O2

O2 Outage Report in Brandon, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Brandon, County Durham, England 03/12/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brandon, County Durham, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Sunderland, Peterlee and Shildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe E-mail
United KingdomSunderland Internet
United KingdomPeterlee Phone
United KingdomShildon Phone
United KingdomPeterlee Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • luketerenceb Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • nathanjwinch Nathan Winch (@nathanjwinch) reported from Royston, England

    Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • lelebodenham leanne bodenham (@lelebodenham) reported from Magor, Wales

    @BLapham_8 @O2 All day yesterday and today I’ve had problems x

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • sallyann6 Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

  • _kyleregannn Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • jayblake_ Jay Blake (@jayblake_) reported from Marlow Bottom, England

    Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call

  • UlsterMag Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland

    @O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.