O2 Outage Report in Penzance, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LIK, SIK,ABK,LBK
(@liksik) reported
@O2 I was the victim of fraud in October. They removed my spend cap and this wasn’t re applied when the fraud team handled the case, I wasn’t aware of this and travelled abroad so charges were added. I have spoken to the customer service and fraud team who keep telling me they
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sue
(@sooze74) reported
@O2 I’ve recently got a new handset and e-sim but I can’t make outgoing calls can you help?
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Chris🇬🇧
(@chrisharley1994) reported
@O2 I’ve spoken to 02 this morning as it’s still not working #day3, I’ve asked for a replacement sim to see if that helps but. You really need to get the phone masks working
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Hollie Smith
(@HollieSmit65054) reported
@O2 I was promised a call this morning @O2 @O2support_chat still waiting for that call…. I have DM you as well nothing back. Terrible service!
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nicolas anderson
(@nicolasanderso1) reported
@O2 @drunkenmunky86 Shocking service and signal from 02. That’s why I ported out and left. Shocking customer service too forever on hold when there’s a problem
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sue
(@sooze74) reported
@O2 Found the issue my calls were barred from when I lost my other phone I’ve fixed it now :)
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Fearghas’s Mum
(@fearghasmum) reported
@O2 hi there. Can you please advise how I cancel the data plan associated with my Apple Watch. Thanks.
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amanda
(@amandac46) reported
@O2 Yes but why does virgin media going down affect us on o2 mobiles? you should resolve this as you will loose customers
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Antlad
(@Anthony07244425) reported
Hi @O2, could you provide me a contact number to bypass your diabolical switchboard service to actually speak to someone please ?
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lou blackamore
(@BlackamoreLou) reported
@o2 no signal, have reported on several devices yet it says no problem in the area?