O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Yeowart
(@thomasyeowart) reported
@O2 pride themselves on great service apparently. Shame they don’t practice what they preach.
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Willow
(@loops_912) reported
@O2 can you explain why there is barely any service in Stevenage town centre… it has been like this for at least 6 months… it isnt just my phone it is everyone we know who is on o2 in Stevenage.
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Martin Power
(@martyfarty) reported
@O2 why after your supposed upgrade to the service in Redcar is the service like a black hole in the town centre? What an utter #EpicFail No mobile reception at all in the town centre
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Andy
(@Andy46432337421) reported
@O2 your customer service is woeful. Iv taken an extra day at work today to get some money on for Christmas and you’ve cut my phone off to do an investigation? Had to pull over twice to ring you only to be put on hold then cut off, won’t be getting home to my kids tonight now😡
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Jordan Knowles
(@JordKnowles) reported
@swlondonraised @O2 I’ve had an issue ongoing via the Ombudsman for about 2 years. They have reopened my case 3 times because o2 have not implemented any action despite saying they would. I’ve received over £400 in comp. via the Ombudsman and it’s still not sorted. Best of luck dealing with them.
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Rǝkha
(@rekh01) reported
.@O2 - sort your customer call centre out! I’ve rung numerous times and still haven’t sorted out my issue!!
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C🦦
(@thecazzle) reported
Moved from @o2 to @EE and the customer service is just as abysmal .. feel like I’m trapped in endless ****.
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Στενδεκ
(@stendec6) reported
@O2 Why is your 4444 top up line not working?
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Chris Martin
(@chrisocdmartin) reported
@swlondonraised @O2 Because their security is terrible, I’ve had an ongoing issue since 8th August. Several complaint emails to just about everyone, months of phone calls & they treat victims like criminals. I switched provider and they threatened debt recovery agency again due to their negligence
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Gary brown
(@Garybro27228337) reported
@O2 how many times do i have to report a problem before you'll actually fix the issue? Are yous complete retards working there?