O2

O2 Outage Report in Penzance, Cornwall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penzance, Cornwall, England 05/08/2025 08:55

May 08: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HalesowenBaggie Matthew Fleet (@HalesowenBaggie) reported

    A heads up for all customers it appears the data usage feature on the @O2 app is down #O2 #O2App

  • JimConnolly Jim Connolly (@JimConnolly) reported

    Worst #CustomerService I have ever experienced? I've been a @tescomobile customer for 1 month & they've set a new low. The level of incompetence / disinterest from their 'chat' support and phone support is mind-blowing. Sorry I left @O2 Don't switch.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 That doesn’t answer my question. I get reference code 14 when trying to reconnect my watch after resetting it. Had no luck with customer services.

  • X20rachel09X Rachel (@X20rachel09X) reported

    @O2 I can't even thank you guys enough, my mum took a contract out with you guys brand new iPhone, she unexpectedly died a month later, not only did you cancel the contract but you also refunded my dad money and let him keep the phone. Forever grateful 💐

  • IainSMacPherson Iain S MacPherson (@IainSMacPherson) reported

    @O2 This problem gets worse each time we travel to Italy with our iPhone 12s and O2. No network now at all.

  • mstorilau Tori Lau (@mstorilau) reported

    @O2 Hiya, I'm getting a busy signal when I call you from abroad. I got through before you officially opened to the voice command, but not now. What's up with that?

  • viranrpatel Viran Patel (@viranrpatel) reported

    @O2 I am currently in France and my mobile data doesn't work. I've followed all your help guides and nothing works.

  • gazza_kjones gareth jones (@gazza_kjones) reported

    @O2 @danyologic @O2 sorry to hijack this, can you please dm me? I have an issue I need help with

  • SAlNTDYKE grace (@SAlNTDYKE) reported

    @O2ApolloManc @O2 i pay for o2 purely for o2 priority and you have got rid of the priority queue???? why and how i have a priority ticket and i pay for your service for this

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.