O2 outages and service status in Redruth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Redruth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Redruth, England
The most recent O2 outage reports came from the following cities: Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth
|
Phone | 2 months ago |
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Redruth
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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saoud yahya (@saoudyahya1) reported from Truro, EnglandWaiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Johanna Ryan (@joanna2267) reported from Perranporth, England@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, EnglandO2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Jack Tempest (@Perranarworthal) reported from Falmouth, England@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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raymond badgery (@raymond_badgery) reported from Camborne, England@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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Lisa Brown (@BrownieLB_1) reported from St. Ives, England@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Terry Whaley (@TerryWhaley13) reported from Redruth, EnglandHow does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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tjc (@tjc26900303) reported from Truro, EnglandTrying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Gibson (@SimonGibson1508) reported@o2 why is your app so s?£t it never works!!!
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Matt Fleming (@m11fyf) reportedShocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2
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⭐️ Lisa ⭐️ (@tokentemptressX) reported@O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported@olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.
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ji 🇵🇸 🏴 (@JunaidIqbal0) reported@O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.
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Graeme Nason (@GraemeNason) reported@O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days
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Lucy Bethell (@lucy_bethell) reported@Benleo I am currently on day four of having no phone signal, mobile data or WiFi thanks to @O2 They regularly cut off my service entirely (23 days total this year), no warning, no apologies. When you contact CS, if they actually answer, then they treat you like you are the problem!
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Nelia@the madhouse (@Nelia23893053) reported@SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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Linda Rogers (@tankie76) reported@ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.