O2 Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (28%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@O2 Thank you but I don't expect money for it as it's broken, can't turn it on and we want to get rid in an environmental way. We found it on a litter pick, nobody's claimed it.
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nonYA
(@nonYA28854821) reported
@o2 you are starting to irk my soulllll. Why has your network been so unstable recently?!! My internet is doing ALOT of thinking and I’m irritated. I’ll soon check in with @EENetwork
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THEY GAVE IT TO THE WHITE MAN BON IVER
(@persona_llytae) reported
@O2 i need a pac code but the pac code text is not working? I've also dm'd with more info...can you please help
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Lucy Sandford
(@lucysandford) reported
@O2 I’ve just opened a new account with you but my old number doesn’t look like it has been moved across. PAC code was supplied. Can you help please?
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Jamie Harkin
(@F_U_B_A_R_10) reported
@O2 I have come back from abroad, and my SIM card is not working, so I can't sign into myO2 account.
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Johnroy
(@Johnroy1984) reported
@O2 utterly useless. Changed tariff today, new 18 month sim only contract. Why do you then get rid of the iPhone bolt on. That you can’t put back on with the app (even though it says you can). 30 mins on hold and I give up. Cancel the contract, I’ll go with literally anyone else
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Kenny Stoddart
(@KennyStoddart) reported
Come on @O2 got through to customer service quick to cancel contract, told I’ll be on a short hold... 50 mins later, still on hold to get a PAC code.
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Simon Bevo
(@SimonBev2011) reported
@O2 Its my second bill. As I have shown you, the addition charges are down as vat. What I am trying to establish is why I am being charged vat on a tariff that is advertised as £20. Can I please dm you my details to look in to further.
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Lucy Sandford
(@lucysandford) reported
@O2 I’ve tried calling your #customer so called help team they don’t understand. Can you please #help? I need to PAC my old number across #notagoodstart
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#ANGLOPHONECRISIS 🇨🇲
(@fevbae_) reported
@O2 is genuinely the shittesy network after three I swear these people are charging me £80 a month and my internet Barry ******* works. They'll get a lap dance from Beyoncé before I pay this months ******* bill kmt
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Leanne Potente
(@Wee8182) reported
@O2 why is your customer service line not working? How do customers resolve any issues when they can’t speak to anyone! #CustomerService #PoorCustomerService