O2 Outage Report in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Middlesbrough, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	3 days ago
Hartlepool	Internet	1 month ago
Stockton-on-Tees	Internet	2 months ago
Stockton-on-Tees	Phone	3 months ago
Stockton-on-Tees	Internet	7 months ago
Stockton-on-Tees	Wi-fi	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  ✨Lisa McGrath (@lisaall79) reported 7 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Simon Clayton (@SiClayton) reported 7 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  laura (@lauramckeown__) reported 9 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Luke Hockborn (@LukeHockborn) reported 9 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Rave With Dave UK (@ravewithdaveuk) reported 14 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Martin Walker (@martinwalker100) reported 15 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  Chris W 💙 (@cawalton7) reported 15 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  Gary Nolan (@gaznolan) reported 22 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  ✨Lisa McGrath (@lisaall79) reported 32 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  @thegilesfamily (@thegilesfamily2) reported 38 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Chris W 💙 (@cawalton7) reported 39 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  Lynn (@XLindyLou) reported 40 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 42 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Lisa-marie Donladson (@lisamarie0164) reported 52 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Laaraib (@laaraibk_) reported 53 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  David Taylor (@david198623) reported 54 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  John (@JohnJackson010) reported 56 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  Nick Bishop (@NickBishop1) reported 57 minutes ago from Skelton and Brotton, England

  @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

• 
  Sarah Sinclair. (@sarannesinclair) reported 60 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝕃ouis 𝔾audencio (@LouisGaudencio) reported 7 minutes ago

  @O2 hi, I cancelled my contract last month & transferred my number to my new network but I need to pay my final bill...but I can't log in anywhere to do so, as I no longer have an o2 number...any suggestions? Don't wanna get arrested for not paying x

• 
  Claire (@xClairexCx) reported 9 minutes ago

  @RoyalMailHelp @O2 is it normal for neither of you to take responsibility for an item that has gone missing after being posted at a post office in @O2 packaging?! Your post office adviser never gave me a tracking number just proof of postage! This was coming up on 2 weeks ago!!!

• 
  I (@turkishabodes) reported 9 minutes ago

  @O2 hey why is the service so poor in my area today?? No warning on your website! What’s going on?

• 
  Ian Hunt (@IanHunt77) reported 12 minutes ago

  @O2 Hello. Can you help, please, with a missing priority offer. Registered for Disney but haven’t had the subscription confirmed

• 
  ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 16 minutes ago

  @O2 can you help me please

• 
  Steven Nash (@nashienet) reported 16 minutes ago

  I call back and outline my problem. Again. In detail. The @o2 adviser then transfers me to the fraud team line. An recorded message says: "Due to the outbreak of Covid 19 the fraud team are only contactable via email" And then it hangs up.

• 
  Lovetotravel (@travelwizwife) reported 18 minutes ago

  @O2 @ofcom I have 4got10 my pwd. Yr site sends me to a step to answer a security question which I can't rmmbr. This means I will nvr be able to reset the pwd. Oh, yr agents either hang up or transfer me to the wrong dept. What do I do🤔 #CustomerService

• 
  Carlos AKA Baby Jesus (@CarlosAKABabyJ) reported 21 minutes ago

  @O2 No help needed, was just a bit annoyed at getting 2 text messages on Xmas day reminding me about my bill which I have DD set up for. I was just being grumpy, I understand it’s automated and computers don’t celebrate Xmas so no worries 🎄

• 
  tracey scanlon (@traceyscanlon1) reported 21 minutes ago

  @O2 need to speak to someone ASAP regarding data , the automated service is not working properly please help

• 
  Simon (@nomisrrek) reported 22 minutes ago

  @O2 the last time I had to deal with your phone help is was the same situation. your stores are closed why have you not invested in more staff working on the phones