O2 Outage Report in Beccles, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Beccles, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Beccles, Suffolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Halesworth |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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Jen jones
(@jen31_jones) reported
from
Lowestoft, England
Swift service from @O2 and #o2Insure for their quick turnaround at replacing my mums broken handset
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Williams
(@firm_danshake_) reported
@O2 Can you give Ian a big thanks from me with his help cancelling my contract (don't worry, I'm not going far!) The process was so easy and he didn't pressure me to upgrade to a rubbish deal @VodafoneGroup + @ThreeUK should take notes from him!
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Sam
(@samminshaw) reported
@O2 absolutely appalling customer service - trying to change from a refresh tariff to a sim only pay as you go and after two lengthy calls being bounced around various unhelpful agents I am still no further along.
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Tahir Hussain
(@t4h1r) reported
@ThreeUKSupport @Daryl_Bartlett @O2 customer care seem to be posting these out to customers as they also were only just offering in stores
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Skirlie Dumpling
(@SkirlieDumpling) reported
@O2 P.S that link doesn't really help when it's your number that has been spoofed and is technically doing the spamming. You might want to update with some info about being spoofed?
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Melissa Moremon
(@melissamoremon) reported
@dhlexpressuk @O2 Hi there, thank you. I did also speak to o2 and for some reason the order was split and they didn’t use the same address bizarrely. My phone went to one address and accessories to another so no issue here with DHL but thank you.
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Tahir Hussain
(@t4h1r) reported
@O2 Are you sure? Call them and check before I sign up. If @VodafoneUK don’t fix today then I will switch.
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John Somerville
(@johnsomerville_) reported
@O2 The weather was so bad I had to come down, it's ok I had full PPE on. I had a look at the network status it had no faults, I'm now back home where the signal is super duper quick again. I'm not sure if weather has an impact on the signal but it was bad where I was.
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Dave Pearn
(@DavePearn) reported
@O2 you are truly the worst customer services. Impossible. Been trying to sort out since Dec 15th. The WORST.
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PabloRydoski
(@I_am_Pablo78) reported
@O2 @VodafoneUK Long term. Sim swaps, network refresh etc But nothing resolved it. Colleagues suffer too. But because I didn’t experience it in first 14 days nothing can be done. Pity. As nothing will be done to help with 2 affected phones we will be seriously considering moving 7 contracts
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lucy
(@lucyhighburyx) reported
@O2 I cancelled one of my contracts MONTHS ago by ringing up and talking to someone- just realised it was never cancelled and I’ve been pay £41 a month when it’s no longer in use !! Awful service