O2 Outage Report in Redcar, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redcar, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Redcar, England
The most recent O2 outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
||
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Naidoo
(@RyxnPxe) reported
@O2 trying to upgrade on the app and the reservation payment is failing despite trying multiple payment cards. Issue seems to be on your end. When will this be fixed as the offer expires in 2 days
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Debora
(@1Debora) reported
@O2 I have redeemed my vue code but wasn’t able not able to choose tickets (I was confused because they wanted me to set up a corporate account) and I came out of the app before I’d booked tickets. Now I can’t see how to book using the reward. Please help!
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JC.
(@usernameisjc) reported
@O2 @LewisCapaldi Get better coverage & better customer service please. Use these resources to improve coverage first. Basics.
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Graz🇪🇺💙🏳️🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner
(@GrazzaD) reported
@O2 @LewisCapaldi Rather than this ridiculous celebrity gumf , please can you improve your network instead as it's pretty terrible!
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Billy McFad
(@Est19Bay) reported
@O2AcademyGla Who is the local MP to this venue? @o2 do you know what that kneecap chanted? Do you think this is right and they be allowed to chant that in O2 arenas? Will never step foot in there again Utter Disgrace
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Big Blue
(@shintyconvert) reported
@O2 I’ve never been able to use the £2 Greggs voucher as their system doesn’t recognise it.
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graeme lundy
(@lundy_graeme) reported
@O2 @DebbieAinswort2 Yes you are aware of network issues spent 1hr & 15mins explaining to cust services team uninterested in any help or support for disabled and vulnerable customers a disgraceful service
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FreddiesFather
(@FreddiesFather) reported
@O2 Why every month do you manage to make topping up grief. The other month received 2 txtx stating top-up payment had not gone through. Guess what payment taken 3 times. Now your doing the same with my sons phone. Abysmal service trying to get more money out of people.
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Kieran Chong
(@chongk42) reported
@O2 hi, I'm trying to use multisave, and the page isn't loading, I'm logged into my account. I also changed my iPhone very recently and was told that I was eligible for 6m of disney+, and I've received nothing about the redemption of this either. can you help please? many thanks
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Tim Royds
(@timroyds) reported
How frustrating… 20+yrs as @O2 customer, best deal for me to renew = £15 + annual rises, for new customers £8! So much for looking after customers! @giffgaff @£10 no price increase here I come!! (which is O2 coverage anyhow - but I’ll have more data now!)