O2

O2 Outage Report in Perranporth, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Perranporth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Perranporth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Perranporth, Cornwall, England 11/19/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Perranporth, England

Latest outage, problems and issue reports in Perranporth and nearby locations:

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • roberts_sara Sara Roberts (@roberts_sara) reported

    @O2 I have just had the most ridiculous conversation with your team. I am a Kong standing business customer who has just purchased a new Apple Watch. When trying to connect it I was told I would have to buy a new phone because O2 can’t connect a business customer to a Apple Watch

  • lennylenny99 lenny leonard (@lennylenny99) reported

    @O2 Has anyone whos got the Samsung Galaxy S10 5G with O2 actully ever had a 5G network,Ive had mine over 5 months and never had it once,

  • TheTinaBailey Tee (@TheTinaBailey) reported

    1/2 In 2006 during an interview, I was asked why I wanted to be an @o2 customer service advisor & I said that my personal experiences with their customer service team had been awful & I wanted to change that for other customers. I got the job. Today I had to phone them & am sad >

  • highgreendawn Highgreen Dawn (@highgreendawn) reported

    My phones broken, but luckily I'm due an upgrade. I tried to organise this with @o2 but to get this I need to receive a validation number by text, which I can't receive because my phone has broken. Any ideas how to get past this weird feedback loop?

  • HarriTech81 HarriTech81 (@HarriTech81) reported

    @O2 You need to fire all your offshore monkeys and get people who know their stuff. Another painful chat trying to get some info that I never got. You collect all these feedback stats. Actually use them and do something about the crap experience.

  • amaniar99 Ash (@amaniar99) reported

    @O2 Hi sent a DM couple of hours ago, not had any service on my phone, have swapped sim in another phone and no service on either. Any chance anyone could assist? Thanks 👍

  • paulkingston38 PK (@paulkingston38) reported

    @O2 probably the worst company ever no one at O2 recycle will answer the phone 👎

  • grandarmyfan m (@grandarmyfan) reported

    @O2 my order is missing an no one is able to solve this. phone lines are terrible and live chat is slow - unacceptable. considering leaving!

  • timmym84 Timmy! (@timmym84) reported

    @O2 hi! My S20 installed the November update this morning, now I have no option for WiFi calling. Is this a known issue?! How do I get it back?

  • Brian_McLachlan Brian McLachlan (@Brian_McLachlan) reported

    On hold for 27 minutes to @O2 and they just hang the phone up. And they say customer service is dead.........