O2

O2 Outage Report in Erith, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erith, Greater London, England 03/16/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, City of London, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, Abbey Wood, Harringay and Dartford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MoGul788 M. Gully (@MoGul788) reported

    @O2 I’m on pay as you go and I’m already registered! The issue is I cannot login on my o2 iphone app and I can log in on your website. I AM SICK OF THIS NOW! I’ve contacted your customer services 5 times and they don’t have a clue what is going on!

  • _AndyPotts Andrew Potts (@_AndyPotts) reported

    @O2 Hey @O2 I am switching 5 phones from EE to O2, but am starting to suffer Buyer's Remorse. I'm trying to contact Customer Services as I've had no contract sent out, but have been on hold for 25 minutes. EE answer the phone within 30 seconds. Do you have any customer service staff?

  • laura___xoxox Laura (@laura___xoxox) reported

    @O2 my mobile data is constantly failing to connect on my Apple Watch (I pay for a monthly airtime plan) all online advisors are less that helpful, if I bring it in to store is it an issue you can potentially resolve or will you refer me to Apple?

  • JamesButler_ James Butler (@JamesButler_) reported

    @O2 @Bethany65817092 Are you going to answer this question? A lot of other people had the same issue yesterday. Seems convenient how the broken links are now working again on the @AXS_UK website.

  • Lolita_Carter ****** Carter (@Lolita_Carter) reported

    @O2 I have called 3 times spoken to 3 different customer service officers the call has cut off 3 times 🙄

  • francescact Francesca T (@francescact) reported

    @O2 @AXS_UK Trying to redeem complementary plus 1 to @allpointseastuk but link is not working! Please help me get my ticket :( 40 mins left 😥

  • KevinEnglish16 Kevin English (@KevinEnglish16) reported

    Having big issues with the service I'm getting from @O2 and they have been an absolute nightmare to deal with. Was told to report it to their complaints department and I've been waiting nearly 2 week's on a reply or phone call from them. All you get is an automated response.

  • amyjhughes_ Amy Hughes (@amyjhughes_) reported

    @AXS_UK @O2 have been trying to book tickets for All Points East using the Priority offer but the link isn’t working…will the offer be extended due to the website being down?

  • ramstatla rambo (@ramstatla) reported

    @Kezeeah_rose @AXS_UK @O2 I’m experiencing the same problem, a real shame since the offer expires today. Could you help us with this?

  • dcb72 Damien. (@dcb72) reported

    Dear @O2 , your customer service when reporting the death of an account holder is a disgrace. The bereavement department is hanging up every time