O2 Outage Report in Redcar, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redcar, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gage
(@Gaggyya) reported
@O2 Phone is saying no service, have had a notification saying you’ve turned off my 4G (why???), my O2 app says that it’s not available to me so can’t check on that or live chat, call 202 from partners phone which has got signal and it’s a dead tone. What’s going on?
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Robbie lane
(@Robbielane__) reported
@O2 i rang 7 minutes ahead and explained that I was literally there and I’d be there on time. The gentleman I spoke to said that was ok. His colleague was having none of it. This evening was the only free time we had to collect our phones.. this isn’t good customer service.
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Robbie lane
(@Robbielane__) reported
@O2 I’m a little disappointed with the customer service I received today. My wife and I where meant to pick up two phones we paid for at one of your stores. We where running a little late and got to the store 5:28pm the store was closed and the lady wouldn’t let us in. Pt 1
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Sam Warrington
(@esdubu) reported
@O2 I've recently switched to your network but my number has not ported. Your phone service has hung up on me 4 times.
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Robbie lane
(@Robbielane__) reported
@O2 not to mention the store only picked up the phone after the 4th time I had rang.. I started calling at 5pm. Because of the customer service we had received it’s tempting to cancel our order and go with another provider.. both 3 and Vodafone were both open past 5:30pm
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Danielle Almond
(@danniimarsden1) reported
@O2 upgraded and no service on new device …been trying MyO2 all day and can’t speak to anyone …please help
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James
(@JamRuler89) reported
@O2 My son knocked my phone out my hand while carrying him down the stairs and it’s smashed front and back. Phone is useable but screen is very damaged. I’ve never dropped a phone in the whole time with O2 - something like 13/14 years (1/2)
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David Clarke
(@DavidUKEU) reported
@O2 @EmGennn Same issue with me. Tried restarting phone but cannot enable wifi/4G calling and just get a message to contact O2. Started yesterday.
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T 💙
(@trishie0501) reported
@O2 hi I’ve had a threatening letter from you. I’ve tried to call you several times to pay you and going through your IVR process it ends up hanging up on me. What shocking customer service
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T 💙
(@trishie0501) reported
@O2 No as that’s not the no on the letter, just general customer service. I will try that no you’ve given today thx