O2

O2 Outage Report in Middlesbrough, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Middlesbrough, England 12/14/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Nunthorpe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NelaBligh Nela Bligh (@NelaBligh) reported

    @TeamKnowhowUK @O2 Reading at 11.00 on friday I am going back now ... but I am not holding my breath for good service ..

  • TheDecCavanagh Declan Cavanagh (@TheDecCavanagh) reported

    @O2 had my new phone for a day and I’m still getting no signal, I really need my phone today and this is a massive hindrance. Please can you help me out

  • lumberjackjonez Anthoney (@lumberjackjonez) reported

    @O2 This service is the worst. I can't belive you cut off my phone for no reason and expect me to call you from a phone box.

  • ziegfeldgirl27 grace (@ziegfeldgirl27) reported

    @O2 hi, I am afraid my phone number has been compromised. Had a call from someone who says that I ‘called him earlier’ and he has proof. I made no calls & nothing in my call log. I am very concerned that my number has been hacked. Can you help?

  • joannachristyx Joanna Christy (@joannachristyx) reported

    @O2 did your network go down earlier this morning? Drive to work was beyond boring without my Spotify 🙁

  • Russellx5 Revolution101 (@Russellx5) reported

    @O2 i have been trying to resolve a payment issue with your company, and am currently not in the UK but someone keeps hanging up on me after I have explained my delima and been transferred! I'll not accept any consequence or liability as u make is so difficult for me to resolve.

  • s_w_photograph Stuart Williamson Photography (@s_w_photograph) reported

    @O2 another scam text for you. This time a mobile number claiming to be something called DX? Never heard of them with a dodgy link. Already deleted, blocked & reported it. The number is 07855643283

  • danieldev39 Daniel Devereux (@danieldev39) reported

    @O2 Service is shocking, No signal as ongoing fault with mast in my area since January and Complaints team say they cant uphold my complaint as network not fault free! I expect it to work to a standard I signed up for!

  • djClaudia08 djClaudia (@djClaudia08) reported

    @O2 Like another customer tweeted, we do report it makes no difference the spam keeps coming.

  • jillhobbsartist Jill Hobbs (artist) (@jillhobbsartist) reported

    @RevRichardColes @O2 Give them a bad review on trip advisor!