatt99457110) reported
@RutlandRex @EnglandRugby @O2 Malins has been awful for England, struggles in defence and australia have some huge ball carries no surprise with him im afraid
-
Erika Sage
(@SageErika) reported
@O2 @eBay_UK O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.
-
will costello
(@will_costello) reported
@O2 can I ask you when you phone up to change a sim number to another sim number why your operators are more interested in selling me pay monthly when I don’t want it and end up. Having our phone down because they were just trying sell me a contract
-
Steve Bedlow
(@bedlows) reported
@annagregory123 They are a disgrace in and around Lichfield but don't want to help... @O2
-
Ashley Ives
(@AshleyIves6) reported
@O2 hellooo worst network never
-
DavidK
(@DavidK2b) reported
@O2 Help needed as iMessage and FaceTime are not activating after porting my number to O2. Any advice greatly appreciated, thanks