O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redruth, Cornwall, England
The most recent O2 outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Newquay |
Phone | |
| Camborne |
Phone | |
| Redruth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jamesshawvideo
(@jamesshawvideo) reported
@O2 My son had a low blood sugar event when he dropped his phone (which is used to measured his levels). He had it two days and insurance doesn't kick in until after 14 days. Your shop had no cases available. O2 can fix it for £70 (with a discount) but still not very happy
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Sam
(@harrysmaple97) reported
@O2 terrible service from O2 over the last week. Been a customer for 18 years but the service I’ve received from Ningreipam a complaint manager. 3 times today after spending hours on chat ended the message without resolving the issue, incredibly rude. @EE fancy a new customer?
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sandip mahal
(@sandip_mahal) reported
@O2 hi, I have had an issue with the rewards app and had no reply. It was for the Harvester deal and it didn’t work in the day. Could someone investigate please? I sent a formal email to the relevant portal with no reply Thank you
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KATHRYN JENKINS
(@WotKatydid_true) reported
@O2 hi O2, I am sad you have introduced me to Ralph Lauren as your new partner for O2 rewards, I could never afford them before this financial crisis and having them introduced now as a potential customer is a bit of insult to injury! Pls have more realistic people partnerships🙏
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Shevie
(@shevie90) reported
@O2 ... told me no you can't have it. Your customer service team said they will do an investigation to why I'm getting these messages. But I still won't be given the offer at the end of it, so what benefit will this be to me? I'm your customer but you are not treating me as one
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Sam
(@harrysmaple97) reported
@O2 you need to have words with your complaints manager Ningreipam three times he ended my conversation without resolving my issue and finished with okay bye without letting me respond having been an o2 customer for 17 years this is not the service I expect
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Richard Elvery
(@richelvery) reported
@O2 13 days later, and no closer to a resolution. Sporadic, confused messages asking for security data and details you already have and yet the massive incorrect bill is still on the account. Refusal so far to contact me by phone. Shambles.
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Yvette Marie
(@YvetteM94) reported
@o2 can you tell me why I can’t receive calls or texts as soon as I walk through my front door? I’m paying £40 a month and can’t get good service!
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Catherine Page
(@Cat_Louise) reported
@O2 all incoming calls been showing as ‘no caller ID’ for 2 weeks now, tried new sim, sim in another device, and today after contacting o2 on the community page I’ve now been disconnected completely! Can somebody help me? As a long serving customer the service has been appalling!
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Mr Lester 🇺🇦
(@jacklesteredu) reported
@O2 I currently do not have any service on my phone. I have reset my phone in every way possible and still only have wifi connection? Any solution?