O2

O2 Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Middlesbrough, England 03/28/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Middlesbrough, Hartlepool and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomHartlepool Internet
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi

Community Discussion

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O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IRBFSTU ESC (@IRBFSTU) reported

    Whilst I wait 45 minutes to speak to someone at @O2 I’ll also ask here I got an o2 SIM card when I upgraded my Virgin Media package and now have a separate bill to you monthly But I lost the SIM card and need a new one. I can’t receive a text obviously 🙄 to verify online. Help

  • WezG Wez G (@WezG) reported

    Completely takes the mick that @O2 are increasing their airtime bills by 13.5% in April and also don’t accept customer emails or allow anywhere on website or app to set up direct debit- only option to phone them and I’m stuck in a 45 minute queue - joke #mobilephone network

  • Thgoit Stb (@Thgoit) reported

    @matthewpearce12 @O2 Totally unprotected from the rise in energy bills, which have quadrupled in a year. No state support. Maybe something to do with that?

  • Mark29071823 Mark (@Mark29071823) reported

    @O2 you absolute scumbags will not be renewing my contract with you. first no signal and now an increase of 17.5% try sorting your network and crap customer services.

  • SimonHemmingshj Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • Malva89999621 Mal (@Malva89999621) reported

    @O2 the worst mobile provider in UK 🤬 you will lose all the customers soon

  • maisfee Mais ie (@maisfee) reported

    Wow @O2 increasing their prices by nearly 20%!!!! Absolute jokers and I can't even get phone signal in half of my house. Can't wait to leave my contract and never come back!!!

  • NeilCusack Neil (@NeilCusack) reported

    Wow @O2 really with the price increase. That’s phenomenal. I was paying £26pm on another network with my last phone and went for an iPhone with you guys for £29pm, which I thought was a decent deal. This went to £33 last year and not I’m told £39pm… what a joke!!!

  • Kris_McMurchie Kris Mcmurchie (@Kris_McMurchie) reported

    @O2 increasing their mobile plan over 16% can go **** themself. ***** robbing bastards. Lost a 20+ year customer.

  • _RDFP Constantine Binvoglio (@_RDFP) reported

    @O2 nice to see I’ll be getting a 17.3% increase to my phone bill for exactly the same service. Doing you’re part for the cost of living crisis 👌👌👌🙄