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O2 Outage Report in Redruth, Cornwall, England

Why is my O2 service not working?

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The latest reports from users having issues in Redruth come from postal codes TR15 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Redruth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Redruth, England

The most recent O2 outage reports came from the following cities: Redruth.

CityProblem TypeReport Time
Redruth Phone 6 days ago
Redruth Phone 7 days ago
Truro Wi-fi 3 months ago
Truro Phone 3 months ago
Truro Phone 3 months ago
Camborne Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • matt_saunders_
    Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • BrownieLB_1
    Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • secrettruro
    SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • TerryWhaley13
    Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • raymond_badgery
    raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

  • BrownieLB_1
    Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • saoudyahya1
    saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • Perranarworthal
    Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?

  • tjc26900303
    tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • joanna2267
    Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeadele_
    Adele (@itsmeadele_) reported

    @O2 how can I contact someone to speak to regarding an issue with fraud?

  • ManLikeDebs
    IG@Stockpickersacademy #LearnToInvest 🇬🇧🇳🇬🇬🇬 (@ManLikeDebs) reported

    Who even uses O2 as a phone network It's dead. I own shares on Telephonica who own O2 where is my O2 prority AS A SHAREHOLDER @O2

  • SmallFry_xox
    tor del ray (@SmallFry_xox) reported

    @O2 hi I need help with my phone it seems to be blocking things

  • doweyd
    DOWEY (@doweyd) reported

    @O2 Anywhere in the CV6 area of Coventry, Belfast city airport Newcastle Borthern ireland Coventry city centre. All 1 bar of service. Literally whole areas of major cities that have zero coverage. Can’t watch a video on any app without freezing and the whirling wheel

  • TheTyChapman
    Tyler Chapman (@TheTyChapman) reported

    Why is @O2 signal so bad in my area constantly!! So close to changing providers, please improve in YO12! #rubbish

  • tweetstrong91
    Nathan Strong (@tweetstrong91) reported

    @madcow42 @ShitChester @O2 Exactly. My phone shows 4G everywhere I go but it never loads anything. Makes my phone redundant in the city centre.

  • Christhefish86
    Chris (@Christhefish86) reported

    @O2 If it was a few weeks I wouldn't mind but its rapidly closing in on 3 months without a signal at home, I have missed so many important calls because people can't get in touch with me, it's a joke. I've been an O2 customer for nearly 20 years but once I can afford to I'm out.

  • ppnd84
    H (@ppnd84) reported

    @O2 Am trying to ring 202 and every time I nearly get through to a human, the automated voice just says "Bye" and hangs up on me. Need an urgent issue resolved today before I leave the country.

  • tomwgrant
    Tom Grant (@tomwgrant) reported

    @O2 can’t write this. Just hang up again!!!!! For xxxx sake!!!! X

  • RebeccaTwigg
    Rebecca Twigg (@RebeccaTwigg) reported

    @O2 Please can someone contact me regarding my complaint. Trying to cancel within the 14 days and getting nowhere