O2 Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Finn Houlihan
(@HoulihanFinn) reported
@FPLJazz01 @thebunney @O2 I’m having the same problem, absolutely terrible service, the fact it’s a known issue, we should have been warned of it before signing up ?
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Miss Clarke 🌍
(@alisya43028965) reported
@HoulihanFinn @lisagarb @O2 9 days! That’s ridiculous, I thought mine was bad enough. I was led to believe was a new issue but that obviously isn’t the case. The amount of false information I’ve been given is shocking.
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Finn Houlihan
(@HoulihanFinn) reported
@iamnoeledwards @O2 Im having the same issue. It’s causing a lot of problems for me at work. The total lack of transparency on the actual issue is most frustrating.
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Finn Houlihan
(@HoulihanFinn) reported
@O2 This issue is causing me serious problems at work, my clients and colleagues are unable to contact me. This is the first time in over 20 years my number has not been active !! Please apply some urgency to transferring my number 🙏 🙏🙏
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Peter Crouch
(@PeterCr34932656) reported
@O2 Hi. 3 weeks in a row i’ve tried to get cinema tickets on o2 priority and 3 weeks in a row i’ve been let down. The all just logs you out and doesn’t let you back in until all the tickets are gone. We have 6 devices in our house with o2 and all tried………
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Finn Houlihan
(@HoulihanFinn) reported
@tots_boi I’m having the same issue, transferring from Sky. It’s not good, it’s impacting my work as well, clients or colleagues are unable to contact me!! @O2 I’ve had no communication on what the actual problem is or any indication of resolution time ?
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Gary Benham
(@GazBenham) reported
@O2 - there is no 4G service in the SP11 postcode area, are you able to explain why (or compensate users)?
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Steph Merry
(@JefferyBeaker) reported
@EdgeGavin @virginmedia I feel like I’m going mad. I have to explain the problem over and over again because they’re so awful at their job. Still take the full payment each month for our non working broadband. I’m also doing the same with @O2 and funnily enough, same parent company 🙃
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@Grahamfire67 @O2 Thanks Graham, good point well made, will try to remember that, and stick with the old phone that I'm only upgrading because it's a couple years old and the battery doesn't last as long as it used to. First World problems eh?
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Finn Houlihan
(@HoulihanFinn) reported
@offbeat_music @O2 It’s really stressful, I’m having the same issue with porting my number, it’s causing me real problems at work.