O2 Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, Ilford, Thornton Heath, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell, Waltham Forest and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Thornton Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Cox
(@chriis1993) reported
@O2 after having connection issues for the past 6 weeks they still haven't been resolved!! Why? This is becoming so frustrating
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Niamh🌹
(@NiamhPMx) reported
@O2 I just spoke to Laura on the sales team on the phone to create my new account with my new sim. But I've recieved no confirmation emails and it says on my o2 that my details dont exist?? Can someone help
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NJC1988
(@NJC1988) reported
@O2 Hi, I would like to cancel Disney Plus, I brought it as an extra to get £2 off my bill but I would now like to cancel it altogether. I can’t seem to do it via the app or the website. Can someone please advise? Many Thanks
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Darren Thomson
(@darrent12) reported
@O2 is there any issues with the network I am unable to call or use my data
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Penny Peerless
(@PenThePeerless) reported
Can you help please @O2 ? Trying to look at upgrade options. Can get into app, but if I click on upgrade it just times out. Can’t sign in on website either. Again just times out. Am pulling my hair out!!! Thank you xxxx
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Debbie Rudd
(@DebbieJRudd) reported
@O2 your customer service is atrocious. My elderly father has rang five times to cancel his contract, he failed the security questions because he was confused so they asked for last three digits of bank account and date of birth which was correct yet they said call back later wtf
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a general oddity
(@arismonty) reported
@O2 Apparently you could not provide me with my security question for security purposes. Beats me. Apparently this is standard fare now but it makes no sense. Problem resolved though, managed to get phone on long enough to received the code I needed to upgrade
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Amy Smart
(@iamsmarta) reported
@O2 I'm switching SIMs after just receiving my new phone and my old SIM has stopped working before my new one has started so now I have no signal at all
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Kev Sage
(@MySageWisdom) reported
@O2 are there any reports of a signal outage in the G84 area? I haven’t had any signal since 06:30 this morning 🤔
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Abe
(@abeZilla) reported
@O2 is there still a version of the TuGo app (or similar)? My house has 2 bars of H+ on the coffee table, if I move my phone 3 inches I get nothing. It's genuinely like being back in 1999 standing on a chair to get better signal.