O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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S..
(@sebiwill83) reported
@O2 Where is the point if now been told that my complaint never was existed absolutely disgusting service just taking money and leaving customer with nothing 😡😡😡😡😡😡 and yes as u was asking this is since February
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Micky
(@twistedlemones) reported
@O2 for the love of God! how do I cancel my contract been on hold longer than the Greeks have been waiting for their marbles back!!
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D
(@quatermass3) reported
@O2 o2 needs to stop telling lies to their customers!!...the signal in Enfield is intermittent at best😡..4 months and still the same..being told birds have nested in the mast...its just one lie after another...they cannot be trusted to tell the truth or to carry out repairs!!😡👎
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SHADOWGAMINGUK
(@SHADOWGAMINGUK1) reported
@O2 An android device as apple sucks
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Kev mclean
(@Nevjohnson81) reported
@O2 Going to have to end my contract and go with another provider if these problems persist with yer data, I’ve no WiFi in my new service and all last night again I had to keep clicking airplane mode on and off for it to work, it just keeps happening now
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blah blah
(@lipsdontliefam) reported
@O2 worst network ever! Complained on multiple occasions about not having signal and all I get told is to read the small print in my contract. Goodbye o2. Hello @EE
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Jayne McGibbon Peberdy
(@JayneRMcGibbon) reported
@O2 Resolved for now but complaint is being sent today
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Al
(@A11ANM) reported
@O2 I need to get a refund on my account. I've paid an early upgrade twice and was told I'd get a refund but am having no luck. I've been passed around everyone in customer services I need a resolution otherwise the bill won't be getting paid until it is sorted.
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Neil ن
(@neilhumby) reported
@SaintTheJase @__rileycoyote @O2 O2 allowed scammers to port my number despite two days' warning from me to stop it and their assurances it would not go through. This allowed them to hack my online accounts and fraudulently spend my money. I wasn't refunded a penny for my loss of service or financial harm done.
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GS
(@Cosmicpeace101) reported
@O2 I've been the victim of fraud. An ex-lodger is still giving my address to order phones from you which he never pays. I keep on returning his letters to you with his new address, over a year since he's vacated the property, I'm still getting letters. Help!