O2 outages and service status in Erith, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Erith, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 11, 4:46 PM GMT+1.
- Internet (40%)
- Phone (40%)
- Total Blackout (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent O2 outage reports came from the following cities: Hackney, Dagenham, Newham, Lewisham, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Total Blackout | 1 day ago |
|
Hackney
|
Internet | 3 days ago |
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Hackney
|
Internet | 4 days ago |
|
Dagenham
|
Phone | 21 days ago |
|
Newham
|
Phone | 29 days ago |
|
Newham
|
Phone | 1 month ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@O2 can not access my account online to find out when my contract is up HELP needed
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Fran (@CerviF) reported from Walthamstow, EnglandI have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Andy Lobo (@andy_lobo) reported from Romford, England@twistedrao @O2 My data is crap on O2 this time round.
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Paul Andrews (@PaulAndrews007) reported from Hawley, England@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Zenwork (@Zenwork21) reported from Poplar, England@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England@O2 having problems with my odeon code for Sunday
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Daffy (@iDaffySB) reported from Hackney, EnglandDear @O2, I’m having problems paying my bill, please help..
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scared of the mark (@QueenMarkgaret) reported from Ilford, EnglandHi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reportedI strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already
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Northern Running Girl (@UKrunninggirl) reported@O2 I have had a message to say its fixed but the signal is absolutely awful
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Andrew Morrison🇬🇧 🇬🇧🏴 (@AndrewAgent1806) reported@O2 @eymenerden So even your X account is run by Bots... Thank god I'm not an O2 customer.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reported@O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Duck (@Duck52938829441) reported@O2 @ArtemisEmpress I have this issue as well. I can’t use Apple Pay or PayPal.
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Lynn Heatley (@lynn_heatley) reported@O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.
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Nick Cunningham (@R1verRat) reported@1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.
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Dan Joseph (@DanJoseph2025) reportedThank you to Marley (Assistant Man) at the @O2 store in Birkenhead for looking after my Dad today and restoring his phone! Brilliant customer service young lady 👏👏