O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Kennedy
(@erin_perin) reported
@O2 how do I make a complaint about your terrible customer service please?
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Chris Foster
(@fozzie1960) reported
@O2 You think you can because so far nobody in O2 has been able to help.
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Darren
(@Darren77686554) reported
@O2 absolutely shocking customer service this holiday period. I contacted customer support 3 times before Xmas to port previous number and they now tell me I have to wait 5 days and have to cancel plans to travel outside U.K. in that time !!!
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YorkshireBRN
(@YorkshireBRN) reported
@O2 spoke to one of your colleagues and was promised a call back within 24-48 hours that time frame has now gone by and no call, again! I'm not wasting my time sitting on hold can you please get someone to call me as promised. This is a serious issue that I need an explanation on
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samanthanadinex
(@samanthanadinex) reported
@O2 can you explain how you’ve had a phone returned since 15/11/22 and im still being billed for said phone!! rubbish customer service im ready to leave my other contracts now 😡
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Linda H
(@mysonisno1) reported
It’s funny how only my @O2 network is down, my mum loves round the corner & has full network, my son lives in the same house as me & he too has network, me, I’m the lucky one with nothing. Apparently there is a problem with a mast which is affecting (effecting?) my network 🙄
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Ben Glasgow 🇺🇦
(@BenGlasgow_) reported
@O2 Due to not having access to this number, I have no access to my online banking which is very critical for me along with work related problems which will arise. Can an instore clerk communicate with a store remotely so that they can see me on the system? Not acceptable really.
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Ben Glasgow 🇺🇦
(@BenGlasgow_) reported
@O2 Hi. Is there absolutely no way of getting this sorted digitally? My number is on your old system and the instore clerk has said he can’t help me unless I got to Aberdeen where their shops are on the new system. I really need access to this number along with the data services.
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Darren
(@Darren77686554) reported
@O2 @anyotherleader I’m having same issue