O2

O2 Outage Report in Redruth, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redruth, Cornwall, England 05/08/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyDMcC Andy McC (@AndyDMcC) reported

    @stammer_teacher @O2 I get less than that because they screwed up my changeover to their network. Useless monkeys

  • cumballsnatchel 😶‍🌫️ (@cumballsnatchel) reported

    @o2 over an hour on the phone, 5 different people and no one knows what their doing. Send help to my soul or better yet, compensation for idiocy.

  • salchall Sally Challoner (@salchall) reported

    @O2 can anyone help - tried the app and customer service number and getting nowhere - this is the second day of trying. Can someone help??

  • natnetballcoach Natalie Peperell (@natnetballcoach) reported

    @sachgrant @O2 Oh Sach! I'm so sorry you are having to put up with this! What an awful company! Sort it out O2! Not okay! Sending you huge hugs xxx miss your face xxx

  • Mo_5alah Mo Salah ♠️ (@Mo_5alah) reported

    @caramelsims @O2 They’re sooooo bad!! Ugh!

  • walesxselaw aaaaccccc (@walesxselaw) reported

    I’d quite like what I paid for. This is almost more stupid than @o2 giving me no signal for two months.

  • magicmasteryoda Napoleon (@magicmasteryoda) reported

    @O2 Hi O2, no that wasn’t helpful. I don’t understand how your network with the advancement of 3G- 5G is worse to make a call than 10 years ago??

  • esther16751368 esther (@esther16751368) reported

    @o2 I’ve held for hours today and can’t get through. You’ve no agents online to chat. I’ve got a new contract and now neither my new phone or my old phone can make or receive calls - help!!!

  • Janeenie Janine Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@Janeenie) reported

    @O2 Tuesday 19th!!!!? Sorry, a phone mast close to you isn't working. We’re carrying out essential maintenance at the site. While we do this, you might have some trouble with your calls, texts and data, sorry. We’ll update you by Tuesday 19th October 2021.

  • Mark29071823 Mark (@Mark29071823) reported

    @andy_uk44 @O2 I totally agree they are terrible