O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Newquay |
Phone | |
| Camborne |
Phone | |
| Redruth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Els
(@misshappyviolet) reported
I obviously can’t ring the customer service because you cut my outgoing calls. Now I can’t even go on “live chats” on your website. Please don’t do this. I’m just a student, I need the money to pay the rent and eat. £670 is a lot of money for me please @O2
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Matt
(@abitofmatt) reported
@O2 Hi, I left well over a month ago but have never received a final bill or had any other payments taken. Is it possible to look into this?
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Louise
(@cambourne7) reported
@O2 local mast down for next 3 days so can’t make calls what compensation is offered
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Alan phipps
(@Alanphipps8) reported
@O2 how fast is o2s 5g network?
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Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.
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chloé
(@chloeannelillia) reported
@O2 is there anyone i can contact about my bill? i paid my phone off over a year ago and the contract was supposed to come down yet i’ve noticed i’m somehow being charged more than my old contract?
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Keely Ratcliffe
(@RatcliffeKeely) reported
@O2 called you 4 times in the last hour and everytime u have answered the phone u have put the phone down. Worst thing is I spoke to someone this morning who said they had dealt with my issue and you still haven't. Amazing how I only renewed my contract Friday.
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KT
(@kaaatzx) reported
@O2 I can’t make calls and I’ve got no 4g either. Was the same all day and still the same now. I’ve checked all my settings, it’s nothing I’ve done. And your website says you’re having issues at every postcode I enter ?
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Adam Crawford
(@AdzCrawford2003) reported
@kaaatzx @O2 You had no signal at all in Manchester?
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Beth Mitchell
(@bethym09) reported
@O2 I've spent the equivalent of 2 working days on the phone. I've sent all the details here too. If you can't be bothered to take a complaint seriously, I'll go the legal route. I told you I'm not repeating myself again