O2 outages and service status in Erith, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Erith, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent O2 outage reports came from the following cities: Hackney, Dagenham, Newham, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Total Blackout | 11 days ago |
|
Hackney
|
Internet | 13 days ago |
|
Hackney
|
Internet | 14 days ago |
|
Dagenham
|
Phone | 1 month ago |
|
Newham
|
Phone | 1 month ago |
|
Newham
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Jean Penticost (@jean_penticost) reported from South Ockendon, England@O2 what’s happening, no signal & continuing for another 2 weeks!
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈 (@Mr_Rafal) reported from Hackney, EnglandI may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Aurélien (@aur_elien) reported from Hackney, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Jord (@jordanharris86) reported from Poplar, England@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Aimee (@aimeedufffy) reported from Sutton at Hone, England@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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IG: nathibeats (@nathibeats) reported from East Ham, England@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Rhonda (@RhondyPondy) reported from Eltham, EnglandGetting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gingerlegs747 (@gingerlegs747) reported@HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.
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Dave (@bigdave22003388) reported@O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia
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Jack Fernley (@itsjackfernley) reported@O2 You’ve just lost a customer of 7 years. I’ve had no mobile data for nearly 5 days and was told I’d need to wait up to 7 working days just for someone to investigate it. Really disappointing customer service and unreliable coverage.
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Darryl Saul (@DarrylSaul79) reported@EnglandRugby @O2 Tell your arrogant, disrespectful poster boy Pollard.. that we are waiting on him in SA. Make him fully aware that his bullshit shenanigans **** wound be tolerated. In the same breath.. we also waiting on the "KANT" Tom Curry, who disrespected Felipe Contepomi. You are warned!🫵
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 - Account locked. Still waiting on someone contacting me about my o2 account being locked. Time to give up on this poor service and speak to the shop I purchased my phone from.
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Hayley Laura (@LilHay) reported@O2 @pethard_connor FOUR DAYS WAITING FOR U TO SORT THE ISSUE. TRY RESPONDING TO DMS I SENT OVER 19 HOURS AGO AND GRT THIS SORTED. I will be taking this further
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Shaun (@LfcShaunjudge) reported@ellisadamant @O2 @Ofcom I said to the guy in the shop the signal is **** anyway
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SRao (@leelamalur) reported@O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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Follower (@Stephen27784350) reported@O2 Do you not support wifi calling outside the uk?