O2

O2 Outage Report in Middlesbrough, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Middlesbrough, England 05/05/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Guisborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomGuisborough Phone
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees Phone

Community Discussion

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O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MichellePalfre4 Michelle Palfreyman (@MichellePalfre4) reported

    @O2, Hi there, Trying to use o2 priority to get discount tickets to a show and the discount doesn't work. I had to go back and now it won't recognise the code... Help...

  • JonnyPerks Jon Perks (@JonnyPerks) reported

    Thanks @o2 probably the worst experience of getting a new phone I’ve ever had - at every stage

  • WoodyWoodywhoo Woodywhoo (@WoodyWoodywhoo) reported

    @O2 I'm still waiting for someone to get back to me I've now been on hold for 46 minutes outstanding performance you cant even provide me 4g 3g or anything no phone signal were I live and you've known about this for the last two months let's talk @EE it's time to jump ship

  • WoodyWoodywhoo Woodywhoo (@WoodyWoodywhoo) reported

    @O2 you have the worst customer service I've ever received they are happy for me to pay for a service they can NOT provide and don't even KNOW when it will come back on AND NO YOU DO NOT UNDERSTAND MY FRUSTRATIONS OR YOU WOULD DO SOMETHING ABOUT IT @EE I'll be call in tomorrow

  • sipcfc79 Simon Powell (@sipcfc79) reported

    @VMO2News Hopefully you have @O2 customer service & not the ever abismal @virginmedia customer service

  • FinancialViewUK Financial View (@FinancialViewUK) reported

    @O2 hi, My membership is frozen. I have tried to pay multiple times. It won't take the payment. I can't use the membership. Can you cancel it if I can't use it?

  • RachhGrayy Rach 🐝 (@RachhGrayy) reported

    @O2 please sort your signal out I've not had barely any for weeks now, same for everyone in my house

  • Phonemast 📶PhoneMast (@Phonemast) reported

    Just noticed @O2 has gained pp for a 22m mast in Barnehurst golf course. I really hope @Vodafoneuk join this site as it will fill a big hole in poor coverage, otherwise I may have to consider changing provider on completion!!

  • Linkmarine15 《⬡》 $link ¥ou ₩!n 《⬡》 (@Linkmarine15) reported

    @O2 I did ur guide and sent many reports that ots down! Seems even here ur advised to pass the buck! I live in clear sight of a tower so that will help u because if ur asking where means likly no one else is getting a good service! U work it out or make ur reports and repairs final!

  • forestzoe zoe potts (@forestzoe) reported

    @O2 trying desperately to report some form of fraud, for a cancelled account. Going round in circles. Had everything from being cut off, transferred to 4 depts, transferred to recorded msg and everything in between. Your service is appalling and I'm no further along