O2 outages and service status in Erith, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Erith, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent O2 outage reports came from the following cities: City of London, Enfield Town, Newham, Lewisham, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 2 days ago |
|
City of London
|
Internet | 5 days ago |
|
Enfield Town
|
7 days ago | |
|
Newham
|
Phone | 9 days ago |
|
Lewisham
|
Internet | 10 days ago |
|
City of London
|
Phone | 15 days ago |
Community Discussion
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Corey Lee (@caddydorey) reported from Croydon, England@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Mr Grayburn (@PaulGrayburn) reported from Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Irene Barnett (@Thestylist4you) reported from Poplar, England@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, EnglandAfter being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@O2 can not access my account online to find out when my contract is up HELP needed
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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steve the taxi (@stephenhdg) reported from Ilford, England@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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abbecummings (@AbbeStyles) reported@O2 such a shame after being a very loyal customer of yours for almost 20 years i was refused a free upgrade. After paying £729 off my £905 device on #refresh plan the £175 couldn't be squashed. Never asked before . Your adviser Hector simply replied not long until april. 👍
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abbecummings (@AbbeStyles) reported@O2 @EE do you want a new customer?
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Conor J (@ConorJohnston) reported@O2 Yes and I've responded to your request and 16hrs later, nothing? Why would I be surprised after the service I've already received? 😓 #ShouldHaveStayedWithEE
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Prof K O’Reilly (@KarenOReilly3) reported@summerpenfold @O2 Ah I had that one too. Called three times yesterday because I’d been cut off and 202 kept hanging up on me and no chat available either. Do o2 have a problem?
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Öykü (@OykzBlue) reported@giffgaff @O2 I have a baby & need to get in contact w family & healthcare workers but a mast in my area isnt working. When will it work? This is atrocious, nothing for a week. No updates, nothing. Appalling. Temporary solution needed, otherwise my childs health is in your hands!
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Jay Wynne - Johnston (@jayforthewynne) reported@O2 was told that my services wouldnt be affected until the 21st, can't make calls or no access to the Internet, when I ring it tells me to pay however I have an agreement in place I have to ring the doctors first thing in the morning and I can't now, please help
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@O2 if I stop using my O2 contract for 24 months will the contract cancel down by itself due to inactivity?
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𝕃𝕚𝕫𝕫𝕚𝕖 (@_Lizzie_03) reported@O2 can you tell me where all my data has gone this month? I never usually use this much and I wondered if an app is using it without my knowledge
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Mark Palmer (@caledoniaman) reported@rutty_uk @O2 Five minutes later, I called the number for prospective new customers and the adviser answered so quickly that I got a fright. Sky are the same. Prioritising new sales over service to existing customers.
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Dave Rutt (@rutty_uk) reported@caledoniaman @O2 I ditched them a few years ago when I went into our local O2 store with a printed upgrade offer from Carphone Warehouse. They couldn’t/wouldn’t match it - can’t even beat their own franchised network deals :/