O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, Harringay, City of London, Croydon, Grays, Bromley, Hackney, Enfield Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Ian Grody
(@pickled_tinker) reported
Why is @Ofcom allowing these networks to pump out more RF, when they clearly don't have the backhaul to cope with current demands. It's as if they are using @O2 network. Already done O2 in previous tweets. Really don't want to touch EE. But I bet they're fine.
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Lee Parkin
(@lparkin) reported
@O2 your signal is dreadful! As soon as my contract is up in 6 months I’m going back to @EE 😤😤
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Tom Templeman
(@teddy_temp) reported
@O2 are you having issues with 4g because my phones been reset 4 times and still no internet connection
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Sian Elin
(@SianElin_PT) reported
@O2 I’m afraid-you are aware!You were informed of this 48 hours ago!Also other customers have informed you of the same issues!You have been sent screen shots of this also!Currently on the phone with o2 & has confirmed there are issues with your processing!They’ve had numerous calls!!
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Chez
(@Chez31944239) reported
@O2 Maybe some customer service training is required for most your employees, especially the downright rude South African department I was transferred too who were downright rude and basically called me a liar before hanging up on me
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Ian Grody
(@pickled_tinker) reported
Why is @Ofcom allowing these networks to pump out more RF, when they clearly don't have the backhaul to cope with current demands. It's as if they are using @O2 network. Vodafone next.
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CHUMBA
(@greenleader1) reported
@O2 i cannot wait for my contract to end by far the worst internet in the world and i lived in zimbabwe
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Wai
(@WaiLeeHo) reported
@66usual @O2 I have noticed that now and again my signal drops but comes back again when I am in Lichfield. Fingers crossed they sort it out!
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Emma
(@emmajoanne1) reported
Third week of really naff and slow network - what’s happening @o2