O2

O2 Outage Report in St. Ives, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St. Ives, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St. Ives, Cornwall, England 12/14/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near St. Ives, England

Latest outage, problems and issue reports in St. Ives and nearby locations:

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lillybet2021 Lilybet (@lillybet2021) reported

    @O2 On holiday but I don't recall ever having a problem down here before

  • yetiayrshore Yeti (@yetiayrshore) reported

    @O2 Within the Alton Towers resort. There’s thousands upon thousands of people and inadequate bandwidth. They want everyone to use the app for maps and queue times but nobody’s data is working, despite showing signal. EE was at least functional.

  • loudandtrashy_ loudandtrashy_ (@loudandtrashy_) reported

    @O2 really needing some help with connecting to my network?

  • Ant_lee Anthony Lee (@Ant_lee) reported

    @O2 Hey I've just moved to your network and submitted my PAC code and number from my old contract. Today is the first day I've switched my phone on with the new sim card, is the switch automatic or do I need to do anything else?

  • richardboyceli1 richard.boyce@live.com (@richardboyceli1) reported

    @O2 Hello!!!! I am getting really sick of your poor communication. Would you like me to write if review of your O2 app and maybe Calabridge Engage , possibly with Trust Pilot as well as Google Play???? That could reflect this poor quality of service!!!

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • STARKAT8794 STARKAT8794 (@STARKAT8794) reported

    @O2 Complaint 07763 457 649 I have tried for the last hour to live chat to O2. I need copies of my last 5 bills, a security question reset and a password reset!07763 467 649. Can you pls help me??? Abi CAMPBELL

  • Ciao_Laura Laura (@Ciao_Laura) reported

    @O2 We’ve sent multiple daily emails including today, were told last week that a lady in the Fraud department called Eleanor would contact us on Wednesday (28th) she has never attempted to contact us. That’s the last that we were told despite daily emails to your various departments

  • n17dsf dave french (@n17dsf) reported

    Hi @O2 simple tweet, your customer service is rubbish 👍🏻

  • TheTyChapman Tyler Chapman (@TheTyChapman) reported

    Just had a phone call from an apparent @O2 service member claiming to be offering 40% off my bill due to covid, can you confirm this is a scam?