O2 Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (20%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Darlington, Stockton-on-Tees and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Stockton-on-Tees |
Phone | |
| Billingham |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Phone |
Community Discussion
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O2 Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Wilson
(@willowsafc81) reported
@O2 I've been trying to bring my number to o2 but having no joy can you help please
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Hannah
(@JimmyFunky) reported
Hey @O2 Anyone available to help me out with something?
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Holly '8 Cats' Brockwell
(@holly) reported
@Lazysod @O2 If your phone can't do a good black cat pic, it's a bad phone. End of.
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Dav1212
(@Vad002) reported
@O2 phoned yesterday sorted my payment out said it would be paid on the 4th customer service said that's fine just checked my phone and I've been cut off .... brilliant
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Julie KINGMAN
(@YBG66) reported
@O2 @LBGplc #Frustrated😡 My mobile phone stopped working last Saturday & between you 2 I must have spent 5 hours on the landline trying to get help! Not good Customer Service
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Fatboy_Rob
(@Fatboy_Rob) reported
Hey @O2. I cannot make any calls or receive texts after getting a message about Wifi Calls being switched off yesterday. There is not route to solving the problem online or My O2. Please help!
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Sophie Jo Stone
(@sophiejhar) reported
@O2 I’ve already explained. I’ve had 4 o2 phones break! The repairs team will take my phone for 2 weeks (I need it for work) then claim water damage. Joke of a company
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Lloyd J Hawken
(@spankyrogers) reported
I have to say I used to think @O2 were a decent company, its a shame that the service i am getting get worse by the week, they have had my phone for weeks and it was meant to be 3 day repair, they dont have a clue what they are doing
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Chaos
(@Clhaos) reported
@O2 I can’t receive any texts, but I can send them with no problem. What can I do?
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Therapyjac
(@therapyjac) reported
@O2 Disgraceful Customer Service. All I require is a confirmation letter for my mortgage provider. Nobody will help me ! A simple request and as a consequence it's putting my house move into serious jeopardy. Please sort it out now ! 3 weeks of stress!! #o2 #poorcustomerservice