O2

O2 Outage Report in Middlesbrough, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Middlesbrough, England 01/01/2026 20:45

January 01: Problems at O2

O2 is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees and Nunthorpe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laaur3nxox Lauren 🖤 (@laaur3nxox) reported

    @O2 hello, i have received an email advising i am eligible to cancel my airtime plan early. can you please advise how i go about this thanks.

  • eema1980 Emma Bytheway (@eema1980) reported

    @midgetjem @TicketmasterUK @O2 I have tried too, the site is horrendous and kept freezing and logging me out, I was fuming. My poor Mum is 74 and can’t stand, I don’t believe all seats sold out during priority window 🙄

  • i23nickc I23nickc (@i23nickc) reported

    @O2 with the worst comms I’ve ever read. ‘We’re putting your price up more than we said, just because’

  • neilwright22 neil wright (@neilwright22) reported

    @xxxsammiexxxxx @O2 I never had any problem for Birmingham got straight though within a minute on album presale and booked 2 tickets quick first successful album presale I had previously failed with album presale and said it not worth it as you lose out with it @xxxsammiexxxxx

  • EdisonMalick Edison Malick🇹🇹 (@EdisonMalick) reported

    @MartinSLewis Dear @O2 I will under any circumstances be paying above what my contract says. I will personally go to a store & it’ll be a problem just so you know in advance. Kind Regards

  • TweetsFromFerg Ferg 🍊 (@TweetsFromFerg) reported

    I guessing the massive wait I'm having getting in touch with @O2 customer services, is because of people leaving them in droves.

  • macohibs Euan McAleece (@macohibs) reported

    @virginmedia @O2 The issue was you sold a product that had a hidden /ambiguous mobile contract attached. I looked at the contract and it is very poor. No opt in. Then months of harrasment and hours of calls. Not good

  • princesslizk HarringtonE (@princesslizk) reported

    @O2 my £5 boots voucher code is not working. Please help

  • xnikkixpetex Nikki & Pete (@xnikkixpetex) reported

    @darrenjwood @O2 @AXS_UK Yes we had a look at Manchester to see if it was working so seems to be an issue with the indigo2 link. So annoying!

  • ammaskuldeep Kuldeep Wadhwa (@ammaskuldeep) reported

    @Kezza_147 @O2 They do this with everyone. I bought esim 4 weeks ago, still have no access to online accounts. They asked me to visit their store to get active, at this day and age Now even the network is not good and they aren’t helping Switch to some other network. They are not very helpful.