O2

O2 Outage Report in Newquay, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newquay, Cornwall, England 03/25/2026 11:45

March 25: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hilarycraig1 Hilary Craig (@hilarycraig1) reported

    @O2 @virginmedia I have sent several direct messages and tried to ring O2. Is there any customer service?

  • amoffa50 #3008 (@amoffa50) reported

    @O2 who or what will you blame for poor customer service after covid 😳

  • Jodee_Mc J o d i e (@Jodee_Mc) reported

    Such A Bad Company @O2 💩

  • hilarycraig1 Hilary Craig (@hilarycraig1) reported

    @O2 @virginmedia Use this money to employ people to provide customer service

  • Beastly_Husla BeastlyHusla 🇵🇸 (@Beastly_Husla) reported

    @hotukdeals Still waiting on @O2 to give me the boost they said they'd give me 3 weeks later. Utter garbage company.

  • JulieStorey1 Julie Storey 💙 (@JulieStorey1) reported

    @O2 @virginmedia And I’ve just been holding for 30 mins to cancel and have now been cut off.

  • simon_palmer Simon Palmer (@simon_palmer) reported

    @O2 @virginmedia VirginMedia, are you serious? You have a great network and a decent service. Pairing with these cowboys can surely only tarnish you and end in tears. So sad.

  • albamorg brianmorgan (@albamorg) reported

    Just had a call saying - after a long incoherent spiel - you @O2 had selected me for a 20/30% discount "Are you the account holder?" I was asked "How do I know you are actually @O2?" I responded "Why are you wasting our time, stupid!", then hung up on me. #timewaster #whome?

  • lairdelk Mandy Elkington (@lairdelk) reported

    @O2 Please can you send me an email address for customer services

  • AbigailCrumble Abigail Crumble (@AbigailCrumble) reported

    @O2 Yes, new device, new sim. ‘No service’ and taken it out and put it back in multiple times and also turn the iPad on and off multiple times and still it says ‘no service’