O2 Outage Report in Beccles, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Beccles, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Beccles, Suffolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@mikeebee27) reported
@O2 Very slow data performance on 4G and website says it can get busy in this area. Really there are not many houses. Not good from 02
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Darren Whitehall
(@darrenwhitehall) reported
Such a stressful day and @O2 can seem to answer any direct simple questions. This is so frustrating. I am so tired and angry by there customer service team
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stringofears
(@stringofears) reported
@O2 I'm sorry, but there is no way I am providing you with my address and phone number over social media. Also, you're missing the point. "Looking into it" won't change the fact that you do not respect your customer marketing choices and you should be reported to @Ofcom .
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for elderly person on PAYG contract. They accidentally mixed up "phonebook" with preinstalled "directory" contact on O2 SIM and got charged £1.50 for a 1 second call. Please help refund this outrageous cost, which was not their fault.
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for #elderly person on PAYG contract. They accidentally mixed up "phonebook" with preinstalled "directory" contact on O2 SIM and got charged £1.50 for a 1 second call. Please help refund this outrageous cost. #exploitation
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Smithy🏴
(@Lee_Smithh) reported
@O2 can communicate sufficiently on here to customers about non vegan products but to people who pay their bills and have no service what do ever? Shocking. I’d like to speak someone please since this is the 103rd time of trying to contact you
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for an elderly person on PAYG contract. They accidentally mixed up preinstalled "directory" number on O2 SIM with paid directory enquiries service and got charged £1.50 for a 1 second call. Please help refund this outrageous cost.
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Ruby Prior
(@rubygrace212) reported
@O2 hi o2. We have been trying to ring like asked from the o2 shop. However, it’s very keen NOT to help us in the slightest and hangs up after saying ‘bye.’ We just want to migrate a number a pay of an existing contact. Didn’t think it would be that difficult!
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Betty Blue
(@Brandon22376427) reported
Absolutely shocking customer service from @O2 I’ve wasted five hours of my life on phone calls and chat and have got precisely nowhere. Anyone else?
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Nope, not a word until I contacted them.. Not an email, nothing.. Plus you're down the cost of a new handset!!🙄 All I got was a link on here, after I'd made them aware.. Then today, about 2, I'd a text telling me it'll be back in 48hrs! But it was obviously back as I got a text!