O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Esther Laird
(@est_laird) reported
@O2 I would like to share data with another o2 customer. How do I set this up? In my02 > view shared data, I can only see my device. Need to know how to add another device to share data with them.
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Pree-Pree
(@PR33Y4) reported
Having issues with my @O2 mobile data, cannot connect!
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Eddie Prowse
(@Clamfather) reported
@O2 How about making sure that all your existing customers get the connectivity they deserve. Instead of hanging out of window to even get a 2G service?
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zakariya patel
(@zakpatel77) reported
@O2 5G has been rolled out in an area close to me but in my area I'm still not getting proper 4G speeds, I've been contacting you for around 1.5 years now and they always tell me first that the network mast in my area has a fault and the engineers are working on it.
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Snow Chi Minh
(@SnoChiMinh) reported
@O2 Not my issue. Trying to pay as I go but your system is too inflexible. Don’t want to spend 30 minutes being passed back & forth at a call centre between people who are unable to find a solution.
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enriquee🐾
(@TheRealE2x) reported
@tescomobile @O2 have never increased my bill🤷🏽
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ardl
(@ardl) reported
@tescomobile Yikes, increasing tariffs mid contract sucks. It’s been that with with @O2 forever 😐 The whole “invest in making things better” PR line doesn’t sit with me anymore.
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Michael Sandiford
(@MikeSan93) reported
@O2 Is the keep your mobile number down? Trying to transfer my number from previous contract to my new O2 one.
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Daniel Whale
(@danielwhale) reported
@O2 I phoned 202 yesterday who said they had never heard of receiving a call from your own number. They didn’t mention number spoofing. They didn’t seem to believe me. Which is why I contacted you on here and was glad to find other cases of people reporting the same thing
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Taryn Diven
(@TarynRMT) reported
@O2 I've got a challenge for you, O2. Fix your masts or else allow your customers to end their contracts you are failing to honour without penalty. "We don't guarantee a fault free service" is not a justifiable excuse for 7 weeks without service. You are taking money for nothing.