O2 Outage Report in Truro, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent O2 outage reports came from the following cities: Redruth and Falmouth.
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Community Discussion
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O2 Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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tjc (@tjc26900303) reported from Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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saoud yahya (@saoudyahya1) reported from Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jack Tempest (@Perranarworthal) reported from Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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SecretTruro (@secrettruro) reported from Truro, England
O2 appears to be down. #truro #cornwall @O2
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raymond badgery (@raymond_badgery) reported from Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Johanna Ryan (@joanna2267) reported from Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Morgan (@Chris5anne) reported
@O2 Hi @O2 your response is too late, I needed help days ago & finally today situation is resolved after numerous phone calls, store visit & having to insist I speak to a manager. Very poor start & now have no confidence in O2 as mobile provider.
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Jon Dixon (@jon_dixon77) reported
@O2 I see, apologies, I thought it was a daily offer…not weekly. My bad!
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chris fear (@bluegaschris) reported
@O2 Still better than any support I’ve had from o2
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Jen (@Jen_NH) reported
@O2 Why do you guys ask for people to send a DM to get support, yet no one replies?
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JohnG_victorius (@johng_victorius) reported
@O2 Shame you didn’t provide support to the app when folk were trying to get Peter Kay tickets… Tell me again how they all sold out when no one could access the app?
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Peter Hogg ⛅ (@PeterHoggCloud) reported
@O2 I'm STILL waiting for a response from your messaging service "similar to WhatsApp". Your response time of "typically within 120 minutes" seems to be more than a little optimistic; I messaged you on the 2nd November. #customerfeedback
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Mike (@jailbrkr21) reported
@O2 are you saying that all your older customers are not wanted then, because you don’t want to help them?
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D D M (@purpledmjgj) reported
@o2 Hi, I am looking to move from my current network and had a question about the £10 bundle. It is currently offering 20 GB. Is this only for the current month?
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Ryan Anderson (@ryanstanley22) reported
@O2 just a question, do you understand the difference between rude and direct?
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Lilybet (@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.