O2 Outage Report in Redruth, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (56%)
-
Internet (21%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Falmouth and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Falmouth |
Wi-fi | |
| Redruth |
Phone | |
| Helston |
Phone | |
| Truro |
Phone | |
| Truro |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
-
Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
-
Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
-
raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
-
Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
-
Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
-
Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
-
Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
-
Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
-
Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
-
Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
-
Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
-
SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
-
tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
-
saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@mattyf1985) reported
@O2 hey is there any issues within the E16 postcode area as my phone keeps jumping from having signal to emergency calls only?
-
marie_handbag19
(@MHandbag19) reported
@O2 Been trying to call you guys for 2 days to cancel my contract but with no luck. I have spoken to 6 agents at least and nothing has been done. Rubbish!!!
-
marie_handbag19
(@MHandbag19) reported
@O2 @o2 Been on hold for 1 hour and 30 mins now to cancel my contract! What kind of service are you providing???🤬🤬🤬🤬🤬🤬
-
Booksandcats
(@BooksandCats67) reported
@O2 Hi o2! I need your help urgently please but can’t get through on phone. Logged on to my o2 account to find someone else’s details for o2 wifi (Inc mob no) - I can’t access further to find out if they have my bank details as it sends a code to their no. Please help?? #fraud
-
SPD travels 🚄✈️🌉
(@SPD_travels) reported
@O2 And the fact it’s the ‘expected levels of service’ despite the excuses to the contrary over the past 3 years, is the reason that once this contract is up, I’m leaving o2 after 15+ years. 👍
-
gigi
(@givemeabreak303) reported
@O2 Hello, can you help me please. I topped up to renew my bundle this morning but I am guessing it did not go through because now I’ve now received a text messaging saying I spent £2?
-
Adam James Gee
(@adamjamesgee24) reported
@O2 got a phone upgrade with you, within 5 days there's a fault and now your staff are telling me I've got to be without a phone whilst it gets sent off. I'm within my cooling off period and now being told I can't cancel or get a refund (against consumer)
-
Christine Bossley
(@AprilBoss) reported
@O2 the Odeon code for tomorrow isn’t working - Help?
-
Graham Kirk
(@gkirk1983) reported
@mr_w_snapper @SPD_travels @O2 First World problems...
-
lynne
(@lynne83607536) reported
@O2 - 50 minutes so far waiting for my call to be answered - unacceptable customer service😡😡😡