O2 Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Croydon, Grays, Bromley, Hackney, Enfield Town, Islington, Ilford and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Weather London
(@WeatherLondon) reported
from
Bexleyheath, England
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🐞Matt P-T 🐝🌍🌳
(@mattpt) reported
@O2 Hi. please can you stop your service texting me great news that I have 5G on my phone? I read it the first time, but now have the same repeat text - ON REPEAT.
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Sara J Jackson
(@MrsSaraJJ) reported
@O2 I am trying to find out if an email just received about a tariff change is spam. Can you help?
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John
(@Jeves24) reported
@O2 Hi I got an offer for Disney plus by email but the link in the email isn’t working. Can you help please ?
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Will Revell
(@WARevell) reported
@O2 are honestly the worst. I regret resigning with them. Worst customer service.
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Drake Force
(@MineCartMayhem) reported
Dear @O2 please fix the signal where I live, its really bad, I live in a town so no excuse really. I have a 5g phone but can't even get 4g.🤬
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Ruth McCartney
(@RuthieMcC19) reported
@O2 You know that horrid feeling when the O2 man on the phone upgrades & changes your phone contract & transfers it "he says" to a new contract and it clearly doesn't go through properly ..... could be without a phone now. Why can't they just do it properly? disappointed
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Chorlton
(@Chorlt0n) reported
@O2 ok. I get it. 5G availability is great news. But I don’t need 5 texts from you telling me the ‘great news’ And not 3 in the past minute! I’d be more excited in your mobile service news if you had competently just the 1.
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Alice Jeffrey
(@AliceJeffrey9) reported
@O2 my phone is dead which is why I cannot get a pac code. Ive spent 3 days in customer service to get no whete. i DO NOT have a phone to get the pac code…
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miss indie
(@msindie20) reported
@O2 lengthy DM'ing with team and then no response for 57hrs! Left hanging overseas with no solution. Shocking!
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L
(@ItsLew1s) reported
@O2 hi, I used to be with you guys and I had an issue last time and I called in and you guys said I could leave without an authorisation fee however just got a bill today for the authorisation fee? What?!