1. Home
  2. Companies
  3. O2
  4. Redcar, England
O2

O2 Outage Report in Redcar, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Redcar, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redcar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Redcar, England

The most recent O2 outage reports came from the following cities: Middlesbrough, and Hartlepool.

CityProblem TypeReport Time
Middlesbrough Wi-fi 6 days ago
Hartlepool Internet 1 month ago
Stockton-on-Tees Internet 2 months ago
Stockton-on-Tees Phone 4 months ago
Stockton-on-Tees Internet 7 months ago
Stockton-on-Tees Wi-fi 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redcar, England

Latest outage, problems and issue reports in Redcar and nearby locations:

  • cawalton7
    Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • PopcornDonuts
    laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lisamarie0164
    Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • david198623
    David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • sarannesinclair
    Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • lauramckeown__
    laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2
    @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • NickBishop1
    Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • martinwalker100
    Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • laaraibk_
    Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • XLindyLou
    Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • JohnJackson010
    John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

  • cawalton7
    Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrfarragher8282
    mrfarragher 🇮🇪 ⭐️⭐️ (@mrfarragher8282) reported

    @O2 How about you reply to my complaint that I raised rather than feeding me with constant bulls**t everytime I speak to your company

  • ChaLouMusic
    Louise Ellinson (@ChaLouMusic) reported

    @O2 @pizzahutuk What is the point in offering free kids’ meals if the restaurant will only give the discount if they can see the animation (not a screenshot), the wifi is so bad everything takes forever to load, then the O2 website doesn’t work? 1/2

  • JoWilcockson
    Jo Wilcockson (@JoWilcockson) reported

    @O2 Hey. Can someone help me with an order I placed yesterday please?

  • benwiddowson
    ben widdowson (@benwiddowson) reported

    Hi @O2 any reason why we chat keeps terminating with the message “resolved by virtual assistant”. My issue isn’t resolved.

  • spike7307
    Spike7307 (@spike7307) reported

    @O2 my elderly dad emailed your Complaints Review Service on Weds 26/10 and again yesterday. Your own 'Customer Complaints Code': 'We'll send you an acknowledgement of your complaint straight away and get the investigation started.' Nothing back from them whatsoever - why?

  • beasknees81
    Donna B (@beasknees81) reported

    @O2 I might as well cancel my contract and go back to my old provider at least they answer you. All I want is someone to sort out looking into a porting. Now my 14 old won't have a mobile when away with the school

  • DanBuckley6
    Bucks (@DanBuckley6) reported

    @O2 what can I expect to download at? 4G 2 bars seems to freeze and buffer a lot? I don’t seem to get much service anywhere anymore?? Should I expect anymore??

  • CerysDavid
    Cerys Stowe (@CerysDavid) reported

    @O2 I’m trying to sort out my nhs discount through O2 open and it’s saying my work email is a personal one, it isn’t it’s my work email! Help please!

  • martinwilcocks
    Martin Wilcocks (@martinwilcocks) reported

    @O2 3G 4G 5G all garbage. Bandwidth throughout Liverpool and Wirral non existent. Always the same. Even 5G struggles to load simple web pages quickly #o2

  • 6567Julia
    Julia.6567@gmail.com (@6567Julia) reported

    @O2 I haven't received any reply on the 19th. Its not showing up in my inbox. Are O2 interested in sorting this out? Pls check with your Facebook messenger people who have all the details. My husband in IT saw the problem in 2 minutes. Why haven't you sorted since APRIL?