O2 Outage Report in Erith, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Southwark, Grays, London, Bromley, City of London, Hackney, Enfield Town, Islington, Ilford, Bexleyheath and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Croydon |
Phone | |
| Grays |
Phone | |
| Croydon |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Molly Jones
(@FelixRavenburgh) reported
@O2 help! No signal in my area again, mast isn’t working yet again according to your website. I need my phone for work, when is this going to be sorted? Absolutely zero signal.
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Cleopatra_BMS🔬
(@YRFavScientist) reported
@O2 It’s been a week and your team is ignoring my emails . This matter has gone on for an unnecessarily long time since June . Your customer service is beyond crippled .
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Stuart Carr
(@Stuey3D) reported
@O2 It’s congestion nothing can be done until you buy more spectrum & put up more masts. This was the case on 3 separate iPhones too. 2 weeks ago Wellingborough had signal but 0 throughput, & Moulton NN3 7 has become progressively worse & the worst thing about that is Moulton has 5G!
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Gayle Fitzpatrick
(@gaylem1978) reported
from
Glasgow, Scotland
@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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Simon Tucker
(@simon_r_tucker) reported
@MartinWildlife I was thinking of changing for a better signal but I will stick with @O2 - only please do something about the coverage in rural north Wiltshire. It is poor immediately you leave any of the town's. I appreciate the signal booster in my house but outside it's v. poor.
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Chris Wood 🇬🇧
(@dauphinsky) reported
@O2 Your customer Services are terrible. A mast in the area has been down 5 months (known issue) and mobiles are unusable. We have had an email saying it’s in the T&C’s this can happen? 5 months paying for a service that’s not available?? @Ofcom @MartinSLewis #customerexperience
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˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜
(@JoJo_P_87) reported
@O2 Can someone help me please?
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Johno
(@JohnoGreig) reported
@O2 hello, why is it I can get full 4G signal half way up a mountain on a Greek island but here in my home (TS10 4SD) I can’t even load a website with my one bar!
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I Am ThunderHawk
(@IAmThunderHawk) reported
Is it linked with @O2 signal issues, cause I'm not even getting 4g
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Rebecca Wilcox
(@RebeccaWilcoxxx) reported
@O2 Moved into a new development and signal shocking. Your website says the area should have 4G. I get zero signal and the neighbours are the same. What can be done? Considering moving to another network 🤔