O2

O2 Outage Report in Redruth, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redruth, Cornwall, England 03/28/2026 16:05

March 28: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • quibz120 Solo (@quibz120) reported

    @O2 @virginmedia hey both, I’m a customer of both and have both accounts in my name and under the same address but haven’t received my VOLT benefits yet? The O2 app says that VM isn’t available at my address even though we clearly have it?

  • robbo_jonny Jonny Robbo (@robbo_jonny) reported

    @O2 impossible to contact a communications company without waiting for years on the phone. Why do you not have an email address for customer service?

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 @goodthingsfdn Pity you can’t also donate it to those that pay for it but can’t get it because the network is crap.

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Can someone from @O2 Ring me please I’m a very angry fed up customer!!!!!!!!!!!!!!!!!

  • sspattar s singh (@sspattar) reported

    @O2 can you at least reply to my DM, my order should have been delivered last Friday, very bad experience @O2

  • Steph_Mayo Stephanie Mayo (@Steph_Mayo) reported

    “Thank you for calling @O2. For sales press 1, for customer services press 2” I’M PRESSING 1 AND YOU JUST KEEP REPEATING YOURSELF!!! Why is it so difficult to speak to someone?!!!

  • oflahertyevents O'Flaherty Events 💙 (@oflahertyevents) reported

    @encore_co_uk have to be the most ignorant company in the UK. No customer support whatsoever! They have been reported to @STARticketing as they have ignored my email for one week. They are impossible to contact and do not care. @O2 need to drop their contract urgently.

  • loulouabz LouLouAbz (@loulouabz) reported

    @O2 no service in Banchory High Street for a week now - will this be fixed? AB31

  • gjtaylor69 Gary (@gjtaylor69) reported

    @O2 well the o2 omni shambles continues. Whoever is sending DM’s is clueless as to the issues. Re The phone my wife has ordered, you are unable to say when it will be delivered, when we will be charged for it & when 14 day cooling off starts (from delivery or order) dreadful

  • SteveForsyth1 Steve Forsyth (@SteveForsyth1) reported from Welton, England

    @O2 Your service is absolute rubbish. You cut my mobile off tell me to pay bill that’s not due. I pay bill tell me I’ll be back on in 10 minutes Ring you up tell me it’s sorted and I’ll be back on within 24hrs I’m still disconnected Appaling