O2 Outage Report in Brundall, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Brundall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brundall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Brundall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brundall, England
Latest outage, problems and issue reports in Brundall and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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HARRY
(@ginnyisleng) reported
from
Beccles, England
@O2 hello guys, can you do me a big favour and help me. you’re supposed to be sending me a phone currently and you haven’t
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Hannah
(@missradders) reported
HELP! Anyone on @O2 and use priority tickets? Friend and I can’t go to a gig tonight as I’m too ill & she has parents evening. Tickets are on her phone app. Can I transfer them to my friend who wants to go in our place? @O2AcademyLeeds is venue and bought thru @TicketmasterUK
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Mr OASIS
(@tonbridgeoasis) reported
@O2 I’m trying to pay my enforcement and termination payment. Was on hold for 30 minutes the advisor couldn’t help me. Ref. Phone plan account. 1044361591
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Danny Wakefield
(@DannyWakefield3) reported
@O2 McDonald’s Leeds St Johns Centre… used it at this store last week with no problems
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Fabio Severo
(@FabioSevero15) reported
@O2 Hi guys how are you? I'm trying to get proof of usage from you. I spoke 2 times with the customer service and they assure me that it was in is way but no luck. My phone was stolen 3 weeks ago and I'm dealing with the insurance which request the proof of usage. Please help
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Penalty Fare Support
(@penaltyfare) reported
@O2 @SkyUK both my personal phone (Sky) and my work phone (o2 enterprise and MTPAS level 12) have lost network. “PDP authentication failure”. Obvs me having working railway phone is critical.
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DJ Paradigm
(@deejayparadigm) reported
@VMO2News So should I be bumped up a level to 1Gb as I’m an @O2 mobile customer?
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David Croker
(@djcroker) reported
@O2 please try and help me. I've ordered a phone on Nov 8th and it's still not arrived. Getting through to your customer services is pointless as it takes too long and I keep getting passed from one person to another, who doesn't seem able to help. Urgent response required. #o2
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Truffles
(@wine_oasis) reported
@O2 #o2 again the mast has gone down , this has happened numerous times where I cannot receive or make calls The are is Barnet, Herts, EN5
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Ross MadDog Mckinnon
(@maddogmckinnon) reported
@O2 Except I'm not an O2 customer and if you call that number the staff just stick you back to the main menu again