O2

O2 Outage Report in Penzance, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penzance, Cornwall, England 11/03/2025 10:55

November 03: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nonYA28854821 nonYA (@nonYA28854821) reported

    @o2 you are starting to irk my soulllll. Why has your network been so unstable recently?!! My internet is doing ALOT of thinking and I’m irritated. I’ll soon check in with @EENetwork

  • persona_llytae THEY GAVE IT TO THE WHITE MAN BON IVER (@persona_llytae) reported

    @O2 i need a pac code but the pac code text is not working? I've also dm'd with more info...can you please help

  • lucysandford Lucy Sandford (@lucysandford) reported

    @O2 I’ve just opened a new account with you but my old number doesn’t look like it has been moved across. PAC code was supplied. Can you help please?

  • F_U_B_A_R_10 Jamie Harkin (@F_U_B_A_R_10) reported

    @O2 I have come back from abroad, and my SIM card is not working, so I can't sign into myO2 account.

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 utterly useless. Changed tariff today, new 18 month sim only contract. Why do you then get rid of the iPhone bolt on. That you can’t put back on with the app (even though it says you can). 30 mins on hold and I give up. Cancel the contract, I’ll go with literally anyone else

  • KennyStoddart Kenny Stoddart (@KennyStoddart) reported

    Come on @O2 got through to customer service quick to cancel contract, told I’ll be on a short hold... 50 mins later, still on hold to get a PAC code.

  • SimonBev2011 Simon Bevo (@SimonBev2011) reported

    @O2 Its my second bill. As I have shown you, the addition charges are down as vat. What I am trying to establish is why I am being charged vat on a tariff that is advertised as £20. Can I please dm you my details to look in to further.

  • lucysandford Lucy Sandford (@lucysandford) reported

    @O2 I’ve tried calling your #customer so called help team they don’t understand. Can you please #help? I need to PAC my old number across #notagoodstart

  • fevbae_ #ANGLOPHONECRISIS 🇨🇲 (@fevbae_) reported

    @O2 is genuinely the shittesy network after three I swear these people are charging me £80 a month and my internet Barry ******* works. They'll get a lap dance from Beyoncé before I pay this months ******* bill kmt

  • Wee8182 Leanne Potente (@Wee8182) reported

    @O2 why is your customer service line not working? How do customers resolve any issues when they can’t speak to anyone! #CustomerService #PoorCustomerService