O2 Outage Report in Middlesbrough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Nunthorpe, England
@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Bayliss
(@gsxturbor) reported
@Kinstry @O2 Same pre ordered s21 ultra 512gb told problem with uk shipping due now 5th Feb but just had an email saying my ordered phone was out of stock the whole point of pre ordering is so they can order the stock in time for release date
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Cullen Cook
(@matthewcullen8) reported
@O2 Hi is there any way I can find out what I would have to pay if I cancel my contract with O2? My number is 07496008124
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Lorraine Dowler
(@DowlerLorraine) reported
@O2 I took a pay monthly sim out for my Samsung watch but it doesn't work at all with the watch after it being set up by a colleague on your store in nov. How do I cancel this sim please?
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Colin Kerr
(@colky57) reported
@O2 sorry but is anyone working at O2 can’t answer phone, can’t contact by chat. Great for a new customer
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Mel James
(@MelJame97643967) reported
@o2 tried to talk to customer services today about month 3 of a broken mast near my house. Leaving my unable to have calls or texts. and the person just left! Ive been with you YEARS o2 and pay over £60 a month sort it out!!!
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David slight
(@discodjs) reported
@TheRedSoph @O2 I felt down when @O2 took nearly a grand out my bank for no reason and then took 4 weeks to give me it back . Never received any goodies then.The #o2suprise was I had no money.
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🏴 Shona Mackie 🏴
(@shonamackie) reported
from
Huntly, Scotland
@JoineeHollis @TheRedSoph @O2 Same here lol been we em since Nokia 3310 n same number lol never give to long standing customers think going to change now as all I see is #o2suprise to others
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Si Roberts
(@FallenOne420) reported
@DamonLeigh @O2 Get it taken up the line boss! Phone monkeys have no power to do anything decent for customers @O2 you should be whipped in the street for services this bad at an even worse time!
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Damien Cloake
(@Damien_Cloake) reported
@O2 I’ve been cut off at the music 3 times and when I’ve managed to get through to a colleague, 2 minutes into the call it disconnected! Only happens with cust service too. I’ve spoken to 3 diff upgrade agents and a member of the sales team
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Desiree Correia
(@DesireeCorreia) reported
Government responded that only @O2 can fix this. Can you please have a look?