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O2

O2 outages and service status in Middlesbrough, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Middlesbrough come from postal codes TS5 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Middlesbrough, and Hartlepool.

CityProblem TypeReport Time
Middlesbrough Wi-fi 18 days ago
Hartlepool Internet 2 months ago
Stockton-on-Tees Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • lauramckeown__
    laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2
    @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • PopcornDonuts
    laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • martinwalker100
    Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • cawalton7
    Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • NickBishop1
    Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • sarannesinclair
    Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • XLindyLou
    Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • cawalton7
    Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

  • laaraibk_
    Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • JohnJackson010
    John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • lisamarie0164
    Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • david198623
    David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_royle
    Mark Royle (@mark_royle) reported

    Dear @O2 I have now been without mobile broadband which is my internet connection for over a month now. I have contacted customer service 4 times, each time I have been promised that the problem is fixed #o2 #o2failing #O2nocustomerservice

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

  • tantankook
    karrotkoo🥕👩🏻‍🚀BABY STAR CANDY ⭐️ (@tantankook) reported

    @O2 hi! I can’t login to my o2 account to pay my bill. Please help

  • Wendy_jDarling
    wendy devyea 🌸 (@Wendy_jDarling) reported

    @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

  • pussyisgvd
    jess (@pussyisgvd) reported

    @O2 It’s been almost 24 hours and this still isn’t resolved. Please fix this before I issue a chargeback with my bank

  • TouretteIn
    The Tourette's in my head (@TouretteIn) reported

    @FHawksworth @O2 I know what you mean, these consultations can go either way, depending on who you get. And I have had weird issues with Vodafone and EE not connecting, no idea why, some calls go straight to voicemail despite the phone being charged and in range. Technology inconsistency sucks!

  • TheDesirePathUk
    Dan sutherland (@TheDesirePathUk) reported

    @O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.

  • itconnectuk
    IT Connect (@itconnectuk) reported

    @O2 Hi, need help with a phone unlocking, it’s currently on O2 but would like it unlocked, free of charge due to ofcom regulations, could someone assist if I provide the IMEI?

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • JPBOLDY
    JonTheJoker76 (@JPBOLDY) reported

    @O2 so prices have increased and I've got absolutely rubbish service, supposed to he on 5g plus service max speed mobile data 0.5meg and 1 bar on mobile for voice, time to go to another provider when contract ends in june