O2

O2 Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Middlesbrough, England 03/29/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Middlesbrough, England

The most recent O2 outage reports came from the following cities: Middlesbrough and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomHartlepool Internet
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi

Community Discussion

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O2 Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IronRich237 Rich Jones (@IronRich237) reported

    @O2 Both. Currently stationary and struggling for signal to get online. Trying to make calls out of my home address is a struggle to, keeps dropping out constantly

  • IainDougan Iain Dougan (@IainDougan) reported

    @O2 I’ve tried that it hasn’t made a difference. Can you confirm what the number is to call O2 from overseas as I am having issues connecting

  • jonnyellis74 Jonathan Ellis (@jonnyellis74) reported

    @O2 No one has come back to my DMs, and the problem is unresolved. Can someone help?

  • IronRich237 Rich Jones (@IronRich237) reported

    @O2 Yes I’ve checked that multiple times. It’s not just my phone either, my family has 2 other @o2 iPhones and they struggle for signal at home to. This has been going on for weeks #unhappywithservice

  • iamcalledJess1 Jessica (@iamcalledJess1) reported

    @O2 can I ask why I have no signal on my phone please? I dont want any links to try and resolve it as I've reset and turned my phone off multiple times.

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • RegRegan0 Reggie 🔴 (@RegRegan0) reported

    @O2 The ONS don't use it as an official statistic anymore. They call it “a very poor measure of general inflation at times greatly over estimating and at other times underestimating changes in prices and how these prices are experienced.” You'd 100% use CPI if it were higher

  • Marcus_Rollins7 Marcus🇧🇧🇮🇹 (@Marcus_Rollins7) reported

    @O2 hi, I’m having issues using my odeon free ticket on the website, any advice?

  • Rosstifer7109 Ross Currie (@Rosstifer7109) reported

    Anyone else on @O2 not receiving text messages? Been like that since last night and had issues last Thursday & Friday

  • laceysucksss lacey (@laceysucksss) reported

    @O2 are literal **** ? tried maybe three times now to shut my dads account who died a MONTH ago . they told me the bereavement team is great had no reply for weeks now ????