O2 Outage Report in Newquay, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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Ⓜ️IG 🏴 @Psalm121
(@stcrispin2) reported
from
Saint Eval, England
@EnglandRugby @O2 The 9 - 10 axis is the root of England's problem. JVP is not international standard. Doesn't scan the play & therefore, hesitatant in distribution. Smith can't tackle and doesn't function when on the back foot. Opposition targets Smith to get in the front foot = England scramble.
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hannah
(@hannah25959597) reported
@O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress
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Chris🏋️♂️💪
(@kingseatchris) reported
@O2 trying to get support on your app all week but you’re always busy! My bill is wrong and I asked for a copy of my contract a week ago and still waiting
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David O
(@DavidOS40110535) reported
@O2 you are appalling at customer service,your communication is awful I have e mailed the customer service team daily now over 10 days all I get is we aim to get back to you within 7 days. This has been going since last September. You have been reported to ofcom
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K B
(@koolmacher) reported
@O2 I'm a virgin media volt customer as part of that I had to take an O2 sim, virgin are increasing prices mid contract and say I can leave charge free including the O2 sim but when contacting O2 they say there are early termination charges. Please update your staff
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Ciara McParland
(@ciarabell85) reported
@O2 I have checked the network and it says a mast in the area isn’t working properly. Any idea on a time frame for it to be fixed?
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hannah
(@hannah25959597) reported
@O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress
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ann Rice
(@annRice94294413) reported
What is going on with the @O2 network?? Can’t make calls or receive calls and when I finally can the call cuts off. Not just my phone seems to be a local issue in Cardiff and Newport!!!
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Zoe
(@zoeagren) reported
@Ofcom appalling service from @O2 , waiting ages on hold and then they cut me off after 15 or 30 minutes, tried about 4 separate times this week. I'm trying to cancel my contract which I have to do via the phone (no other option apparently). not acceptable.
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Sarah Bone
(@sarahbonelivec1) reported
So I call @O2 customer services and after about 2 hours of waiting and finally getting through they can't help me. They suggest I go to a shop only to be told they can't help me and I need to call customer services!!! Seriously the worst service ever!
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Karen Redfern
(@KarenRedfern2) reported
@O2 New customer - just switched to you at start of week. Number not yet ported over from Three. How long should it take? Do I need to do anything to activate process Have DMed but no reply.