O2 outages and service status in Redruth, England
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- O2 generated 0 outage signals in the last 24 hours around Redruth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Terry Whaley (@TerryWhaley13) reported from Redruth, EnglandHow does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Jack Tempest (@Perranarworthal) reported from Falmouth, England@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, EnglandO2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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raymond badgery (@raymond_badgery) reported from Camborne, England@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Johanna Ryan (@joanna2267) reported from Perranporth, England@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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saoud yahya (@saoudyahya1) reported from Truro, EnglandWaiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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Lisa Brown (@BrownieLB_1) reported from St. Ives, England@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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tjc (@tjc26900303) reported from Truro, EnglandTrying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis
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Sophie Brocklebank (@SofiTevBrockers) reported@O2 can you please tell me why my signal is absolutely shocking these days 😩 I've been with you years and you're rubbish now!!!!
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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seadaisy (@seadaisy81) reported@O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap
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iz (@iz__zy) reported@O2 when is the priority app going to be fixed? your service is a joke now....
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Jon Thompson (@JohnnyFocal) reportedQuestion for @O2 : how can I be on your Ultimate package in central London and still have literally no usable data? The phone shows signal, but data traffic is effectively zero. I’ve tested the other three UK networks in the same locations and they all work perfectly. What exactly is wrong with your service? As you can see it connected to you do no data traffic? Why?
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Natalie Jayne Smith (@gijayne999) reported@O2 would be great if someone could turn my phone back on. No customer service just ignorance. Money grabbing baffoons
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Michael Burn (@drunkenmunky86) reported@mister___ran @O2 They are absoultely appalling ive been with them for 21 years and recently cannot get a stable signal. Rang and rang only to be fobbed off everytime. One handler even said its cos my signal is for an iPhone and im on Samsung lol. December cant come soon enough time to get rid
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ANDY82 (@Andy_Woods82) reported@O2 this number calls claiming to be your customer service +44 7307 164709 Sounds like a scam caller