O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Southwark, London, City of London, Croydon, Grays, Bromley, Hackney, Enfield Town, Islington, Ilford, Bexleyheath and Poplar.
| City | Problem Type | Report Time |
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| Total Blackout | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Blamire
(@BlamireRyan) reported
@O2 My phone was barred 9 days ago through no fault of my own. Customer services have been promising to unbar and keep saying itll be done 'within 24 hrs' the problem still remains. Phone inoperable, still expected to pay and no further with resolving!! Absolutely shocking!!
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Roger Morris
(@rnmorris) reported
@NickOldhamBooks @CaroleAnn1982 @O2 I mean it literally is them saying **** you.
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Cait Heath
(@katier992) reported
@O2 I have messaged you guys - the parts are out of order (as in chronological order, not being rude or offensive), but I hope it makes sense anyway. TIA :)
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Andrew Crame
(@andycr1966) reported
@O2 just wondering if it is standard practice for your call centre staff to tell customers they will call them back and then never bother?? 5 times I’ve been told that this week including for manager call! #horrendouscustomerservice @Ofcom needs to looks into these cowboys!
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Triona O'keeffe
(@triona_keeffe) reported
@O2 I ‘m in India, you’ve cut off my roaming data & can’t get it fixed. Phone: “please hold for the rest of your life”. Webchat: please read these useless help pages. App: no self-serve option. been loyal to o2 for eons … time to move somewhere with a customer service ethos
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KayIeigh Quinn
(@kayleighmqu) reported
Me as a union rep: I only believe in RPI Me as a customer when my phone company raises my cost by RPI: 😭 Hope @O2 are passing that RPI rise onto their staff’s pay @CWUnews
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NAEntity
(@NAEntity69) reported
@O2 @GoldShyGuy1 Screw you @O2, can't wait to cancel your *** as soon as my contract is up
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Jay
(@join4te) reported
@O2 Day 100 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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BkRidAI
(@BkRidAI) reported
Really done with you lot @O2 @GarethTurpin How can I cancel my plan immediately? Reduce your profits!!! The level of greed and profiteering in #britain is astonishing, while the tw-ats @bankofengland push to reduce our salaries even more… REDUCE THE OBSCENE PROFITS
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Josh Lambert
(@joshjlambert) reported
@Cal190691 @O2 Get an iPhone, it’s the bendy phone that’s the problem