O2 Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees, Redcar, Middlesbrough, Newton Aycliffe and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Redcar |
Phone | |
| Middlesbrough |
Internet | |
| Newton Aycliffe |
TV | |
| Stockton-on-Tees |
Total Blackout | |
| Hartlepool |
Phone |
Community Discussion
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O2 Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SG
(@S_Goodson1) reported
@O2 I refuse to believe the ODEON deal sells out in less than a minute. I never had a problem getting it in the past. What is happening? Please don’t reply that they go fast, that’s your reply for every one that asks you.
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Jodie Adlam.
(@jleigh1993x) reported
@O2 Help please! Whenever I try and call my voicemail (currently one to listen to) or dial 202 to get support from you my phone ends the call immediately without dialling. Seeing the notification is driving me crazy! I can dial out to other numbers. Please help!
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Geoff Jackson (blue tick)
(@zigojacko) reported
@O2 Well I've had O2 insurance before whilst my handset came from O2 via Aerial Direct 🙄 Never mind, I will find a third party...
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🌱 Kez: 🌼n The Plot 🍃
(@fromplot2plate) reported
@O2 I registered for updates last night. It said engineers are likely to be on the case. But they either are or they are not? If I have no signal how can the school contact me if there are problems with my child? How can we run a business with no signal when customers can’t ring us?
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Chris Winship
(@ChristWinship) reported
Wondering if @O2 will ever have a stable connection? Just seems to be going from average to dreadful in the last year. Lots of areas where the connection drops to H+ or just doesn't work despite saying 4g. Bath in particular is horrendous. I know plenty of that will be leaving!
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LCSOD
(@leanne_lcsod) reported
Disgusting customer service from @O2 dad has been a customer for years & had the most dreadful service regarding an upgrade and new phone.
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Claire Dunford
(@rainbowclaire) reported
Hey @O2. I'll be honest, I'm getting a little miffed. This is the second time this month we're I have been without any mobile signal at home due to issues with the mast. This has been particularly problematic as I have started a new job, working remotely
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Jasmine
(@JasmiineReign) reported
@O2 hello! I’ve just had my monthly phone bill come through - it’s £53… i pay £8 a month. It says I’ve used £32 of international data on 16th November (I haven’t), can you help?
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MDM 💙
(@TheMakedah) reported
I truly don’t believe @O2 loves me because why is my signal struggling today??? 😢
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Chris H
(@Homer0061) reported
@O2 on the phone again to your customer service. Quoted at another 30 minutes wait. Do you have that many unhappy customers? The reception in by local area is terrible and 4G is very slow. BS27 area.