O2

O2 Outage Report in Skelton and Brotton, Redcar and Cleveland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Skelton and Brotton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Skelton and Brotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Skelton and Brotton, Redcar and Cleveland, England 10/08/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Skelton and Brotton, England

Latest outage, problems and issue reports in Skelton and Brotton and nearby locations:

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • NickBishop1 Nick Bishop (@NickBishop1) reported from Skelton and Brotton, England

    @O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • cawalton7 Chris W 💙 (@cawalton7) reported from Middlesbrough, England

    @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oliviatudor4 olivia tudor (@oliviatudor4) reported

    You are literally the worst @O2

  • VickyWilton3 Vicky Wilton (@VickyWilton3) reported

    @O2 I have just sent a dm, if I could get some support please? Thank you

  • Aviatoradam Adam (@Aviatoradam) reported

    @Supersi1 @O2 Fantastic customer service 🙄

  • mawapr Mr MWP 🏳️‍🌈 (@mawapr) reported

    @O2 So @O2 I wrote to you with an explanation over 24 hours ago, but nobody has been bothered to respond to me! So much for great customer service! #Disappointed

  • JadeLizabeth_x Jade Elizabeth (*JD*) (@JadeLizabeth_x) reported

    @O2 I’ve just spoken with a colleague and the mast has been down since October 17th meaning i can’t make or receive calls! Of course i got cut off from your colleague due to signal.. stop just taking our money and fix the mast?!

  • theaminnuri ✮ thea MET DPR ✮ 𝗳𝗮𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 (@theaminnuri) reported

    @StephanieWooton @O2CityHall @O2 seems like the whole o2 site is down cause there's a presale happening for a kpop show at the o2 arena and my friend said its not working for that either

  • __eyii Eyi Baby 🇳🇬🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__eyii) reported

    @TheO2 @O2 what do you guys think I’m actually paying my bill for??? The priority app is not working. Hello?

  • philthDr Philip Walsh (@philthDr) reported

    @O2 Filled in port information form on your website over the weekend (moving from 3 to o2). This morning, lost o2 service. 3 service died at about 7pm. No sign of O2 returning. Never got a text message about porting. Now have no service with either network! Help?!

  • MammyMeow Claire Tuthill (@MammyMeow) reported

    @O2 Been over a week since I initially reported the problem.

  • Joanielooney Jo (@Joanielooney) reported

    I’ve climb some of the remotest areas of the Himalayas with full 4G signal…compared to a train ride from Portsmouth to London where apart from around each station there is no service until Woking. Sort it out @O2 there is no reason why you shouldn’t have the country covered!!