O2

O2 Outage Report in Ingleby Barwick, Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ingleby Barwick, Stockton-on-Tees, England 11/01/2025 18:20

November 01: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulhayward200 Paul (@paulhayward200) reported from Wendens Ambo, England

    @O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.

  • AlanReeve2 Alan Reeve (@AlanReeve2) reported

    @O2 great company, great service, good signal but why is your hold music such awful quality? It breaks up and is full of white noise. It's kinda like a bricklayer living in house that's falling down, not a great advert.

  • Qaadka ⒿⒶⓈⓄⓃ™ (@Qaadka) reported

    @O2 I need to speak to someone who will actually help me. I have been on the phone with your awful customer service team for a total of 6 hours now over the past 6 days trying to get problems fixed that your agents have created. I have been hung up on more times than I can count

  • Kimberleysn94 Kimberley (@Kimberleysn94) reported

    @tatiana48536425 @O2 @O2 just dm’d, after being cut off on the phone and online chat I just want to report a problem

  • charli_bigspuds Charli (@charli_bigspuds) reported

    @O2 Nope! This is what I mean I've never had this much trouble and twice my services have cut off because of late bill payment but then even trying to pay it it's a nightmare

  • tiatto1 Phil (@tiatto1) reported

    @O2 So how do I know that you’re doing this as I’ve been a customer with you for much longer than 8 years. Care to share please? I would like to know if I am affected and if you have been overcharging me. I’m sure you wouldn’t have contacted me if I hadn’t contacted you first 😡

  • ZeldalinkKing Lind (@ZeldalinkKing) reported

    @O2 am trying to reinstate data sharing after upgrade... Whatsapp chat/online chat all say I need to call.... after hours trying to get through on the phone I finally beat the algorithm - and was in a que to speak to a real person - and 10 mins later the line was cut.. help!

  • Chiana101 Sarah Soden (@Chiana101) reported

    @O2 if you think I would ever subscribe to Disney+ you must be insane @disneyplus Never! #WeLoveGinaCarano #GinaCaranodidnothingwrong

  • DaviniaPartrid1 Davinia Partridge (@DaviniaPartrid1) reported

    @O2 local phone mast down since 6pm Wednesday! Isolating people who are already struggling. When will it be fixed!

  • GemmaMaguire14 Gemma Maguire (@GemmaMaguire14) reported

    @O2 so, just held for 24 mins to speak to James Wilson customer services manager ( given these details from your customer services representative Michelle) only to be told by Basil ( another customer services representative) that ‘ I don’t know any James Wilson’,he cut me off