O2 Outage Report in Erith, Greater London, England

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Erith, England

The most recent O2 outage reports came from the following cities: City of London, Enfield Town, Newham, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

City	Problem Type	Report Time
City of London	Internet	2 days ago
Enfield Town	E-mail	4 days ago
Newham	Phone	6 days ago
City of London	Phone	12 days ago
Croydon	Phone	14 days ago
Croydon	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

• 
  Daphne & Jake (@madamdaphne) reported 31 seconds ago from Camberwell, England

  Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

• 
  stuart hobbs (@HobbsStu) reported 3 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported 6 minutes ago from Croydon, England

  @O2 please help me

• 
  Tom Quinn® (@TomTheProducer1) reported 7 minutes ago from City of London, England

  @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

• 
  Daffy (@iDaffySB) reported 12 minutes ago from Hackney, England

  @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

• 
  Daffy (@iDaffySB) reported 13 minutes ago from Hackney, England

  Dear @O2, I’m having problems paying my bill, please help..

• 
  Raru (@raru1980) reported 13 minutes ago from Poplar, England

  Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

• 
  MRS (@TweetMRS) reported 15 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  Daniel Smith (@Scampboi) reported 16 minutes ago from Croydon, England

  @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

• 
  Paul McCaffrey (@PaulMacca1976) reported 27 minutes ago from Islington, England

  People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

• 
  MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported 29 minutes ago from Islington, England

  The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

• 
  Daniel Smith (@Scampboi) reported 30 minutes ago from Croydon, England

  @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

• 
  Lukas DiSparrow (@LukasDiSparrow) reported 33 minutes ago from Camberwell, England

  I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

• 
  🍀 Dion Joseph 🍀 (@dionjoseph_) reported 42 minutes ago from Bexleyheath, England

  @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

• 
  Paul Andrews (@PaulAndrews007) reported 42 minutes ago from Hawley, England

  @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

• 
  NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported 47 minutes ago from Poplar, England

  @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

• 
  James Miller (@jameskibwe) reported 48 minutes ago from Stratford, England

  @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

• 
  Fran (@CerviF) reported 50 minutes ago from Walthamstow, England

  I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

• 
  steve the taxi (@stephenhdg) reported 59 minutes ago from Ilford, England

  @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

• 
  Mirella (@Mirella2401) reported 60 minutes ago from Snodland, England

  @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@gmi2) reported 7 minutes ago

  @virginmedia @O2 @peterkay_co_uk Imagine right now, sheer volume of traffic is causing log on problems

• 
  Alex Spencer (@alexspencer1878) reported 7 minutes ago

  @O2 @peterkay_co_uk Just waiting get at least 3G to get online and book tickets. Struggling at minute cause your signal is bobbins

• 
  Charlotte Hearn (@CharlotteHearn) reported 7 minutes ago

  @O2 YOU KEEP TAKING MY MONEY BUT DONT PROVIDE A SERVICE!! Twice you have taken £10 from my bank when I try to sort out my mums rolling tariff… YET YOU HAVE GIVEN HER NO DATA MINUTES OR TEXTS!!! £20 down the drain!!!!!

• 
  Rach (@RachelJadeW) reported 9 minutes ago

  @virginmedia @O2 @peterkay_co_uk Does this apply if you’re a virgin mobile customer?

• 
  Nathan | Sales & Marketing (@digitalsloths) reported 9 minutes ago

  @O2 I have phoned you guys 3 times in the space of an hour today. with another 7 times in the past 2 weeks. I logged a complaint last week, I have now phone up today to find out no notes are left on my account, no complaint logged. NOTHING Please help @PHSOmbudsman

• 
  Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported 15 minutes ago

  @O2 I await an email from you re my previous phone which I reported lost but was found some days later. Taahir in your SA office was authorised to issue an email confirming it was a phone contracted to me. I still await this email which is urgent so I can prove it was not stolen

• 
  Daran Philipson (@dazman007) reported 17 minutes ago

  @O2 @peterkay_co_uk I’m a priority customer.

• 
  PurpleNoodlePie💜🏳️‍🌈 (@purplenoodlepie) reported 17 minutes ago

  @jackmor92905016 @O2 @peterkay_co_uk Yup not working

• 
  Rowan Webb™ (@RowanWebb) reported 21 minutes ago

  @O2 How many tickets per customer please?

• 
  Kevano (@kevbev321) reported 24 minutes ago

  @virginmedia @lozfitzuk Why are you giving @O2 benefits to your customers? Do I as an O2 customer get any access to your customer benefits despite not being a virgin media customer?!