O2 outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at O2
O2 is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, EnglandHey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @CariadFfisio Having same problem as well phone service is a joke
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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John (@JohnJackson010) reported from Thornaby-on-Tees, England@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Laaraib (@laaraibk_) reported from Ingleby Barwick, England@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny King (@dannykingbiz) reportedHey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?
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Savannah (@justicenowxxx) reported@O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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Terry (@tgloughnane) reportedIs it just me or is the @O2 mobile internet absolute garbage? If I have 4G that means no internet at all, if I have 5G that means I may have internet if I’m not at a busy location!
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Wanda Wrongthinker (@Wanda_wsn) reported@DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.
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flv (@flv32321) reportedAbsolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight
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Neil Hendry (@donnyhendry82) reported@o2 why do you reduce mobile jnternet signall all the time, one mjnute youve got internet workjng properly and then with samme full 5g signal it stops working why am i oaying you for a service that i djnt get
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Lisa Robertson 🇬🇧 🏴 (@daisy_poppy) reported@O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.
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Arsènism (@arsenism123) reported@TakeThatClouds @O2 Google did a similar stunt recently: My phone is missing, and I need to use "Find my device" in another device. I have provided my email id and password. Only way they will allow me login to the phone is via - A notification, or SMS, call, email(can't login) to the missing phone.
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John Melling (@jmellling1895) reportedYour complaints for DOES NOT WORK because the verification process isn't working! Clearly a deliberate tactic to stop complaints being raised, need help @O2
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Anita Haslum (@HaslumAnita) reported@O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service