O2 Outage Report in St. Ives, Cornwall, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Hewitt
(@martychupps) reported
@O2 worst customer service going, try messaging their help department and just ignored even though they say it would be an hour wait max, 3 hours later still waiting!!!! so I currently have a phone I cant call or text with
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Crossy
(@crossy33) reported
Right I’m off to my local @Isuzuuk dealer to buy a new truck and the drive around to every @O2 shop and tell them their network isn’t very good #WALvENG
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YubNub
(@PwettyLightsyay) reported
@Nico_Macdonald @O2 Hi Nico, Just had a call from V unhappy @ThreeUK customer saying she had received repeated recorded message calls from my mobile number that has clearly been used/spoofed... I've been experiencing the same as her for weeks; Looks like 3 & other network numbering ranges affected!
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Victoria Martin
(@Engineer_Ria) reported
So @O2 are 'upgrading' the network and our 'signal may come and go'. Except we've had no signal for 24 hours which also means I can't make @HSBC_UK card payments as can't get the authorisation code by text.. nor can I call them!
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Fleet Collective
(@FleetCollective) reported
@O2 my SIM is not picking up a service can you help ?
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Richard
(@Reisclef) reported
@O2 My wife can't print her bill, and it says "The account number in the target address is invalid." When I try to contact help, I can't find an answer, and don't see a web chat option. Does that even exist anymore?
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Nicholas Rogers
(@BigNick_Gaming) reported
@O2 cant praise a guy called Carl/Karl enough. Yesterday I messed up big time and he did everything he can to help me. If there's a way we can get him some beers on me let me know!!
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Lisa
(@lisaw5466) reported
@O2 @Apple have a phone that’s still in contract but not working
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J A S
(@Jxsminred) reported
@O2 Hiya. Promised a call back yesterday which I didn’t get, trying to call again, keep going through the voice activated annoyance just to get ‘Bye’ and the phone put down. How do I speak to a human?
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Red Steve
(@redsteve83) reported
@O2 Hi can you get in touch with me about the lack of signal in SE15 please. It's been out for over 6 months now and I'm getting fed up with having to make calls that drop in and out all the time when I can't use wi-fi. Thanks