O2 Outage Report in Erith, Greater London, England

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: Enfield Town, Newham, City of London, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

City	Problem Type	Report Time
Enfield Town	E-mail	22 hours ago
Newham	Phone	3 days ago
City of London	Phone	9 days ago
Croydon	Phone	11 days ago
Croydon	Internet	11 days ago
Hackney	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 4 minutes ago from Croydon, England

  I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

• 
  PG (@PaulGrayburn) reported 5 minutes ago from City of London, England

  @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

• 
  ✈️ B (@_beckid) reported 5 minutes ago from Croydon, England

  Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

• 
  julie atkin (@atkin_julie) reported 6 minutes ago from Islington, England

  O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

• 
  iyren (@Silverlink_) reported 6 minutes ago from Croydon, England

  @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

• 
  Pippa Crowther (@getpipfit) reported 6 minutes ago from Sutton at Hone, England

  @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

• 
  A dollop of kindness (@Pretty_Gorge) reported 6 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

• 
  ✈️ B (@_beckid) reported 13 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Rob Harvey (@ROBRV) reported 21 minutes ago from Ilford, England

  @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

• 
  Lucy K-T (@KnellTaylor) reported 23 minutes ago from Croydon, England

  Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 27 minutes ago from Croydon, England

  @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

• 
  roger (@NokkTheDwarf) reported 29 minutes ago from Poplar, England

  @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

• 
  Victoria Clarke (@VictoriamariaC) reported 33 minutes ago from Walthamstow, England

  @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

• 
  Christian Mole (@KentishMole) reported 41 minutes ago from Camberwell, England

  @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

• 
  Adam Farnsworth (@farnsworth_adam) reported 46 minutes ago from Romford, England

  @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

• 
  Martine Morris 💙 (@martinemorris) reported 53 minutes ago from Southfleet, England

  Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

• 
  Faye Poulton (@a_poulton30) reported 54 minutes ago from Bean, England

  @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

• 
  James Rogers (@james_rogers) reported 55 minutes ago from Poplar, England

  @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

• 
  David Henry Headley (@DavidHHeadley) reported 59 minutes ago from Islington, England

  That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 59 minutes ago from Croydon, England

  @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Autism Housedad (@AutismHousedad) reported 4 minutes ago

  @NadineDorries @virginmedia @O2 Poor Nadine promoted well above her skillset

• 
  Brian (@jnreben) reported 6 minutes ago

  @O2 Trying to upgrade but every time I try to go to checkout the site just hangs , is there an issue, been trying for 2 days as I want the sale offer that ends today.

• 
  Sleepy Cat. #NHS FBPE European 💕.Despises Brexit. (@springsteen50) reported 7 minutes ago

  @NadineDorries @virginmedia @O2 Nadine-as a Minister you never seem to have the true facts.I think you have been in the company ofJohnson too Long.

• 
  Ayane_Grace 😷🖤👩🏾‍💻 🇪🇺🇵🇹 (@Ayane_Grace) reported 9 minutes ago

  @NadineDorries @virginmedia @O2 Drinking excessively is bad for you! In your case, makes you live in a different reality.

• 
  D in the Tea 🫖 (@designinateacup) reported 11 minutes ago

  @BorisJohnson @virginmedia @O2 Every network provided this before you and your useless pals initiated your blatant power grab. Resign you joke. #BorisMustGo

• 
  Barry Hurford (@BarryHurford) reported 15 minutes ago

  @BorisJohnson @virginmedia @O2 *some UK citizens. And, until you and your plundering chums ballsed it up, this wasn’t an issue for ANY UK citizen, you bungling phallus. And stop f*cking over the NHS, so that you can flog it to the Yanks and ***** your ill-gotten gains away on *******-fuelled ****** & wallpaper

• 
  ¡Ay Caramba! 🇪🇺 (@billgdavies) reported 17 minutes ago

  @BorisJohnson @virginmedia @O2 If you had any sense, you'd keep your head down on this one.

• 
  Patrick Voyle (@patrick_voyle) reported 17 minutes ago

  @NadineDorries @virginmedia @O2 Stop telling the people lies the people aren't stupid. 😡😡

• 
  joycemcchrystal (@joycemcchrystal) reported 18 minutes ago

  @BorisJohnson @virginmedia @O2 What about price rises I'm paying for phone with virgin I don't use but still paying for landline how about scraping that it would be big help .

• 
  DavidPhillipsRightFoot (@PhillipsVolley) reported 20 minutes ago

  @O2 hi, I’m sorting a new SIM for a relative. He’s an O2 customer (old phone; large SIM card; PAYG). He’s moving to an iPhone which he has already so we just want an O2 SIM-only deal. Can we move his number from his old/big sim to the new/small one?