O2 Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (29%)
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Total Blackout (13%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent O2 outage reports came from the following cities: Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Phone | |
| Falmouth |
Phone | |
| Falmouth |
Wi-fi | |
| Redruth |
Phone | |
| Helston |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@O2 Thank you but I don't expect money for it as it's broken, can't turn it on and we want to get rid in an environmental way. We found it on a litter pick, nobody's claimed it.
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Madeley
(@JamesMadeley) reported
@JohnMoo99882213 @EnglandRugby @O2 Had a terrible time at Racing but can hopefully rebuild his career at Bath
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Estelle Keeber
(@Estelle_Keeber) reported
My @O2 priority codes for a cinema showing have been sent to an old email address, how can I get the code resent? #help #o2priority
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Dolivercar
(@dolivercar1986) reported
@O2 your customer service is awful. Containment team has not replied to any emails per our resolution, all this after waiting on the phone for 2 hours and countless emails and phone calls, what a joke!! Please action our complaint it has been almost 3 months!! C-1905251528
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Ryan
(@Ryansteve06) reported
@rohouk @EnglandRugby @O2 Can only think to add experience for the young lads. Otherwise both awful Picks
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Jayu
(@Jayu4456) reported
@O2 thanks for charging £28 roaming charges unnecessarily, yet you don't help. If for one day roaming charges I can get a plan for 2 months with 2GB/day why as a consumer would I opt for expensive roaming charges.
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Ian
(@Banzai1970) reported
@O2 mobile data really doesn't work still in Godalming, checker says "good" as always but actual data speed available is awful
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Roger Howe
(@rohouk) reported
@EnglandRugby @O2 Two headscratchers for me. Dombrandt and Isiekwe. Never done it at international level.
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David Pacitti
(@davidpacitti) reported
@O2 Thanks for the generic rubbish reply, hasn’t worked in this area for months and has gotten worse since the mast nearby was removed, didn’t want to have to quote the staff in the local o2 shop, but the service in this area is nothing short of a disgrace, if only you would own it
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David Pacitti
(@davidpacitti) reported
@O2 Sorry, that does nothing, but thanks for the generic reply, can you admit that you have issues in the area please?
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David Pacitti
(@davidpacitti) reported
@O2 hi, the service is exceptionally poor in most town and cities in the centre, but Falkirk town centre fk1 has been the absolute worst I have ever encountered, can’t even send a message or read anything online, Is this ever going to be fixed? I have a new contract coming up