O2 Outage in Redcar, England

Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

@PopcornDonuts @O2 Shocking service @O2

Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

@O2 Data still doesn’t work, useless. Someone get back to me so I can cancel my contract

@StephenAFenwick @O2 @EE Probably get a signal with @EE get nowt from @O2 for being loyal

On a 🚂 again, but poised and ready for my appointment in Ambridge. Fingers crossed @O2 don’t let me down #TheArchers

@O2 @TheO2 @o2 ive heard on the news that due to yesterday with wifi/signal being down all customers are being compensated! And again TODAY How do I receive my compensation. I have 4 phones with yourselves 😡😡😡😡

Bored of everyone complaining about @o2 yesterday... brilliant service from them 99.9% of the time but it goes down for 12 hours and everyone moans. You’d have thought WiFi doesn’t exist 🙄

@QwentyJ @Ofcom @O2 @ICOnews No apology no resolution policy from @O2 for letting this happen. #karma will get its way eventually, I am sure.

@O2 I'm a new customer waiting for my sim.Says it dispatched a week ago, yet nothing arrived so far. Tracking is impossible because the tracking number is not recognised at Royal Mail. Already received my first bill..but no sim :(

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha

@O2 been unable to use my 4g for almost a week, check the status service page multiple times a day just says busy in your area. Can’t get through to anyone on the phone. Absolutely joke will not be paying my bill this month.