O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen connolly
(@Katreem08) reported
@O2 this is becoming a joke now 7+ months I have not been able to use my properly you lot need to sort it out I’m paying £76 a month for what ?? To have to b connected to Wi-Fi just to use my phone!! All you keep saying is there is a tower down what for over a year !! 😤
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Ash Earnshaw
(@ashearnshaw) reported
@O2 I was due to get a call back about an issue on Monday evening but the call never came. Can you arrange for a call back for me this evening please?
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Nacnan
(@Nacnan1873) reported
@O2 How about delivering the Apple Watch I ordered nearly 7 weeks ago absolutely shocking service and absolutely no communication 😡
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Nick Hodder 🇬🇧🏴🔶🧩⚛️ (he/him/his)
(@NGHodder) reported
@O2 Just had to pay TEN TIMES my usual data rate to add a bolt on. Phoned customer services. They said that policies have changed due to abuse of goodwill. I have been a customer for years, and now ripped off. Also, with you not supporting Pixel Watch, I am leaving. It's a shame.
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AlexJones
(@alexjones2018) reported
@daviddunninguk @O2 Still many areas in North Yorkshire that have no phone signal.
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Michelle Price
(@ace_7744) reported
@JefferyBeaker @O2 @virginmedia I have the same problem, can't do anything that requires online connectivity. Keep getting the same replies off them. Virgin media sucks 😕
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Stuart
(@Stupot1994) reported
@O2 I can’t get through to the live chat on the app, any chance of help on here?
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Mike McGovern
(@MrMikeyMoo23) reported
If @O2 had spent as much effort on sorting my problem with there network as they have advertising to me since I decided to leave I might not be leaving, instead they just lied to me
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Emma English
(@emmajanerose37) reported
@O2 my voicemail service has stopped working. I can’t access live chat and there’s no other customer service available from you!
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Sophia Ioanna
(@sophiaioannab) reported
4 months without a phone and for the 8th time I’ve just been told when the problem is fixed @O2 will compensate me, I don’t want compensation I want a working phone.