O2

O2 Outage Report in Redruth, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redruth, Cornwall, England 12/01/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • erin_perin Erin Kennedy (@erin_perin) reported

    @O2 how do I make a complaint about your terrible customer service please?

  • fozzie1960 Chris Foster (@fozzie1960) reported

    @O2 You think you can because so far nobody in O2 has been able to help.

  • Darren77686554 Darren (@Darren77686554) reported

    @O2 absolutely shocking customer service this holiday period. I contacted customer support 3 times before Xmas to port previous number and they now tell me I have to wait 5 days and have to cancel plans to travel outside U.K. in that time !!!

  • YorkshireBRN YorkshireBRN (@YorkshireBRN) reported

    @O2 spoke to one of your colleagues and was promised a call back within 24-48 hours that time frame has now gone by and no call, again! I'm not wasting my time sitting on hold can you please get someone to call me as promised. This is a serious issue that I need an explanation on

  • samanthanadinex samanthanadinex (@samanthanadinex) reported

    @O2 can you explain how you’ve had a phone returned since 15/11/22 and im still being billed for said phone!! rubbish customer service im ready to leave my other contracts now 😡

  • graceblazys_ grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • mysonisno1 Linda H (@mysonisno1) reported

    It’s funny how only my @O2 network is down, my mum loves round the corner & has full network, my son lives in the same house as me & he too has network, me, I’m the lucky one with nothing. Apparently there is a problem with a mast which is affecting (effecting?) my network 🙄

  • BenGlasgow_ Ben Glasgow 🇺🇦 (@BenGlasgow_) reported

    @O2 Due to not having access to this number, I have no access to my online banking which is very critical for me along with work related problems which will arise. Can an instore clerk communicate with a store remotely so that they can see me on the system? Not acceptable really.

  • BenGlasgow_ Ben Glasgow 🇺🇦 (@BenGlasgow_) reported

    @O2 Hi. Is there absolutely no way of getting this sorted digitally? My number is on your old system and the instore clerk has said he can’t help me unless I got to Aberdeen where their shops are on the new system. I really need access to this number along with the data services.

  • Darren77686554 Darren (@Darren77686554) reported

    @O2 @anyotherleader I’m having same issue