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O2 Outage Report in Newquay, Cornwall, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • joanna2267
    Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rockmunkee
    Duncan Turner (@rockmunkee) reported

    @O2 any chance of some help please? My father in law is having real difficulties with trying to talk to someone ref his service - supposed to have full coverage at his house yet continually cutting out. He’s had great service before but the lack of human interaction is rubbish!

  • keenan_becca
    Becca Keenan (@keenan_becca) reported

    @O2 I’ve got an issue with my Apple Watch I got from you. Is there someone who can help me please?

  • kaseysmartxo
    K A S E Y S M A R T (@kaseysmartxo) reported

    @olivekxc @O2 This has happen to me? Could yous help at all

  • loftylion9
    Alison Taylor ARPS (@loftylion9) reported

    So a chap from @O2 offers me a Black Friday discount of 40% off my future bills. A code is messaged to me which I recite. Twice. Apparently it isn't valid so no discount. #wtf

  • KirstSmith__
    Kirsty Smith (@KirstSmith__) reported

    @O2 Imagine ordering the new iPhone to find its out of stock and no idea when it will be back in stock Oh and to top it off can’t get into my o2 account🙄 Just the service a new customer wants

  • AhsanPMLN_
    Ahsan (@AhsanPMLN_) reported

    @O2 Tried again today. Same situation again. Got cut off. So trying since 22nd to cancel and now it’s the 25th and still no luck?

  • peter_oneill
    Peter O'Neill (@peter_oneill) reported

    @O2 Any recommended times to call without being in an hour long queue? Why is not possible to cancel your plan or to switch to a pay as you go plan online but it is very possible to sign up to a new plan online?

  • sussexmouette
    Nick 🔶 (@sussexmouette) reported

    Tried a checkout with @O2 - definite issue with pulling correct address detail through. 4 different cards declined! A first!

  • heyimlaurenh
    Lauren (@heyimlaurenh) reported

    @O2 Contacted you guys at the weekend re upgrading my sim, as I was getting a new phone. Data stopped working on Monday, no matter where I am. Turned my device and mobile data off and on multiple times, nothing appears to work. Had this problem last year when I got a new sim as well.

  • dlcmatt
    Matt (@dlcmatt) reported

    @O2 hi I just started a contract with you which includes free @disneyplus. As I already was subscribed to this service before joining O2, how do I take advantage of this offer?