O2 Outage Report in Redruth, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Newquay |
Phone | |
| Camborne |
Phone | |
| Redruth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Lee MBE ✈️
(@katherinealee) reported
@O2 seriously unimpressed to see O2 sending threatening emails to my mother, in her 70s, about a contract she never had due to your staff’s errors. How about you reply to her formal complaint instead? Very glad I’ve stuck with @VodafoneUK, O2 customer service seems appalling.
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 You are COMPLETELY incompetent and stupid. Over 7 days now and no SIM activation. I cannot make or receive calls. I cannot use any websites that require 2FA. I am losing business. I am losing time (over six hours now spent on this). I am increasingly stressed.
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(@AndyOxon) reported
@O2 I've just noticed that my data usage has disappeared from the top of the app. If I click (say) minutes instead, there is a tab for data, which is reporting zero usage. Are u aware there is a problem?
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Gary Willmott 🇺🇦
(@GJWillmott) reported
@O2 @O2 I’ll DM but your staff are a joke & in the chat session I’ve had this morning, Karen has taken the piss to such an extent that she’s pushed me to swear, which I never do. She has been AWFUL. A tip; do away with the faut chumminess & just do your job effectively.
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Chelsey Clarke
(@chelsey_lowenna) reported
@O2 received the worst customer experience, never have I been spoken to so rudely as a paying customer. Blaming me for a potential GDPR breach by your company where by my contract/other details have gone to somebody elses email because of they way you have set my account up.
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Ellie Macintyre
(@EllieMacintyre2) reported
@O2 Absolutely disgusted with the customer service. Had no signal for over a month and no resolution. Want my contract written off.
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Martin 🇪🇺
(@karmas_burning) reported
@O2 I have ascertained it’s not a coverage issue. I have tried to discuss the issue with online chat service. Once again. Waited Hours and no response
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James Jevons
(@james_jevons) reported
@O2 I literally have no signal anywhere I go. My fiancée who is with EE, has 5/4G all the time whilst my Fold 3 never does. I'm paying for a service which I'm not receiving!
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Thalium
(@Thaliums) reported
@EnglandRugby @olliechessum @O2 Why go to the worst beach in Perth
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Mark Kidley
(@MarkKidley) reported
@O2 @O2 So, I got one of your SIM cards with my Virgin Media account, but when I try and log in to MyO2 I get a "Your O2 Account has not been activated" error, resetting password etc doesn't help, the account isn't active.