O2 Outage Report in Brundall, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brundall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brundall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Brundall, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
||
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brundall, England
Latest outage, problems and issue reports in Brundall and nearby locations:
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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HARRY
(@ginnyisleng) reported
from
Beccles, England
@O2 hello guys, can you do me a big favour and help me. you’re supposed to be sending me a phone currently and you haven’t
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Norman
(@mattwnorman) reported
@O2 I have tried that and everything else all day long and again now. Resetting network settings etc etc. No luck. Any ideas? New eSIM?
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Igor von Rottenkrotch
(@Michael54360424) reported
@O2 trying to upgrade but the checkout will not complete, I just get "hang on while we load everything" forever!
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Matthew Norman
(@mattwnorman) reported
@O2 hi, I have seen you have some issues today, I have been without mobile data all day, and regularly no service at all, when will this be fixed please?
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Christian Duncan
(@craniosurgeon) reported
@O2 @rw_83 Having issues all day. Sporadic 3G-very sporadic signal all over the Liverpool area. Site says all ok-which it isn’t. Have turned phone on and off-no difference. Clearly quite a serious issue given inability to get on top of it.
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Incisive
(@Incisive1) reported
Erm. @O2 it would be helpful if you made a statement about your network currently notwork ing… number not recognised is crazy. Over 24 hours now. Smh
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mamon
(@silentobsello) reported
Zero phone signal in G1 Glasgow today since 7 in the morning. And @O2 is falsely claiming that the issue has been resolved 😞
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mamon
(@silentobsello) reported
@O2 @acid_iain Same in Glasgow, no network since 8am in G1 1TE. And yes I have followed all the steps
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dmra1997
(@dmra199782063) reported
@O2 care to explain why you’re service is so terrible? I’d be faster lighting the beacons of Gondor than trying to send a message over your 4G service.
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Iain
(@acid_iain) reported
@O2 is there an issue with the O2 network today in Edinburgh? Apart from a brief 10 minute period before 7am this morning, I’ve had no signal.
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Steve Bridson
(@iamstevebridson) reported
@O2 why is your live chat so frustratingly slow. At least 10 minutes to reply each time. Over 90 mins on the chat telling them that my eSIM was not working and then as they couldn’t do a security check - as I could receive texts they said I needed to go into a store 😡