O2 Outage Report in Beccles, Suffolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Beccles, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Beccles, Suffolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Jones
(@MJJ83) reported
Ironic that no one at @O2 can pick up the phone and call a customer in distress @MarkEvansO2 @LutzSchueler
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Meerkhat
(@catflips) reported
@O2 Your automated service keeps asking for prompts. Answer then to next stage says Bye! Can't get through.
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Mark Jones
(@MJJ83) reported
@O2 @MarkEvansO2 @LutzSchueler Your DM gives me no answers and doesn’t help me in the slightest
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Gary
(@gjtaylor69) reported
@O2 O2. Genuinely I have never experienced such poor customer service as this last week. Trying to take out a contract I have been on hold, cut off, assured I would receive call backs that never happen. For a communication company you are utterly incapable of communicating.
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John Hill
(@JohnPaulHill) reported
@O2 Appalling service. 45 minutes to get an agent, still unable to resolve account issues for several weeks. App chat support send me back in a loop. HELP!!!
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Jessica💙
(@_jessicaj98) reported
@O2 hi, I've been on hold to you guys for half an hour due to a bill you have told me I have to pay today, and you've just hung the phone up on me telling me the lines are closed. This is the 5th issue I've had with you guys this week alone. Can someone get in touch please.
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blank
(@King_evil_kaido) reported
@O2 anyone pick up tweets. Slow Internet on my new contract
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Col J
(@coljenks1980) reported
@virginmedia yet again, my super fast (and added volt with being a @O2 customer) broadband can’t cope with running 2… yes 2 boxes. Even with a Wi-Fi booster we struggle to maintain any Wi-Fi upstairs with buffering…. Nothing but issues since we left Sky.
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Mark Jones
(@MJJ83) reported
@O2 @MarkEvansO2 @LutzSchueler you were noticed of this at 13:00 and have seemingly done nothing since. How many other people have been tricked like me and have had their credit score damaged as a result? Customer focus? I think not
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Dave Abraham
(@gaffer1968) reported
@O2 am having trouble viewing my old bills, have you changed this on the billing, thanks in advance