O2 Outage Report in Falmouth, Cornwall, England
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The latest reports from users having issues in Falmouth come from postal codes TR11.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent O2 outage reports came from the following cities: Falmouth, Redruth and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Falmouth |
Wi-fi | |
| Redruth |
Phone | |
| Helston |
Phone | |
| Truro |
Phone | |
| Truro |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Ashley Webb
(@AshleyW80814804) reported
@O2 3 phone calls to customer services today, one call 30 mins, second 50 mins and I’m currently on the third ....1 hour 45 mins... still counting! Not heard a word from a soul. What’s happening!!
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rOsie
(@RosieCoee) reported
@O2 still waiting for your fraud team to contact me regarding an urgent issue. I continue to receive threatening letters from you yet no contact to actually resolve the situation. I have phoned multiple times and customer service have been no help as they can’t transfer to fraud.
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Sarah Phelp
(@SarahPhelp) reported
@O2 hi O2! I’m currently abroad and am trying to get hold of customer service by phone. Every number takes me into a never ending PAYG top up loop... is there any other way to contact O2 from abroad?
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Gooner Jay
(@Jay_1802) reported
@O2 This Network Is Absolutely Garbage, Had No Mobile Data For 2 Weeks And They're Saying The Mast is Down In My Area, These Times I've Been Out And About In More Than 1 Location... Are All The Masts In London Down Then???
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Jaime
(@heyjayandes) reported
@O2 @o2 Is there a complaints department? I’m £170 out of pocket because of damage caused by your staff.
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Andrew Scott
(@AScottCoach) reported
Unbelievably bad service from @O2 After holding for hours to get through, told they could not take our call because my wife, who is not the a/c-holder, picked up the phone first, spoke & passed it to me, the a/c-holder. The call-handler then rang off mid-call (because 6pm?...)
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Sarah
(@idlewildgirl) reported
Hello @O2 I got the free trial of @disneyplus through my account but I can’t see when the free trial ends or how I cancel it?