O2 Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
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O2 Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe 💙
(@Joe1080p) reported
@O2 is there anyone I can speak to that actually knows how to do their job and can fix my new account? Got a phone I cancelled, and my old number has been ported over after I told them I didn't want it to be and I was told it wouldn't happen.
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 I have now with the help of the nice people at the o2 shop worked out there is a fault with the phone. This phone was given to me in February by @O2 insure. They are refusing to fix it without me paying an excess. I did not cause this problem. The phone was faulty.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Miles Cooper
(@coops_92) reported
@O2 is there a problem with number porting? Lost service on my old sim and my current one so I’m unable to call customer services…
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rOsH
(@roshKrish) reported
No response from customer care. Who can help me on a bill? @o2
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Finn Houlihan
(@HoulihanFinn) reported
@O2 please can you provide all your new O2 customers with an update on your porting issue. Save us all wasted time making pointless calls to your call centre. #help #sos
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Syed Ali
(@s_e_ali) reported
@O2 - please could someone help? I returned a new device after a 2 days as I wasn't happy with it - but the refund still hasn't been processed yet? Royal Mail tracking shows as delivered to your returns centre 8 working days ago. Used the returns Jiffy bag you provided.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have a quick question can O2 disconnect an customer’s contract without their permission?
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Chad
(@Chad25216451) reported
@O2 How about you offer customers better signal quality and not pocket our money and offer just 3G or EDGE!!!
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🇬🇭💕
(@LuciousXVIII) reported
@O2 I appreciate that but I pay my o2 bill to be able to receive calls 😔 using WiFi defeats the object of paying you for a service that should work