O2 Outage Report in Penzance, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sean McLuckie
(@sean_mcluckie) reported
@LottieBenton_ @O2 No problem
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Wellsie
(@Tweeter_Of_Two) reported
@O2 How about you sort out your network and stop making excuses. @threeuk were better than you.
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Hoops
(@hoops__45) reported
The @O2 saga continues. They have put a default against a closed account due to THEM making an error. (They admitted this) - this is an issue as I’m trying to get a mortgage right now. Having spent many hours (over 3hrs on hold) trying to contact them I got the account (1/4)
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ℕ 𝔼 𝔸 ❤️🔥
(@nicxakn) reported
@O2 I’ve replied if you’d like to take a look? Your online chat service via the app has been pretty useless so far.
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Chloé Geoghegan (she/they)
(@chloegeoghs) reported
@O2 many hours more of holding and still no end in sight. @Ofcom can you look into @O2 failing to provide a working customer service line, meaning you can't get through to them when their service is failing. Access to support is surely a consumer right??
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TONY BATTY
(@jannertone) reported
@O2 what is going on with your coverage. I speak to people on the same network and have to call them back 4/5 times per conversation. Trying to have a conversation with someone is painful! #rubbishsignal
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Pad.A
(@P4DA) reported
@virginmedia Why does that not surprise tbh you’ve lost my business #virginmobile are shockingly poor I will go elsewhere and you’ve lost the chance of @o2 winning it either since you’ve tainted their name too so no #betterconnected from me I’m afraid - really poor service - disappointing
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Jamie
(@JamiePayner22) reported
@O2 genuine question , how come I had 4g+ , 2 bars and nothing loads up I.e Internet , and yet my work phone which is on EE has the same 4g+ same 2 bars and is a older phone , works straight away no loading problems what so ever ??
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wayne Tavit
(@WayneyoWayne) reported
@o2 I'm currently paying you for 90gb of data per month, but I've only been using around 20gb since November, because your network is so woefully bad. What is the minimum standard of service you are contractually obliged to provide, before I can claim money back or cancel?
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TONY BATTY
(@jannertone) reported
@O2 According to your area checker there is a mast that needs repairing and you will start that work at the end of this month! Is that right? Post code PL2. Doesn’t explain why my colleague in Salisbury is having the same issue with his 02 service though