O2

O2 Outage Report in Newquay, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newquay, Cornwall, England 03/20/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • stcrispin2 Ⓜ️IG 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @Psalm121 (@stcrispin2) reported from Saint Eval, England

    @EnglandRugby @O2 The 9 - 10 axis is the root of England's problem. JVP is not international standard. Doesn't scan the play & therefore, hesitatant in distribution. Smith can't tackle and doesn't function when on the back foot. Opposition targets Smith to get in the front foot = England scramble.

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hannah25959597 hannah (@hannah25959597) reported

    @O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress

  • kingseatchris Chris🏋️‍♂️💪 (@kingseatchris) reported

    @O2 trying to get support on your app all week but you’re always busy! My bill is wrong and I asked for a copy of my contract a week ago and still waiting

  • DavidOS40110535 David O (@DavidOS40110535) reported

    @O2 you are appalling at customer service,your communication is awful I have e mailed the customer service team daily now over 10 days all I get is we aim to get back to you within 7 days. This has been going since last September. You have been reported to ofcom

  • koolmacher K B (@koolmacher) reported

    @O2 I'm a virgin media volt customer as part of that I had to take an O2 sim, virgin are increasing prices mid contract and say I can leave charge free including the O2 sim but when contacting O2 they say there are early termination charges. Please update your staff

  • ciarabell85 Ciara McParland (@ciarabell85) reported

    @O2 I have checked the network and it says a mast in the area isn’t working properly. Any idea on a time frame for it to be fixed?

  • hannah25959597 hannah (@hannah25959597) reported

    @O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress

  • annRice94294413 ann Rice (@annRice94294413) reported

    What is going on with the @O2 network?? Can’t make calls or receive calls and when I finally can the call cuts off. Not just my phone seems to be a local issue in Cardiff and Newport!!!

  • zoeagren Zoe (@zoeagren) reported

    @Ofcom appalling service from @O2 , waiting ages on hold and then they cut me off after 15 or 30 minutes, tried about 4 separate times this week. I'm trying to cancel my contract which I have to do via the phone (no other option apparently). not acceptable.

  • sarahbonelivec1 Sarah Bone (@sarahbonelivec1) reported

    So I call @O2 customer services and after about 2 hours of waiting and finally getting through they can't help me. They suggest I go to a shop only to be told they can't help me and I need to call customer services!!! Seriously the worst service ever!

  • KarenRedfern2 Karen Redfern (@KarenRedfern2) reported

    @O2 New customer - just switched to you at start of week. Number not yet ported over from Three. How long should it take? Do I need to do anything to activate process Have DMed but no reply.