O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Alldred
(@DougAlldred) reported
Wondering if anyone @O2 or @giffgaff can explain why mobile internet shows as 4G but simply doesn't work in Newport, IW (PO30), and has been that way for about 18 months?
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Derek Wainwright
(@Degsy_Wainy) reported
@O2 no signal in WN4, problem with Mast and estimated to be 5 days before it is fixed. Would you like to borrow a screwdriver?
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Tal Kennedy
(@Talkennedy1) reported
@O2 Trying to get a replacement sim as I’m getting Sim Failure Message.. can’t get into store can’t call out & can’t access live chat cause as per usual all agents are ‘busy’ please help!
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NerdySingerKayt🦉
(@NerdySingerKayt) reported
@O2 I'm sat on hold AGAIN to your customer service line after numerous attempts to resolve £125 worth of charges I didnt know about, and I've just been rudely shouted down the phone at that I've "MADE THE MISTAKE!" After 10 years of loyalty this is your customer service? Really?!
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Jason Gaskell
(@JasonGaskell) reported
@O2 Trying to move 4 numbers to O2. Set up the first 2 no problem, 2nd 2 fail. According to Customer Service, I need to wait 3 months to sort out the other 2. That's crazy! I can't be the only person wanting to move more than 2 numbers across, surely?
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Mark Middleton
(@mark1em) reported
@O2 can you please give me the contact details for your complaints department? As your customer services have just advised me that you don’t have one, and is unable to understand the simplest of requests
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Derek Wainwright
(@Degsy_Wainy) reported
@O2 no signal in Garswood WN4 AGAIN. Mast down, update expected Friday. Come on o2 get a grip
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NF29
(@Nariahf_) reported
@O2 have the worst customer service. Advisors just cut you off and no one wants to take ownership of any issues. Absolute joke.
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The Immortal DrPhill
(@Immortaldrphill) reported
@NickNak1980s @O2 Don't bother, seriously. I've spent the past month trying to get back an upfront cost for an item that never arrived and was cancelled. The company are thieves, nothing more.
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Megan Beaumont
(@meganbeaumont) reported
@O2 @EnglandRugby Hi! Not a massive rugby fan but still sad we lost. I'm here because I please need your help - have dm'd and joined 02 forum. In a really difficult situation abroad and please need your help - can't reach you on the phone as I have no mobile and no people around to help! Thanks!