O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Chingford, Southwark, Ilford, Thornton Heath, Upminster, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Wi-fi | |
| Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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'Yatesy was Roberts'
(@Lil_rabbitfoot) reported
@O2 Yes, My bank said straight away are you with O2 , they said lots of customers complaining since 7pm last night and it’s a known issue yes I have tried restarting my phone
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ᗷOᗷ ᗯᖇIGGᒪᕮᔕ ✌🏼
(@BobWriggles) reported
@Dai_Hatsu1 @O2 Anything is an improvement on this non service! The money you pay too..
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Dale Watts
(@Extinguisherman) reported
@sammyp_30 @O2 Your in now the circle of hell. Just tweet a compliant and add BBCWatchdog and Which magazine tags. This companies customer service is horrendous
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The Horizontal Coalition
(@thcsonic) reported
@O2 I live in N Cornwall and your network is so poor here. You boast about 5G and I’m lucky if I get 3G. I’m paying handsomely for a service you can’t deliver. Wish I chose @EE now. Really terrible customer service as well. Not happy. Sort it out.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 Several help pages state I need a Plus tariff. MyO2 says I have a refresh unlimited. That page says for USA I need O2 Travel plus £6 a day to use my data. I’m not sure which it is. It’s all inconsistent
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DelOnEarth is in 🇰🇷
(@agust_yoonji) reported
I’ve only been on @O2 since May and I’m already looking for a new company to move to cos holy **** the service is awful, and I’m in central London 🙃
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Manjira B
(@i_manjira) reported
@O2 Thanks it shows on the web login but not on the app, often app doesn't sync current offers but all fine on a web browser - possible bug?
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Paul
(@paulhayward200) reported
@O2 The longer I am with O2 the more I realise it’s like smoking. O2 like smoking is a waste of money it dose not serve a purpose and it bad for your health .In O2 case just been with them causes stress. In other words give up O2 and out them in the bin where they belong.
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Viv P
(@Viv_P01) reported
@O2 ive messaged before, the signal in our area had been dropping out for months now, it's not good enough, can you tell us when it's going to be fixed? I cant make /receive phone calls again today for work. Its now worrying if there is a family emergency we cant use our phones
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brandivvici
(@brandivvici) reported
@O2 you have cut out my network for no reason what so ever! Can you please reply to me ASAP