O2

O2 Outage Report in Newquay, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newquay, Cornwall, England 11/22/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hatespurs4life Mark (@hatespurs4life) reported

    @O2 hello can you offer me a better deal and service than I’m getting from @VodafoneUK at the moment poor customer service and no service for 72 hours

  • BarrieBrain1 Barrie (@BarrieBrain1) reported

    @O2 Terrible coverage, outrageous price increase, pointless tweets. 6 months and I will end my contract and never return. Robbers

  • nataliesjb Natalie Booth (@nataliesjb) reported

    @O2 how do I cancel my extra, everytime I go on to my extras the page flashes off that quick I can’t cancel?

  • althalus609 althalus (@althalus609) reported

    @virginmedia @TheBHF @O2 We've had terrible Internet for over 2 weeks now. It's either no Internet at all or it's so slow we may as well not have it. Trying to get in touch is a nightmare. Everytime we call we are told there is an intermittent fault in the area and to call back in 24 hours.

  • fozzzy1971 peter foster (@fozzzy1971) reported

    @O2 can you help me add Disney plus to my sim

  • daveyjones87 David Jones (@daveyjones87) reported

    @O2 Great putting everyone's phone bills up when all I've had for the last 2 years is texts saying how sorry they are that the signal is terrible. Can't wait till my contract is up so I can bail.

  • chrisedward5 Chris Edwards (@chrisedward5) reported

    @O2 can’t believe how badly I’ve just been treated. Phoned to complain about network service and the o2 operator put the phone down on me. I wasn’t rude, just explained my frustration. She answered like she couldn’t be bothered, turns out she couldn’t be !! #badcustomerservice

  • stuyatesefc Stu Yates (@stuyatesefc) reported

    @daveyjones87 @O2 Robbing ***** them! I couldn’t even load my emails for a QR code the other day they’re that bad.

  • chrisfeatherby Chris Featherby (@chrisfeatherby) reported

    @O2 Thanks for the reply. I hope to speak to someone with a resolution by C.O.P Wednesday. I upgraded because of this offer. Gift vouchers don't expire in 3-months unless that period is chosen. I need the voucher I was promised and I won't let it go. Be fair to your customers please

  • nic1000 💛𝕹𝖎𝖈𝖔𝖑𝖆💙 (@nic1000) reported

    @virginmedia @TheBHF @O2 As nobody responds to a webchat and WhatsApp just says it's too busy to look at my problem, can you help? No broadband for over a day and the check doesn't check, just says it can't.