O2 Outage Report in Brandon, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Brandon, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone | |
| Bishop Auckland |
Phone | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝕂𝕒𝕪𝕪 ♡
(@KayyBooth) reported
@O2 Hi, I paid my bill this morning, there have been no service issues when I checked online, I've had signal all morning up until 30 minutes ago ... What's going on?
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Sam
(@Jeroth420) reported
@O2 I’ve had your lines drop me while on hold twice now. I’ve had to call you 5 times, spent hours on hold, and still haven’t had my issue resolved. Please can you sort it with me via email or text so I can stop waiting around.
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Mitch Maloney
(@Pobstongue) reported
@O2 just seen my 76 yr old mums new contract with you, I'll be going Beaumont leys Leicester on Saturday n kicking off as someone's took the piss. Business contract with 70gb wtf!!
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Olatunde Oyeniyi Oyerinde
(@Omotayoolatund6) reported
@virginmedia @O2 The installation has been done but my complaint is I was charged prior to installation and I called customer care to complain. No response to that. I can't access my account on the app even with my password
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Helen naylor
(@HelenNaylor26) reported
@O2 please put me in touch with customer services
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Pyeinthesky
(@pye_in_the_sky) reported
@o2 so if customers can't be at a nero at 10am on the dot they're probably going to miss out. This monthly offer is so crap you might as well get rid of it. Won't be sticking with o2 once my contract is up that's for sure. There used to be good benefits, no longer.
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paloma
(@srivarezz) reported
@O2 I’m urgently trying to get in contact and I am not able to whilst abroad. Customer service international number is not working & live chat says you have no one available.
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Dom Boardman
(@DomBoardman95) reported
@O2 is there going to be any form of improvement to the utterly **** signal you are providing across the country? Myself and plenty of piers/family members have had nothing but poor signal the past few months. Unacceptable from a company who regards themselves as ‘good’.
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Joshua. James
(@itsjoshyouare) reported
I need @MartinSLewis to drag @O2 and their awful fraud team and customer service. Taking 6 months to close down fraudulent accounts smh. Disgraceful.
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Olatunde Oyeniyi Oyerinde
(@Omotayoolatund6) reported
@virginmedia @O2 My line has been disconnected for more than a week now expecting me to pay for the service that I didn't use