O2

O2 Outage Report in Redruth, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redruth, Cornwall, England 03/20/2026 12:30

March 20: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • JonoG1 Jon Goodman 〓〓 (@JonoG1) reported from Newquay, England

    @O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ___Adam Adam (@___Adam) reported

    @O2 hi visual voicemail doesnt work since putting in my new sim card

  • stuartls Stuart L Stevenson (@stuartls) reported

    @O2 need help, asked for checks to be done as getting almost zero signal at and pretty much zero data signal everywhere I go, this can't continue

  • davidelhalil David Hall (@davidelhalil) reported

    Thinking about leaving @O2 and have been on hold for over 30 minutes waiting to speak to somebody about it. Is this part of your customer retention strategy?

  • MsCee_Em Chile (@MsCee_Em) reported

    Ever since my phone got automatically updated to 5G it’s had the worst signal ever! @O2 this may be the start to the end of a loyal 15 year relationship. 5G feels much slower than 3G.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 if I stop using my O2 contract for 24 months will the contract cancel down by itself due to inactivity?

  • jamesduffy1234 James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 I’ve sent you a dm regarding my phone signal

  • vickidoylexx Vicki Doyle (@vickidoylexx) reported

    @O2 not a happy customer. Upgraded my phone to a Samsung Galaxy S21 with 1 week delivery. As soon as i placed the order i had an email to say out of stock. Now you can't tell me when it will be delivered. Not impressed at all.

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    @O2 I've already been talking to you via DM and you rarely read the full message/conversation! The service has been shockingly bad and losing months of my Disney+ subscription because you don't read/understand! I started migrating my service last night! #Goodbye #GoodRiddance #NotoO2

  • jafz125 jaf (@jafz125) reported

    @O2 @o2 bet your forms work better than your customer service and sales team. Two weeks of different instructions and still hant been able to purchase a pair of airpods. This is what puts me of o2😡

  • AbbeStyles abbecummings (@AbbeStyles) reported

    @O2 @EE do you want a new customer?