1. Home
  2. Companies
  3. O2
  4. Erith, England
O2

O2 Outage Report in Erith, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: City of London, Enfield Town, Newham, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
City of London Phone 3 hours ago
City of London Internet 3 days ago
Enfield Town E-mail 5 days ago
Newham Phone 7 days ago
City of London Phone 13 days ago
Croydon Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • DaFluffMeister
    Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • purpleandpunk
    Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • Part_Mermaid
    Jessica (@Part_Mermaid) reported from Sutton at Hone, England

    @Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.

  • sophiegdonnelly
    Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • StephWybourn
    Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    Sorry scratch that, looks like a problem with @O2 mobile data!

  • davidweir1973
    davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • DaFluffMeister
    Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • jonesy040669
    steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • Cronxgrl
    Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • davidweir1973
    davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • SimplytheTess
    Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • MetallicWood
    👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • Nats2801
    Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • LydiaElenaxo
    Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • StephWybourn
    Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • _jadeoni
    jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • chloefinlayson
    Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • Thinkbig261
    Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • jonesy040669
    steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • tobyadams
    Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen2388
    stephen (@stephen2388) reported

    @O2 @BigIssue This has to be a laugh I pay £90 a month for two contracts and I can never get signal can’t even send a Snapchat or open an email while it always says 4g then I get the usual a mast is down in your area this last has been down for the last 3 years

  • STEPHC0X
    Stephanie Cox (@STEPHC0X) reported

    Disgusting customer service from @DPDgroup_news & @O2 - due to have receive a delivery today, delivery driver arrived in street did not knock on the door or attempt to find. I went out to speak to the driver who confirmed he had my delivery then marked it as refused. Video proof!

  • JoanneA47102663
    Joanne Foley Anderson (@JoanneA47102663) reported

    @O2 My husband having the same issue and also my neighbour and no it’s not just in this area

  • roxxatw
    Roxie Fog 🤘 (@roxxatw) reported

    @O2 It fixed itself yesterday morning. Not sure if it was an issue with the app & website or just a lot of user traffic. If it happens again ill take screenshots. Thanks

  • flippdesigns
    marthysdad (@flippdesigns) reported

    Scam Warning - if you with O2 and you get a call from this number 0333 188 2196 just hang up, it’s a scam. They are trying to get you to give them a security code which O2 explicitly advise not to share with anyone including anyone from O2. #O2scam @O2

  • s07811101222
    Scott🎸🎸 (@s07811101222) reported

    @lukedavis095 @O2 I’ll advise you quickly look out for @LordFarha for help.

  • stephenjnelson
    Stephen J Nels⭕️n (@stephenjnelson) reported

    @o2 - failed direct debit, don't re-request, send snail mail and tell you they'll cut you off in 7 days from date of letter. Dated 6th dec arrives 12th dec. Cancel direct debit. Literally any other company - reapply for direct debit amount again a week or so later. 🤯 #stoneage

  • stephen2388
    stephen (@stephen2388) reported

    @O2 @BigIssue And it gets better went into the local 02 store the man serving me was more interested in the women walking past than trying to help and ends it by saying “sure what do you want me to do about it”

  • JasmiineReign
    Jasmine (@JasmiineReign) reported

    @O2 i was advised to cancel my direct debit before my bill date and set it up a few days later - after a huge mistake (my bill had a £52 charge on it), I set it back up over the weekend and paid my bill - and now you’ve cut me off? Can you help?

  • kshelper83
    kev shelper (@kshelper83) reported

    Is @O2 down in Bristol? Had no service all day?