O2 Outage in Beccles, Suffolk, England

Swift service from @O2 and #o2Insure for their quick turnaround at replacing my mums broken handset

@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

If you’re on O2 i feel bad for you son, you’ve got 99 contacts but you can’t text 1 @O2 🤣😂

@O2 You better alter my bill after all this shit, a whole day at work with no WiFi connection... smh

@chloe_b14 @O2 Been down since I woke up at 6 this morning still no service 😩😩

@markz1000 @O2 Oh thought it was just me, looks like this is a bigger issue then I thought, 😮

Poor employees working for 02 tho.. Whether it being in the shops or in the call centre, probably getting hideous amounts of grief today even though It’s not their fault.. Hang in there x #o2down @O2

@Brick_Cop @O2 No signal or data here either. At home on WiFi.

@EhSeMatthew @O2 I’ll tell my sick relative who I can’t contact to stop being entitled because I shouldn’t expect a service I pay for to work. Not only is my data not working nor can I text or phone anyone.

@O2 still no service or signal! Ridiculous! #o2down

No mobile data or signal since 6 am this morning... hate you @O2

@Stuart_Dennis @SW_Help @O2 Definitely.. being an O2 customer!

@Pipster1980 @iaminformatique @O2 Doesn't work. I have no service at all.

@O2 I'm experiencing full service loss and not just data.

@megbaynesLDR @O2 This is ******* awful.

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price

@O2 service is shocking, ive been trying to get through 2 days and not getting any joy