O2 outages and service status in Redruth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Redruth, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Redruth come from postal codes TR15 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Redruth, England
The most recent O2 outage reports came from the following cities: Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth
|
Phone | 15 days ago |
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Redruth
|
Phone | 16 days ago |
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Truro
|
Wi-fi | 3 months ago |
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Truro
|
Phone | 3 months ago |
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Truro
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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tjc (@tjc26900303) reported from Truro, EnglandTrying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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raymond badgery (@raymond_badgery) reported from Camborne, England@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, EnglandO2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Jack Tempest (@Perranarworthal) reported from Falmouth, England@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Johanna Ryan (@joanna2267) reported from Perranporth, England@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Terry Whaley (@TerryWhaley13) reported from Redruth, EnglandHow does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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saoud yahya (@saoudyahya1) reported from Truro, EnglandWaiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa Brown (@BrownieLB_1) reported from St. Ives, England@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy.og 🍌 (@PaddyWarburton) reported@O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.
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Lucia (@LadyLucia05) reported@O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.
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Jane Lewis (@lew13832731) reported@O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply
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TheMeerkat1977 (@meerkat1977) reported@O2 worst customer service centre on earth. Have been trying to unlock my account for 2 months with no luck. You’re still happy to take my money though!
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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mark (@schellm2012) reported@O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.
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Sn✴wy 💬 (@snowy_1982) reported@O2 Why is your company so difficult to work with? Your customer service is a joke, you are an embarrassment and you should be ashamed, the mistreatment of my wife I've just heard is abhorrent and you are a bunch of con men.
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Basic with Life (@Joses_World) reportedI’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?
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HollyAHarvey Author (@HAHarveyAuthor) reportedHad to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!