O2 Outage Report in Middlesbrough, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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rosecrabtree
(@rosecrabtree) reported
@O2 I’ve transferred to a monthly contract with you via mobile phones direct. You’ve emailed me about my first bill but I currently have no service provided by you and no ability to ring you to sort this out as my old provider has cut me off. Can you help please?
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Sean Williams
(@swilliamsjourno) reported
@slandr Refuse to touch them since @O2 is the worst company I've ever dealt with
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Claire Storey
(@MrsStorey2010) reported
@BritishGas £46 to be on hold to your customer service line. That’s just wonderful when people are struggling to pay bills. @O2 a warning might be nice that calls to that number will be charged and are not included in free minutes. Absolute joke.
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Edward Gillies
(@48kvxmsd56) reported
@O2 still no phone coverage, can’t call for support and your chat system is ignoring me. No service since last night
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Hana Brown
(@HanaBrown_) reported
@O2 desperately need help figuring out what is wrong with my data. 2/3 weeks ago its strength dropped very dramatically and its now entirely unreliable. Tried a new sim, staff member noticed one of my bolt-ons had been turned off. Local mast fixed. Still ****. Nothing is working
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Nathan Smith
(@thatnathansmith) reported
Nearly 4 weeks since my @O2 pre order was meant to be delivered and still being fed the "up to 4 weeks from now" line from their supposedly clueless support team.
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evergreen
(@Evergreenbooce) reported
@O2 @virginmedia over a week now and no reply and still no fix to the issue that been going on for months, this long time multi account customer is going to be looking elsewhere at the end of my contract.
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Julieson2020
(@julieson2020) reported
@O2 Cannot sign into O2 account or get through to a real person on live chat, if I ring it's over £3 a minute to talk to anybody & you have to go through push buttons etc. Am extremely fed up. I should have received a new SIM card last week & it aint arrived yet. Can you help?
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sarah fillis
(@sarahfillis) reported
Absolutely shocking customer service with @O2 …tech issue resulting in me not being able to upgrade for 2 weeks!!
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curious_mind__
(@curious_mind__) reported
@O2 Hi, Is there any delay with delivering free PAYG sim? I ordered twice but never received it!