O2 Outage Report in Middlesbrough, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Middlesbrough, England
The most recent O2 outage reports came from the following cities: Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samyoull_) reported
@O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?
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Benjamin Worsley
(@wobble46) reported
@O2 Customer service is so bad,wait all day to upgrade on WhatsApp then because I couldn’t reply within 10mins,I get transferred to a sales bot & then I wait 3-4 hours for an advisor & they can’t wait 15 mins for me to reply and transfer me to a sales bot 🤬
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Jade Elizabeth (*JD*)
(@JadeLizabeth_x) reported
@O2 shouldn’t we be entitled to some sort of compensation given we’re paying for a service we’re not receiving and o2 seem in no rush to fix this for us?
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Martin wood
(@m4martin0) reported
@O2 hi cancelled my volt bundle with VM and also with o2 but have been sent a bill for the whole contract Now I was told that the Cooling off period was 42days I can afford to pay over £400 for nothing please help I can get through on the telephone or web chat Ta martin
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Vince Whitebread
(@VWhitebread) reported
@O2 Worst company for Customer Service. Upgraded to new phone, but O2 said my Date of Birth incorrect. Online won’t let me change it and cannot get through to CST. Pathetic for a phone company.
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Georgie Colley
(@GeorgieMaley) reported
@O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!
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AshiePleb
(@AshiePleb) reported
8 hours later and still with no service from @O2 and according to the support agent I spoke to nobody has even been out to check the mast.. love paying for a service I can’t even use.. very disappointed.
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Vincent 123
(@VincentB1019) reported
@EnglandRugby @Springboks @O2 So we have 5.x 2nd row players in the team.. 2x 8s and 1 x7/6...I don't know who is responsible for player welfare but I certainly hope they put an arm around Jack Willis.. Done absolutely nothing wrong.. EJ does more damage to players confidence than anyone in the game. Shocking
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Martin wood
(@m4martin0) reported
@O2 does anyone actually work in you customer service department I’ve been waiting over an hour and thirty mins
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Darren Wright 💙🇺🇦🇬🇧
(@madmac2003) reported
@kylesoo @O2 Same with @ThreeUK very poor