O2

O2 Outage Report in Newquay, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newquay, Cornwall, England 01/20/2026 05:35

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newquay, Cornwall, England

The most recent O2 outage reports came from the following cities: Truro, Padstow and Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Wi-fi
United KingdomTruro Phone
United KingdomTruro Phone
United KingdomPadstow Phone
United KingdomNewquay Phone
United KingdomTruro Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MelissaJadeex mel 🧚🏼‍♀️ (@MelissaJadeex) reported

    @O2 I’ve had a new contract through another provider (my contact with o2 is up and fully paid off) I’m not keeping my o2 number, I’ve had a new number with new provider. How can I cancel my o2 contract? Thank you

  • NekoShinnAsuka Jojo 💙 (@NekoShinnAsuka) reported

    @O2 Priority gave 3 months free membership of @Uber One. And Uber still charged me despite the three months free membership still showing on my profile. It's been 2 days since I gave requested info and screenshots to Uber Help via the app and still no response... @Uber_Support

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @GrumpyMathTeach @O2 Get off O2. They have bollocks signal, refer you to their broken signal checker when you complain and just overall have awful service. They should be shut down.

  • Aaron_F320 Aaron (@Aaron_F320) reported

    When I contacted them they said it’s because it’s a ‘busy area with lots of people’, yet EE can get full 5G reception here without any issues. How can that be, @O2 ? Fed up paying for a network that doesn’t work tbh 🙄

  • virtuawinter Andy Winter (@virtuawinter) reported

    Hey @O2 I have a new iPhone 14 and new data plan but am using an older 4G sim I’ve had since 2017. Your 5G FAQs state that a new 5G sim is needed to connect to your 5G network, but I’m seeing the 5G icon with this existing sim. Does this mean I don’t need to swap to a 5G sim?

  • 2thieves Jonas Twothieves (@2thieves) reported

    @O2 The issue is a partial port. I was idiotic enough to give #O2 a direct debit mandate.

  • naomhmorrison Knee V (@naomhmorrison) reported

    @O2 hello I won of those Christmas Priority vouchers £100 Puma but I never received a text with a code or anything. I would appreciate some help. Thanks.

  • TheRocketGarden Tracy D (@TheRocketGarden) reported

    .@ThreeUK has offered THE worst customer service today. Passed from 1 idiot to another and fobbed off at every opportunity. They don't listen to customers, just try and get rid of them as soon as they can. Time to move to @O2 or @EE by the looks of it.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 well 2023 is here snd the i2 network has gotten worse. You can get a 5 g signal with no mobile data connection. Do not join o2 it’s worse than terrible. Roll on September snd im outta here.

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @O2 charges me for a service that they don't provide and have the audacity to tell me my signal issues are a problem my end. Your signal and customer service is ****. **** this scummy company.