O2 outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

City	Problem Type	Report Time
Stockton-on-Tees	E-mail	1 day ago
Middlesbrough	Internet	3 months ago
Middlesbrough	Internet	3 months ago
Middlesbrough	Wi-fi	5 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Laaraib (@laaraibk_) reported 53 seconds ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  Chris W 💙 (@cawalton7) reported 2 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  laura (@lauramckeown__) reported 4 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Martin Walker (@martinwalker100) reported 7 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  John (@JohnJackson010) reported 9 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Rave With Dave UK (@ravewithdaveuk) reported 11 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  Chris W 💙 (@cawalton7) reported 13 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 14 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  Gary Nolan (@gaznolan) reported 19 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Lynn (@XLindyLou) reported 22 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  Luke Hockborn (@LukeHockborn) reported 25 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  David Taylor (@david198623) reported 32 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Nick Bishop (@NickBishop1) reported 38 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  Lisa-marie Donladson (@lisamarie0164) reported 40 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  @thegilesfamily (@thegilesfamily2) reported 43 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  ✨Lisa McGrath (@lisaall79) reported 44 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  ✨Lisa McGrath (@lisaall79) reported 53 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Rave With Dave UK (@ravewithdaveuk) reported 54 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 54 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Sarah Sinclair. (@sarannesinclair) reported 56 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Barrett (@SeanRBarrett) reported 7 minutes ago

  Disappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬

• 
  IDIC (@CharlieIDIC) reported 12 minutes ago

  @O2 are the worst left us with no working phones because their eSIM activation isn’t working and they said click here then logged off for the night

• 
  Matt Ray (@mattstingray) reported 12 minutes ago

  Thinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 15 minutes ago

  @O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?

• 
  Chris Connor (@DjChrisConnor) reported 16 minutes ago

  @O2 so my iwatch decided to die,and I’m still paying for the sim,how do I cancel. Your amazing app only lets me cancel my phone airtime that’s linked? Also want a new watch.

• 
  Steven Casey (@Steven_Casey78) reported 17 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  Lauren McLellan (@lmclells90) reported 20 minutes ago

  @O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account

• 
  Chris Ennis (@EnnisCpfc) reported 21 minutes ago

  @O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.

• 
  honey ౨ৎ ⋆˚꩜ ⋆ .˚🐞 (@kendrickswillow) reported 22 minutes ago

  hi @O2 i am still owed £659 for an iphone i bought from you which never got delivered which i requested a refund for, in APRIL. countless times i have called, gone into multiple of your stores and still nothing has been advanced please i am a 21 year old student thanks

• 
  Pauline Wardle (@pmw_77) reported 22 minutes ago

  @Cerberusbite83 @BelfastGiants @O2 The alternate with the logo from away wouldn’t be too bad. Very football / rugby style though