O2 Outage Report in Brandon, County Durham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Brandon, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland, Newton Aycliffe and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newton Aycliffe |
||
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Shildon |
Phone | |
| Peterlee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Ions
(@frankunbeans) reported
@O2 I was in Blackpool yesterday and both my wife and me had rubbish coverage on your network. Even though it was showing 4G and a signal, struggled to make calls and use data. I have an iPhone and my wife had a galaxy. May be worth looking into?
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clivehewett
(@suffolkbod) reported
@O2 … another moan about loss of signal. E2 London. All day & night no Wi-fi, 4G maybe and sometimes dropping into 3G. Status checker acknowledges there’s a mast problem but no updates. It may be a BH weekend but people still have to work!
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Andrew Leggate
(@AndrewLeggate) reported
@O2 experiencing extremely slow phone data since yesterday, despite it showing I have 4G. Pages either load slowly or don’t load at all
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bri0142
(@bri0142) reported
@hmbljx @O2 I've moved over from three and thought they were bad
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Big Mac
(@kendotmac) reported
@O2 Hey guys. What the hell is the issue with the signal around the centre of Edinburgh. Particularly around Waverley Train Station? Been weeks now, with little or no signal. Pathetic service.
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Al Carson-Sheard 💙
(@alsheard) reported
@O2 You asked me to DM you about a problem. I have and you haven’t answered any of my DMs. Can you please get back to me. Having spent over 90 mins on Live Chat trying to resolve a problem, I’d like you to respond and help as you offered. This is really bad customer service, @O2
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Neil Cotterill
(@Cotterill1Uk) reported
@O2. I'm at a festival this weekend. All the others in my group have full data signal and phone signal so can you please tell me why I've had zero in either all weekend. I thought you promoted great coverage but clearly not. You lie in your contract so can I get out of it.
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TuppenceHapenny 💙
(@Pennie_J_H) reported
@O2 what is going on with your service? Changed phones on Saturday but have had no calls or mobile data since yesterday lunchtime. No response on your chat service and can’t call customer services.
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Jess Murphy
(@JMEH23) reported
@O2 please can you tell me how to get through to an actual person and not your awful automated woman that just tells you to go to the app and then cuts you off?! It’s ridiculous
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Alex MacDonald
(@MacDonaldAG) reported
@O2 what is your support email address? Your website is absolutely impossible to navigate.