O2

O2 Outage Report in Penzance, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penzance, Cornwall, England 01/01/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidAt23993937 David Atkinson (@DavidAt23993937) reported

    @O2 What about your customers who have are having issues with your customer services so much so there tempted to go public

  • dompyone LL (@dompyone) reported

    @O2 This problem is here for months now, the service is useless, but the bill arrive without failure.

  • VelcroCow2 Martyn Warren (he/him) (@VelcroCow2) reported

    @O2 They are 087 numbers, but other networks were waiving the network charges at some stage last year, presumably when people were unable to visit hospitals in person.

  • djlangley djlangley (@djlangley) reported

    @O2 Volt has been launched without proper systems to deliver it and without sufficient training for your staff. I’ve been given the wrong information on several points by online chat and had to cut and paste from your own website to help them understand

  • gjtaylor69 Gary (@gjtaylor69) reported

    @O2 are you bothered about customer service. As my experience with you so far indicates otherwise.

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!

  • west_techie Owen (@west_techie) reported

    Wondering how many more @O2 customer service departments, I am gonna be passed to resolve an issue nearly two months old.

  • EmVonk Emily (@EmVonk) reported

    @o2 had so many issues with 4g recently it’s actually a joke, paying for my contract and not getting anywhere near what I’m paying for!!

  • KundoCub Denzil (@KundoCub) reported

    When I was a kid there was a number you could ring to hear the latest music. Now it's just called @O2 customer services.

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling