O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell, Waltham Forest, Thornton Heath, Southwark, Croydon and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Phone | |
| Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Brooks
(@mattbrooks_UK) reported
@O2 @Dani_A_01000011 There aren’t tickets, have been checking since 10am. Have no idea why it’s always so problematic with o2. Also never received the code to login on desktop and requested it twice. This isn’t a benefit, just a waste of time 😩
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Scott Allan
(@scottallan76) reported
@O2 I've been on Live Help trying to talk about upgrading to the S23 Ultra and 45 minutes in we are finally getting through security!!! Why the delays?? Maybe it's time to go to @ee or @VodafoneUK
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Rev’d Matt
(@revmattrenyard) reported
Hey @O2 is there something up with the network around #Weymouth Unable to receive calls or register a new eSim. 🧐
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Julie Ⓥ
(@politicaIicious) reported
@O2 @mikejibson Not impacting a "small amount" of customers, far from it. It's a UK wide network failure.
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♥‿♥
(@LMR_88_) reported
@O2 Hi, I have a pay as you go sim with you but I want to transfer my EE number on to it by the PUK code. Can you help?
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India Heng
(@HengIndia) reported
@O2 surely after months of complaints, you will actually look into the odeon ticketing issue. I have now not been able to get a free ticket for months, when I was able to prior to the change. Please do not respond saying I wasn’t quick enough, do something!
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Melle Jane
(@mellejaneC) reported
@o2 …. that never happened, tried to call again a few times but always waiting over 30 mins and have to give up. So sent a complaint email on 30th Jan and still no reply. Can you help sort this out?!
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chloe mcintosh
(@Chlomacintosh) reported
@mansonlady07 @O2 I’ve called customer services who have told me it’s my sim that is the issue but cannot see how that is the case of others are experiencing the same problem?! @O2 what is happening???!!!
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Ellie’s Craft House
(@ElliesCraftHse) reported
@O2 I can’t make or receive calls - I’m in HS2 area, Isle of Lewis. Your service Status says there’s a local mast issue which cannot be correct as there’s reports all over the uk about the service being down. The least you could do is report what is actually happening!
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Matt Brooks
(@mattbrooks_UK) reported
@O2 Pointless as taken me until now to get onto the website due to your tech issues and now sold out. Who bunch of wasted time and stress. A negative experience rather than positive. Best I better go and tell the 88yo she isn’t going. Why wasn’t it all working at 10am?