O2 Outage Report in Redruth, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 🦄
(@AkaDuckie) reported
@O2 come on man what’s up with your 4G. Full signal and 4G but no internet. Getting sick of it now 😔
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Ash
(@Ashdubyah) reported
@O2 I’ve had no signal for a over a month now. I’ve been told that a mast was taken down, other masts have been boosted but still no signal. I have a bill due for a month where you’ve provided no service. Can you tell me why I should pay it please?
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Joe
(@Jovo_Holmes) reported
@O2 Everywhere, even in my home town now. My phone is basically unusable in a city, I'm unable to access anything online in a city. It's just not good enough with the technology today, I've put up with this service for far too long. There is no guide that will help to fix this.
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jxmes
(@jxmes_v) reported
@O2 You’re ****. Total ****. 4G coverage is ****. Can’t even load a stream on anything without being on ******* WiFi!??????? You you joking!!?? Awful network why WHY did i stay with you #****
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James Thornton
(@shawcrossblue) reported
@O2 I could do with a bit of help please. £42 has left my account for a phone I cancelled.can anyone help please?
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AnAngryDad
(@thefithsunfalls) reported
@O2 I was speaking to them. 7 days to get a phone out. Told literally everyday, it'll be tomorrow. And every day told there's an issue. Advised an xs is on the way, because the SE is out of stock. Then told an SE is being sent. Still never received a a notification for delivery
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Emily
(@AmJuPickTed) reported
@EE number one for customer service?! my arse. been with you since you were orange and cant even sort me out a dongle! had to go to @O2 to be able to get wifi from now til wednesday! #badservice #customerservice #avoid
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Lesley Coups
(@MrsDonnie_W) reported
@O2 DM sent my signal is back now, but can you still check for me please
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Rachel
(@the_noirshadow) reported
@O2 why has my phone got no service at all? I can’t receive no texts or calls