O2

O2 Outage Report in Erith, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erith, Greater London, England 02/20/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erith, Greater London, England

The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, Dartford, City of London, Newham, Tower Hamlets, Chigwell, Waltham Forest, Thornton Heath, Southwark, Croydon and Grays.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomDartford Phone
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • LukasDiSparrow Lukas DiSparrow (@LukasDiSparrow) reported from Camberwell, England

    I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • soyabean1717 Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • dionjoseph_ 🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England

    @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • zakariyaa_b NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England

    @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • PaulAndrews007 Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jugdar013 Kelsey (@Jugdar013) reported

    Sat at home .. can't even use the data @O2 Fix your ****** network!!!

  • Obstreperous___ David (@Obstreperous___) reported

    @virginmedia how do I speak to someone about Volt? I ordered o2 sim from VM app on 26/03/22 and have not received anything. O2 say they have never heard of me and Virgin media customer service just gibberish as usual Help please @O2

  • Abbytaubs Abby T (@Abbytaubs) reported

    @O2 Because you won’t set up a business account for me as my bank is with starling. So I’ve already set up a new phone with EE as they would happily take my business. But I can’t get the PAC code when I text that it’s making me call. I want to keep my number. Please help

  • Obstreperous___ David (@Obstreperous___) reported

    @O2 placed an order on 26/03/22 for a sim only contact Have not received anything and when I call the customer service people have never heard of me... Help please

  • DeclanP77284503 Declan Phillips (@DeclanP77284503) reported

    @O2 im really struggling with phone signal at the minute around Shropshire and north wales? Is there anything you can do to help me? It shows I’ve got 4g but never loads anything and it’s been happening for weeks! Please help!

  • Hanngrenadee Hannahh 🎃👻 (@Hanngrenadee) reported

    @O2 I can't contact anyone through the live chat, can you help at all?

  • allstarollie Oliver Barratt (@allstarollie) reported

    @O2 Was advised to wait before I was sent out a new SIM(s). I have waited,now the only way I can contact you is on Twitter!? Pretty bad customer services tbh.. I chose to be with O2 for the service!

  • chloe58834923 chloe (@chloe58834923) reported

    @O2 your signal is really annoying the hell out of me now, can’t text or ring, data is extremely patchy. How is this meant to go on for a week exactly?!????

  • martydrury martydrury (@martydrury) reported

    @O2 Hi. You claim I can’t get Volt benefits as virgin media isn’t available at my address. Virgin has supplied my broadband, TV and phone for over a decade. Would appreciate help with this.

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    Seriously, @o2, can you PLEASE tell me when you’ll fix this 2FA text message problem. It’s so intermittent, and I’ve got so many different systems that rely on 2FA… when will this be fixed by? Thanks in advance.