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O2

O2 outages and service status in Penzance, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Penzance, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • BrownieLB_1
    Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • raymond_badgery
    raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • loupop81
    Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 Thanks I've been checking since last week, apparently it should finally be back tomorrow, but not having a phone for 5 days without warning is very poor service

  • injuredcyclist_
    Tracy Kydd (@injuredcyclist_) reported

    @O2 Thanks phone not working in hospital so on a kindle will deal with this when I get out of hospital in a ton of pain right now

  • LilHay
    Hayley Laura (@LilHay) reported

    Hands down the worst customer service ever @O2 over 24 hours to even respond. Still not sorted the issue. Absolutely ridiculous

  • imran_lakha
    imran L (@imran_lakha) reported

    @O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12

  • cruisewithsoph
    Cruise with Sophie (@cruisewithsoph) reported

    @O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.

  • BaillieMansell
    Baillie Mansell (@BaillieMansell) reported

    @O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳

  • DBposer
    tom (@DBposer) reported

    @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

  • christwine3
    Chris Thompson (@christwine3) reported

    @O2 @Toni_Joyce @O2 I need account help while oversees