O2 Outage Report in Middlesbrough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Williams
(@Elf0207) reported
from
Rawmarsh, England
How do i complain to 02 because there after service is horrendous. Put a new sim in weeks ago and not had data since and keep getting fobbed off everytime i ring. @O2
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Markus Clitheroe
(@MarkkusC) reported
@Elf0207 @O2 The My02 app doesn't work either
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Josh
(@thewildsnappero) reported
@O2 Is there any reason that you offer gifts (Samsung earbuds for a heavy discount) and then fail to send the code. Go to a store told they cant help and to call customer services, call customer services but their English isn't good enough and 'they dont know what im on about'
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Anisa
(@xAnisaBabyx) reported
@O2 I’ve been a loyal customer for years, but your service recently has been shocking. I upgraded & ordered 2 phones on 12th & 13th Sept. On 22nd Sept, your loyalty team cancelled my orders without my consent, promised next-day delivery, and never called back. Now I’m told it’ll take another 4 weeks — I needed the phone for my holiday on Tuesday. Weeks of misinformation & broken promises. I want this escalated immediately or I will be leaving O2. @O2 @O2PriorityUK
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Nav
(@nav_sl90) reported
@virginmedia @O2 Frustrating that my WiFi has been down since Monday and yet being with O2 I can't get complimentary unlimited WiFi until its resolved. What's the point of you being one company now?
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Markus Clitheroe
(@MarkkusC) reported
@O2 your app is not working again. On my 02 when I click through to the upgrade page it says it isn't working. It's been like this for days . Are you aware ?
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Richard Sanders
(@PulaRJS) reported
-@O2 -in the last couple of weeks you have taken over £700 out of my bank account in bills for 4 fraudulent accounts that were opened and which you told me you closed on Sept 10. I've spoken to customer services 4 times - but you just keep taking money out. You're a disgrace.
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Nav
(@nav_sl90) reported
@virginmedia @O2 There's an issue. I was told it'd be resolved yesterday but hasn't. Now it's stating 15th Oct. I can't charge my car due to no WiFi. I can't work from home. I can't watch TV.
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Sharjeel shah
(@ss112233445561) reported
@O2 I have now been told as I did not purchase the phone from you you are unable to offer me my proof of barring and usage and you cannot see it on your network even though it has been in use on o2 since January. I have provided the imei number and proof of purchase.
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Shadé
(@withshadee) reported
@Modaj1 @O2 @Ofcom Yes, I’ve gone through my bank because they’ve taken out £600+ from my account despite saying it was all sorted! I’ve come on here to see that many people have had the same issue