O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Ilford, City of London, Bexleyheath, Poplar, Romford, Erith, Orpington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Hackney |
Phone | |
| London |
Phone | |
| Croydon |
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| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jose A Carballo
(@JACarballoG) reported
@O2 shame on you that to downgrade takes 5 different advisors and 30 minutes to hang up on me but if it is to upgrade it takes 1 advisor and 5 minutes.
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Jordan Davies
(@JordanDavies111) reported
@O2 Virgin won't give me internet. Haven't for almost 2 months. Won't fit it Won't let me cancel Keep me paying Won't give me data to work (I'm with 02) They owe me over £2000 @LutzSchueler please help this has gone on for so long there is nothing I can do
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Jason the Rude Turtle.
(@TemporaryCarpet) reported
@O2 @virginmedia I don't even know the account number or the telephone number for this sim card because it never has, and never will be used.
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Jacquinotmybag
(@JacquiWilkie2) reported
@O2 No help at all
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Sham
(@eiksham) reported
@O2 why have I have been waiting months for a refund??? Absolutely terrible service and customer service even worse!!! Going round in circles. Please help.
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Tom 🔴⚪️🔴🏴
(@TomTheForestFan) reported
@O2 why have I just been told by one of your customer service advisors the reason my signal is poor and struggling to work is because a lot of people are using the network? Why is this my issue? If your infrastructure isn’t in place you shouldn’t be selling contracts to customers
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becks
(@neonexy) reported
@O2 Just had a message off u guys saying have used all my data this month but mobile data on phone is saying a still have 1gb left.any ideas what’s going on? Also message said unused data gets carried over 2 next month but mine never has & I generally use 3gb less than allowance
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Francesca Hawkins 🎀
(@FranHawkins91) reported
@O2 I made a complaint over 2 weeks ago now I was promised I’d get a reply by 5 working days!!!
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princess knickers
(@princess_knicks) reported
@O2 It’s been at least 6 months. I didn’t care until I needed to call someone within the dead spot because their house alarm went off - then it became a huge problem! The area probably only covers a block/half a block but it’s within london zone 1.
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Jacquinotmybag
(@JacquiWilkie2) reported
@O2 my daughter and I are having intermittent Wi-Fi issues on our phones laptop connection is fine so problem seems to be on phone