O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell, Waltham Forest, Southwark, Croydon and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Thornton Heath |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@mjcrane86) reported
@O2 I can’t make a payment on my bill via app or website, every time I try it says it’s been rejected...my bank said there is no problem their end..any advice what to do now?
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zoe
(@Zozzakip) reported
@O2 hi I can't make any calls just cuts off. Is o2 down? Signal fine and can get mobile data
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Edd Hedges
(@Edd_Hedges) reported
So @O2 have sent have sent me a iPhone for no reason. They are charging me nearly £70 a month for somthing I've never asked for and said they will only stop this massive **** up that they made when I send back their phone and provide proof I sent it. I have a job.
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♡Miranda♡
(@Desolationway) reported
@O2 Ok thank you, but he has tried that and as soon as he gets through, someone says "Bye" and gets cut off, he's also tried 202 from his phone with no results. His problem is he can send texts from phone but can't receive any, can you help?
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Simone
(@MidniteKaos) reported
@O2 Hi need to speak to someone about my account but can’t speak to a person as system/phone system says bye and cuts you off 😡. As of 17th March my current contract is up. My monthly bill made up of phone charge and air time charge! Want to know what my bill will go down too?
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Julian Brierley
(@JulianBrierley) reported
@O2 For years we had good 2G signal indoors. For the last few weeks none, just weak 4G near a window. I have reported it several times on the website and each time I get a sorry we've found a fault and then later a "good news we've fixed the issue" message but no change.
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nicola kery
(@boo81boo) reported
@O2 can someone please tell me how to change the billing date on my bill? Been trying do as long I've been a customer.. Always promised it'll work yet every month I get constant harassment for payment for 4 days! Even though I've told you I don't get paid til 26 th!
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Hannah ✨
(@hlglass) reported
What are you meant to actually do when your @skytv wifi has been down for hours and your @O2 4G is terrible at your house 😟
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adele linden
(@adele_linden) reported
@O2 second day of trying to resolve my Si issue. Currently have been holding on for 35 minutes 😡😡😡
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Daniel Paton
(@DanPatonMusic) reported
@O2 Yes, I did and it was actually quite a short holding period, but people will just hang up in frustration if you tell them they will have to wait for an hours