O2

O2 Outage Report in Ingleby Barwick, Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ingleby Barwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ingleby Barwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ingleby Barwick, Stockton-on-Tees, England 02/05/2025 03:40

February 05: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ingleby Barwick, England

Latest outage, problems and issue reports in Ingleby Barwick and nearby locations:

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendanClay666 Brendan 🏴‍☠️ (@BrendanClay666) reported

    @O2 I need help cancelling my current tariff. I’m not under contract just a pay monthly sim only deal. The upgrade options given to me on myO2 are terrible compared to virgin so I’d like to give them a try

  • albaoutlander . (@albaoutlander) reported

    @O2 seems like my signal has gotten really poor of late ( home & work) anything going on? ( yes, tried airplane mode on/off , restarting etc)

  • Eliallots ELIJAHALLOTEY (@Eliallots) reported

    @McGill182 @O2 Had the same problem this is really annoying

  • ThisIsUMZE UMZE (@ThisIsUMZE) reported

    @O2 Further More @ThreeUK can do this in a matter of minutes and their support team don’t even speak English 😮😮 @O2 just give up … rubbish network and **** service

  • Irons_FPL StressyFPL (@Irons_FPL) reported

    @ElaineEdwards13 @O2 Had the same issue since Friday losing business every minute my number is not active for & not been told oh it’s will be done by today, by 6pm ect nothing it’s been 4 days

  • aditib13 Aditi Bhandari (@aditib13) reported

    @O2 @TheO2 - I wasn't told of the 1 time connection fee of 80 Euros during the purchase of a German postpaid sim at official o2 store in Munich. Your customer care team told me that I can get out of the contract within 14 days of purchase . But the store is denying . Pls help.

  • ThisIsUMZE UMZE (@ThisIsUMZE) reported

    @O2 Yeah not good enough … 7+ days and now I’m being told another 5 you must be joking I will be sending you the invoices for the work I’ve lost out on because of poor communication on your end

  • Nicola1711 Nicki Shepherd (@Nicola1711) reported

    Just been hit by a massive bill by @O2 for using the travel bolt on whilst on holiday when my data was turned off and did not send or receive texts or calls. Completely fobbed off...worst customer service I have ever encountered.

  • rodolfoamar Rodolfo Amaral (@rodolfoamar) reported

    @adeviantllama @O2 3 weeks in a row now I’m not able to get a ticket. Fix this app @O2

  • CloudJKay Jon. Just Jon. (@CloudJKay) reported

    @O2 Do you think that 4 hour support chat response times are adequate? It’s pathetic. Hire some more customer representatives!