O2 Outage Report in Redruth, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jon Goodman 〓〓
(@JonoG1) reported
from
Newquay, England
@O2 I'm not bothered about my postcode being on here, what are you gonna do about my massive loss in signal!?!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Missy Tink
(@TinkMissy) reported
@O2 Might have helped if you’d read the issue. Addressed the issue an helped rather than wasting both our times by responding with contradictions from your team and just repeating what I’ve been told rather that the actual issue 👍🏼
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Jay
(@join4te) reported
@O2 Day 51 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Brian Martin
(@BrianMa63080971) reported
@O2 Now speaking to "MPUELELO" at O2. This individual has a serious attitude problem, has not bothered reading the notes and could not be bothered doing ID&V until prompted. Straight back on hold, call time now ridiculous.
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Brian Martin
(@BrianMa63080971) reported
@O2 BTW - worst "customer service" I have ever known - why are your agents so incompetent, sly, lazy, argumentative and arrogant? Start sacking some and training the rest properly.
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Deborah Brown
(@theblackpetunia) reported
Still trying to find out if my order from @O2 is going to arrive or not. Have DMd you, hope you can help!
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Ruth Williams
(@ruthfiroo) reported
@O2 02 is sharing k9bile phone masts with Vodafone at the expense of service and customers whilst continuing to bill and charge for a service not provided. 2 masts doenb8n my area for over 6 months upheld by the Ombudsman as generalised network issues and not a breach of contract
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Kyle
(@KyleEvans210505) reported
@O2 I don’t disappoint i got the 14 pro max too bad I’m not at school
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Dodo 1980
(@dodo_1980) reported
@hughesclaire39 @O2 We only stay with them as they’re the only ones who don’t charge abroad! Such bad signal at home, and seems like it’s ever since they joined up with Virgin!
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Kev Connor (Derby Toffee)
(@KevConnor3) reported
@virginmedia its actually mind blowing how bad you are. I've rang and complained, only to be transferred to @O2 . One way to deal with issues I suppose. A place in government awaits you...
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Brian Martin
(@BrianMa63080971) reported
@O2 Yes - and you have done NOTHING. I have issued Country Court proceedings against O2 to recoup the money your deliberate negligence has cost me, have made a formal complaint to the CEO of O2 UK and will make formal complaint to The Ombudsman in due course.