O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey
(@Jugdar013) reported
Hi @O2 I have a new phone with you and woke up this morning to find a dead pixel in the middle. It was not there last night and the phone had not moved all night so unless it was caused by being on charge its an issue with the phone. Please advise as its right in the middle
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Common Sense Chord
(@ChordSounds) reported
@JamesfWells If @O2 do this then I wish to raise a complaint
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Charlie Withey
(@CharlieWithey6) reported
@O2 I am absolutely disappointed by your service. An upgrade purchased on 27th November. After finding out DPD kindly did not deliver as claimed I was guaranteed a new phone. A month of chasing and hours of calling and still no phone #willnotupgradewithyouagain
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Kendie
(@kendie) reported
@O2 you text to offer me Disney+ Extra I've text back and got a further text to say it will be added to my account within 24 hours and you would text and let me know. I've done this twice and neither time have I received the final text and I don't have access. Is there an issue ?
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Scott W Jordan (He/Him)
(@swjordan1) reported
@O2 Awful customer service. Was a victim of fraud someone pretending to be o2, had to call YOU 5 times to sort it and still nothing has been sorted. Told to wait 20 days while I’m paying for a phone I don’t even have. Thanks a lot o2 🤙🏻
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Being Sol
(@justbeingsol) reported
@O2 some of you staff in your Cape Town call centre have 0 customer service skills, on the phone to them for 45 mins, to correct a mistake made by O2 n hangs up on me!! the agent name was Crystal! If O2 dont know how to look after their custmrs, happy 2take my business elswhere!
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Chris
(@demmersify) reported
@O2 I started the offer as an Extra not long after I started my SIM contract about three months ago. It was free for the first three months. I’ve never paid for Disney + before.
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Thomas Charlesworth
(@rexthomc) reported
@VMO2News @O2 @virginmedia Broadband/Fibre and TV has been down in CT9 2NA for the past 2 days. Service status site says technicians are "fixing it". I've walked along the roads in the area for the past 2 days and haven't seen any technicians working on anything lol. Our Christmas is RUINED.
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David Wright
(@WrightDpw) reported
@NickyNorthants @O2 @disneyplus O2 are experiencing high demand for the D+ offer which they sent out to customer and don't ensure that they can deliver on a promise. Maybe they need to look at contract law as they are now clearly in breach.
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Donal MacAuley
(@dmacauley_) reported
@O2 appalled by your customer service. For months I’ve tried transfer of ownership and have been told to go in store, call 202 etc and I’m being bounced around. I’m now being asked for the model of a phone I haven’t used for years on an account that I cannot access.