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O2

O2 Outage Report in Redruth, Cornwall, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Redruth come from postal codes TR15 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Redruth, England

The most recent O2 outage reports came from the following cities: Redruth.

CityProblem TypeReport Time
Redruth Phone 5 days ago
Redruth Phone 6 days ago
Truro Wi-fi 3 months ago
Truro Phone 3 months ago
Truro Phone 3 months ago
Camborne Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • saoudyahya1
    saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • joanna2267
    Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • BrownieLB_1
    Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • tjc26900303
    tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • Perranarworthal
    Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • raymond_badgery
    raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • secrettruro
    SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisrumbelow1
    Chris Rumbelow (@chrisrumbelow1) reported

    @O2 thanks for the email to say the prices are going up again, despite me being in contract. I questioned last time if the money is going towards improving signal, I’m guessing a year on the answer is no.

  • Poldisleftpeg
    Brad (@Poldisleftpeg) reported

    @Julsey1886 @O2 Of course. I was pretty bad for it but my circumstances changed a year or so ago. Not for the better in many ways but it has given me a chance to get a grip on things, distance myself from certain stuff that perhaps I didn’t 12 months ago. It’s a journey though.

  • gdpreston
    gdpreston (@gdpreston) reported

    Time to shop around for alternatives to @O2 - although they're probably all as bad as each other

  • thatscottishcpl
    𝚠𝚘𝚛𝚍𝚊𝚖𝚎𝚗𝚝𝚊𝚕𝚒𝚜𝚝 💬 (@thatscottishcpl) reported

    My phone keeps telling me I have an unstable internet connection. It’s not unstable, it’s unreliable @O2 👀

  • GracienneIkin
    Gracienne Ikin (@GracienneIkin) reported

    @O2 I have sent you a message in regards to being cut off twice on the phone to your customer service team whilst trying to move my grandads phone from pay as you go to pay monthly. Please can someone assist as soon as possible?

  • lauren_gault
    Lauren Louise (@lauren_gault) reported

    @o2 are an absolute joke, raising the cost of phone bills and can’t even provide a proper service. How are people meant to live if wages don’t match living costs 🤔 this will be my last contract with o2 🫡

  • Sleazy8thDwarf
    Sleazythe8thDwarf (@Sleazy8thDwarf) reported

    @AntonMcGowan7 @O2 @_jamiemcbrearty I am tired of topping up and not being in the tariff that the package had said and not applicable to O2 fail their security and be told that by account is blocked. Don't understand #metoo

  • smokkeeast2souf
    isha bars (@smokkeeast2souf) reported

    @O2 need my code to leave your pathetic network for humans

  • Julsey1886
    Jules (@Julsey1886) reported

    @Poldisleftpeg @O2 I've always been really paranoid so never have anything on tick or owe anything major. I think a lot of people spend the entirety of their wages and when things all go up at once they're a bit stuck. Not blaming them but it's obviously a bit of a gamble.

  • NathFerguson
    Nath (@NathFerguson) reported

    @O2 what a joke your increasing my bill from April even tho for the last year the service is been poor and rubbish from you and you not improved it one bit So why do you think it’s right to increase customers bills when you offer such a poor service