O2

O2 Outage Report in Newquay, Cornwall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newquay, Cornwall, England 03/23/2026 15:50

March 23: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kristineejayy •Kristine•🔻 (@kristineejayy) reported

    @O2 Shame you won't help anyone else. Check your inbox

  • join4te Jay (@join4te) reported

    @O2 Day 4 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • missybpink angela barratt (@missybpink) reported

    @O2 seeing others get a reply when im still waiting is not great customer service

  • hursty2k9 Andy Hurst (@hursty2k9) reported

    @O2 The look you pull when trying to use your phone when its on o2 and never have signal

  • sophi2718372 Sophie L (@sophi2718372) reported

    @O2 your app is still broken since Peter Kay tickets. It won’t let me log in at all. I’ve deleted the app and re-downloaded lots but still doesn’t work. Any help??

  • pjwilding Paul Wilding ♿️🏳️‍🌈 (@pjwilding) reported

    @Shires_Rich @O2 Ooh 😲 Please share. I have similar issues.

  • caddyracevan Teamdobsonracing (@caddyracevan) reported

    Dont use @O2 there customer services are a joke..7 weeks and still no management call back..numerous hours wasted if.. @kevinbacon ran @EE all alone i reckon even he would have managed to call me by now...awful service o2

  • walkeradam1 Adam Walker (@walkeradam1) reported

    @O2 **** company, **** signal, **** priority service. O2 has gone downhill

  • drlajama89 Lor (@drlajama89) reported

    @O2 Can’t phone my mum … we’re both on o2 and don’t have any signal….

  • jasoncmaxwell Jason Maxwell (@jasoncmaxwell) reported

    @virginmedia the service yet again has been appalling. Was promised a call today, still nothing even after fraudulent connection taken out by @O2