O2 outages and service status in Middlesbrough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 1 month ago |
|
Hartlepool
|
Internet | 2 months ago |
|
Stockton-on-Tees
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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John (@JohnJackson010) reported from Thornaby-on-Tees, England@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Laaraib (@laaraibk_) reported from Ingleby Barwick, England@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, EnglandHey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fran (@frannyporter) reported@O2 @dermothill11 Can't he's got no signal
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Shaun 🏈⚾🇬🇧 (@UKMets_Giants) reported@O2 been trying to pay my bill for 3 days now and the app or website won’t load. Keep getting texts and emails demanding payment but I physically can’t pay it. Chat never loads on the app either. Can you help?
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Mike Waterson (@waterson_mike) reported@O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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Sean W (@Sean_Bahamut) reported@O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99
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Richard ingle (@RIngle100) reported@O2 can you explain why my daughters rolling plan was cancelled today withoutwarning and why your website will not allow a refresh? Tried calling call centre any they could not help. What has happened to O2? Do we take our business elsewhere.
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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Tsering Passang (@tsamtruk) reported@O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.
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Greg Dawes 🚁🚗✈️ (@GregDawes38) reported@mhewson_MCH @NickOresme @O2 Tesco mobile also piggyback O2 network
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Freddie Scovell Esq. (@FreddieScovell) reported@O2 Due to your automated phone system I couldn't speak with anyone about the matter as the number wasn't my number. It was handed to debt collectors who placed the default on my credit file. I have been a customer with you on my genuine number for 18 years and never missed a payment