O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Jack Tempest (@Perranarworthal) reported from Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa Brown (@BrownieLB_1) reported from St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery (@raymond_badgery) reported from Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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SecretTruro (@secrettruro) reported from Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Johanna Ryan (@joanna2267) reported from Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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tjc (@tjc26900303) reported from Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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saoud yahya (@saoudyahya1) reported from Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy McC (@AndyDMcC) reported
@stammer_teacher @O2 I get less than that because they screwed up my changeover to their network. Useless monkeys
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😶🌫️ (@cumballsnatchel) reported
@o2 over an hour on the phone, 5 different people and no one knows what their doing. Send help to my soul or better yet, compensation for idiocy.
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Sally Challoner (@salchall) reported
@O2 can anyone help - tried the app and customer service number and getting nowhere - this is the second day of trying. Can someone help??
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Natalie Peperell (@natnetballcoach) reported
@sachgrant @O2 Oh Sach! I'm so sorry you are having to put up with this! What an awful company! Sort it out O2! Not okay! Sending you huge hugs xxx miss your face xxx
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Mo Salah ♠️ (@Mo_5alah) reported
@caramelsims @O2 They’re sooooo bad!! Ugh!
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aaaaccccc (@walesxselaw) reported
I’d quite like what I paid for. This is almost more stupid than @o2 giving me no signal for two months.
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Napoleon (@magicmasteryoda) reported
@O2 Hi O2, no that wasn’t helpful. I don’t understand how your network with the advancement of 3G- 5G is worse to make a call than 10 years ago??
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esther (@esther16751368) reported
@o2 I’ve held for hours today and can’t get through. You’ve no agents online to chat. I’ve got a new contract and now neither my new phone or my old phone can make or receive calls - help!!!
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Janine Jones 🏴 💙 (@Janeenie) reported
@O2 Tuesday 19th!!!!? Sorry, a phone mast close to you isn't working. We’re carrying out essential maintenance at the site. While we do this, you might have some trouble with your calls, texts and data, sorry. We’ll update you by Tuesday 19th October 2021.
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Mark (@Mark29071823) reported
@andy_uk44 @O2 I totally agree they are terrible