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O2 Outage Report in Newquay, Cornwall, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • joanna2267
    Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • JonoG1
    Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • tjc26900303
    tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • TanyaAGT
    😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • secrettruro
    SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • stcrispin2
    Ⓜ️IG 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @Psalm121 (@stcrispin2) reported from Saint Eval, England

    @EnglandRugby @O2 The 9 - 10 axis is the root of England's problem. JVP is not international standard. Doesn't scan the play & therefore, hesitatant in distribution. Smith can't tackle and doesn't function when on the back foot. Opposition targets Smith to get in the front foot = England scramble.

  • stcrispin2
    Ⓜ️IG 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @Psalm121 (@stcrispin2) reported from Saint Eval, England

    @WillR_1807 @EnglandRugby @O2 Mitchell + Farrell for me. Ford/Smith same issue as both can't stand up to international forwards in the contact. I'm tired of watching England's defence continuously shuffling around the breakdown to compensate passive tackles. Farrell presents no soft option for the opposition.

  • saoudyahya1
    saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzer76
    Darren McCloskey (@dazzer76) reported

    @O2 I need help to unlock an iPhone, website has no access to live chat

  • welford85
    emmy (@welford85) reported

    @O2 please can you respond to my DM ASAP. I have been more than patient by giving you a week to resolve the fact I have no service due to an error on your part, but this is getting ridiculous now. I have missed calls and texts from my doctors because of this @MarkEvansO2 @Ofcom

  • cazmidge
    Caroline Midgley (@cazmidge) reported

    @O2 are absolutely useless! Can't stress how cross I am with the lack of service and the stupid restrictions that prevent working people receiving parcels. Ended up cancelling my brand new tablet and potentially canceling a phone tomorrow if they can't get their act together!

  • DanielAverre
    Daniel Averre (@DanielAverre) reported

    @O2 I have just been upgraded to 5g now I can't make phone calls and my internet is down, please update me on this matter, thank you.

  • John23711464
    John (@John23711464) reported

    @O2 11 calls to customer support and a visit to an O2 shop and still my wife can’t dial out or text after transferring to your network on the 19th. Can someone help?

  • rosegeorge3
    Rose George (@rosegeorge3) reported

    @O2 Thanks but now I get a frozen page, even after deleting and re-installing the app. Are you having issues with it?

  • DanielAverre
    Daniel Averre (@DanielAverre) reported

    @O2 All is well now, except random signal drops throughout the north east.

  • JonJolley
    Jonjolley (@JonJolley) reported

    @O2 The signal in the town has always been iffy, but the last few months its been a complete joke, and the last 2 it's taken the biscuit. I've done all sorts, sim swaps, airplane mode and restarting phone. It's definitely down to the fact the service is awful/ getting worse.

  • JonJolley
    Jonjolley (@JonJolley) reported

    @O2 just sent me a notification that 5g was now available on my plan for free. That would be fantastic, the problem is I can barely get 4G and 3g is almost none existent at all here so i'd rather they gave me one of them first!

  • rbarkley82
    Robert Barkley (@rbarkley82) reported

    @O2 so sending txt messages still not working... started Saturday and got informed by o2 this morning another 5 days???!!!