O2 Outage Report in Penzance, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penzance, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Robinson
(@SallyPepper01) reported
I have been held in a queue for 20mins @O2 and then the call operator went to answer the call and cut me off. I would hope your customer service is courteous enough to call me back now!! 😡
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Danny Burnell
(@Fevtruckdriver) reported
Looks like it going to have to be the ombudsman now for @O2 obviously unable to honour your cancellation policy on the cooling off period that’s causing me problems 3 times now Iv been told it’s cancelled and you keep trying to take the money and it’s appearing on my credit file
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Danny Burnell
(@Fevtruckdriver) reported
@O2 hi I have an issue with an account I cancelled in the cooling off period that has now appeared on my credit file can you help please Iv been assured by your staff it’s cancelled but obviously this isn’t the case
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Josh Isaac
(@JoshIsaac3) reported
@O2 your customer service is absolutely shocking!
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Spen Reeves
(@spenBR) reported
@O2 ive had no service any all morning, any danger ?
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Samantha Hallam 💙
(@Design_andMedia) reported
@O2 Hi, I’m currently on hold. Have been now for 20 minutes. I just need to speak to someone to help me help my Dad whom I can’t help in person due to Covid restrictions. Is anyone going to help or should I advise him to cancel his contract! #O2CustomerService
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josh
(@dietcokerehab) reported
@O2 Hi, I can’t get any 4g on my phone (only 3g and E). I have restarted my phone to no avail and I have checked your signal checker and it says it is fine.
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JohnnyD
(@Johnnyd6987) reported
@O2 Useless customer service, is it that hard to switch an airtime plan! Paying way too much and you lot don't seem to want to help
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Ellen Parker 💙💙💙
(@EllenParker6) reported
@O2 we had the 6 months of @disneyplus off you and want to cancel before the subscription is paid for but cannot find how to cancel it. Can you help
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Beatrice
(@Palmadoodle) reported
I didn't realise that transferring my number to a new account would mean that all my saved voicemails would be lost. There are people whose voices I will never hear again and I am devastated. cc: @O2