O2 outages and service status in Erith, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 2 outage signals in the last 24 hours around Erith, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 30, 4:56 PM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Hackney, Romford, Upminster, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 19 hours ago |
|
Grays
|
Internet | 21 hours ago |
|
Newham
|
Internet | 2 days ago |
|
Hackney
|
Total Blackout | 2 days ago |
|
Hackney
|
Phone | 2 days ago |
|
Romford
|
Phone | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
-
Jord (@jordanharris86) reported from Poplar, England@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
-
Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
-
Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
-
Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
-
Steffie (@steffiegc) reported from Eltham, England@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
-
Zenwork (@Zenwork21) reported from Poplar, England@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
-
Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
-
Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
-
Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
-
Phil Learney (@PhilLearney) reported from Bromley, England@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
-
Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
-
Raf🇵🇱🇪🇺🇬🇧🏳️🌈 (@Mr_Rafal) reported from Hackney, England@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
-
Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
-
Owura kwame (@Y_Dollars) reported from East Ham, EnglandI can't make or receive calls for the past one hour @O2 try and fix this asap!!!
-
michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
-
Sarz (@Gray1410) reported from Swanley, England@O2 service has been pants today since 3:30pm no 4G at all.
-
Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
-
Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
-
David McBride FCCT (@davidmcbride1) reported from Erith, England@O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.
-
Paul Andrews (@PaulAndrews007) reported from Hawley, England@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Viridis (@Lord_Viridis) reported@1903bw @O2 They can't, they've been told about it *checks date 5 months ago. They broke it and don't know how to fix it, I have complaint reference numbers but worthless unless they actually fix their customer account portal Can't wait to be shot of them
-
CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones from 2020+ actually support eSIMs! What phone are you rocking? We might be able to help you out 👀
-
glazersout (@siralexisared) reported@LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman
-
Su (@shandreen) reported@O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case
-
Shana Hendry (@Happyengland79) reported@o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman
-
love, light & hope ✨️ (@LoveLightHope2) reported@O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.
-
Simon Reynolds (@simonreynolds34) reported@O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.
-
AlexIB (@AlexIB20) reported@TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment
-
Dan (@dannog_8) reported@O2 why am I paying a fortune a month for a service that is non-existent? Data NEVER works. I have to be connected to the internet via WiFi to be able to use the internet. Disappointed as I’ve been an O2 customer for over 10 years.
-
Riemenschneider’s Horse (@larrythehook) reported@O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎