O2 Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS5 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Middlesbrough, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 6 days ago |
|
Hartlepool
|
Internet | 1 month ago |
|
Stockton-on-Tees
|
Internet | 2 months ago |
|
Stockton-on-Tees
|
Phone | 4 months ago |
|
Stockton-on-Tees
|
Internet | 7 months ago |
|
Stockton-on-Tees
|
Wi-fi | 8 months ago |
Community Discussion
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O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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John (@JohnJackson010) reported from Thornaby-on-Tees, England@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Laaraib (@laaraibk_) reported from Ingleby Barwick, England@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, EnglandHey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha Simmonds (@tasha_simmonds) reported@O2 Once again O2 costumer support is a joke it’s been over an hour and still no help
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DJ Trademark (@DJTrademark_UK) reported@o2 it’s 2025 and you still can’t get 5G (or even 4G), in Norfolk. Waste of time letting you know where as apparently “we have no issues in that area”. Lmao. EE is calling. .#O2 #shitsignal
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Sammy 💚 (@SammyLouisee_) reported@O2 I need some help with a email I have received
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D (@djryan999) reported@Monkey__hanger @O2 Did you ever get this sorted? Currently having the same issue
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Rob Stevenson (@RobS_Kingmakers) reportedO2 mobile coverage down since last Friday. Can't do anything about it. Just says they're 'working on it'. No update. Still taking my money though. The reality of dealing with huge businesses that are completely detached from their customers @O2
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Kuldeep Wadhwa (@ammaskuldeep) reportedMoved to @O2 thinking it would be a good network, but its rubb*sh. Calls get disconnected for no reason. #O2 #badNetwork
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Leyton Wylde (@Wildster180774) reported from Erith, England@dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬
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Josh (@stone_hotm) reported@O2 please reinstate my service!! I can't use my phone even though I paid my bill days ago!
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~❀𝒦ℯ𝓁𝓁𝓎❀~✨💖 (@kelly_xm_) reportedI understand she must be asked the same question over and over but that was the extent of her so called customer service. When the phones eventually do come in stock il be going else where to the shop at the o2 arena as they are much nicer there. @O2
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Josh (@stone_hotm) reported@O2 I keep trying to too but no one seems to be able to help!