O2 Outage Report in Truro, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Truro, Cornwall, England
The most recent O2 outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Newquay |
Phone | |
| Camborne |
Phone | |
| Redruth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@O2 Thank you but I don't expect money for it as it's broken, can't turn it on and we want to get rid in an environmental way. We found it on a litter pick, nobody's claimed it.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pipeline Land Access Ltd
(@PipelineLand) reported
@O2 Yes, the UK. I need to speak to someone who can help. You know my number
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WineDan
(@CakeDan5) reported
@O2 Even calling up and saying that I wish to ‘make a complaint about your customer service’ gets me cut off. @Ofcom I cannot make a complaint directly to O2! Can you help me make a complaint about poor pricing for existing customers please?
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The Green Squid
(@1TheGreenSquid) reported
@brightonargus @roselock22 Mobile broadband providers are soo slow in Brighton. @O2 especially slow all over town can take ages to pay for parking
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mally mummy
(@mally_mummy) reported
@O2 were having problems making and receiving calls in the Kingswood, Bristol area for the last three days. Is there a problem? It’s not just my o2 phone, also husbands.
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AV8
(@Asif15584925) reported
@kellyfhaycock @O2 I’ve been with O2 for 24 years what have they given me NOTHING apart from poor customer service
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Liz O'Callaghan
(@LiizOCallaghan) reported
@O2 are actually beyond useless. Never using them again😤
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Rory
(@rf_twit) reported
Customer of @O2 for more than a decade naively (loyally?) does not check competitors before sorting upgrade and was yesterday promised a call back today (that did not happen). I call you back this evening and am given completely different info to yesterday's info. How so?
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WineDan
(@CakeDan5) reported
@O2 your customer service line is terrible. Try to talk to someone about changing my tariff to one I’ve seen ON YOUR WEBSITE you send a link showing prices twice as high! After which all routes seem to lead to being cut off!! I know Covid but really, come on!
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Michael Tinken
(@Renji691) reported
@O2 Morning! I called earlier this morning to cancel an old phone contract that I was still paying for. It went well but I am unsure whether or not I need to receive a confirmation email as I am still waiting for one to come through. Any information about this? Many thanks.
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Sean Constable
(@BinkyMcBiff) reported
@kellyfhaycock @O2 I have been thinking exactly the same - must be one of those enticing new customer things. But like new Sky Tv customers paying £50 a month less than me despite me being a customer for years. Cannot recall the exact moment customer loyalty started being punishable??