1. Home
  2. Companies
  3. O2
  4. Erith, England
O2

O2 Outage Report in Erith, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: Enfield Town, Newham, City of London, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
Enfield Town E-mail 14 hours ago
Newham Phone 2 days ago
City of London Phone 9 days ago
Croydon Phone 11 days ago
Croydon Internet 11 days ago
Hackney Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • aavalostorres
    Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • hannahmjoness
    Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • KtHob
    Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Zenwork21
    Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • aktyrrell
    Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • spences10
    𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • Hammers71
    Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • keldaaa
    Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • 24_7_Raver
    Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • AkilAlakil
    عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • MedinaMadam
    Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • dblooman
    David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • sjetaylor
    Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jd_olskooljams
    Jd (@jd_olskooljams) reported

    @O2 @virginmedia Yes I need help getting connected not had internet since last Wednesday. Have literally been around the world speaking to Virgin customer service. These people are experts in apologising but when it comes to resolving a fault then they’re absolutely useless. STILL NO INTERNET!!!

  • _JuSt__Go_
    ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported

    @O2 sent a dm about being sent a wrong phone from o2 can I have support pls thank you

  • AvfcU
    Shaun - utv 🦁 (@AvfcU) reported

    @O2 are happily taking my money for it though. Whatever you do, don't order a Nintendo Switch from O2 if its a Christmas gift. It might arrive but from what I've been told it likely won't and nobody there can help you because 'it's only sold online' absolute con...

  • lumbamunthali
    Lumbani Munthali (@lumbamunthali) reported

    @O2 I've been waiting since yesterday afternoon for someone to respond to my issue. How long is it going to take?

  • SR_ARUN_
    SR (@SR_ARUN_) reported

    @O2 Check DM. No help Received From Wednesday I can't use my Esim as No signal in it. Till date it's same . Number of times mentioned about same to your Team. Still not rectified. Immediately Activate my SIM. I pay for the services. Worst Service @O2

  • carltonclaire
    Claire (@carltonclaire) reported

    @O2 I informed you 6 weeks ago of my husband’s death and I was told that the account was closed, however, you are still writing to him demanding payment and threatening with debt collectors. This is very distressing and so poor that you are doing this!

  • Disabled_Scot
    Papa4ways (@Disabled_Scot) reported

    @O2 @GoodThingsFdn @virginmedia I wouldn't trust O2 to have anyone connected by Christmas, never mind any time, it's only taken 52 hours so far, & O2 have not yet connected my number to my mobile, & they think this is the best way to treat new customers, I'm thinking the cooling off period might come in handy

  • FoxyScotsman
    Foxy Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FoxyScotsman) reported

    @AvfcU @O2 Ah that's a bit crap. It's mad that there are still stock shortages on consoles! With the run up to Xmas though I expect this to happen a lot.

  • natalieadesign
    ⛓ NATALIE ABBOTT DESIGN ⛓ (@natalieadesign) reported

    tell me how, HOW, am i in the middle of cheltenham and i can’t use my data??? recently i’ve been paying £20 to carry around my phone and to not be able to use it basically anywhere lmao @O2 ya network is shite, please sort it :)

  • kiafarrell_
    Kia (@kiafarrell_) reported

    @O2 I have and it just shows SOS. I got a pop up the other morning saying o2 had turned off 4G calls and then all signal went off!