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O2 outages and service status in Penzance, England

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  • O2 generated 0 outage signals in the last 24 hours around Penzance, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • BrownieLB_1
    Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • loupop81
    Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • raymond_badgery
    raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all

  • WezG
    Wez G (Taylor's Version) (@WezG) reported

    Your customer service say they cannot verify my account @O2

  • igoham1988
    iGoHam89 (@igoham1988) reported

    @O2 I posted about an issue I've been having for over 4 months now and the fact no one seems to want to get it resolved. I was told to send a DM and you guys will make sure it is dealt with. I sent DM few days ago and ain't heard anything, not even acknowledgement of recieved DM.

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • TomSoede
    Thomas S - Clarity (@TomSoede) reported

    @O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help

  • cs1817288909721
    cs1817288 (@cs1817288909721) reported

    @O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.

  • martinallen78
    Martin Allen (@martinallen78) reported

    @mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.

  • tsamtruk
    Tsering Passang (@tsamtruk) reported

    @O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.

  • MCR_ADM
    Adm (@MCR_ADM) reported

    The only time you can get reliable @O2 signal is by going to Europe. Anywhere in the UK. It will show 4G / 5G and you get naff all. “Maps offline” Music struggles to stream. Horrendous.

  • kazza7891
    Karen Dawson (@kazza7891) reported

    @O2 please can someone resolve my complaint. No one takes responsibility or ownership. Just interested in closing the complaint. Pls listen and understand how frustrating & upsetting it is to be told different things each time you call and over 15 hours so far! Very upset